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Service Delivery Planner Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We’re looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You’ll Be Doing • Coordinating and scheduling engineer visits for planned and reactive maintenance., • Acting as the first point of contact for customer queries and service requests., • Maximising engineer utilisation and ensuring SLA compliance., • Liaising with internal teams, subcontractors, and suppliers to deliver seamless service., • Managing subcontractor bookings and raising orders in line with company procedures., • Tracking job completion and ensuring accurate reporting across departments., • Supporting national and key account customers with high-level service coordination., • Optimising engineering hours and reducing non-productive time., • Meeting daily/weekly revenue targets., • Ensuring detailed and accurate processing of service calls., • Strong communication skills with customers, engineers, and internal teams., • Proven ability to resolve customer issues and manage competing priorities., • Commercial awareness and a results-driven mindset., • IT literate (Word, Excel, Outlook) and confident working with service databases., • Calm, resilient, and flexible under pressure., • Be part of a collaborative and supportive team., • Make a real impact on service delivery and customer satisfaction. Apply now or contact us to learn more about this exciting opportunity!

Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: • Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets., • Develop collaborative partnerships and supply chain relationships in line with our business strategies., • Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support., • Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects, • Support internal and external customers to understand and respond to their sustainability and environmental priorities, • Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: • Understanding/competence on sustainability issues in the construction sector, • Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject., • Full UK Driving License., • An understanding or experience with ISO14001 standard., • Ability to analyse, interpret and report data and information., • Proven ability to manage multiple competing priorities. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Site Manager (Industrial Roofing / Cladding)£45,000-£52,000 + Hybrid + Flexible Hours + Company Bonus + Progression + Training + Company BenefitsCovering sites across the MidlandsAre you a Site Manager from an Industrial Roofing / Cladding or similar background looking for a varied role heading up a tight-knit team within a well-established Contractor working with a dynamic client base across the UK who offer ongoing progression opportunities and a bonus to increase your earnings?This well-established Contractor work on varied Construction projects - primarily within roofing and cladding- for a broad range of clients across the UK, mostly within the Industrial sector. They have seen major growth since their establishment 70 years ago and due to an ever increasing workload they are looking to grow their friendly Site team.In this varied role you will be responsible for managing on site operations for roofing projects, primarily within the Logistics sector and averaging around £1m-£3m in size. You will oversee a tight-knit team and be the first port of call for any issues as you liaise closely with the PMs, clients and other stakeholders. This exciting role would suit a Site Manager from an Industrial Roofing / Cladding background looking to work on a varied range of projects within a leading company who offer flexible working and a bonus to increase your earnings.The Role: • Play a key role in Industrial Roofing and Cladding projects, • Oversee site teams and manage day-to-day operations, • Ensure compliance to H&S, and quality standards upheld, • Regular travel to sites across the UK - primarily regional travel, • Site Manager, • Industrial Roofing / Cladding experience If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Technical Services Manager & Head of Airworthiness Working with the oldest supplier of aircraft tyres in the world, we are seeking a Technical Services Manager & Head of Airworthiness to support their continued global technical and customer engagement within the aviation and aerospace sectors. Reporting to the Chief Technical Officer and having an internationally based team, the Technical Services Manager & Head of Airworthiness will work closely with the appropriate FAA and CAA authorities as well as the internal technical operational teams to ensure product and capability conformance. Specifically: • The Technical Services Group Manager is to lead and manage the Technical Services Group in delivery of in-service tyre performance and safety measured and related services to customers, third parties, end users and within our client, to best promote the maximum product performance and safety., • The Head of Airworthiness role is to act as point of contact between the Approved Design Organisation (ADO) and its relevant national aviation authority. Across both these roles the holder is required to ensure product safety and continued demonstration of compliance with airworthiness and OE specification requirements is maintained. Main duties: • Participate and contribute as a member of the Technical Management team to include, but not limited to, effective capacity and capability planning, cost control, team working and leadership., • Define requirements for tyre product development in accordance with airworthiness standards and end user needs., • Maintain and make available relevant Airworthiness documentation in accordance with new and legacy product design., • Ensure airworthiness compliance of product design for New Product Development and Continuous Product Development., • The primary point of contact for and develop the working relationships with all applicable Airworthiness Authority agencies, Customers and Suppliers as necessary., • Implement a continuous airworthiness awareness programme across the Company (tailored to be relevant to individual business areas). This must include creating and maintaining the relevant Company manuals, process and procedures., • Establish and maintain a product support 'front desk' ensuring 24/7 support for all in-service customers., • Establish, implement and manage product evaluations with Customers that support business growth., • Monitor and report product performance and identify potential in-service issues and ensure appropriate corrective actions are efficiently developed and effectively implemented., • Implement a company-wide customer and product user training programme and work with customers to ensure product can be maintained to provide best value for money., • The role requires reactive and proactive travel as necessary, globally. Main measures: • Continued safe operation of in-service product., • 100% compliance to Airworthiness regulations., • Maintained Part 21J approval status., • Zero product safety escapes related to product design., • Resolution of in-service product issues in accordance with agreed turn-around times., • Customer satisfaction continuous improvement measured through annual customer survey. To support the role, you ideally should have the following experience, but consideration will be given to other aerospace product groups and the MRO environment: • 2 years or more experience within tyre industry or similar relating product groups preferred., • Awareness of tyre design, manufacture and operation where possible., • Experience conducting and/or overseeing root cause analysis or related investigations., • Experience in an outward facing role with responsibility for communications to third parties, preferably customers., • Minimum 5 years' experience in an aerospace design or airworthiness role., • Thorough knowledge of UK CAA Part 21 requirements., • Familiar with UK CAA CS.23, CS.25 and TSO-C62., • Appreciation for regulatory/standards divergence between UK CAA, EASA and FAA., • Prior experience as a UK CAA or EASA Form 4 holder preferred. This role will be office based at the manufacturing site in Birmingham with consideration for hybrid working. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Service Manager – Road Machinery – Homebased/nationwide travel A leading UK dealership specialising in Road Machinery are looking for a Service Manager to manage the after-market business for the division, working closely alongside customers ensuring an excellent level of service is provided whilst collaborating with key stakeholders.Role: Service ManagerArea: Homebased/nationwide travelSalary: £50,000 - £55,000 DOE + benefitsWhat’s on Offer: • 25 days holiday + bank holidays, • Electric company vehicle, • Health Cash Plan, • Free Physio Access, • 24/7 GP Service, • Enhanced Sick Pay, • Family Leave, • IVF Support, • Retirement Support, • Enhanced Pension, • Discounts PlatformThe requirements of the Service Manager will be:, • As Service Manager, you will be responsible for the day to day management of the Road Equipment team, • Manage the growth and development of the after-market business., • Contribute to achieving national goals, • Ensure compliance with all processes and dealer operating standards, • Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers, • To ensure appropriate and timely problem resolution, both internally and externallyThe ideal candidate for Service Manager will have:, • Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry, • The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements, • A strong customer focus and able to deliver on commitments internally and externally, • Understanding of our customer’s needs, • Team player and ability to work on own initiativeApply online or call for a confidential discussion / Elite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.

As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. Client Details Purpose of the role Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Head of IT & Digital to provide strategic leadership for technology, digital transformation, cyber resilience, IT operations, and organisational digital capability. You will be pivotal in ensuring BCHG's technology direction, digital roadmap, cyber maturity and major systems align with organisational priorities. You will act as the senior authority for technology strategy, risk ownership and supplier governance. About Black Country Housing Group BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Please contact Michael Page for the detailed recruitment pack. Description • Strategic Technology & Digital Leadership, • Lead the development and delivery of BCHG's AI & Digital Strategy and multi-year transformation roadmap., • Drive digital innovation, automation, AI opportunities and service modernisation across all areas of the business., • Shape and govern technology architecture, ensuring solutions are scalable, secure and aligned to business needs., • Sponsor major programmes and cross-organisation digital change initiatives, ensuring benefits are delivered., • Champion digital adoption, digital confidence and inclusive digital services., • Lead responsible AI adoption, ensuring alignment with ethical, legal and regulatory expectations., • Cyber Security Leadership (Strategic), • Own BCHG's cyber security strategy, risk register and cyber governance frameworks., • Provide senior leadership on cyber resilience, policy, compliance and regulatory alignment., • Oversee the SOC (Security Operations Centre) partnership, ensuring contractual performance and alignment with risk posture., • Lead organisational incident response planning, acting as the senior escalation decision-maker., • Own disaster recovery and business continuity strategy for technology (technical execution sits with IT Operations Manager)., • IT Service Assurance & Supplier Governance, • Provide assurance on IT service performance, availability and compliance., • Set expectations, standards and policies for IT operations, ensuring ITIL-aligned service management., • Lead supplier governance, ensuring value for money and robust performance., • Oversee investment planning, technology budgeting and procurement governance., • Provide strategic oversight and final approval of technology procurement, ensuring alignment with architecture standards, cyber requirements and organisational priorities., • Digital Systems & Business Partnering Leadership, • Lead Digital Business Partnering for all service areas, ensuring technology supports service improvement., • Oversee system roadmaps, configuration standards and long-term sustainability of core systems., • Leadership & Culture, • Lead and develop a multidisciplinary team across IT operations and digital change., • Build a culture of innovation, continuous improvement and strong customer focus., • Provide visible leadership, engaging with Directors, partners and auditors. Profile Essential • Senior leadership experience in technology, digital transformation or IT strategy., • Strong understanding of cyber governance, resilience and technology risk., • Experience leading multi-disciplinary digital/IT teams., • Expertise in supplier governance and technology procurement., • Excellent communication and influencing skills at executive level., • Experience in housing/care/regulatory sectors., • Experience with AI, automation or enterprise digital change., • Strategic technology leadership experience., • Strong background in digital transformation and system optimisation., • Experience in cyber security, risk and governance., • Flexible pension scheme with up to 7% employers' contribution, • £70 - £75K base salary, • Enhanced sick, maternity and paternity pay, • Subsidised wellbeing events, • 28 days A/L + 1 extra day at Christmas, • Purchase or sell up to one weeks leave per year, • Extra day (in year) given for 100% attendance, • Free Parking

