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The Client Relationship Manager role assists the GPFS International team in servicing our clients. Responsibilities consist primarily of assisting the team with their performance of all Administration activities across multiple entities (including internal GPFS entities). Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. This position will require regular interaction with team members and clients. Location: Southampton, UK Job Type: Full-time Essential Functions Overall • Improving processes and procedures with the goal of standardizing workflows., • Extensive communication with fund teams about the timing of workflow., • Coordinating with operations directors for new workflow software initiatives., • Ensuring service levels are to the highest standards and ensure deliverables are accurate and on time., • Managing personal time management and maintaining ability to recognize priorities in an ever-changing business., • Leading and participating in special projects as assigned., • Developing and fostering client relationships. Includes establishment of client’s confidence in ability to execute. Admin Focus • Responsible for all administration activities across a select number of client funds and entities including but not limited to investor requests, CRM & Investor Portals, Treasury, calls and distributions., • Supporting client communications and helping to manage client expectations around capital activity., • Participating and providing timing of client capital activity at team meeting., • Supporting client communications and helping manage client expectations., • Participating in client planning meetings., • Onboarding new funds and investors and ensuring proper documentation is received and is complete., • Maintaining client contact database, including ensuring the proper and timely entering and updating of investor information into the CRM portal., • Assessing and monitoring the risk profiles of investors, reviewing CDD documentation and performing sanctions screenings., • Attending all compulsory training as required by the regulations, e.g. AML/CFT periodic training., • Ensuring all operational activities are executed in line with the company’s regulatory responsibilities., • Complete any related client ad hoc projects. Company Secretary Focus • Assisting with the Company Secretarial function, as required., • Assisting with Company Secretarial functions including board packs, meetings, minutes and filings, both in Guernsey and in the UK., • Assisting with client on-boarding processes in relation to Company Secretarial and Administration requirements., • Contribute to client wide decision-making processes over key issues, • Assist in managing internal and external (eg NED) diaries. Competencies • Organized, • Detailed Oriented, • Results Driven, • Works Collaboratively Work Environment This job operates in a modern professional office environment, requiring both in office and remote work. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Required Education and Experience • CGI (Chartered Governance Institute) qualified or part qualified, or other related program, • 3 or more years of experience in funds administration, • Experience in Company Secretarial and Governance services, • Neat, organized, strong attention to detail, and able to work independently and interdependently, • Strong communication skills, with the ability to work with stakeholders at all levels (including C-Suite) and in various locations around the world, • Strong knowledge of fund industry Preferred Education and Experience • Bachelor’s degree in accounting, finance, law, or business administration is desirable, or alternatively, a master’s degree in above mentioned fields, • 3 or more years of experience in private equity, • Supervisory experience, • Experience working with Diligent, Board Intelligence, Board Logic, GEMS, or other related Co Sec software packages, • Experience working for a company within multiple countries / jurisdictions Additional Eligibility Qualifications • Excellent people skills, with an ability to partner with a dynamic team., • Personal qualities of integrity, credibility, and commitment to corporate mission., • Flexible and able to multitask; ability to work within an ambiguous, fast-moving environment. Other Duties This role will be part of a fast-growing small business that from time to time may require hands-on help within the various jurisdictions. GPFS Vision Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service. GPFS Value Statement Investing in people and culture. Core Values Camaraderie: Being supportive of one another and celebrating each other’s successes. Excellence: Consistently delivering exceptional work and going above and beyond. Empowerment: Fostering a deep sense of agency and ownership over one’s choices and actions. Innovation: The drive to think differently and solve problems creatively. Inclusion: Recognizing individual’s unique strengths and perspectives with mutual trust and respect. #LI-GP1

Your new company An award-winning Not for Profit organisation based in central Cardiff. Your new role This is a temporary role to start ASAP. The anticipated duration is until Christmas with a likely extension until the end of March 2027.Working as a Welsh Speaking Senior Administrator, you will: Provide dedicated business, administrative and financial management support to the team, prioritising workload as appropriate; Arrange individual, group and team meetings and events (online and in person), including diary management, booking venues or virtual platforms, and coordinating all associated requirements such as equipment and materials; Contribute to the monitoring and evaluation of the team's activity by supporting the creation of spreadsheets, databases, surveys, briefings, reports, web and social media content; Draft routine correspondence (including emails and letters), produce high-quality meeting minutes in the agreed format, and support the development of presentations, communications and training materials. File and maintain all relevant documentation in appropriate filing systems and electronic databases; Support website, social media and communication activity, ensuring information is accurate, up to date and effectively shared via the website and other channels; Manage and create purchase orders, delivery notes, payments and input and process invoices, keeping a record of project income and expenditure, including liaison with the host organisation's Finance Officer; Maintain financial records/systems (using Microsoft Excel) and deal with accounts and financial queries from members, associates and other stakeholders; Proactively horizon scan and monitor consultations, policy developments and legislative changes across UK Government, Welsh Government and key partner organisations, supporting the Policy and Partnership Manager to identify implications for community safety and coordinate timely and informed responses; Maintain an accurate and accessible contact database for team members in line with General Data Protection Regulations (GDPR); Support the coordination and delivery of online and in-person events, including seminars, meetings and conferences, using the CRM system to manage registrations, maintain accurate attendee records and support effective event administration. Organise car hire, travel and accommodation in connection with the business. Attend meetings as required, supporting the wider team and contributing to stakeholder engagement and the visibility of the project. To undertake any other duties as required, commensurate with the duties and role of this post. What you'll need to succeed You'll be a fluent Welsh Speaker with a proven track record of working in administrative or PA-related work. You'll be comfortable dealing with highly confidential information. You'll be somebody that is a strong team player, but equally, when required, you can work independently and efficiently. You'll be comfortable dealing with a wide variety of internal and external stakeholders on a daily basis. What you'll get in return This is a temporary role to start as soon as possible. The role is expected to last until the end of December, with a likely extension until the end of March 2027. This is a hybrid role with the expectation to be in the office 1 day per week, with the option to work more in the office if you wish. 36 hours per week, hourly rate of £19.42 per hour. Hours of work are 9am to 5pm (some flexibility if required, as long as the 36 hours per week are worked) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Telephone Business Development Manager £35,000 + Bonus | Hybrid Working | Specialist Property Finance Looking to Move from Broking into Business Development? If you've built your career within Bridging Finance, Complex Buy-to-Let, Specialist Lending or Property Finance and enjoy developing relationships, generating opportunities and winning business, this could be the ideal next step. We're working with an ambitious and growing specialist lender that has established a strong reputation across the UK property finance market. Due to continued growth, they are looking to appoint a Telephone Business Development Manager to develop and grow relationships with mortgage brokers and introducers nationwide. About the Role As a Telephone Business Development Manager, you'll be responsible for building and nurturing relationships with brokers, identifying lending opportunities and becoming a trusted point of contact for specialist property finance solutions. This is an excellent opportunity for a Sales Executive, Business Development Executive, Mortgage Broker, Bridging Advisor, Property Finance Advisor or Internal BDM looking to move into a dedicated business development role with clear progression and earning potential. Key Responsibilities Develop and manage relationships with new and existing broker partners. Generate and qualify new lending opportunities. Promote bridging finance and specialist property finance solutions. Increase broker engagement and account activity. Identify and maximise opportunities within existing accounts. Deliver a consultative, relationship-led sales approach. Work closely with underwriting and sales teams to maximise conversions. Maintain CRM records and achieve business development targets. Package £35,000 basic salary Performance-related bonus Hybrid working (a few office days per week) Ongoing training and professional development Clear career progression opportunities Supportive and collaborative culture Skills & Experience Experience within Bridging Finance, Complex Buy-to-Let, Property Finance or Specialist Lending. Strong relationship-building and telephone sales skills. Commercially minded with a passion for winning and developing business. Confident communicating with brokers, introducers and key stakeholders. * Target-driven, organised and motivated to succeed. Why Apply? This is an outstanding opportunity to join a growing specialist lender at an exciting stage of its journey. You'll utilise your existing property finance knowledge while developing a long-term career in business development, working with an organisation that invests in its people, rewards performance and offers genuine progression. If you're currently a Broker, Advisor, Sales Executive, BDE or Internal BDM looking to make the move into business development, we'd love to hear from you

