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Part time: Permanent - 20 Hours per week.A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH.Competitive Salary: Starting at £25,087 pro-rata, rising

Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change orientated Contact Centre and a large-scale national Field Resource function. Build accurate short- and mid-term demand forecasts for National Field Resource and Co

Responsibilities To collect and safely transport children from their placement to the contact venue and return them when the contact has concluded To supervise the contact between the children and their parents and ensure that contact requirements and procedures are followed To provide a written re

This is an interactive role where youll be working closely with Contact Centre Operations youll be a collaborative and supportive professional who enjoys excels in interacting within the contact centre to ensure Service Level targets are met, schedules are optimised and offline activities are manage

As a Contact Sales Agent at British Gas, you will be the first point of contact for potential and existing customers. Customer Retention: Contacting existing customers to maintain sales, resolve issues, and upsell/cross-sell new services.

Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future.We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box.If you'

As a Contact Sales Agent at British Gas, you will be the first point of contact for potential and existing customers. Customer Retention: Contacting existing customers to maintain sales, resolve issues, and upsell/cross-sell new services.

Write engaging, high-performing paid social copy including hooks, angles, CTAs, headlines and scroll-stopping one-liners.Produce or edit short‑form video using tools like CapCut, leveraging trends, memes, pacing and social storytelling techniques.Shape ad concepts that work faster than organic con

If you require this information in an alternative format, please contact our HR Team on 0131 273 4020 or email us on HR@bield. Customer Contact Centre Advisor — Glasgow area. Be the first point of contact, the voice of Bield – handling calls and emails, ensuring enquiries reach the right place q

To discuss the First Contact Podiatry opportunities we have available immediately, and those that will occur throughout 2022, please contact Kevin Huffington, Clinical Director at Central Health on kevin@centralhealth. As a First Contact Podiatrist you will deploy your proven Podiatry skills, be abl

A leading cloud communications provider is seeking an energetic Channel Account Manager to join their Service Provider account team in the Midlands.The role involves supporting pre and post-sales activities for RingCentral's services, building relationships, and participating in industry events.The

A new exciting Permanent Contact Centre Claims Advisor position in York. The organisation are looking for a Contact Centre Claims Advisor to join the department on a permanent basis. As a Contact Centre Claims Advisor you will be supporting customers with a range of enquiries in relation to the heal

Responsibilities include addressing customer queries through various channels while striving for first-contact resolution and excellence in service delivery.

A leading recruitment firm in the UK seeks a Senior Contact Centre Leader to oversee a customer-facing operation. The ideal candidate will have a strong delivery mindset and significant experience in a contact centre environment.

In this full-time temporary role, you will be the first point of contact for inquiries via email, phone, and in person.

As the Sales Director, you will own the full sales cycle, focusing exclusively on driving new client acquisition for our contact centre solutions. Develop and execute a strategic sales plan for EMEA and beyond to identify, qualify, and close new business opportunities in outsourced contact centre se

A global loyalty and travel organization is seeking a Tech Lead for their Contact Centre products.

Industry Knowledge: Experience in designing omnichannel contact center solutions, including voice, chat, and AI-driven automation, Workforce Engagement Management (including workforce and quality Management), contact center reporting and analytics tools* Agile Methodologies: Experience working withi

As a Contact Centre Associate your purpose will be to use your customer‑centric mindset to provide our customers with world‑class friendly and professional service. As a Contact Centre Associate you will be the first person that the customer engages with when calling MSC and your goal will be to

A regional law enforcement agency is seeking a Contact Officer to join their team in Exeter and Plymouth.

The role of a Dispatch and Contact Officer at Winfrith requires you to participate in the operation of the Dorset Contact Management and provide a high-quality service to members of the public, police officers and police staff. The focus of the Force Command Centre is on making every contact count b

Head of Customer Contact - Repairs. We’re looking for a passionate, customer‑focused leader to head our Repairs Contact Centre. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).