Project Manager An established and growing technology integration business is seeking two experienced Project Managers to join its delivery team. Operating across complex infrastructure, public sector, transport, utilities, and commercial environments, the organisation delivers large-scale technology and security-focused projects throughout the UK and Ireland. Working closely with sales, service, technical, and commercial teams, you will manage multiple implementation projects from initiation through to completion, ensuring delivery against agreed quality, cost, and programme objectives. Projects will vary in scale and complexity, requiring a confident and adaptable project professional who is equally comfortable leading projects independently or contributing within larger delivery teams. Key Responsibilities • Deliver projects to agreed quality, time, and budget criteria, • Manage multiple projects within a matrix environment, • Coordinate and lead project delivery teams and specialist contractors, • Develop and maintain project plans, schedules, and resource requirements, • Identify and manage project risks, issues, and opportunities, • Manage technical and commercial change processes, • Produce project and progress reports for senior stakeholders and clients, • Implement recovery plans where project performance deviates from targets, • Raise purchase requisitions for materials and subcontract resources, • Support pre-sales and business development activities where required, • Experience managing multiple client-facing projects, • Experience within technology, engineering, telecoms, security, or related sectors, • Understanding of recognised project management methodologies (PRINCE2, PMI, APM or equivalent), • Knowledge of CDM regulations and health & safety compliance within project environments, • Commercial awareness, including exposure to NEC3/4 and/or JCT contract frameworks, • Strong planning, scheduling, and resource management capability, • Excellent communication and stakeholder management skills, • Proficient in Microsoft Office and Microsoft Project, • Positive, proactive, and solution-focused approach What’s on Offer, • Hybrid and flexible working arrangements, • Health & wellbeing support programme, • Life assurance scheme, • Enhanced pension contribution, • Holiday carry-over allowance, • Recognition and long service awards

URGENT Contract IT Project Manager (Cyber Security & Acquisition Integration)Location: Fully Remote (with ad-hoc travel to Spain) IT Project Manager with expertise in cyber security, network infrastructure, and acquisition integration. As the Contract IT Project Manager in this fully remote role, leading cyber implementation projects, integrating newly acquired businesses into the organisation's security framework. You'll collaborate across international teams, ensuring seamless transitions and robust protection of digital assets.Key Requirements, IT Project Manager: • Proven experience managing IT projects focused on cyber security and post-acquisition integration., • Strong knowledge of GRC frameworks, Active Directory, and network security tools., • Excellent communication skills and ability to work with geographically dispersed teams., • Fluent in Spanish and willing to travel to Spain on an ad-hoc basis (expenses covered)., • Proven experience managing IT projects focused on cyber security implementation within large or complex organisations, • Demonstrated ability to lead integration efforts following business acquisitions, particularly around developing and executing security plans, • Strong understanding of governance, risk management, and compliance (GRC) frameworks relevant to enterprise environments, • In-depth knowledge of Active Directory administration, SOC, network architecture principles, and modern cyber tooling solutions, • Excellent communication skills with a talent for building relationships across geographically dispersed teams.

Are you experienced in driving operational efficiency within a fast-paced distribution environment? Do you have extensive experience in operational management within food or beverage distribution? Are you an inspirational leader who genuinely cares about their workforce? MacGregor Black are partnering with a leading FMCG business on the search for a Warehouse Operations Manager. This is a perm role based in Solihull. Key Responsibilities: • Oversee daily logistics operations, including warehousing, transportation, and distribution of food and FMCG products., • Ensure timely delivery of goods to customers, maintaining supply chain efficiency., • Monitor inventory levels, track shipments, and ensure proper handling and storage conditions of food and FMCG products., • Lead, mentor, and develop a team of logistics professionals, ensuring high performance and adherence to company standards., • Conduct regular training sessions to improve skills and maintain team motivation., • Coordinate and optimize transportation routes, working closely with drivers and external transport providers. What We're Looking For: • At least 5 years of experience in logistics management within the food or FMCG industry., • Proven track record of managing logistics teams and transportation operations., • Experience working with third-party logistics providers and external transport services., • Strong understanding of food safety standards, regulatory compliance, and industry-specific best practices., • Excellent communication, negotiation, and interpersonal skills., • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint)., • Strong problem-solving and decision-making abilities., • Ability to thrive in a fast-paced, dynamic environment. Salary – c40k + car allowance + benefits Please contact Rob Blackburn today for further information.

A long-established and highly reputable UK manufacturer is seeking a Head of Sales (Commercial Manager) to lead its commercial function and drive the next phase of growth. This is a rare opportunity to join a stable, profitable SME with a strong heritage, excellent market reputation, and a loyal, long-tenured team. The business operates at the intersection of healthcare, consumer products and retail, supplying both professional and commercial markets through established distribution channels. The Role Reporting to the Managing Director, you will take ownership of the sales function, combining hands-on account management with strategic leadership. Key responsibilities include: • Leading day-to-day sales operations (small team), forecasting and performance management, • Managing and developing key national customer relationships, • Driving revenue growth across existing and new channels, • Identifying new routes to market and commercial opportunities, • Leading and developing internal and external sales teams, • Working closely with operations and technical teams to ensure delivery and compliance This is a highly visible role within the business, offering real influence over commercial strategy and future direction. The Opportunity The business has a strong foundation within its core markets and is now looking to: • Strengthen its commercial leadership, • Build on established customer relationships, • Expand into new channels and routes to market Candidate Profile We are seeking a hands-on, commercially driven sales leader with: • Proven experience in a senior sales leadership role within a manufacturing or product-based business, • Strong track record of managing key accounts and delivering revenue growth, • Experience working with retail, distribution or healthcare channels, • Ability to operate both strategically and operationally, • A collaborative, credible leadership style suited to an established team environment, • High levels of integrity, professionalism and attention to detail Experience within consumer healthcare, OTC products, medical devices or similar sectors is required. Location This is an on-site role based in the West Midlands, requiring close integration with the wider business. Due to the nature of this appointment, all applications will be handled in the strictest confidence.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join our high-performing team based at our Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within our Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: • Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability., • Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives., • Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes., • Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency., • Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings., • Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights., • Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals., • Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation., • Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes., • Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: • Industry and operational knowledge of Ocean freight - inbound, outbound, and cross trade., • An understanding of how to influence the profitability through effective pricing is preferred., • Proven ability to deliver high-quality service at a senior level, • A sharp eye for detail and understanding of its commercial impact., • Ability to work under pressure and meet tight deadlines., • Strong numerical and commercial acumen., • Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred, • Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus)., • A proactive, team-oriented mindset with great time management., • Enthusiasm, flexibility, and self-motivation. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: • Discretionary bi-annual bonus – because your success drives ours., • Health & wellness perks – including gym discounts, retail offers, and more., • Health cash plan – supporting your wellbeing., • Octopus EV car scheme – drive electric, drive smart., • Free parking – no stress, no cost., • Respectful, inclusive culture – where your voice matters., • Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: • Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments., • Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions., • Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure., • Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving., • Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks.

Store Manager Reports to: District Manager We're hiring for one of the fastest-growing food and beverage brands on the planet. From 100 stores in 2017 to 380+ across Europe, the US, the Middle East, and Asia - targeting 1,000 locations globally by 2028, this isn't a brand finding its feet. It's a brand in full sprint. If you want to build your career somewhere with genuine momentum, real scale, and a culture that actually means something, this is it. The stores aren't like other stores. High energy, music-driven, fast-paced - the atmosphere is something you have to experience to fully understand. They give their managers real autonomy to lead, real responsibility to deliver, and a team around them that genuinely buys in. The environment is electric and the opportunity to grow with the brand is very real. We're looking for an experienced Store Manager to take full ownership of day-to-day operations and lead a high-performing team. You'll set the standard for how the store runs, how guests are treated, and how the numbers look. Your success comes down to the team you build, the culture you create, and your ability to hit the targets that matter. What You'll Be Responsible For • Leading your team in line with company values and operational standards, building a culture people are proud to be part of, • Driving engagement through regular feedback, development planning, in-store training, and team meetings, • Owning the guest experience end-to-end, building loyalty and turning first visits into habits, • Maintaining operational standards across hygiene, health & safety, brand compliance, and local requirements, • Planning and managing shifts around seasonality, footfall, and local events - keeping workflows tight and budgets on track, • Overseeing stock management including ordering, counting, and keeping waste within monthly targets, • Delivering on KPIs - building sales and optimising store EBITDA across all performance metrics What We're Looking For • At least 2 years in a leadership role within a fast-paced, high-volume environment, • Experience managing or working within a team of 10+, • Strong interpersonal skills - you motivate people, you don't just manage them, • A genuine drive to lead through culture and people, not just process, • The confidence and commercial awareness to own your store like a business This role is Based in Birmingham!

Commercial Manager – Apprenticeships & Skills Aston, Birmingham (based at Make UK’s Apprentices & Skills Training Centre, with some regional/national travel) Permanent Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities About Make UK At Make UK, we champion and celebrate British manufacturing and engineering. We support over 20,000 businesses across the UK, helping them to innovate, compete, and grow. As part of our continued commitment to developing the next generation of talent, we deliver high-quality Apprenticeships and Skills Training that shape the future of the manufacturing workforce. About the role We’re looking for a commercially driven and strategic leader to join Make UK as our next Commercial Manager for Apprenticeships & Skills. This is a pivotal role with overall responsibility for delivering a high-impact commercial strategy, ensuring Make UK remains the provider of choice for industrial apprenticeships and a leading training centre for technical upskilling. You’ll lead business development activity, shape innovative training solutions, and work collaboratively across the organisation to drive growth, performance, and customer satisfaction. • Developing and delivering a forward-thinking commercial strategy aligned to market needs, • Leading and managing the Business Development team to achieve sales, recruitment, and delivery targets, • Identifying opportunities to create and launch new apprenticeship and skills offerings, • Working closely with Sales and Marketing to design and execute effective campaigns and go-to-market strategies, • Building strong relationships with clients, stakeholders, and internal teams to support solution-led selling, • Overseeing onboarding and delivery to ensure an excellent customer experience and full compliance, • Monitoring performance, analysing market trends, and reporting on progress and opportunities, • Representing the function at senior level, including presenting to the Executive team What we’re looking for Experience & knowledge • Proven commercial success, ideally within the Apprenticeships & Skills or training sector, • Strong understanding of market trends, competitor landscape, and customer needs, • Experience within engineering, manufacturing, or a related sector, • Knowledge of government training programmes and funding Skills & capabilities • Strategic thinker with the ability to turn insight into action, • Strong sales and commercial acumen with a track record of delivering growth, • Inspiring leader who can motivate, develop, and lead high-performing teams, • Excellent stakeholder management and relationship-building skills, • Confident communicator with strong influencing and negotiation ability Personal qualities • Professional, credible, and values-driven, • Collaborative and consultative in approach, • Proactive, resilient, and solutions-focused, • Committed to equality, diversity, and safeguarding With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration SAFEGUARDING INFORMATION This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references. Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.