Client Services Representative (Front of House / Business Centre) Salary: £26,000-£28,000 (DOE) Hours: Full-time, Mon-Fri, 08:30-17:00 Benefits: 25 days holiday, private healthcare, life assurance, pension, discretionary year-end bonus Location: Cardiff We are looking for a sharp, customer-first Client Services Representative to be the face of our business centre and keep day-to-day operations running smoothly. This is a brand-new site (24 offices / approx. 140 desks) with occupancy building over the coming months - ideal for someone who thrives in a hands-on, high-standards environment and is confident working independently. What you'll be responsible for Front of house & meeting rooms Own reception: greet visitors and occupiers professionally and build strong relationships fast. Keep reception and breakout areas immaculate and guest-ready at all times. Ensure reception cover is maintained 08:30-17:00. Manage meeting rooms end-to-end: bookings, set-ups, presentation, catering and AV readiness (liaising with AV support to fix faults quickly). Customer service & centre operations Deliver an outstanding occupier experience - anticipate needs, solve problems, follow up. Monitor the running and presentation of the centre; log, report and escalate issues promptly. Liaise with contractors and suppliers (cleaning, handyman, maintenance) to maintain service standards. Support move-ins and provide welcome packs, including Health & Safety information. Liaise with the internet/telephony provider where occupiers raise queries. Admin, billing & reporting Capture additional services (e.g., catering/ad hoc requests) and provide billing info within agreed timescales. Maintain accurate CRM records and activity logs. Support weekly/monthly reporting on sales and occupancy. Sales & marketing support Handle enquiries, coordinate viewings and support licence renewals (with senior oversight). Maintain relationships with brokers/agents and support local marketing and social media. Spot opportunities to increase revenue through centre products and services. What we're looking for Confident, polished and genuinely service-driven. Organised, detail-focused and able to juggle multiple priorities. Reliable, punctual and comfortable working independently. Background in reception, hospitality, serviced offices, facilities coordination or customer-facing admin is an advantage. Additional info You'll be based primarily on the first floor. A separate ground-floor reception team supports the wider building. Parking allocation is to be confirmed (likely available)

Unleash your potential: Become a self-employed sales professional and transform your ambitions into success with uncapped commission. As a Membership Advisor for the Federation of Small Businesses, you are empowered to build a strong and sustainable business model, servicing the SME community, backed by a trusted, national business support organisation. This is your opportunity to build a successful business developing long lasting relationships within your business community. You can build your business network and be recognised across your territory as a trusted business advisor. Be your own boss, run your business your way and take charge of your destiny with unrivalled support every step of the way. What You’ll Do A Membership Advisor is a field-based opportunity to join a dynamic organisation selling a suite of business support services into the small business sector. You will be responsible for managing your territory to deliver new members. This opportunity requires a self-motivated and ambitious individual with a proven track record in sales. Drive new member acquisition: Achieve quarterly sales targets within your assigned territory. Develop and execute territory plans: Identify and target potential members through strategic territory planning and relationship building with key decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team, to ensure excellent customer service and efficient lead follow-up. You Bring Proven sales record: Demonstrated ability to achieve and exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships. Driving license: Full UK driving license. * Sales-focused mindset: Self-motivated, results-oriented, and resilient with a positive attitude. Interested? Apply now to build an amazing business and be part of a progressive organisation that has supported SMEs across the UK for over 50 years. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle

The OpportunityDo you have extensive experience scoping, architecting, and delivering Business Applications on the Microsoft Power Platform?Are you a consultant at heart,someone who thrives on solving real business problems, shaping digital roadmaps, and guiding customers through change?Do you enjoy owning the end to end customer journey, from early engagement and vision setting through to delivery, go live, and continuous improvement?If so, an opportunity has become available within the highly successful iCoTech Consulting Team.This is a pivotal role within the practice. As a Power Platform Functional Consultant, you will lead customer engagements, own the technical and functional direction of solutions, and act as a trusted advisor to senior stakeholders across our client base. You will report directly to the Practice Manager and play a key role in shaping both customer outcomes and the maturity of our consulting capability.Role OverviewYou will take full ownership of customer engagements, working closely with stakeholders to understand strategic objectives, pain points, and constraints. You will define solution roadmaps, shape delivery backlogs, and lead the design and build of enterprise grade Power Platform solutions.This role goes beyond configuration, you will be responsible for architectural decisions, onboarding readiness, environment and licensing strategy, delivery governance, and long term platform evolution.Key ResponsibilitiesConsulting Leadership & Customer OwnershipAct as the primary consultant and technical authority for assigned customer engagements.Build and maintain trusted, long term relationships with customers at all levels, including senior and executive stakeholders.Own the overall customer experience , ensuring engagements are well governed, outcomes focused, and aligned to customer objectives .Provide strategic advice on how the Power Platform can support wider organisational transformation.Roadmap & Solution StrategyOwn and evolve the product and solution roadmap for each customer, ensuring alignment between business vision, technical capability, and delivery reality.Work with customers to define, prioritise, and maintain backlogs of change , enhancements, and optimisation items.Translate business objectives into clear, deliverable solution requirements and phased delivery plans.Identify opportunities for platform expansion, optimisation, and reuse.Architecture, Onboarding & Technical AuthorityArchitect complex, scalable Power Platform solutions , leveraging Model Driven Power Apps , Power Automate, Power BI and Dataverse.Take ownership of onboarding readiness , En vironment strategy and configuration, Security model and access design, Licensing strategy, Account setup and resolution of access issuesBuild Proofs of Concept ( PoCs ) for new or complex customer requirements.Ensure solutions align to iCoTech design standards, governance, and best practice .Delivery & Engagement ManagementLead customer engagements through the full delivery lifecycle , from initiation and analysis through to build, test, go live, and handover.Run and facilitate analysis workshops , solution design sessions, and playback meetings.Coordinate delivery activities, acting as the bridge between customers, consultants, and internal stakeholders.Support and oversee testing, implementation planning, and release management.Lead rollout activities, including user training, adoption support, and transition to BAU .Planning & Co-OrdinationTo be successful in this role, you will bring strong delivery capability , including:Maintaining and updating delivery plans.Managing customer communications, with status reports and updates.Keeping delivery information up to date within internal PMO and governance systems .Skills, Experience & BackgroundEssential:Proven, hands on experience delivering enterprise grade Power Platform solutions : Power Apps (Model Driven & Canvas), Power Automate, Power BI, DataverseStrong consulting experience, delivering outcomes for clients across multiple engagements.Confident working with customers through ambiguity, translating complex needs into practical solutions.Desirable:Project / Programme / Portfolio Management experience (e.g. PRINCE2, MSP).Experience delivering Project, Risk & Strategy Management solutions.Microsoft certifications across Business Applications or Modern WorkDynamics 365 CRM Experience.Salary & BenefitsA great salary between £55,000 - £75,000 depending on experience.Performance Bonus Scheme.EMI Share Scheme.25 Days + 8 Days Bank Holidays.Remote work with the expectation to visit the office 1 day a month.Committed Training PlanCycle to Work SchemeTPBN1_UKTJ