A leading company in customer service is seeking a Head of Customer Contact Centre to oversee a team of 140. The ideal candidate will have extensive leadership experience in a contact centre and a strong focus on customer service excellence.

Support contact while maintaining dignity and privacy. We are seeking a calm, confident, and child-focused Coordinator to support the delivery of safe supported contact and handover sessions.

Your design work will specialise in one of three distinct disciplines either network solutions, voice solutions or contact centre solutions. Voice contact solutions - One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications.

Can you be the first point of contact for those in need?. This role is within our Initial Contact Point, which sits within our Integrated Front Door (IFD). Once a contact has been recorded, the ICP Worker will carried out further exploration, making multiagency checks, which will then lead to an ana

A customer management business in the United Kingdom is seeking an AWS Connect Engineer to design, implement, and maintain cloud-based contact centre solutions.

Please do not contact the recruiter directly. Lead the day‑to‑day operations of The O2 Contact Centre, including the Accessible Booking Line and Zendesk inbox. Support, coach and develop the Contact Centre team through regular catch‑ups, ensuring KPIs are achieved, standards are high, and ever

A prominent automotive services provider is seeking an Aftersales Customer Support Specialist in Salisbury.You will manage incoming customer queries while providing exceptional service and upselling retention products.The role offers a competitive salary of around £25,110 with potential annual bonu

The UK’s leading provider of adult short break experiences, Warner Hotels is a collection of unique properties in great locations across the UK.All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away.

A community support organization in Dudley is seeking a Contact Centre Assessor to assess clients' advice needs through various communication channels.

A leading cloud contact center provider is seeking a specialized individual for their AI and Custom Services team.

Be the first point of contact for the community and provide help when people need it most. Subsequent training: Additional 2‑week course at Exeter Headquarters before returning to the Contact Centre. The role of Contact Officer is a full‑time role.

Examine patients referred for contact lens fitting, assess whether specialist contact lenses are required, and fit the patient with the appropriate lens type and modality if required. Where required, deal with any contact lens complications that present to the contact lens clinics, including referra

A global customer experience leader is seeking a seasoned Platform Architect for their Contact Center teams.

A well-known optical retailer is seeking a friendly Contact Lens Assistant to join their Holborn team.

A leading contractor solutions firm in the United Kingdom is seeking a Customer Service Advisor.In this role, you will handle inbound and outbound customer inquiries through various channels while providing exceptional service.Ideal candidates will have customer service experience, strong communicat

As a Contact Sales Agent at British Gas, you will be the first point of contact for potential and existing customers. Contacting existing customers to maintain sales, resolve issues, and upsell/cross‑sell new services.

A leading primary care provider in the UK seeks a qualified podiatrist with a minimum of 5 years of post-graduate experience.The role involves assessing, diagnosing, and managing complex patient caseloads while supporting NHS Primary Care Networks.Ideal candidates will excel in communication, posses

Experience of designing, selling and deploying contact centre solutions and outsourcing services for contact centres. Capgemini's Intelligent Customer Operations practice is focused on the design, build and operate across clients' Customer Operations and Contact Centres. Creating winning proposals f

A leading public service organization is seeking a Contact Officer to handle emergency calls in Plymouth.

You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments!. You'll be the first point of contact for any of our users who have questions, problems, feedback and compliments! COps are the face of AerialBuz and the main way our customers communica

This role is responsible for overseeing the Contact Services Product, ensuring effective communication strategies across various channels such as email and SMS.

As a Senior Economic Crime Investigator within the Fraud Contact space supporting telephony, you will have responsibility for the prevention, detection and investigation of financial crime committed against the Nationwide.

The role involves providing specialist contact lens fittings, collaborating with an award-winning ophthalmology team, and managing complex patient cases.

A leading entertainment organization in the United Kingdom is seeking a Contact Centre Manager to oversee operations at The O2. Candidates should possess a strong background in customer-focused roles and be familiar with contact centre systems like Zendesk.