Business Development Manager Role covers the midlands region Base salary up to £50k + commission Company car/ car allowance The Resourcing Team has been retained by a really well established fire and security installer with a great reputation for providing reliable, accredited fire safety and security services to businesses across the UK. This company specialises in delivering expertly engineered systems—designed, installed, and maintained to keep people and property safe at all times. This team brings years of industry experience, working with commercial, industrial, and residential clients to ensure full compliance with UK regulations. Whether it's new installation, expert maintenance, or rapid fault response, they’re committed to delivering safety, efficiency, and complete peace of mind. This role is perfect for you if you consider yourself a new business "hunter" who can identify, engage, and win new customers focussed on maintenance Key Responsibilities: • Business Development: Identify and pursue new business opportunities in the fire and security sector. Develop and maintain relationships with key stakeholders, including clients, partners, and industry influencers. Attend industry events and conferences to network and promote services., • Sales Strategy: Develop and implement effective sales strategies to achieve revenue targets. Conduct market research to identify trends and opportunities. Created and executed strategic plans to expand our customer base and market presence., • Client Management: Manage and grow a portfolio of clients, ensuring high levels of customer satisfaction. Provide expert advice and solutions tailored to client needs. Conduct regular client meetings and reviews to ensure ongoing satisfaction and identify additional needs., • Proposal Development: Prepare and present proposals, bids, and contracts. Negotiate terms and close deals. Ensure all proposals are compliant with industry standards and regulations. Work closely with the legal team to ensure all contracts are sound and beneficial to the company., • Collaboration: Work closely with the technical and operations teams to ensure seamless delivery of services. Collaborate with marketing to develop promotional materials and campaigns. Provide feedback to product development teams based on client needs and market trends., • Reporting: Maintain accurate records of sales activities and provide regular reports on business development performance. Use CRM tools to track progress and manage client relationships effectively. Analyze sales data to identify trends and areas for improvement. Prepare detailed reports for senior management on business development activities and outcomes. What's in it for you? • Competitive salary and commission structure, • Professional development opportunities, including training and certifications, • Supportive and collaborative work environment, • Opportunities for career advancement within the company, • Flexible working hours and remote work options, • Employee recognition programs and incentives To learn more please click apply with an up to date copy of your CV

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Manager’s key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Job Title: Territory Manager Location / Region: Birmingham and Surrounding areas (Ideal Postcode Location WS10) Industry: FMCG Convenience Contract Type: Permanent, Full-time Working Pattern: Monday-Friday (No Weekend Working) Salary / Rate: £27,527 per annum + 10% performance related bonus Other Benefits: Small Company Van + Fuel Card The Role at a Glance We’re recruiting a Territory Manager to manage and grow our Danone across Birmingham. You’ll build strong relationships with store decision‑makers, negotiate additional displays, increase distribution and visibility, and drive sales for well‑known household brands. This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships, and seeing the direct impact of your work in store. This role offers the chance to work to represent a leading brands and work with a range of well-known products. Not only does this opportunity give you a wide range of experiences, but you’ll also have continuous support from colleagues, fantastic career growth opportunities and excellent perks. About Us Standout is part of Avidity Group Ltd, the parent company of a group of sales and marketing agencies (Standout, McCurrach, Wave, Thumbprint & Zing). We put brands in the spotlight. We are a leading field marketing agency that helps brands increase visibility and drive sales through in-person engagement and strategic marketing. We work with household names across various industries and are dedicated to delivering an outstanding service and optimising results. Be yourself and grow, have your voice heard, and develop your career with flexible working policies and an abundance of opportunity with a sustainable, forward-thinking agency. About the Danone Account and Team As a Territory Manager/Field Sales Representative, your role will be to increase visibility of key Danone brands. You will be representing a wide range of Danone brands in store including Evian & Volvic water and plant based products such as Alpro. Every minute of every day, 3,600 people are eating or drinking a Danone product - and you will play a huge role in helping Danone drive sales by working to increase distribution and actively selling into key contacts within your assigned territory. You will visit your designated cash and carry regularly to purchase stock to direct sell into your retailers and must be comfortable and capable manual handling/lifting stock and cash handling. What You’ll Be Doing As a Territory Manager, you’ll take full ownership of your area, working closely with the Regional Manager and a supportive field team to deliver against agreed KPIs. Your key responsibilities include: • Managing a territory and planning visits around store manager availability to maximise opportunities, • Building and maintaining strong relationships with store managers and key decision‑makers, • Negotiating additional displays and promotional activity, • Driving distribution, availability and compliance across the agreed product ranges, • Executing merchandising activity in line with brand guidelines, • Actively selling and promoting products to maximise sales and visibility, • Using sales data to track performance and identify growth opportunities What We’re Looking For We are ideally looking for a candidate who has the following skills and experience, but if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply - you might be just the right person for our team. You’ll need: • Experience working in field sales or similar role, • Strong communication skills and confidence influencing stakeholders, • Stakeholder management experience, • Excellent time management and territory planning ability, • Be self-motivated and results-driven, • A full UK Driving Licence (no more than 6 points and no previous bans) Nice to Have: • Experience working in convenience, independents or impulse environment, • Merchandising or POS execution experience, • Direct selling skills What You’ll Get in Return – Benefits and Perks At Standout, we recognise that people are the key to our success. That’s why our benefits package is designed to offer continuous support, learning and development opportunities delivered by our in-house L&D team, support your wellbeing and work-life balance. Our competitive benefits package includes: • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access, • Transport: Small Company van and fuel card, • Flexible working policies: SMART working options for all staff members, • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and the option to purchase 5 additional annual leave days, • Family friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave, • Health and Wellbeing: Employee assistance programme, including 8 face-to-face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops, • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our Group Agencies, • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance and life assurance What Happens Next • First step is to apply via our iCIMS page in just a few minutes (click the apply button!), • Your application will be reviewed by our recruitment team, • If your application is a good match, you’ll initially have a short call with a member of our Avidity Group Recruitment Team. If unsuccessful, you’ll only receive an email informing you at this stage, but don’t worry, we’ll keep your details on file in line with our data protection policy and you may be contacted about future roles!, • The next stage is a short interview with the hiring manager, • You’ll then be given quick feedback and next steps (if applicable) If you’re looking for more information on the role, contact our recruitment team on referencing the job title and ID number, and a member of our team will get back to you shortly. We have a fantastic track record of retaining colleagues and redeploying them into our other brand teams across Avidity Group. We are always looking for talented individuals to join our group of agencies. If this role isn’t the right fit for you, ___ for general consideration. Our Commitment to Diversity, Equity and Inclusion Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward thinking policies e.g. transgender and Ramadan polices, and celebrating diversity through engagement sessions for key events e.g. Pride, International Women’s Day and Black History Month. Discover What It’s Like to Work with Us A place where you can be yourself and grow. Our aim is simple - to create a workplace that allows you to be your authentic self, in an environment that supports your wellbeing and development. Build a career that works alongside your lifestyle, allowing you to achieve a healthy work-life balance. Learn more about our culture and what it’s like to be a member of our team: ___. Read more about our commitment to our colleagues ___

Clinical Assessment Nurse Location: Edgbaston, Birmingham Work Schedule: Part-time 16hrs pw Salary: £38,480 pro rata sk:n Clinics is a leading UK skin clinic specialising in advanced aesthetic and medical skincare treatments. Our expert clinicians combine cutting-edge technology with personalised care to help you achieve healthy, radiant skin and lasting confidence. We are seeking to recruit a clinical Assessment Nurse, to join our clinical Services team in our Edgbaston clinic. The role will report into our Clinical Services Manager and the successful candidate must be a registered nurse with a current NMC registration. Role Purpose The Clinical Assessment Nurse is responsible for undertaking clinical assessments and reviews relating to VAT exemption eligibility across aesthetic and dermatology services delivered by sk:n. The role supports organisational compliance with HMRC guidance by reviewing clinical records, patient questionnaires, consultation documentation, and supporting evidence to determine whether treatment qualifies for VAT exemption on medical or psychological grounds. This is a non-patient-facing governance and assessment role focused on professional judgement, consistency, documentation quality, and regulatory compliance. The postholder will work closely with operational, finance, and clinical teams to ensure decisions are evidence-based, appropriately recorded, and aligned with company policy and professional standards. Key Responsibilities Clinical Assessment • Conduct VAT exemption assessments for patients seeking aesthetic or dermatological treatment., • Assess the clinical, functional, and psychological impact of the condition or concern presented by the patient., • Ensure assessments are objective, evidence-based, and professionally defensible. Documentation & Governance • Maintain accurate, contemporaneous, and comprehensive clinical records within the electronic medical record system., • Ensure all supporting evidence and rationale for VAT decisions are clearly documented., • Support audit processes relating to VAT exemption assessments and clinical record quality., • NMC Code, • Data protection and confidentiality requirements, • Consent and documentation standards, • Internal clinical governance frameworks Collaboration • Work collaboratively with clinic teams, doctors, operational leaders, governance colleagues, and finance departments., • Provide guidance to operational teams regarding documentation requirements and assessment processes., • Support consistency of approach across all clinics and regions. Professional Responsibilities • Maintain active NMC registration and professional revalidation requirements., • Work within professional scope of practice and competence at all times. HMRC VAT exemption guidance Clinical governance and safeguarding principles • Participate in mandatory training and continuing professional development. Person Specification Essential • Registered Nurse with active NMC registration., • Previous experience in aesthetics, dermatology, cosmetic healthcare, or outpatient clinical assessment., • Strong clinical assessment and documentation skills., • Excellent communication and interpersonal skills., • Ability to manage sensitive conversations professionally and empathetically., • Strong understanding of confidentiality and data protection requirements., • High attention to detail and professional integrity., • Experience within aesthetic medicine or cosmetic surgery environments., • Understanding of VAT exemption processes within healthcare or cosmetic services., • Experience undertaking remote/video consultations., • Knowledge of CQC regulated healthcare environments., • Previous audit or governance experience. Key Competencies • Professional judgement, • Clinical documentation, • Communication and patient engagement, • Ethical decision-making, • Attention to detail, • Governance and compliance awareness, • Team collaboration, • Professional accountability What’s in it for you? • A competitive salary, • Free Laser Eye and Intraocular Lens Surgery, • Discounts on group companies procedures and products, • Generous family & friends discounts across all group brands, • 33 days annual leave FTE*, • Workplace Pension Scheme