Role: Accounts Manager Salary: £37500 - £40000 per annum depends on experience Location: Cardiff Role Description The Account Manager role is a full-time, on-site position based in Cardiff. In this role, the Account Manager will manage day-to-day relationships with key clients, acting as the primary point of contact for service delivery and performance queries. Responsibilities include overseeing contract execution, coordinating with operational teams, monitoring service quality against agreed KPIs, and preparing regular reports on performance and customer satisfaction. The Account Manager will handle issue resolution, identify opportunities to enhance service and value, and support renewal and growth of accounts. This position also involves collaborating with internal stakeholders, participating in client meetings, and ensuring that all activities align with company standards and regulatory requirements. Qualifications Demonstrated experience in account management, client service, or customer success, ideally within a facilities, services, or B2B environment. Strong communication and interpersonal skills, with the ability to build trusting relationships and manage expectations with multiple stakeholders. Proficiency in organizing workloads, prioritizing tasks, and managing time effectively in a fast-paced, service-led environment. Solid analytical and problem-solving abilities, including experience with reporting, KPI tracking, and data-driven decision-making. Comfort with using standard business software (e.g., MS Office, CRM tools) and producing clear written documentation and presentations. Ability to work collaboratively with operations teams on-site, demonstrating leadership, accountability, and a focus on service quality. Previous experience in the UK or Irish service sectors and knowledge of relevant compliance or health and safety standards is beneficial. Relevant professional qualification or equivalent practical experience in business, management, or a related field is desirable

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. In this vital role, you will be the voice of our recruitment platform, providing exceptional support to Italian-speaking clients seeking employment opportunities in Greece. Your fluency in Italian will be essential as you assist candidates with inquiries about job postings, application processes, and tips for successfully securing employment. You will play a crucial role in enhancing the user experience on our platform and helping individuals navigate their career prospects in a new country. • Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job opportunities, • Assist candidates with job application processes, including resume submission and interview preparation, • Resolve customer issues and complaints promptly while ensuring a positive user experience, • Document customer interactions accurately in our CRM system, • Collaborate with internal teams to improve platform functionalities and service delivery, • Gather feedback from users to inform enhancements to our recruitment services, • Stay updated on job market trends in Greece and provide relevant information to customers, • Fluency in Italian and English, with strong communication skills, • Excellent customer service skills with a passion for helping others navigate their career paths, • Previous experience in customer service or recruitment is a plus, • Able to manage multiple inquiries and provide effective solutions, • Detail-oriented with strong organizational abilities, • Genuine interest in recruitment processes and assisting individuals in securing employment, • Familiarity with customer support software and CRM systems is advantageous, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

This hugely successful property software group are rolling out Yardi voyager Yardi RentCafe Yardi Seniors Yardi Maintenance IQ Yardi CRM They have a systems team in the US of 80 people and have already hired 11 people in the UK. This role is as a business analyst working on the Yardi Voyager roll out the solution, thuis will include: Requirements Business analysis specification Support Training Go live Strong experience with Yardi around AR, AP, Management accounts, Residential, Lettings, or student modules would be a real advantage. Please apply and I'll have a good read of your CV and we can chat. Thanks Jake

Next Job Abroad is thrilled to offer an exciting opportunity for a Danish Speaking Bank Customer Service Representative in the beautiful island of Malta! This role is designed for individuals with a strong sales background and a commitment to delivering exceptional customer service. In this position, you will assist customers with their banking needs while promoting a variety of financial products. This is a fantastic chance to enhance your career in a vibrant location with a rich culture and stunning scenery! • Respond to customer inquiries about banking products and services in both Danish and English., • Utilize your sales skills to identify customer needs and recommend tailored financial solutions., • Assist clients with account openings, transactions, and general inquiries related to banking services., • Collaborate with the sales team to achieve and exceed company sales goals., • Handle customer complaints and provide timely resolutions to ensure high satisfaction levels., • Accurately document all interactions and transactions in our systems., • Stay updated on banking regulations and company products to provide precise information., • Fluency in Danish and proficiency in English; knowledge of additional languages is a bonus., • A minimum of 1 year experience in customer service or sales, preferably in a banking or sales environment., • Proven ability to achieve sales targets and enhance customer experiences., • Excellent communication skills, both written and verbal., • Adept at managing multiple tasks in a fast-paced environment., • Familiarity with banking software and CRM systems is advantageous., • Willingness to relocate to Malta and embrace a dynamic new environment., • Career growth opportunities in a renowned global bank., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €25.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Description SUMMARY: The Zone Business Consultant is responsible for assuring dealership performance in the Auto buying program(s) as administered by Affinity Development Group. As the pre-eminent industry leader in providing high quality member generated referrals, we are seeking automotive professionals for areas throughout the United States. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Establish and emphasize member and company specific requirements of participating automotive dealers with respect to pre determined vehicle pricing, program execution and member interaction, • Institute and continuously reinforce relationship between the company and the participating dealer network, • Promote the company's expansion of business avenues to increase referrals to the participating dealer network, • Provide expertise and familiarity to the industry knowledge, direction and trends., • Absolute attainment to mutually agreed upon objectives and forecasts, • Other duties as assigned Requirements QUALIFICATIONS AND REQUIREMENTS • BA/BS or 7 years automotive sales/marketing experience, • Automotive experience in F&I or Fixed Operations required, • Demonstrated negotiation and resolution skills, • Exceptional communication (verbal, written, presentation), • Ability to adjust to a dynamic business environment with multiple simultaneous projects emphasis, • Willing to work irregular hours, • Ability to travel up to 50% on a monthly basis, • Experience with a CRM tool, • Flexible and adaptable to change as needed, • Proficiency in Word, Excel and Outlook, • Ability to work as a part of a team and individually, • Must be self-motivated and focused, • Able to accept performance critique and make adjustments in a positive manner, • Current valid Driver’s license with no major violations, • Must have reliable vehicle to be used for business travel purposes (mileage will be compensated at current IRS rate)

We are recruiting on behalf of a Services group as they look to onboard Business Development Managers to operate anywherein the UK. This role is predominantly new business requiring door to door direct sales and upselling to existing customers, there will be elements of account management following contracts that you sign. After the initial bespoke training program; you will be required to hit quarterly targets based around the annualised revenue from contracts signed. Responsibilities • Door to door canvassing; business to business always presenting the business in a professional capacity, selling unique features and benefits of our services, • Upsell various solutions to existing customers, • Completion of client site risk assessments and site audits, • Handle all inbound enquiries assigned to you, • Pre-qualify opportunities to ensure they meet 'business fit’ and pass credit check, • Monitor and report on market and competitor activities, • Collation of accurate prospect information ensuring CRM is updated on a daily basis with the sales support team, • Participation in regional networking events, showcasing our Services to potential prospects, • Completion of weekly KPI Sheet, • Attendance and participation in fortnightly/monthly sales meetings, • Booking appointments with target organisations key management personnel in order to present the companies proposition highlights features, advantages and benefits., • Cross sell additional services including; shredding, hazardous, nationals, • Diary Management and priority planning, • Respond to helpdesk queries within 24 hours, • Assist Administration and Service Team with implementation of new services, • Any other duties as reasonably requested by your Line Manager The Ideal Candidate You are tenacious, passionate and positive. You enjoy a challenge and want to be able to earn good commission. You enjoy working as part of a team and are competitive in nature. You want a career with development opportunities and are willing to work hard and prove yourself. About You • Previous successful experience in selling service contracts, • Experience telemarketing/appointment booking, • Confident door-to-door canvassing, • Full UK driving license, • Previous experience selling within waste industry is an advantage, • Successful in Business to Business (B2B) selling, • Confident using MS Outlook, Word and Excel

• Manage incoming emails and respond to customer enquiries. • Answer and make customer phone calls. • Book surveys, installations, and service appointments. • Prepare quotations using company templates. • Raise invoices and assist with accounts administration. • Follow up on outstanding quotations and payments. • Update and maintain the CRM (HubSpot). • Manage diaries and engineer schedules. • Liaise with customers, suppliers, and manufacturers. • Organise documents, spreadsheets, and business records. • Provide administrative support to the Managing Director. • Use AI tools, including ChatGPT, to improve productivity and streamline workflows. • Identify and implement opportunities to improve systems and processes.

