Complaints jobs in Leicester - Page 2Create job alerts

Housing Officers, Repairs, Neighbourhood Services) to gather information and resolve issues * Maintain accurate records of complaints and actions taken, ensuring compliance with corporate policies and regulatory requirements * Prepare reports on complaints trends, outcomes, and ser

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Key Responsibilities Complaint Handling & Investigation

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man. Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities. A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance.

A housing services organization in the East Midlands is seeking a Housing Complaints Officer responsible for managing formal complaints related to housing services. Housing Complaints Investigator: Fair, Thorough Resolutions Vivid Resourcing Ltd•East Midlands, England, GB.

Track tribunal cases and complaints to support service development and improvement. SEND Complaints & Tribunals Officer. SEND Complaints & Tribunals Officer.

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Acknowledge all complaints and categorise. Input and maintain up to date comprehensive records including all co

In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improvement across the organisation. Managing and investigating complaints thoroughly and impartially. Supporting positive external relation

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Contributing to continuous improvement by sharing insights and supporting the deve

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

The successful candidate will ensure effective resolution of customer complaints with empathy and professionalism. Responsibilities include investigating complaints, maintaining records, and analyzing data for service improvement.

A housing services organization in the East Midlands is looking for a Housing Complaints Officer. This role involves managing formal complaints, conducting thorough investigations, and ensuring compliance with relevant policies.

A progressive UK bank is seeking an experienced Complaints Team Leader to develop and mentor a team of Case Handlers.

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

A Local Authority in the South East is seeking a SEND Complaints & Tribunals Officer to manage complex casework and lead on tribunal activities to support positive outcomes for children with SEND.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure resid

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolving complaints, ensuring residents feel heard and their concerns handled fairly. The ideal candidate should have experience in managing complai

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A local government authority in Greater London is seeking an experienced manager to lead their Complaints & Members Enquiries team.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). Complaints & Members Enquiries team. This is a key middle-management role with corporate reach

Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Service. As a Complaints Investigator, you’ll be at the heart of our Complaints Service, making sure residents feel heard and their concerns are resolved fairly an

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

In this role, you'll be the main point of contact for feedback and complaints, working closely with the Complaints Manager to deliver a top-tier complaints service that exceeds customer expectations. Foster positive relationships with customers, promote a ‘customer-first' culture, and provide guid

We have an exciting opportunity for a professional, enthusiastic, and tenacious.The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.Assistant Manager with the day-to-day management duties.This role will suit someone already

We are unable to consider Skilled or Student Visa's applicants for this opening.Applicants will need to hold a min of 12 months Right to Work in the UK.CareTech is a person-centred Care Company, which provides quality of care to adults.We enable young people and adults with complex needs to make the

Health Consultants Inc has over 30 years experience as a leading healthcare provider with international acclaim.We run 2 clinics in central London with Marylebone Physiotherapy & Sports Medicine being recognised as providing gold standard care for musculoskeletal disorders and incorporating the late

Team Leader / Senior Conveyancer – Leicester – £40,000 to £65,000.This is a highly respected, long-established regional practice with a strong presence across the East Midlands and a well-regarded office in the heart of Leicester.Known for its collaborative, supportive culture, the fir

Early Morning Delivery Drivers Needed!.Join News Team Group, a fast-growing company delivering newspapers and magazines to homes and businesses across the UK.Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community.Join a tea

Warehouse Operative – Hinckley, Leicestershire .Hinckley, Leicestershire .Loading and unloading parcels from vehicles efficiently and safely.Sorting and moving items to the correct locations in the warehouse.Ensuring that work is completed.Following all health and safety procedures.No pr

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who sha

We are looking for a dependable and proactive Warehouse Operatives to join our client based in Street.Picking and packing items ready for dispatch.Maintaining a clean and organised workspace.Ensuring product quality and presentation standards are met.Good communication and teamwork skills.Potential

Warehouse Operative FLT – Coalville.People Solutions are currently recruiting for a.AM Shift – Monday to Friday 04:00 – 12:30.PM Shift – Monday to Friday 14:00 – 22:00.Your benefits as a Warehouse Operative are:.Ongoing work with long-term potential.Your duties as a Warehouse Operative wil

Job Title: Cleaner - Glass Manufacturing Site Location: Elton, Cheshire (CH2) Employment Type: Various Shifts Available Introduction We are recruiting dependable and professional Cleaners to join our team at a well-established glass-manufacturing facility in Elton, Cheshire.This role is essentia

Pick a career that offers bags of possibilities! Join Ocado Logistics today.Here at Ocado Logistics it's our mission to provide an outstanding customer experience – making sure we provide the biggest variety, the best quality and all in time for tea! .As a Warehouse Operative for Ocado Lo