📍 Birmingham 💷 £55,000 - £70,000 We are recruiting an experienced Children's Registered Manager to lead a children’s residential service in Birmingham. This is a key leadership role with full responsibility for safeguarding, compliance, team performance, and the delivery of high-quality care within a regulated setting. This opportunity would suit a manager with a strong background in service improvement and operational transformation, who can strengthen practice, embed quality standards, and drive positive outcomes for children and young people. You will join a well-established provider with a strong regional presence and a commitment to developing outstanding homes across the Midlands. About the role You will lead the day-to-day operation of a children’s residential home, ensuring it is safe, stable, nurturing, and fully compliant with Ofsted and Children’s Homes Regulations. You will play a central role in improving performance, supporting your team, and delivering a service that achieves strong outcomes for children with emotional and behavioural needs. Key responsibilities • Lead the daily operation of a regulated children’s residential service, • Act as the Ofsted Registered Manager, • Ensure full compliance with Children’s Homes Regulations 2015 and Quality Standards, • Drive continuous improvement across safeguarding, care planning, and behaviour support, • Oversee staff recruitment, supervision, training, appraisals, and rota management, • Maintain robust systems for incident reporting, risk assessments, and documentation, • Work closely with local authorities, social workers, families, and external professionals, • Monitor service performance using audits, action plans, and compliance frameworks, • Lead the home through inspections and implement improvement plans where required, • Support the development of a positive, child-centred culture across the service Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or willingness to complete, • Eligible to register with Ofsted, • Significant management experience within a children’s residential setting, • Strong understanding of safeguarding, compliance, and inspection readiness, • Experience using care management systems, compliance trackers, and electronic recording platforms, • Confident leading teams through change, improvement, or stabilisation periods, • Strong communication, leadership, and decision-making skills, • Full UK driving licence preferred Benefits • Salary of £55,000 - £70,000, • Opportunity to lead improvement within a growing residential provider, • Support from experienced senior leadership and operational teams, • Strong focus on safeguarding, quality, and outcomes, • Clear progression opportunities across a leading organisation in the Birmingham region, • Ongoing training and professional development 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Assistant Relationship Manager | Boutique Accountancy Firm Location: Aldridge, West Midlands (Office-Based) Salary: £30,000 – £35,000 per annum Sector: Corporate Finance / Professional Services The Opportunity Are you a detail-oriented professional with a background in banking or financial services? Do you thrive in a fast-paced environment where precision is everything? Our established accountancy firm, that has over 40 offices are expanding its Corporate Finance team. We are looking for a Assistant Relationship Manager to act as the backbone of our transaction process. This isn’t just "data entry"—you will be pivotal in ensuring deals move from enquiry to completion without a hitch. The Role As a Deal Administrator, you will support our Partners and Managers by managing the administrative lifecycle of various financial transactions. Your day-to-day will involve: • Transaction Support: Managing deal documentation, ensuring all contracts and financial schedules are accurate and filed correctly., • Compliance & KYC: Conducting essential "Know Your Customer" and Anti-Money Laundering (AML) checks—where your banking background will truly shine., • Liaison: Acting as a key point of contact for clients, solicitors, and lenders to gather missing information and provide status updates., • Data Management: Maintaining our CRM and deal trackers with absolute precision., • Project Coordination: Assisting in the preparation of pitch decks and completion files. Who You Are We are looking for someone who is "process-obsessed" and understands the high stakes of financial transactions. • Experience: Previous experience within Banking (Corporate, Retail, or Credit) is highly desirable. Alternatively, experience in a similar role within legal or professional services., • Skillset: You are a Microsoft Excel whiz and have a natural knack for spotting errors that others miss., • Mindset: You are professional, discreet, and able to manage multiple deadlines without breaking a sweat., • Location: You are within a commutable distance of Aldridge.

Trade Manager - Ocean Freight Pricing Birmingham Full-time, permanent £45k - 60k depending on experience Bi-annual bonuses Health plan Free parking We have been retained by our client, a large SME global Freight Forwarder with huge growth plans, to recruit an experience Ocean Freight Pricing Specialist to become their Trade Manager. If you want an interview, you will need to send your CV to us so we can represent you. Using cutting-edge technology and driven by passionate people, our client delivers world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a customer-focused Trade Manager to join their high-performing team based at the Birmingham Business Park HQ. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As a key leader within the Trade & Commercial team, you will drive strategic partnerships with customers, carriers, and suppliers, leveraging your expertise to negotiate competitive agreements and shape pricing strategies that maximize profitability and market share. Your role will include: · Lead strategic procurement initiatives across RFQs, long-term rate agreements, and pricing frameworks to secure competitive positioning and profitability. · Own carrier negotiations and relationship management, building strategic partnerships that deliver long-term value and align with business objectives. · Define and maintain the company’s pricing structure, ensuring consistency and market competitiveness across all trade lanes. · Develop and implement operational routing strategies aligned with commercial objectives, optimising trade flows and cost efficiency. · Provide operational teams with clear carrier options and routing guidance, enabling efficient and cost-effective bookings. · Support Key Account Directors (KAD) and Key Account Managers (KAM) with tailored trade solutions and actionable commercial insights. · Ensure compliance with company pricing guidelines, maintaining accuracy and alignment with strategic goals. · Strengthen supplier and carrier partnerships through high-level negotiations, fostering collaboration and long-term value creation. · Enhance organisational capacity and resilience to support future growth and market leadership following recent team changes. · Champion continuous improvement by leveraging data insights and market intelligence to refine procurement processes and drive margin improvement. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about logistics. You’ll need: · Industry and operational knowledge of Ocean / Sea freight - inbound, outbound, and cross trade. · An understanding of how to influence the profitability through effective pricing is preferred. · Proven ability to deliver high-quality service at a senior level · A sharp eye for detail and understanding of its commercial impact. · Ability to work under pressure and meet tight deadlines. · Strong numerical and commercial acumen. · Excellent communication skills—both written and verbal. Experience communicating with external stakeholders and suppliers is preferred · Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus). · A proactive, team-oriented mindset with great time management. · Enthusiasm, flexibility, and self-motivation. Rewards This company believes in rewarding their people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives the success of the company. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – our client actively promotes from within and offers clear pathways to progress into senior roles or to explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Apply directly with your CV for an initial conversation - we have been retained by the organisation as their trusted recruitment partner, and can support you through the process to success.

CQC Registered Care Manager – Supported Living Birmingham & Coventry £40,000 – £50,000 (DOE) Full-Time | 8:00am – 5:00pm Lead and shape a growing supported living service We’re seeking a CQC Registered Care Manager to oversee supported living services across Birmingham and Coventry. You’ll support adults with learning disabilities and/or autism, including individuals with forensic/offending backgrounds, complex needs, and those transitioning from secure settings (including prison). Key Responsibilities • Maintain CQC registration and ensure full compliance, • Lead day-to-day service delivery across multiple sites, • Drive person-centred care and positive outcomes, • Embed Positive Behaviour Support (PBS), • Manage safeguarding, audits, and quality assurance, • Lead, develop, and support staff teams, • Build relationships with Local Authorities and stakeholders What We’re Looking For ✔ CQC Registered Manager (essential) ✔ Experience in supported living / LD / autism services ✔ Background in forensic / offender services & challenging behaviour ✔ Strong leadership and compliance experience ✔ Knowledge of PBS frameworks Requirements £40,000 – £48,000 (DOE) Autonomy to lead and develop services Supportive leadership + career progression

Are you a tenacious and ambitious commercial professional looking to take ownership of a major wholesale customer alongside a portfolio of smaller wholesale accounts? This is an exciting opportunity to join Aston Manor Cider as a National Account Manager within the Wholesale Channel, leading the performance and development of both own label and branded cider and soft drinks. You'll also take on line management responsibility for a Key Account Manager, making this a genuine step into commercial leadership. Ways of working: Hybrid Why this role? • Lead the value proposition – Champion affordable choices and the value shopper within cider and soft drinks, working closely with NPD and procurement teams to innovate., • Full P&L responsibility – Own the profitability of your customer portfolio, optimising range choices and product development to drive performance., • Develop your leadership capability – Line manage and develop a Key Account Manager while building an internal virtual team connecting supply chain, finance, NPD, compliance, and category functions with your customers., • Shape customer strategy – Implement a 360-degree customer contact strategy across BWS and soft drinks, and translate company strategy into measurable actions. The company Aston Manor's vision is to be recognised as the most professional cider-led beverage company, delivering sustainable success for customers, suppliers, and the business—underpinned by progressive social and environmental responsibility. Their mission: create the highest quality products and provide excellent customer service through outstanding people, continuous investment in manufacturing capability, and responsible business practices. You... We're looking for someone who brings: • Experience in a wholesale commercial function at NAM level, • Line management experience (preferred), • Experience across alcohol, soft drinks, own label, or branded products, • Strong numeracy, proven negotiation and presentation skills, and the ability to apply critical thinking to commercial challenges, • A collaborative, solution-focused mindset—someone who enjoys being part of a successful team and isn't afraid to bring fair challenge How can we make our recruitment process more accessible for you? You can always talk to us about any adjustments you need to make your life easier. We’re always open to your thoughts and suggestions to make what we do more accessible. Get in touch and let’s work together to make recruitment fair for everyone. Feedback is extremely important, not only is it common courtesy, but we know it can help improve mental health, provide clarity, and help you improve. We will aim to respond to all applications within 2 working days. Responding makes us human.

HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES KEY POINTS Leading youth homelessness charity with a strong Midlands presence Strategic leadership role across supported accommodation & regulated services Ofsted / Quality Assurance / Safeguarding focus Salary - £45,232 Senior Leadership Team position with genuine service impact ABOUT THE CLIENT We’re supporting a highly respected West Midlands organisation that delivers accommodation, support and progression services for vulnerable young people across the region. With a strong reputation nationally and a genuine commitment to improving outcomes for young people, they are now looking to appoint a Head of Quality & Supported Accommodation Services to support continued growth and regulatory excellence. THE BENEFITS Hybrid and flexible working opportunities Strong organisational values and people-first culture Opportunity to shape service delivery across multiple regions Senior leadership position with strategic influence Ongoing professional development and funded training Generous holiday allowance and pension scheme Health and wellbeing support package THE HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES ROLE: As Head of Quality & Supported Accommodation Services, you’ll lead on quality assurance, regulatory compliance and operational standards across a range of supported accommodation services for young people. You’ll play a key role in driving service quality, safeguarding, compliance and continuous improvement, ensuring services consistently meet Ofsted and supported accommodation regulatory standards. Working closely with operational leadership teams, you’ll oversee quality frameworks, internal audits, safeguarding practices, service standards and reporting processes across supported accommodation provisions throughout the West Midlands. This role will suit somebody with strong experience within supported accommodation, housing support, children’s services, leaving care, youth homelessness or regulated care environments who can balance strategic leadership with operational delivery. HEAD OF QUALITY & SUPPORTED ACCOMMODATION SERVICES ESSENTIAL SKILLS Strong understanding of Ofsted supported accommodation standards Experience within supported housing, social care, youth services or regulated accommodation Leadership experience managing teams and operational service delivery Safeguarding knowledge and experience working with vulnerable young people Quality assurance, auditing and compliance experience Strong stakeholder management and report writing abilities Knowledge of relevant legislation including Care Act / Children’s legislation Confident leading service improvement initiatives and inspections TO BE CONSIDERED: Please either apply through this advert or email me directly via . For further information please call me on 01244 567 930 / 07833 460 873. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Ofsted, Supported Accommodation, Quality Assurance, Safeguarding, Supported Housing, Youth Services, Care Leavers, Social Care, Compliance, Housing Support, Leadership, Service Improvement, Children’s Services, Registered Service Manager, Operations Management

Quality Manager Opportunity | Growing Food Manufacturer Lead quality. Strengthen systems. Support a fast-scaling food business. We’re recruiting for a Quality Manager position with a well-established, growing food manufacturer. With 195 stores currently operating and store 196 opening next week, the business is continuing to expand and now needs a dedicated quality professional to take ownership of food safety, compliance and standards across the operation. This is a key hire for the business. The role will report directly to the CEO, manage the existing QA Assistant, and be responsible for developing and improving the company’s quality systems during a period of major growth. Salary & Benefits • £55,000 - £60,000, maybe more for the right person, • Annual bonus scheme, • 34 days holiday, including bank holidays, • Company pension, • 20% staff discount The Role The business is now at the stage where quality needs a dedicated quality specialist rather than being managed alongside other responsibilities. The Quality Manager will take ownership of the HACCP system, improve current processes, serve as the main point of contact for EHO inspections, and keep the business up to date on regulatory changes. You’ll also need to be confident in holding people to account on standards across production and working closely with other departments, including buying, where specifications play an important part. What You Need to Apply • Extensive experience in a quality management function within the food manufacturing sector., • Strong knowledge of HACCP., • Experience with BRC, ideally including implementation. Working Hours This role is expected to be mainly Monday to Friday, 8:30 am to 5:00 pm. However, because production runs over extended hours, there will be times when flexibility is needed to cover different shifts and ensure standards are maintained across the operation. Why Apply? This is an opportunity to join a business with strong momentum, projected to achieve £100 million turnover this year, while helping shape the next stage of its quality function. The company has also recently become an Employee-Owned Trust, creating an environment focused on long-term success and employee benefits.

About the Company Rowles Recruitment is supporting a well-established, privately owned engineering and infrastructure business as they continue to strengthen their SHEQ function. With over 25 years of experience delivering projects across the UK, this is a business that operates with pace, accountability, and a strong focus on standards. About the Role We are working close with the business to identify an SHEQ Manager who can take ownership of safety, health, environment, and quality across multiple operational sites. This role will suit someone who is: • Comfortable working across both site and office environments, • Confident engaging with operational teams, • Able to bring consistency and structure to existing processes, • Looking to take real ownership within a growing business Responsibilities • Oversee SHEQ activity across multiple sites, • Maintain and improve compliance with ISO 9001, 14001 and 45001, • Carry out audits, inspections and risk assessments, • Lead incident investigations and implement corrective actions, • Deliver training, inductions and toolbox talks, • Manage SHEQ documentation, systems and reporting, • Support the ongoing development of processes and standards Qualifications • Experience within engineering, utilities, infrastructure or construction, • Knowledge of ISO standards and audit processes, • Relevant qualifications such as NEBOSH / IOSH, • Strong communication and stakeholder engagement skills Required Skills • Experience across Quality as well as H&S, • Strong understanding of compliance frameworks and audit processes, • A practical, hands-on approach to site engagement, • The ability to organise and improve existing systems Preferred Skills • Based within commutable distance of Aldridge / Walsall, • Regular site travel required, • Visible presence across the business is essential Pay range and compensation package • Competitive Salary DOE, • Annual car allowance, • 40-hour working week, • Monday to Friday (typically 9:00–5:00 or 8:30–4:30 depending on site requirements), • Travel across projects as part of the role, • 25 days annual leave + 8 bank holidays, • Death in service – 4x salary, • Private healthcare (Bupa), • Dental scheme, • Enhanced pension – 5% employer contribution after month 3 Equal Opportunity Statement Rowles Recruitment is committed to diversity and inclusivity. If you’re looking for a role where you can make an impact, take ownership, and bring structure to SHEQ, we’d love to hear from you. 01827 217102

Working with a Microsoft partner and they are looking to onboard a Project Manager who is passionate about delivering quality products for customers. Someone who can collaborate with cross functions teams and stakeholders, from Ideation to Transition & handover. A team player with the experience to connect the dots between “Scope / Product / Requirements / Architecture/design / Cross Functional team / E2E plan / Governance, skilled at managing challenging stakeholders and can motivate the team and self in pressure situation. This will be a 6 months contract- £385 per day Inside IR35 CONTRACTOR MUST BE ELIGIBLE FOR BPSS Location: Solihull- minimum 3 days in the office Start day- ASAP Key Responsibilities: 1. Create , Manage and Delivery • E2E Scope , Project plan, • E2E Project Governance (Security, Data, Finance, Compliance, Risk, Controls, Operations, PMO, Run the bank, etc.), • RAIDS & RACI 2. Manage stakeholders, cost, suppliers, core project team and cross functional teams Technical Skills: • Financial services experience is essential, • MS Office, Project life cycle (waterfall), Cost estimation , High level plan, Detail Component level plan , RACI & RAIDS. Good to have: Project life cycle (Agile), Migration Looking forward to speaking with you!

Quality Control Manager Permanent Position Excellent Salary My client are a precision manufacturing business, based in Birmingham, specialising in machining and assembly of high value low volume components. Role Overview The Quality Control Manager leads the strategic and operational performance of the Quality Control function. The role ensures delivery of business objectives, key performance indicators (KPIs), and compliance with customer, regulatory, and accreditation requirements. This position is responsible for the effective operation of all Quality Control activities, supporting high product quality and overall business performance. The Quality Control Manager is expected to act with integrity, uphold company policies, and represent the company professionally. Key Responsibilities • Serve as a senior member of the quality team and contribute to business strategy and planning., • Develop and implement departmental strategy aligned with business and customer requirements., • Lead quality inspection, metrology and quality engineering teams to ensure adequate resources and strong operational support., • Own the Cost of Quality metric, driving actions to reduce quality‑related costs., • Lead the internal NCR process and associated KPIs to support continuous improvement., • Use problem‑solving skills to coach teams and drive conformance across the business and supply chain., • Establish and maintain local Quality SOPs aligned with business strategy., • Provide leadership, set goals, and monitor team performance., • Act as the primary point of contact for all Quality Control matters, internally and externally., • Maintain and improve operational performance in line with regulatory, customer, and company standards., • Ensure compliance with SOPs and Health & Safety policies., • Prepare, review, and approve Quality Inspection Plans., • Manage quality inspection and product release processes for incoming, in‑process, and finished products., • Lead the implementation of PPAP and FAIR processes., • Support customer and regulatory audits and ensure timely corrective actions., • Manage departmental budget, ensuring efficiency and cost control., • Oversee Quality Control resource planning and team development., • Coach, mentor, and develop direct reports., • Participate in cross‑functional teams as required., • Foster strong communication and relationships with internal and external stakeholders. Skills & Experience • Proven success in a senior quality role within manufacturing., • Strong background in manufacturing, operations, engineering, and supply chain., • Demonstrated ability to manage and develop large teams., • Degree or equivalent in engineering or manufacturing discipline., • Relevant quality qualifications., • Experience in a results‑driven environment with strong process management and innovative thinking., • Experience working in global manufacturing or technology businesses, with both strategic and operational responsibilities., • Strong root‑cause analysis and corrective action expertise., • Experience with APQP, PPAP, FAIR, FMEA, 8D, A3, and related quality tools., • Knowledge of Nuclear/Marine Defence industries (desirable)., • Experience leading change and delivering measurable improvements., • Familiarity with Defence standards and accreditations (desirable)., • Experience with Lean manufacturing tools and techniques., • Strong computer literacy (Word, Excel, PowerPoint). Personal Characteristics • Results driven, confident, and persistent., • Collaborative and effective team player., • Positive, proactive attitude., • Strong attention to detail and accuracy., • Excellent written and verbal communication skills., • Strong interpersonal, influencing, and leadership abilities., • High integrity and commitment to responsible business practices., • Strategic thinker with strong problem solving skills., • Strong business acumen with the ability to interpret data and make informed decisions., • Customer focused with the ability to build strong relationships., • Able to quickly understand challenges and opportunities and deliver both short and long term improvements Benefits • 9% matched pension, • 25 days plus bank holidays annual leave, • Health care scheme Working hours (flexibility around this) 7.30am – 4pm Monday – Thursday 7.30am – 1.30pm Friday