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

You may have had exposure to one or several of the following: luxury / art / fine art / luxury / luxury hospitality / high end residential / interior design / design / sales / luxury sales / art broker / business development / new business / networks / graduate /business development manager / CRM /

Location:UK-wide Salary:Competitive base + uncapped commission Type:Full-time | Field-based To apply for this role, please join via. now - www.viamatch.ai Are you a driven B2B sales professional who thrives on winning new business and closing deals face-to-face? Join a fast-growing, award-winning recycling and waste management company with big ambitions and strong values. Backed by a major industry group, we’re looking for a tenacious Business Development Manager to generate new leads, upsell services, and help drive sustainable solutions across the region. The Role: • Door-to-door B2B sales across your territory, • Booking and attending meetings with key decision-makers, • Closing contracts and following through with excellent service, • Upselling additional services like shredding and hazardous waste, • Attending networking events and managing your pipeline with CRM support You’ll Need: • Proven experience in B2B or contract sales, • Confident in cold calling, door-to-door selling and building rapport, • Full UK driving licence, • A self-motivated, team-oriented mindset, • Waste industry experience is a plus, but not essential What’s On Offer: • Uncapped commission and real earning potential, • Ongoing training and career development, • A chance to work with a forward-thinking, sustainability-focused business Sound like your next challenge? Apply now and be part of something bigger.

About Quint Quint is the industry-leading provider of official ticket and hospitality packages to many of the world's most prominent sports and entertainment events. Based in Charlotte, North Carolina, with offices in six countries, Quint’s global footprint and proprietary technology platform continue to be the foundation of their exponential growth. Quint's innovative programs enable partnership properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands. Quint has a portfolio of 15+ official property partnerships servicing over 90 events including Formula 1, NBA, Kentucky Derby, MotoGP, Breeders Cup, Belmont Stakes and the NHL. The Role As a member of our Event Sales team, you will be responsible for qualifying interested clients by phone and email using our top-tier sales systems. With our scalable qualifying process, you will identify leads interested in exploring our experience packages in more detail and who are ready to proceed to the next stage of the buying journey. You will work closely with our Event Sales Specialist team, setting up and scheduling initial meetings and hot transfers between them and the interested party. Responsibilities • Carry out market development activities such as inbound lead follow-up, calls, and emails to organise quality Support the sales team in building the pipeline and increasing revenue using Outreach, the Predictable Revenue model, and Quint's internal sales methodologies., • Master and apply Customer-Focused Selling techniques, including thorough preparation for Opening, Investigating, Presenting, Confirming, and Positioning., • Respect and treat all members of the internal team, partners, customers, and others ethically while representing Quint., • No travel is standard, but an ESA may be requested to attend a couple of events per year if interested. Requirements Skills/Abilities • Strong computer skills are a must., • Experience with CRM and sales engagement software like Salesforce and Outreach a plus., • Excellent written and verbal communication skills with the ability to effectively and comfortably interact with professionals of all titles, including executive leadership, both internally and externally., • Flexibility to manage competing priorities, shift focus as determined by the changing needs of the business, and continually adapt in a rapidly growing sales organisation., • Excellent organisational, analytical, problem-solving, and decision-making skills., • Eagerness to take ownership over tasks, assignments, and projects., • Strong qualifying and selling skills and the ability to influence prospects, customers, referral sources and partners., • Strong communication skills, both written and verbal, to engage with internal and external prospects and stakeholders., • Initiative, a sense of competitive drive, and the ability to stay focused on results throughout changing conditions., • A collaborative mentality, strong relationship-building skills, and comfort working closely and accurately within established guidelines., • The ability and desire to rapidly learn large amounts of new information around entirely new topics, specifically rapid mastery of the basics needed to perform this job, and the ability to recall this quickly and accurately., • Innovative and creative thinking in generating new ideas and better methods as the company grows., • A work style that is firm and goal-oriented, yet also motivates and engages others enthusiastically to encourage collaboration., • Meticulous and thorough follow-up skills to assure consistency in all aspects., • Full commitment to high standards of achievement and the success of the business with a focus on achieving results that are aligned with the greater strategic goals of Quint.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

An established customer centric business is seeking a dedicated and detail-oriented Campaign & Email Marketing Specialist to join their small marketing team and execute email marketing campaigns aligned with business goals. The successful candidate will be responsible for managing the CRM platform to segment audiences and personalise outreach as well as creating, implementing, and managing email campaigns that engage customers and ultimately drive business growth. Duties will also include: Analysing campaign performance and generating reports to inform future strategies Collaborating with cross-functional teams to ensure cohesive messaging and branding Conducting A/B testing and optimising campaigns to maximize engagement and conversions Staying updated on industry trends and best practices in email marketing, for example AI & automation This role would suit an ambitious & driven candidate with proven experience in an Email Marketing Specialist, CRM Marketing Executive, Direct Marketing Co-ordinator, or similar role planning, executing and reviewing multiple concurrent B2B email marketing campaigns. It is essential to have proven CRM expertise, ideally HubSpot or Salesforce, with excellent written communication skills (copywriting short form) and a keen eye for detail. This is a perfect role for someone with a passion for driving successful marketing campaigns through effective email strategies, that is also data driven and highly analytical (data and metrics). This Campaign & Email Marketing Specialist position is paying up to £40,000 plus benefits including supporting ongoing training. You will be part of a collaborative and forward-thinking team that values innovation and creativity.

• Sales Business Development Manager - Cyber Security Home based with occasional travel The Role: Profectus are hiring for an experienced Business Development Manager for our market leading Cyber Security client. Our client specialises in offering Cyber Security Solutions, including but not limited to Pen Testing, Incident Response, Investigative Services and accreditations. If you have a passion for Cyber Security and a minimum of 2 years in Cyber Security sales then this could be the role for you. Responsibilities: • Identify and qualify leads through outbound prospecting, leveraging phone calls, emails, social media and more., • Develop innovative business development plans to bring growth in a variety of sectors., • Collaborate with sales and marketing teams to maximize business opportunities., • Connect with well researched decision makers in target accounts., • Lead the full life cycle of delivering presentations, pitches and proposals to target clients. Essentials: • A minimum of 2 years exceeding targets in a Business Development role specifically within Cyber Security., • Knowledge of Cyber Services, such as incident response, Pen Testing or Digital Forensics., • A competitive and Goals driven mindset., • Well versed in the use of CRM software and additional sales software tools., • Minimum of 5 years continual residency in the UK. If you're passionate about Cyber Security, skilled in Business Development and looking for the next step in your career, then apply below with you up to date CV!

