Veterinary Receptionist
24 days ago
Arlington
Job DescriptionFull-Time Veterinary Receptionist Location: Shirlington Animal Hospital – Arlington, VA About Us: Shirlington Animal Hospital is a full-service veterinary practice dedicated to providing compassionate, high-quality care for dogs and cats. Our team takes pride in delivering excellent medical care while maintaining warm, welcoming client experiences. We are looking for a motivated and experienced Veterinary Receptionist to join our front desk team. Position Overview: As a Veterinary Receptionist, you will be the first point of contact for our clients and play a key role in ensuring an exceptional experience from start to finish. This position requires excellent communication, multitasking, and organizational skills, as well as prior experience in a veterinary setting. Key Responsibilities: * Greet clients and patients with professionalism and warmth * Check clients in and out for appointments, surgeries, and tech appointments * Answer and direct calls using a multi-line telephone system * Schedule appointments and manage daily appointment flow * Accurately maintain and update client and patient medical records * Process payments and review invoices with clients * Communicate effectively with veterinarians, technicians, and other team members * Provide information about hospital services and policies * Ensure the reception area remains tidy and welcoming Qualifications: * Veterinary receptionist experience required * Proficiency with Avimark software preferred * Excellent communication and customer service skills * Ability to multitask in a fast-paced environment * Detail-oriented with strong organizational skills * Compassionate and professional demeanor with both clients and pets * Reliable and team-oriented attitude Schedule: * Full-time position (Monday–Friday, with some Saturday rotation) Benefits: * Competitive pay based on experience * Employee pet care discounts * Paid time off and holidays