Dalkia Engineering - We are a leading provider of technical, engineering and energy solutions across the UK. We deliver complex projects with precision, innovation and a commitment to safety & sustainability. Our teams work across critical environments, supporting clients in healthcare, industrial, commercial & energy sectors. We’re now looking for an experienced Project‑Based MEP Commissioning Manager to join our team, supporting major projects across the North & Midlands. If you’re passionate about delivering fully validated, operationally ready buildings and you thrive in technically demanding environments this is a role where you can make a real impact. What You’ll Do As a Project Commissioning Manager, you’ll lead the full lifecycle commissioning of Mechanical, Electrical and Public Health systems on complex construction projects. You’ll be the technical authority ensuring systems are installed, tested, integrated and proven in line with Dalkia’s Commissioning Process, statutory requirements and performance standards. Your role will include: • Developing and delivering project‑specific commissioning strategies and plans, • Leading commissioning activities across HVAC, BMS, LV/HV, life safety, water systems and specialist technologies, • Coordinating witness testing, IST, seasonal commissioning and system validation, • Integrating commissioning into the main construction programme and managing associated risks, • Acting as the primary commissioning interface with clients, designers, contractors and FM teams, • Ensuring full documentation, asset data and O&M information is complete and accurate What You’ll Bring We’re looking for someone who brings deep technical capability and strong leadership, including: • Proven commissioning experience on complex MEP projects, • Strong understanding of integrated testing methodologies and CIBSE commissioning codes, • Ability to interpret detailed MEP design documentation, • Experience working in regulated or high‑security environments (advantageous), • Excellent coordination, communication and stakeholder‑management skills, • A methodical, detail‑driven approach with a focus on quality and compliance, • Ability to remain calm and solutions‑focused under programme pressure Qualifications that will help you stand out: • Degree or HND in Building Services Engineering (or related discipline), • CSA Membership (minimum Grade 4, working towards Grade 6), • CSCS / SMSTS, • Commissioning or Soft Landings accreditation (desirable)

Job Title: Interim Construction Manager - Data Centre Project Contract Type: Contractor / Interim Contract Length: 9 - 12 months with view of extension Rate: Negotiable Location: Birmingham The ideal candidate will take full ownership of on‑site delivery, ensuring all construction activities meet programme, quality, safety, and cost targets. They will lead subcontractors and project teams, resolve issues quickly, and act as the central point of coordination to keep the project moving efficiently. Responsibilities • Full responsibility for on‑site construction delivery in line with programme, cost, quality, and safety targets., • Manage multiple subcontractor packages, including: • Civil & Structural • MEP installation (HV/LV, cooling, mechanical, fire systems) • External works and utilities, • Lead daily and weekly site coordination meetings., • Ensure compliance with UK HSE regulations, site safety plans, and EPC standards., • Work closely with client representatives, design teams, engineering, commissioning, and quality teams., • Oversee site logistics, access control, permits, inspections, and material flow., • Support commissioning, testing, and phased handover activities. Requirements • Proven experience as a Construction Manager or Senior Site Manager on Data Centre or mission‑critical projects., • Strong understanding of MEP‑heavy construction environments., • Experience working for a GC/MC/EPC contractor., • Strong knowledge of UK HSE regulations and compliance. Desirable • Experience on hyperscale Data Centre projects. If you're interested or would like more information, please contact Natasha Oldfield on +44 115 666 6399 or email . Best regards, Natasha

QUALITY MANAGER MANAGER REQUIRED ON PERMANENT BASIS IN WEST MIDLANDS FOR A MAIN CONTRACTOR A leading Tier 1 contractor is looking to appoint a Quality Manager to support its West Midlands business unit. This is a key strategic role, sitting within the Senior Leadership Team. This is an excellent opportunity for someone who wants real influence across multiple projects, working closely with operational, technical, and pre-construction teams. The Role You will take ownership of quality across the region, ensuring projects are delivered in line with business standards, client expectations, and industry regulations. You’ll act as the central point of expertise, supporting both live projects and tenders, while driving continuous improvement across the business. Key Responsibilities Audits & Compliance • Develop and manage the regional audit programme, • Carry out monthly audits and produce detailed reports, • Analyse trends and implement corrective strategies, • Monitor NCRs and ensure timely close-out, • Lead ISO 9001 / BSI audits and internal compliance reviews, • Review supply chain quality systems Technical Support (Pre-Construction & Delivery) • Provide technical input on tenders and live projects (envelope, waterproofing, fire, BREEAM, etc.), • Identify risks and opportunities within design and construction, • Support design team meetings and technical workshops, • Assist site teams with Inspection & Test Plans (ITPs), • Carry out site inspections and resolve quality/design issues, • Work closely with subcontractors to ensure compliance and quality standards Quality Leadership • Drive a “right first time” culture across projects, • Investigate non-conformances and implement root cause solutions, • Deliver training and share lessons learned across teams, • Support continuous improvement within pre-construction and delivery functions, • Represent the business at client and framework quality meetings About You • Proven experience in a Quality Manager / Senior QA role within construction, • Strong technical knowledge across key building packages (envelope, fire, waterproofing etc.), • Experience working for a main contractor on complex projects, • Strong understanding of ISO 9001 / BMS systems, • Confident communicator, able to influence at all levels, • Proactive, detail-driven, and solutions-focused Why Apply? • Senior leadership exposure with real regional influence, • Work across a diverse portfolio of major projects, • Join a well-established Tier 1 contractor with a strong reputation, • Opportunity to shape and improve quality processes across the business Package • Up to £75,000 + Package, • Flexible / hybrid working approach, • Long-term career progression within a leading contractor If you are a Quality Manager and are open to an initial chat please do not hesitate to reach out.

Who we are, what we do Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy. The Role As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance. As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence. What we are looking for You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership. Location The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG. Closing Date: Monday 1st June 2026 Interview Date: Thursday 11th June 2026

Regional Operations Manager \n\nBirmingham Area \n\nImpact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. \n\nOur brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. \n\nWe’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.\n\nWhat You’ll Do:\n\nWe are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:\n\nLead, motivate, and develop your teams to deliver outstanding results\n\t\nBuild strong relationships with clients, suppliers, and stakeholders\n\t\nMonitor and improve operational performance across your portfolio\n\t\nEnsure food quality, hygiene, and compliance standards are consistently met\n\t\nManage financial performance, including budgets, commercial and fixed-price contracts\n\t\nSupport Chef Managers with recruitment, HR, and day-to-day operations\n\t\nPresent data, reports, and insights to demonstrate operational success\n\nWho We’re Looking For\n\nYou’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:\n\nExperience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites\n\t\nA proven track record of leading multi-site teams, with strong people management skills\n\t\nConfidence communicating with everyone—from kitchen teams to senior stakeholders\n\t\nExcellent organisational skills and the ability to prioritise effectively\n\t\nStrong proficiency with Office tools, spreadsheets, and presentations\n\t\nA passion for fresh, contemporary food and delivering outstanding service\n\nWe’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.\n\nWhat’s in It For You\n\nWe don’t just offer a job, we offer a career you can be proud of:\n\n25 days paid annual leave plus bank holidays\n\t\nLife assurance and company pension\n\t\nHealthcare\n\t\nAccess to our online learning and development platform\n\t\nEmployee wellbeing programme\n\t\nSalary sacrifice electric car scheme\n\t\nIFG Rewards high-street discounts\n\t\nAnnual Summer Party with company awards\n\nIf you’re ready to lead high-performing teams, make a real impact, and take your career to the next level, we’d love to hear from you!\n\nPlease note: An interview and assessment will be part of the recruitment process.\n\nIFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for.\n\nWe are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements

Deputy Manager Join Our Team as Deputy Manager - Stechford - 39 hours Who are we? We're more than just a pet store, we're a one-stop destination for everything pets need and pet lovers love. From toys and treats to groom rooms and veterinary care, our community-focused Pet Care Centres bring together passionate teams and devoted customers across the UK. We believe in creating a welcoming, supportive space where pets are family, and where our people thrive. What's the role? We're looking for a passionate and proactive Deputy Manager to join the leadership team at our Stechford Pet Care Centre. This role is about more than just supporting day-to-day operations it's about leading by example, inspiring your team, and delivering an exceptional experience for both pets and their people. As Deputy Manager, you'll work closely with the Store Manager and take shared responsibility for the pet care centre's performance, team development, and customer engagement. You'll step up to lead when the Store Manager is away and play a key part in shaping a welcoming, knowledgeable, and pet-loving environment. No two days will be the same and that's just how we like it! What you'll be doing: Leading from the front setting the tone, inspiring your team, and driving performance every step of the way. Managing store operations, from stock control and merchandising to operational excellence and compliance. Creating a culture of fun, inclusivity, and collaboration where everyone feels welcome and supported. Delivering a best-in-class customer experience, tailored advice, expert support, and genuine care for every visitor .....and their pets! Living and breathing our values to help us become the Best Pet Care Business in the World. What's in it for you? We'll set you up for success with industry leading training, a comprehensive 6-month onboarding programme, and continuous development to help you thrive, in pet care, customer service, team leadership, and beyond. You'll also enjoy generous colleague discounts, career progression opportunities, and the chance to make a real impact in your community. Who are we looking for? You don't need to know everything about pets .... yet, we'll teach you that. But you do need to bring: • Have experience of running a team in a busy retail, hospitality or customer-focused environment as a manager / supervisor, • Worked with KPI'S and driven team performance, • A passion for people, coaching, developing, and motivating those around you to do their best., • A love for delivering great results and an eye for operational excellence., • Strong communication and organisational skills, you keep calm, even on the busiest days. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you

Private Client & Family Office Tax Manager Your new companyJoin a highly regarded professional services firm with a strong regional presence and a national private client practice. The Private Clients team works with high-net-worth and ultra-high-net-worth individuals, entrepreneurs and families, offering a collaborative and forward-thinking environment where quality and development are genuinely valued. Your new roleAs a Private Client Tax Manager, you’ll manage a portfolio of complex personal tax clients while delivering high-quality compliance and advisory work. You’ll advise on income tax, CGT, IHT and international tax matters, supporting private business owners, international individuals and trusts. You’ll work closely with senior colleagues on bespoke advisory projects, manage assignments end-to-end and build strong relationships with clients and internal specialists across the wider business. What you'll need to succeed • Strong personal tax experience from an accountancy or professional services firm, • Confidence advising on complex personal tax matters, • Ability to research issues and deliver tailored, practical solutions, • Experience managing client relationships and multiple deadlines, • Advisory-focused work with high-quality private clients, • Excellent development and progression opportunities, • A collaborative, supportive team culture