Sales and Business Development Manager, Engineering, £60,000 - £70,000 Basic, £100K OTE + company car + pension. This is a senior business development role with a specialised fabricator of machinery that has a long history of addressing unique client challenges. Each client represents a blank slate, where you will identify their needs, propose practical solutions, and collaborate with the technical team to bring the machine from concept to design and fabrication. Order values range from £40,000 to £1.5 million, and clients are located globally. The entire process, from concept to finished machine, is carried out in-house in the UK to ensure the highest quality of the final product. Example projects for 2025 include industrial furnaces, turbines, compactors, and pulping machines. We're looking for a Sales and Business Development Manager with the technical knowledge to understand complex customer problems and have the commercial and engineering knowledge to suggest practical solutions. This is a remote role, working from home and meeting clients as needed. However, to apply, you need to live in the North-West of England. About the Role of Sales and Business Development Manager This is a fantastic opportunity for you to take ownership of the sales process from day one. Until now, all generated leads have been handled by third-party sales agencies, but the firm is now looking to bring this function in-house. You will have the freedom to implement sales processes and systems that have proven effective for you in the past, including CRM, inbound marketing tools, and outreach strategies. You will be responsible for identifying and securing new business opportunities on a global scale. Your success in this role will be rewarded with the opportunity to grow your own team and become a member of the senior leadership team. What we're looking for • We need someone with a background in mechanical engineering who has experience selling bespoke engineering solutions., • The ideal candidate will have the technical know-how to meet with clients, understand their challenges, and then work with the internal technical team to develop and quote a solution., • This is a role that requires resilience and self-motivation. You'll be managing your own sales pipeline using a CRM system that you will implement, so you'll need to be organised and proactive. In Return, You Will Receive • A competitive salary of £60,000 to £70,000, depending on experience., • A commission/bonus scheme to be agreed between you and the company with a realistic OTE of £100,000, • 25 days of annual leave, plus Bank Holidays., • A company car and a pension plan. Interviews for this position will be held in early September, with a view to a start date in October. To Apply Email your CV to This vacancy is being advertised by Aaron Wallis Recruitment and Training Limited operating as an Employment Agency, registered in England No. 6356563. View our Privacy Policy and Candidate Privacy Notice

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

I am currently recruiting for a Marketing Executive on behalf of a US law firm. This is a 9-month maternity cover position based in London. Key Responsibilities: • Execute all London office events, including in-house, external, and virtual., • Assist with drafting pitches for new business opportunities and producing marketing materials., • Support business development initiatives with email alerts, articles, and internal communications., • Coordinate and execute marketing campaigns via press releases, the firm's website, and social media., • Draft and coordinate legal directory and award submissions., • Maintain the firm's CRM system and support lawyers' business development efforts., • Advise on social media best practices and profile optimisation. Requirements: • Relevant experience in a law firm or professional services environment., • Proficiency in CRM systems and Microsoft Office., • Strong communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced environment., • Proactive and team-oriented attitude. This is an excellent opportunity for a marketing professional looking to make a significant impact. If you meet the criteria and are seeking a new challenge, please apply now. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://refer-a-friend

About the Role Fivetran offers data pipelines to power the modern data stack for thousands of companies and we are scaling our co-selling across our Strategic Partnerships with Snowflake and Databricks. We are looking for a Technology Partner Sales Manager to own Fivetran co-selling alongside Snowflake and Databricks. This role helps to accelerate our growing sales engagements across these partners resulting in an improved customer experience and mutual revenue growth. This is a full-time, remote position based out of London. Technologies You’ll Use Salesforce, Crossbeam, Suger, Google Docs are your primary tools and technologies you’ll be using in the role. What You’ll Do Own partner sales development with Snowflake + Databricks across EMEA, reporting directly to GM EMEA Actively engage with sales leadership at Snowflake & Databricks to set up QBRs, Happy Hours, Team Trainings, Regional Events Manage the relationships across Snowflake & Databricks to ensure 3rd line, 2nd line, and 1st line managers are meeting regularly with Fivetran leadership to keep momentum and close alignment on deals and GTM strategies Collaborate with Fivetran Sales to successfully execute on a "top down, bottoms up" motion with CDW partners Consistently review open pipeline of Snowflake & Databricks (via Crossbeam) to identify where Fivetran AEs are not engaged Train Snowflake & Databricks teams on "Why Fivetran". This will also be supported by Sales Build relationships with senior partner sales leaders, facilitate engagements and own the regional technology partner messaging and co-selling execution Work with global Technology Partner Managers to understand co-sell processes specific to each partner. Identify ways to improve support and scale across each partner such as, sales facing resources, system automation and analytical insights useful in successful partner engagements Proactively identify top accounts and customers for Fivetran sales teams to partner with at Snowflake and Databricks. Define, maintain and improve co-sell operational components including sales facing resources, system automation along with analytical insights useful in successful partner engagements Connect the dots between Fivetran sales and our partner sales teams to ensure the Fivetran sales team is solution selling with our partners and delivering a delightful customer experience Focus on growing revenue growth and pipeline creation across both Fivetran and our Technology partners in the region Skills We’re Looking For 7-10 years of experience in sales, partnerships, alliances, or business development, with a strong focus on enterprise-level engagements Exceptional strategic thinking and planning abilities, with a history of driving business results. Strong communication skills, both verbal and written, with an ability to engage various stakeholders. Proficient in using CRM tools to manage partner interactions. Proven leadership skills with the ability to influence cross-functional teams and stakeholders. Extremely organized, able to juggle lots of things at once while not letting anything drop and thinking about how to scale and service a growing group of Fivetran sales executives. #LI-HYBRID #LI-#LI-SG1

Our investment management client works in partnership with financial advisers and wealth managers delivering investment solutions and tax-efficient products for their clients. As a growing business, the sales team is pivotal to winning and retaining business therefore the team is known for providing excellent service providing product expertise and acting as brand ambassadors. As a key member, you will be promoting MPS propositions to intermediary clients based across the UK increasing brand awareness to develop both new clients and asset under management. As an Business Development Associate you will be able to demonstrate that you're highly motivated, articulate and enjoy developing strong B2B relationships. Primary Job Functions • Engaging financial advisers to build, maintain and develop relationships, • Outbound telephone calls to maintain relationships or schedule meetings, • Building and developing new relationships with prospective advisory / investment firms, • Becoming a key point of contact for all financial advisers across the region, • Providing an exceptional level of client service, • Implementing new sales and marketing campaigns for the region, • Helping educate financial advisers to enable them to solve their clients’ needs, • Enhance and develop existing relationships to increase business levels, • Proactively follow-up client meetings, • Provide all required support to financial advisers, • Maintain up-to-date records on the CRM system, • Constantly seeking new opportunities to develop the business, • Work collaboratively with fellow BDMs., • Share best practice and contribute feedback to help with continuous improvement, • Attend and support adviser and industry conferences and other events, as required, • Ensure a good flow of information between colleagues and teams, • Constantly improve product and industry knowledge Specific Requirements • Exceptional sales skills, • Strong and flexible work ethic, • High quality interpersonal skills, • Strong relevant IT knowledge (particularly Microsoft Office, Teams and Zoom), • High quality well-written communications, • Attention to detail, • Highly organised and able to work alone efficiently and effectively