Tax Senior Manager - Audit of Tax, based in Birmingham Your new company Join a forward-thinking accountancy and advisory firm that partners with high-growth, entrepreneurial and large corporate businesses across the UK. With a strong national presence and a people-first culture, this organisation is committed to helping clients navigate complex financial landscapes while investing in the development of its team. Your new role As part of the Tax Accounting Group, you'll support major audit engagements and provide specialist tax accounting advice to non-audit clients. Your work will span FTSE-listed entities, private equity-backed firms, and large inbound groups. You'll lead tax audit projects, collaborate across teams, and contribute to technical advisory work including GAAP conversions and acquisition accounting. Coaching junior staff and acting as a go-to resource for tax accounting queries will also be key aspects of your role. What you'll need to succeed • Solid experience in tax accounting and auditing, • Strong knowledge of FRS102 and IFRS; US GAAP is a plus, • Background in corporate tax advisory and compliance, • Proven project management and stakeholder engagement skills, • CTA and/or ACA qualified (or equivalent), • Passion for mentoring and knowledge-sharing What you'll get in return Expect a career path that’s both challenging and rewarding, with access to structured development programmes, flexible working options, and a collaborative culture that values your individuality. You’ll be supported by a network of experts and encouraged to grow professionally while contributing meaningfully to the firm’s success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4722783

Personal Tax Compliance Senior Manager Your new company Join a forward-thinking leading regional firm of Chartered Accountants, renowned for delivering exceptional client service and innovative solutions. You’ll work with a portfolio of high-value clients in a culture which is professional, collaborative and built on trust. Your new role You’ll take ownership of the private client tax offering, managing both recurring compliance and one-off advisory projects. This is a hands-on role with real influence and long-term progression. Key responsibilities include: • Managing and reviewing complex personal tax, CGT, IHT tax returns, • Helping transition from a server-based to a cloud-based system and explore improving efficiencies and effectiveness using AI within the own files, • Advising on consultancy projects such as shareholder exits, demergers, family investment companies and share schemes, • Management of clients and systems, • Helping shape and grow the private client function, including recruitment What you'll need to succeed • Strong experience in UK private client/personal tax at Senior Manager level, • Confidence with complex tax issues, • A client-focused, commercially aware approach, • Experience using tax software (currently IRIS), • Experience in managing a team of personal tax compliance professionals., • Strong communication skills for client interactions and team collaboration., • Ability to research and resolve technical tax queries. What you'll get in return • Real influence over the private client service line, • An attractive salary and benefits package., • Flexible working arrangements to support work-life balance., • Opportunities for professional development and career progression within a supportive environment. What you need to do now If you’re looking for a senior private client role with progression, autonomy, and high-quality work, we’d like to hear from you. Apply today to start the conversation. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4789731

Corporate Tax Compliance Delivery Senior Manager (or experienced Manager) - SME Team UK Lead Your new company You’ll be joining a leading professional services firm with a strong UK presence, supporting a diverse and growing client base. The culture is collaborative, inclusive and people-focused, with a clear commitment to developing talent and creating meaningful impact for both clients and colleagues. You’ll work alongside experienced professionals who value fresh thinking, teamwork and long-term relationships. Your new role As the SME Corporate Tax Compliance UK Lead, you’ll take a leading role in delivering high-quality corporation tax compliance services to entrepreneurial and growth-focused businesses. You’ll review and approve corporation tax computations and tax accounting, build trusted relationships with your client portfolio, and act as the corporate tax lead within the SME team. Working closely with partners and the wider tax function, you’ll identify and progress tax opportunities while contributing to the development and upskilling of the broader team. What you'll need to succeed • Extensive experience managing a portfolio of clients and delivering annual corporation tax compliance, • ATT (or equivalent) qualification (and ideally CTA), • Strong, broad technical corporate tax knowledge, • A commercial mindset, with experience identifying tax and wider advisory opportunities, • Confidence building relationships with clients and internal stakeholders What you'll get in return This is an opportunity to be the UK lead for Corporate Tax Compliance in the National SME Team. You’ll benefit from a supportive and inclusive working environment where your development is a priority. The role offers exposure to a varied SME client base, opportunities to work closely with senior stakeholders, and the chance to make a real impact within a growing team. In return, you can expect a competitive salary, flexible working arrangements/hybrid working (c. 2 days/week in the office), very limited admin burden/no WIP control and clear progression opportunities. Ready to take the next step in your corporate tax career? Apply now to be considered for this opportunity and find out how you can grow, belong and make an impact. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4790543

12 month fixed term contract - electrical compliance manager - social housing Property Risk & Compliance Manager - ElectricalSalary: £57,433 per annumHours: 35 hours per weekContract Type: Fixed Term - 12 MonthsRole PurposeThe Property Risk & Compliance Manager - Electrical is responsible for the effective delivery of the organisation’s Electrical Testing Programme and the Non-Gas Heated Properties Compliance Contract. The postholder will ensure all electrical safety obligations are delivered on time, within budget, and to the required statutory and industry standards. The role ensures that all work meets KPIs, SLAs, customer service expectations, and health and safety requirements across the property portfolio. Key ResponsibilitiesElectrical Compliance & Contract Management • Lead and manage the Electrical Testing Programme, ensuring full compliance with statutory regulations and sector standards (e.g., BS 7671, Electrical Safety Regulations)., • Oversee the delivery of the non-gas heated property compliance contract, ensuring all obligations are met., • Ensure all electrical works and inspections are completed within agreed SLAs, KPIs, and budget parameters., • Manage and monitor contractor performance, carrying out audits, site inspections, and quality assurance checks., • Review and approve electrical certification, reports, and remedial actions, ensuring accuracy and compliance., • Maintain up-to-date compliance records and ensure accurate reporting for regulatory and internal governance purposes.Health, Safety & Risk Management, • Ensure all electrical safety activities meet statutory health and safety requirements., • Lead investigations into electrical safety incidents, identifying root causes and implementing corrective actions., • Provide expert technical advice on electrical safety, compliance risks, and mitigation strategies., • Maintain a robust risk register for electrical compliance and escalate risks where necessary.Operational Delivery & Performance, • Develop and implement annual delivery plans for electrical compliance activities., • Monitor programmes to ensure timely completion and efficient use of resources., • Ensure excellent customer service standards are maintained for tenants, residents, and stakeholders., • Support service improvement initiatives, innovation, and best practice adoption across compliance services.Financial & Contract Oversight, • Manage allocated budgets for electrical compliance and related contracts., • Support procurement activities for electrical safety services, including specifications, tenders, and evaluation., • Ensure cost-effective contract delivery and provide regular financial performance updates., • Identify opportunities for efficiencies without compromising safety or quality.Leadership & Stakeholder Engagement, • Provide professional leadership to internal teams, contractors, and partners., • Work collaboratively with Housing, Repairs, Asset Management, and Health & Safety teams., • Present compliance performance reports to senior management, boards, and regulatory bodies where required., • Promote a culture of safety, accountability, and continuous improvement.Qualifications & ExperienceEssential, • Electrical qualification - 18th Edition Electrical Standards, • Recognised electrical compliance qualification (e.g., City & Guilds 2391 Inspection & Testing)., • IOSH Managing Safely or equivalent H&S qualification., • Experience working within a local authority or public-sector environment., • Experience managing compliance for non-gas heated property assets., • Knowledge of asset management systems and compliance software.Key Behaviours & Competencies, • Strong leadership with the ability to influence and collaborate., • Customer-focused approach with a commitment to service excellence., • Analytical mindset with strong problem-solving skills., • Ability to manage complex workloads and make informed decisions quickly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4770416

Duty Manager - Solihull Step Up. Lead the Shift. (Duty Manager) Up to 12.99 per hour ( 13.50 per hour when Manager on Shift) + Tronc & Perks Ready to bridge the gap between the floor and management? At Prezzo, we're looking for a high-energy Duty Manager to take the next step. This is your chance to bring your personality to leadership, learn the business, and work with an incredible, like-minded team where having fun is part of the job. Why Join Prezzo Italian? • The Rewards: Earn a higher rate when leading shifts, plus Tronc., • Big Perks: Free meals on shift, your birthday off, and 50% off food for you and your crew., • Fast-Track Your Career: Structured training to get you ready for Assistant Manager and beyond., • The Extras: Wellbeing support, GP helpline, and exclusive hospitality rewards. The Role You are the heartbeat of the shift. As a keyholder, you'll open and close the restaurant, lead the team when the GM is away, and ensure every guest experiences our "Hospitality Magic." You'll master the "behind-the-scenes" stuff-like cashing up and compliance-while staying front-and-centre as a role model for the team. What You'll Bring: • Hospitality Pro: You've got solid experience as a server or supervisor and you're ready for more., • Natural Leader: You've got the confidence to lead a team through a buzzing, busy service., • Great Energy: You're reliable, positive, and passionate about making people smile., • Growth Mindset: You're eager to learn the operational side of a successful restaurant. Ready to lead with heart and level up your career? Apply now.