The Client Sales Manager, Distribution will be responsible for sales and business development activities for the Distribution line of business with European clients. This includes growing orders and revenue by establishing and capturing new long-term Client partnerships as well as strategic account management within our existing Client portfolio for AMS Distribution. This position is remote, and to be based in the UK requiring up to 50% travel. Job Description / Duties and Responsibilities · Development and aggressive pursuit of a robust client acquisition pipeline for the Distribution line of business to establish high quality, long-term partnerships · Lead engagement with prospective Clients to generate interest and deliver value propositions, including ownership of the Incubator to Client conversion strategy · Play a key role in the strategic account management of our existing Client portfolio. · Identify new business opportunities, emerging client needs, and market trends. · Report on progress and capture plans including active participation in weekly and monthly business reviews. · Work in partnership with members of the Distribution team and other AMS business segments to collaborate on opportunities · Travel in support of business opportunities relating to Clients, prospective Clients, customers, and industry trade events, bringing knowledge, opportunities, and business intelligence back to internal business stakeholders Requirements Minimum Job Requirements · Possess a "hunter" mindset – be hands-on with a tenacious focus on identifying, cultivating and closing new business opportunities · Ability to manage multiple tasks and prioritize effectively, with strong organizational and time-management skills utilizing a CRM · Self-motivated and results-driven, with excellent problem-solving and negotiation skills · Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders · Ability to balance curiosity, strategic thinking and creativity, and to leverage these strengths to comprehend our business and market & competencies, understand our customers' requirements, and deliver viable growth opportunities · Applicants must have the legal right to work in the UK. Right to work checks will be completed before employment starts. Education and Experience Requirements · A minimum of 5+ years of experience with proven and demonstrable results in business development and sales required, preferably in the defense market · Bachelor’s degree from an accredited university · Experience operating within an integrated sales team in a complex trading environment · Proven ability to utilize a CRM tool effectively to drive productivity and improve customer experience · Extensive experience working with military requirements, acquisition, and operational agencies · Must have excellent working knowledge of Microsoft Office suite of tools · Able to regularly visit key divisions customers · Willing and able to work extended hours when necessary Preferred: · Technical sales/business development · Military and / or Defense background · Background/experience with defense OEMs and related platforms

• DFM/MPS solutions sales, • Client contact, • Relationship Management Are you a driven sales professional with experience working with IFAs and Wealth Managers? Do you thrive in a fast-paced, office-based environment where your success is directly rewarded? We’re partnering with a highly reputable asset management firm seeking a Business Development Associate to join their expanding team. This is an exciting opportunity to play a key role in driving growth, developing client relationships, and making a real impact. What You'll Be Doing: • Become an expert in the company’s investment products and how they benefit financial advisers., • Proactively source and engage new clients through targeted outreach, calls, and meetings., • Manage and enhance the sales pipeline, ensuring the CRM is always up to date., • Work towards and exceed ambitious sales targets., • Collaborate closely with sales and marketing teams to optimize business development strategies., • Represent the company at roadshows and industry events, building your profile within the sector., • Deliver exceptional service, ensuring long-term client relationships and continued success. What We're Looking For:, • Proven experience working with IFAs, Wealth Managers, or Financial Advisers – either directly or in a sales capacity., • 2+ years in a sales or business development role, ideally within financial services., • Those currently in a Wealth Management setting will also be considered., • A results-driven mindset with a strong track record of meeting and exceeding targets., • Excellent relationship-building skills and the confidence to engage with senior decision-makers., • Strong time management, communication, and interpersonal skills. This is a fantastic opportunity to take your career to the next level in a high-energy, office-based sales environment. If you’re ambitious, proactive, and eager to succeed, we want to hear from you! Apply today and be part of a business that values talent, ambition, and results

.NET Software Engineer - Remote / USA (Tech stack: C# Developer, .NET, Microsoft Dynamics GP, Microsoft Dynamics CRM, Power Platform, Power Automate, Power Apps, SQL Server, ASP.NET, REST APIs, Azure Functions, WPF, Web Services, Full Stack Developer, .NET Engineer) Our client is a leading healthcare organization recognized for delivering high-quality care and innovative health solutions across various medical specialties. They are embarking on a significant programme of work to modernize and extend the functionality of their Microsoft Dynamics ecosystems through robust .NET solutions, supporting improved patient outcomes and operational efficiency. We are seeking a C# Developer with experience building enterprise applications and integrating systems with Microsoft Dynamics GP and Dynamics CRM. This is a fantastic opportunity to take ownership of your projects, working the full software development lifecycle on high-impact, business-critical systems. C# Developer applicants should have a strong grasp of: C#, .NET, Microsoft Dynamics GP, Microsoft Dynamics CRM, and SQL Server. Additional exposure to ASP.NET, REST APIs, WPF, Azure Function Apps, and Power Platform (Power Automate / Power Apps) is desirable but not essential. Familiarity with Agile methodologies is also advantageous. You will receive world-class support and ongoing training in modern technologies such as: Azure, Power Platform, Microservices, and the latest .NET developments. This is a fantastic opportunity to work on enterprise-level systems that will significantly enhance your technical profile. Our client is committed to attracting and retaining top-tier C# talent by offering challenging work, a collaborative team culture, structured career development, and above-market compensation. Location: Remote / USA Salary: $100,000 - $130,000 + Bonus + Benefits Applicants must be based in the USA and have the right to work in the USA. This is a remote-first position. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUSANETREC NOIRUSAREC

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

A diligent Accounts Receivable Specialist is required to help maintain financial efficiency within a not-for-profit organisation. The individual will have a significant impact on the smooth running of the Accounting & Finance department. Client Details Our client is a medium-sized charitable organisation based in London. They are devoted to bettering lives and are well-respected within the not-for-profit industry. Description • Manage daily processing activities - ensuring that money shown as received on CRM systems agrees with actual monies received., • Resolving any invoice discrepancies., • Gift aid - along with the manager, put together and check gift aid claims. Answer internal gift aid queries.., • Control the 24 hour coding system - Working with the Customer Services team; release income batches as appropriate. Reconcile the batches outstanding to the income suspense account, • Maintain the income suspense account reconciliations, • Assisting the Accounting & Finance department with other tasks as required. Profile A successful Accounts Receivable Specialist should have: • A degree or equivalent qualification in Accounting or Finance., • Proficiency in accounting software and Excel., • Exceptional numerical skills and attention to detail., • Strong communication and negotiation abilities., • The ability to work independently and as part of a team. Job Offer • An estimated hourly salary range of £17- £21., • Mostly remote working If you believe that you have the skills and experience to excel as an Accounts Receivable Specialist, we would love to hear from you. Secure your chance to make a meaningful difference by applying today.

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work. • Deliver outstanding customer support in Danish through phone, email, and chat communications., • Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality., • Accurately document customer interactions and maintain up-to-date records in our CRM system., • Gather and analyze customer feedback to contribute to the improvement of our services., • Collaborate with team members to share insights and enhance customer service processes., • Stay updated on product offerings, services, and industry trends to ensure effective customer assistance., • Fluency in Danish (both written and spoken) is required; proficiency in English is a plus., • Previous experience in customer service or a related role is preferred but not mandatory., • Strong communication skills and a customer-centric approach., • Ability to manage multiple tasks and prioritize responsibilities in a remote environment., • Familiarity with CRM systems and digital communication tools., • Proactive problem-solving skills and a commitment to providing excellent customer experiences., • A self-motivated individual who can work independently while also being a collaborative team player., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Danish Speaking Customer Support Representative, working remotely from Greece. This role is perfect for those who are passionate about providing excellent customer service and want the flexibility of working from one of the most beautiful locations in Europe. • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat., • Address inquiries related to products, services, and policies promptly and professionally., • Resolve customer complaints and issues effectively to ensure a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system to support ongoing improvements., • Collaborate with various departments to enhance customer service delivery and implement client solutions., • Stay updated on product knowledge and industry trends to provide informed and relevant assistance., • Fluency in Danish (both written and spoken) is essential; knowledge of English is beneficial., • Previous experience in customer service or support roles is preferred., • Strong communication skills with a focus on delivering exceptional customer experiences., • Excellent problem-solving abilities and a proactive approach to resolving issues., • Familiarity with customer service software and CRM systems is a plus., • Able to work independently in a remote environment while contributing to a collaborative team atmosphere., • A genuine interest in helping customers and enhancing their experience., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Join Mercier Consultancy MD as a Dutch Speaking Customer Experience Specialist and embark on an exciting journey with paid relocation to Greece! This role is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and wish to immerse themselves in the vibrant lifestyle of Greece. You will be responsible for ensuring that our Dutch-speaking clients receive the highest level of support and assistance, contributing to their overall satisfaction and loyalty. • Act as the main point of contact for Dutch-speaking clients, addressing inquiries and providing tailored support., • Utilize various communication channels (phone, email, chat) to engage with customers and resolve issues effectively., • Document client interactions and maintain comprehensive records to ensure seamless follow-up., • Conduct regular check-ins with clients to assess their satisfaction and proactively resolve any potential concerns., • Work in collaboration with internal teams to enhance product offerings and service quality., • Stay updated on product knowledge and industry changes to offer informed insights to clients., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is also required., • Excellent communication and interpersonal skills., • Strong problem-solving abilities and a customer-oriented mindset., • Comfortable using CRM software and other technological tools., • A dedication to providing exceptional service and enhancing customer experiences., • Willingness to relocate to Greece and adapt to a new environment., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Job title: Business Development Manager Are you a sales-driven professional with expertise in docking systems? As a Docking Business Development Manager, you'll be responsible for managing enquiries, preparing competitive quotes, and securing orders while building relationships with key stakeholders, developers, and architects. Responsibilities: • Driving sales growth by identifying new opportunities and achieving KPIs, • Managing enquiries, preparing competitive quotations, and securing orders, • Building relationships with developers, architects, and industry stakeholders, • Conducting site surveys and ensuring accurate data transfer to operations, • Staying ahead of market trends, competitors, and product innovations Requirements: • Strong knowledge of docking systems and the ability to interpret architectural drawings, • Excellent numerical and analytical skills for cost and pricing assessments, • Proven experience in a sales-driven, customer-focused role, • Self-motivated, proactive, and able to work independently, • Proficiency in Microsoft Office, CRM systems, and project coordination ACS are recruiting for a Business Development Manager. If you feel that you have the skills and experience required in this advertisement to be a Business Development Manager submit your CV including an outline of your experience as a Business Development Manager. It is always a good idea to include a covering letter outlining your experience as a Business Development Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Business Development Manager role you desire.

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria. • Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries., • Offer clear guidance on products and services, ensuring customers receive accurate and helpful information., • Resolve customer issues and complaints with professionalism and a solution-oriented approach., • Maintain meticulous records of customer interactions in the CRM system for quality assurance., • Collaborate with colleagues and management to enhance service delivery and customer satisfaction., • Stay informed about company offerings, promotions, and updates to provide insightful service., • Fluency in Irish (both written and spoken); proficiency in English is highly beneficial., • Experience in customer service, preferred in a call center or support environment., • Excellent communication and interpersonal skills with a dedication to customer satisfaction., • Strong problem-solving abilities and a proactive attitude toward addressing challenges., • Proficient in CRM systems and adept with standard office software., • Self-motivated and capable of working independently in a team-oriented environment., • Willingness to relocate to Bulgaria and adapt to a new culture., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Customer Service Manager (Housing) • Teddington (South West London) based, • Salary £40,000 plus benefits and hybrid working A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing sector. Duties will include: • Motivating a team and monitoring performance, • Coordinate responses to complaints, • Ensure good practice and highest level of service across the board -Working with clients to resolve complaints • Reporting on repairs and ensuring KPI's are met To be considered suitable you will need the following skills and experience: • Ability to manage a small customer services team, • Ideally some experience within the social housing/property sector, • Complaint handling experience, • IT proficient and ideally some CRM experience

Our client, a well known and highly successful recruitment business are looking to scale. With an already impressive client portfolio, they are looking to hire a senior consultant to work on senior appointments piggy-backing off their current database. They are a predominanyly contracts-based consultancy so ideally a background in this arena would be preferable. Full flexibility is on offer, as long as you are happy to work in the office a couple of times a month. A comprehensive plan is in place to support your plan from a marketing and CRM point-of-view so everything will be done to aid your growth. Medium to long term you can build a team out and head something up so it really is an opportunity to make something your own! In brief; • established brand, • full back-office and marketing support, • great leadership team in place to aid your development, • full flexibility and capacity to wfh, • opportunity to build a team, • existing clients to pitch to, • superb systems - CRM etc Ideally you will be a highly ambitious senior appointments recruiter with a minimum of 5 years' experience. Contract recruit experience working with senior candidates would be preferable as would the vision and drive to be able to build a solid business. Interested? Curious? Then please apply in confidence..

Embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you! • Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat., • Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction., • Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers., • Document customer interactions in the company's CRM system to maintain detailed and accurate records., • Collaborate with team members to improve service processes and share insights on customer needs., • Participate in training sessions and meetings to enhance customer service skills and product knowledge., • Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and customer service skills with a focus on problem-solving., • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously., • Previous experience in customer service, especially within the automotive industry, is advantageous., • Familiarity with CRM systems and customer support tools., • A positive attitude, adaptability, and eagerness to learn about automotive products and trends., • Willingness to relocate to Greece, • Passport of any EU country., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Job Title: Business Development Manager - SaaS Solutions (Hospitality Sector) Why Join Us? • Thriving Sector: Be part of a global tech scale-up disrupting the hospitality industry with cutting-edge solutions., • Autonomy & Flexibility: Work remotely with the freedom to own your pipeline and drive results your way., • High Earning Potential: Competitive base salary with uncapped commission and clear growth pathways., • Supportive Culture: Join a collaborative, ambitious team that values impact and innovation., • Market Expansion: Play a key role in growing UK market share by engaging major hospitality brands. Key Role Responsibilities • Manage the complete sales cycle from lead generation to contract closure., • Deliver compelling software demos and close high-value deals., • Represent the company at key industry events and networking opportunities., • Collaborate with internal teams to refine offerings and target strategy., • Build senior-level client relationships and identify upsell opportunities. Key Attributes Required • Proven success in SaaS sales; hospitality tech experience a strong plus., • Skilled in demos, objection handling, and closing., • Confident communicator with strong relationship-building skills., • Commercially astute and CRM proficient., • Self-motivated, target-driven, and thrives in fast-paced environments.