Programme Administrator Lead - ASAP Start Your new company .This organisation is a large, diverse, and forward-thinking education provider committed to delivering high-quality learning experiences across a wide range of academic disciplines. With a strong focus on student success, professional integrity, and continuous improvement, the institution values collaborative working and excellent service delivery. The environment is dynamic and fast-paced, offering opportunities to contribute to meaningful initiatives that support both staff and students throughout the full academic journey. Your new role The Programme Administration Team Leader is responsible for managing a team of school-aligned programme administrators to ensure the efficient delivery of administrative services across undergraduate, postgraduate, apprenticeship, and continuing professional development (CPD) programmes. The postholder will oversee daily operations, uphold institutional policies, and work closely with academic and professional services colleagues to support an excellent student experience. What you'll need to succeed Team Leadership & Coordination Lead, manage, and coordinate the work of programme administrators aligned to one or more academic Schools. Provide day-to-day supervision, coaching, and support to team members, fostering a positive and collaborative working environment. Manage the allocation of tasks and workloads across the team, ensuring responsibilities are distributed appropriately and deadlines are met. Operational Delivery Ensure core administrative activities-including enrolment, module registration, assessment administration, and progression processing-are delivered accurately, consistently, and on schedule. Maintain up-to-date knowledge of programme structures, institutional procedures, and administrative systems to support effective service delivery. Stakeholder Engagement Serve as the primary operational point of contact for academic staff, supporting programme delivery through strong working relationships. Provide high-quality support to students and staff, resolving queries promptly and professionally. Quality Assurance & Compliance Monitor service quality, ensuring all activities comply with institutional regulations, policies, and service standards. Escalate complex issues or risks to senior colleagues, including the Student & Programme Administration Manager, as appropriate. Continuous Improvement Contribute to the ongoing development and enhancement of administrative processes, identifying opportunities for improved efficiency, accuracy, and service quality. Support the training and development of team members to ensure consistent and high-quality delivery. Institutional Support Participate in wider organisational events and activities such as enrolment periods, open days, clearing, and graduation. What you'll get in return This job is starting as soon as possible and is a 3 month contract with potential to extend. You will be paid on a weekly basis at a minium rate of £19 per hour. This is a hybrid role offering 2 days a week from home and 3 days in office based in Birmingham City Centre. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4770128

Tax Audit Senior Manager required by Midlands Firm - can be based Birmingham or East Midlands areas. Your new company Our client is a large International Accountancy Firm working with large corporate businesses across a varied client base. The role is based in a niche team within a large business tax business. Your new role This Firm is looking for a Tax Audit Senior Manager to be based in the Midlands, to take responsibility for the tax specialist work on a portfolio of their largest and most complex audits along with a role on compliance and reporting clients. You will regularly speak with heads of tax from FTSE100 businesses. The scope of the role includes: tax accounting (IFRS, FRS102 and US GAAP); working as a specialist as part of the audit team; managing relationships with client tax and finance teams and a national role in setting the agenda on how the firm undertakes tax audits. The role allows you to put into practice your tax technical skills in a stimulating and challenging environment What you'll need to succeed The successful candidate will have gained tax audit experience within a big 4 environment or large corporate business, have an in-depth knowledge of IFRS and FRS102 and ideally have some US Gaap experience. What you'll get in return This is a fantastic opportunity to advance your career across a varied client-base. There is a clear career path structure through to director (with potential pathway to Partner). You will receive a competitive salary package and a performance related bonus. The firm operates a flexible working policy for all members of staff. Part-time hours will be considered, flexible working around school summer holidays or a combined home/office based contract. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 3700874

Corporate Tax Senior Manager - Advisory & Compliance Your new company You’ll be joining a leading national audit, tax and advisory firm with strong international connections and a genuinely local feel. With access to a global network of specialists, the firm supports a wide range of clients to make smart, future-focused decisions. People are at the heart of the culture - collaboration, inclusion and professional growth are not just encouraged, they’re embedded into everyday working life. Your new role As a Corporate Tax Senior Manager within the Midlands Tax team, you’ll play a key role in delivering high-quality UK and international tax advisory and compliance work. Working closely with tax partners and wider specialist teams, you’ll lead complex projects, oversee larger client portfolios, and help shape new opportunities through business development. This is a permanent role offered on a full or part-time basis, with clear progression opportunities. Your work will span areas such as group reorganisations, demergers, due diligence, international expansion, financing, and transfer pricing, alongside overseeing complex compliance engagements. You’ll also mentor and develop colleagues, acting as a trusted leader within the team. What you'll need to succeed • ACA / CTA qualification (or equivalent)., • Significant corporate tax experience across advisory and compliance projects., • Strong client-facing skills with a commercial, solutions-focused approach., • A proven ability to develop new work and build long-term relationships., • Confidence leading teams, coaching others and working collaboratively across disciplines.

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead). At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home. This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity. To be successful in this role you will: • Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention, • Be self-motivated, independent and target-driven, • Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy, • Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards, • Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning, • Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives, • Flexible and hybrid working to support work-life balance, • Generous annual leave entitlement with additional leave for long service, • Enhanced sick pay, • Enhanced Maternity Pay, • Employee Assistance Program and Lifestyle Savings, • Free flu jabs, • Cycle to work scheme, • Charity events throughout the year, • Employer enhanced auto-enrolment pension scheme with 8% employer contribution Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance. If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert. We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Churchill Howard are exclusively retained to recruit a Tax Manager for a well-known UK brand in Birmingham at their head office location. The role represents a fantastic opportunity to work in a company that values its staff and customers and operates across a range of specialisms which provide the chance to work with various stakeholders and contacts both internally and externally including, audit, external audit, HMRC and the leadership team. The role itself will report into the Head of Tax and is a new role that has been created as part of an exciting restructure as the organisation continues and strives to improve, develop and grow. The Tax Managers role will require: • UK Corporation Tax experience, • UK tax compliance, • VAT knowledge and experience, • Experience of liaising with the HMRC, • Ability to manage and engage others, • Get involved with various stakeholders and areas of the business and be part of the finance team, • Handle any project and queries They are keen on someone who has experience in a Top 20 practice and the qualifications to match i.e. ACA or equivalent with an additional CTA or equivalent recognised tax qualification. Applicants of all ages and backgrounds with the relevant skills and experience are encouraged to apply. Churchill Howard acts in its capacity as an employment agency for permanent recruitment.

A leading construction contractor is seeking an Environmental & Sustainability Manager to play a key role on a flagship UK infrastructure programme. This is a high-impact position with genuine influence over project delivery, environmental performance, and long-term sustainability strategy. Location: This is a hybrid role split approximately 50/50 between the Sizewell C project and regional projects. You will also report into a regional office in either Birmingham, Leicester or Derby, with regular travel expected. What you’ll be responsible for: • Shaping environmental and sustainability performance across major construction projects, embedding best practice from design through delivery., • Driving carbon, materials, and environmental management strategies that influence real-world project outcomes., • Partnering with site teams, engineers, and leadership to turn sustainability commitments into practical, deliverable actions., • Engaging with clients, regulators, and stakeholders to ensure compliance while enhancing project reputation and performance., • Using data, audits, and reporting to identify risks, drive improvement, and showcase environmental and sustainability impact. What we’re ideally looking for: • A construction-experienced environmental or sustainability professional who thrives in complex, fast-paced project environments., • Someone confident influencing site teams and senior stakeholders, translating technical requirements into actionable solutions., • A strong understanding of UK environmental legislation, carbon management, and sustainability frameworks (e.g., PAS 2080, ISO 14001, BREEAM)., • Experience embedding environmental and sustainability processes across live construction projects, not just at policy level., • A proactive, collaborative mindset with the drive to shape how major infrastructure projects are delivered more sustainably.

Commissioning Manager | Luxury Elderly Nursing, Dementia & Residential Care Home Salary £70,000 - £85,000 per annum Location Wolverhampton Are you passionate about delivering high-quality care and creating a positive impact from day one? We are seeking an experienced Commissioning Manager to lead the launch of a brand-new luxury care home near Wolverhampton, offering specialist nursing, dementia, and residential care. This is a unique opportunity to shape a new service, recruit and develop a dedicated team, and ensure the home delivers the highest standards of care. Key Responsibilities • Commission and operationally lead the new service, covering nursing, dementia, and residential care., • Recruit, mentor, and develop a high-performing staff team to deliver outstanding care., • Ensure CQC readiness from day one, embedding strong governance and compliance frameworks., • Drive occupancy and financial performance, ensuring long-term success and sustainability., • Proven experience as a Home Manager or in senior care management., • NVQ Level 5 in Leadership & Management (or working towards)., • Nurse-qualified (RGN/RMN) preferred, with strong clinical and operational oversight., • A proven track record in CQC compliance, team development, and driving occupancy. The role is based near Wolverhampton, easily accessible from surrounding areas including Birmingham, Walsall, Cannock, and Sutton Coldfield. Summary This is an exceptional opportunity for an experienced leader to commission and operationally lead a new luxury care home in Wolverhampton. With a competitive salary of £70,000 - £85,000 per annum, plus bonus and benefits, this role offers a chance to make a significant impact and shape the future of a new service. Recommendations Compass Associates Ltd is acting as a recruitment partner for this permanent vacancy. We offer £500 vouchers or charity donation of your choice, for each successful referral. How to Apply For further details or to apply, please contact Dolce Goldring at 02392417109 or send your CV to .

The Company Lioncroft has an exciting opportunity for an experienced Operations Manager to join a dynamic and growing team within a leading wholesaler in the Midlands. This role is ideal for inspirational leaders with a strong operational background within wholesale, retail, grocery, B2B, or B2C environments. If you're commercially minded, passionate about customer service, and thrive in a fast-paced, results-driven environment, this is the perfect opportunity for you. The role A high-performing operations leader with experience in fast-paced environments, able to manage multiple priorities while maintaining a strong customer focus. Brings proven problem-solving ability and confident team leadership, alongside a track record of improving and challenging existing processes. Ideally has a background in transport, logistics, or dispatch, with a solid understanding of delivery operations and last-mile execution. Main Duties • Manages the team to ensure all operating procedures are fully complied with and all KPIs are consistently met., • Customer Service; act as the primary point of contact for all delivery-related queries and resolve any delivery issues promptly, ensuring exceptional service delivery., • Responsible for the effective planning of the team to maximize productivity & reacts swiftly to challenges & spikes in workload., • Actively manages and develops the performance of the team – ensures the team are trained and supported as required as well dealing with performance issues in a timely fashion., • Takes proactive ownership of fleet maintenance & compliance across all vehicles. Desired Behaviours • Communicates effectively., • Challenges self and others to improve performance., • Takes the initiative to make decisions confidently and proactively., • Takes ownership of actions, driving them to completion, • Works at pace to consistently achieve or exceed targets., • Embraces change and adapt quickly., • Maintains high levels of energy and enthusiasm even in difficult times., • A natural leader with a strong ability to inspire and manage a team, driving performance, and customer satisfaction., • Ability to plan, prioritize, and react swiftly to changes in workload and unexpected challenges.