Marketing Manager (FTC - Maternity Cover) Location: London Contract: Fixed-Term (Maternity Cover) Hours: Full-time, hybrid (min. 3 days in office) Salary: Competitive A leading international law firm is seeking a Marketing Manager to support key sectors and practices through strategic, content-led marketing. This role involves campaign management, cross-team collaboration, and brand enhancement. Key Requirements • 5+ years in B2B marketing, ideally in professional services, • Strong digital, content, and event experience, • Excellent project management and communication skills, • Proficient in CRM and analytics tools Why Apply? Join a collaborative, inclusive team with access to flexible working, career development, and a comprehensive benefits package. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply. https://refer-a-friend

Are you a driven and strategic sales professional with experience in industrial or engineering solutions? Do you thrive on developing new business, nurturing key accounts, and making a real impact across your region? If so, I want to hear from you! I am seeking an experienced Area Sales Manager to join a leading torque and bolting solutions provider. This role is ideal for someone who excels in B2B sales, solution selling, and building long-term customer relationships across Scotland and Ireland. Area Sales Manager Scotland and Ireland Permanent Competitive Salary on Offer + Bonus + Car Allowance Home Based, Field Based Area Sales Manager Scotland and Ireland Job Description • Manage and grow sales within the Scotland & Ireland region through account development and new business generation., • Identify customer needs and propose tailored solutions for torque tools, bolting systems, and industrial equipment., • Maintain and expand relationships with key accounts across multiple industries., • Work collaboratively with internal departments including marketing, customer service, and engineering., • Use CRM to track opportunities, customer activity, and sales pipeline., • Attend trade shows, customer site visits, and industry events. Area Sales Manager Scotland and Ireland Essential Experience/Skills/Qualifications • Proven experience in a technical B2B sales role, ideally in engineering, tooling, or manufacturing sectors., • Strong communication and negotiation skills with a consultative sales approach., • Ability to work independently and travel across Scotland and Ireland., • Comfortable interpreting technical specifications and customer requirements., • Experience using CRM systems and Microsoft Office suite., • Full UK driving licence essential. Area Sales Manager Scotland and Ireland Company Benefits • Bonus 10% salary paid quarterly, • 23 days holiday, • Car allowance £5500, • Health care/life assurance (after probation), • Pension 3% Employee 6% Employer If you feel you’re a good fit for this position, please click ‘apply’ or email me at

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Certain Advantage is working closely with a fast-growing software company to hire a Sales Operations Specialist. You will be focused on improving the sales cycle, efficiencies and SDR team. This will be a strategic and hands-on Sales Ops role to lead and optimize the sales processes, technology and performance insights as the business grows further. This is a newly dedicated hire due to growth. This role will reduce friction and introducing efficiency and scalability to the sales process so that the sales team succeed in their activities. You will own the sales technology ecosystem, optimising the existing tech and looking for ways to bring in modern tools to enable growth. You will deliver analytics through pipeline and funnel analysis, success and loss reporting and identify trends to inform decisions Key Areas: • Sales Process Optimisation:, • Streamlining and Optimising Sales Tools, • Pipeline and Funnel Analysis, • Performance Insights, • Cross-functional Collaboration, • Data Integrity & Governance What you will bring:, • Experience in sales operations or revenue operations,, • Ideally within a B2B SaaS or high-growth tech environment., • Proven expertise in HubSpot CRM and Gong, • Expertise in sales processes, funnel management, and performance metrics., • Strong analytical and problem-solving skills, • Experience supporting sales forecasting, pipeline reviews, and cross-functional revenue planning., • Excellent communication and collaboration skills, • Strong project management capabilities The will be based in Manchester City Centre, with 4 days onsite 1 day remote working + other flexibility for remote when needed. This comes with an excellent benefits package, culture and the office is walkable in minutes from most tram/train networks. For more information please get in touch

About Kompetenza - Sponsorship Available - Option to move to move to Dubai if outside of UAE Kompetenza part of the MaxAccelerate Technology Group is a Salesforce partner specializing in CRM solutions, FlexTeam Pods, and digital transformation services. Our FlexTeam Pods service helps clients scale their Salesforce and CRM teams efficiently, reducing hiring costs while maintaining high-quality delivery. We work with businesses globally to provide on-demand, expert Salesforce and CRM consultants tailored to their project needs. Role Overview We are looking for a Business Developer with a background in I.T. technical sales or recruitment, particularly within the Salesforce or CRM ecosystem. This role is ideal for someone who has built a recruitment desk from scratch and now wants to transition into a business development role in IT services. The ideal candidate will have an existing network of customers in Salesforce or other CRM platforms, coupled with experience in contract or technical recruitment. They will be responsible for generating leads, building relationships, and selling Kompetenza’s FlexTeam Pods service to clients who need expert Salesforce and CRM consultants. Key Responsibilities 1. Business Development & Sales Strategy • Build and develop a pipeline of new business opportunities within the Salesforce and CRM ecosystem., • Identify and target enterprise clients, consulting firms, and system integrators that require Salesforce/CRM consultants., • Drive end-to-end sales processes, from lead generation and qualification to contract negotiation and closure., • Develop and execute sales strategies to expand Kompetenza’s FlexTeam Pods service offering., • service offering., • 2. Client & Network Engagement, • Leverage existing customer relationships within Salesforce, CRM, and IT services to generate business opportunities., • Develop relationships with CTOs, CIOs, Heads of CRM, and Talent Acquisition teams at target companies., • Attend Salesforce and CRM-related industry events, networking groups, and meetups to expand market presence., • Build long-term strategic partnerships with key clients and industry influencers., • 3. Transitioning from Recruitment to Tech Sales, • Use experience in contract/technical recruitment to sell IT consulting and staffing solutions., • Apply knowledge of talent acquisition, staffing models, and recruitment sales cycles to generate revenue., • Educate clients on the benefits of FlexTeam Pods, helping them scale their Salesforce and CRM projects without the complexity of traditional hiring., • 4. Sales & Account Management, • Work closely with the delivery and recruitment teams to ensure successful project staffing and client satisfaction., • Manage existing accounts and look for opportunities to expand revenue through additional FlexTeam Pods placements., • Provide ongoing support to clients, ensuring long-term partnerships and continued business growth., • 5. Market Intelligence & Strategic Input, • Stay updated on Salesforce, CRM, and IT services market trends., • Gather insights from the market to improve sales strategies and service offerings., • Contribute to the evolution of Kompetenza’s business development strategy based on client feedback and industry shifts., • Key Requirements, • Must-Have Skills & Experience, • ✔ 3+ years of experience in I.T. technical sales or recruitment (preferably within Salesforce or CRM consulting). ✔ Proven ability to build a recruitment desk or sales pipeline from scratch. ✔ Experience in contract or technical recruitment within CRM, ERP, or IT services. ✔ Existing network of Salesforce or CRM customers is a significant advantage. ✔ Ability to transition from recruitment to business development in IT services. ✔ Strong understanding of Salesforce, CRM platforms, or enterprise SaaS solutions. ✔ Experience with B2B sales, solution selling, and IT consulting services. • Soft Skills & Personality Traits, • ✔ Hunter mentality – self-starter who can drive sales independently. ✔ Relationship builder – strong ability to network and create long-term client relationships. ✔ Strategic thinker – ability to position Kompetenza’s FlexTeam Pods as a cost-saving and efficient alternative to traditional hiring. ✔ Excellent communication & negotiation skills – confident in speaking with C-level executives and decision-makers. ✔ Ambitious and growth-focused – looking to transition from recruitment to a high-value IT business development role. • Why Join Kompetenza?, • ✅ Transition from recruitment to IT business development – grow your career in high-value IT sales. ✅ Join a leading Salesforce partner with a unique FlexTeam Pods solution that’s in high demand. ✅ High earning potential – competitive salary with commission-based incentives. ✅ Global exposure – work with enterprise clients across the UAE, UK, EU, and the US. ✅ Remote-friendly work environment – flexible working location and schedule.