Complaints jobs in Wolverhampton - Page 2Create job alerts

A growing insurance operations team is looking for a Complaints Specialist to take ownership of a key function within a modern, customer-focused claims environment. An experienced complaints or quality assurance specialist seeking full ownership and autonomy.

This contract role has been created to help reduce a backlog of Stage 1 housing complaints while supporting wider service improvement activity. This is a hands‑on position suited to an experienced housing complaints professional who can confidently manage cases and deliver high‑quality, complian

Customer Services team within the Complaints Department. Confidence handling customer complaints and resolving issues effectively. Customer Services within a Complaints Department.

The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. You must be able to evidence a minimum 1 years previous experience in Complain

Complaints Handler – Banking & Financial Services (Remote). This is a great opportunity for experienced Complaints Handlers to join a fast-paced financial services environment where your decisions make a real difference. You’ll be trusted to manage complex complaints, deliver fair outcomes, and

Complaints Specialist Advisor – Financial Sector (Remote UK based Working). You have to be able to write final written complaints response letters. Applicants must have at least one year of prior experience managing complaints in a UK FCA-regulated financial services environment.

Operations Manager – BFSI (Complaints‑Led Operations). Oversee complaints performance against. Extensive experience managing formal complaints processes.

The Complaints and PALS department also ensures that complaints and/or concerns are managed according to Group and Trust policy and the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, ensuring that information from complaints and/or concerns is used

In Complaints you will manage the LOB you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. Fraud/Complaints Contact Center Manager (CCM). The Fraud/Complaints CCM is the manager of the sta

Customer Service Caseworker / Service Recovery Complaints Officer. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints.

Complaints Handler page is loaded## Complaints Handlerlocations: Hutwood Court (Homeworking)time type: Full timeposted on: Posted Todayjob requisition id: JR101054Complaints HandlerRole: Complaints Handler Salary: £29,904 Location: Chandlers Ford / HybridIf so, we’d love t

NHS in Birmingham is seeking a Complaints Officer to support the management and investigation of both clinical and non-clinical complaints.

Strong background in complaints handling within a regulated environment (typically 3+ years). Complaints Case Manager – 12 Month Fixed Term Contract or Secondment for Internal Applicants. As a Complaints Case Manager, you will help shape fair and positive outcomes for clients.

A public health organization in the United Kingdom is seeking a dedicated individual to manage patient complaints and feedback under the supervision of the Patient Relations Manager. The role includes ensuring timely responses and effective resolutions of complaints, complying with NHS regulations,

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

Daniel Owen are proud to be representing a well-known client based in the South London area who are looking for a highly skilled Complaints Officer to join their team. Handle complaints in line with legislation and Ombudsman requirements. Act as an objective investigator for Stage 2 complaints and f

A leading fintech firm in Greater London is hiring for a Complaints Handler to enhance their auto complaints team. The ideal candidate will resolve customer complaints, utilizing strong problem-solving skills and knowledge of FCA regulations.

In Complaints you will manage the LOB; you must ensure customer complaints are investigated, resolved, and reported in line with company policies, regulatory requirements, and customer service standards. Fraud/Complaints Contact Center Manager (CCM). The Fraud/Complaints CCM is the manager of the st

Derby City Council is seeking a dynamic and experienced Customer Complaints Manager to lead and transform our corporate complaints and Ombudsman function. As the Council's lead for complaints and Ombudsman engagement, the Complaints Manager will provide both strategic and operational leadership acro

This role involves investigating food-related complaints and handling Health & Safety issues, with potential food hygiene inspections required.

Investigate root causes of complaints and recommend lasting solutions. Experience managing and resolving complaints in a regulated environment, ideally within housing.

To assess all types and stages of complaints in accordance with the work allocated and input, maintain accurate records on the council’s Complaints system. To monitor the quality of contacts received via all access channels; telephone, online (Web) emails, face to face and letter through the servi

A multinational investment bank is seeking a Complaints Manager in Birmingham to oversee customer complaint management and ensure high-quality resolutions. The ideal candidate will have at least 5 years of customer service experience with a strong background in complaints management and retail banki

A prominent healthcare institution in the UK is seeking a Complaints Officer to manage complex complaints and enhance patient experience.

We are seeking an experienced Complaints and Information Governance professional with a background in managing complaints within local government. Leading Children’s Services on Complaints & Information Governance – corporate and statutory complaints procedures and investigations by the LG&SCO a

Goldman Sachs Bank AG seeks a Complaints Specialist in Birmingham to manage customer concerns with professionalism and empathy. The candidate will handle a variety of complaints and must have strong analytical and problem-solving skills.

Able to work flexibly across different work streams including responding to medium complex/regulated complaints. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of com

A leading global financial institution is seeking a Complaints Leader to oversee customer complaints management. Responsibilities include managing complaints, ensuring effective resolution of inquiries, and collaborating with cross-functional teams to enhance customer experience. The ideal candidate

Thames Water is seeking a Complaints Case Manager to oversee customer complaint resolutions in a hybrid setup.

Produce clear, professional responses to customer complaints, ensuring compliance with Council standards. Are you passionate about delivering exceptional customer service? Do you thrive in roles where you can make a real difference by resolving customer concerns and improving services? If so, we wan

Oyster Partnership is seeking a qualified Environmental Health Officer to support a Dorset-based council.The role includes undertaking food complaint work and health & safety investigations, with the potential for food hygiene inspections.Candidates should have at least 2 years of experience, be EHR

A leading law firm in Birmingham seeks a skilled Complaints Manager to oversee complaint management, ensuring compliance with legal regulations and best practices. The ideal candidate will possess strong emotional intelligence, exceptional communication skills, and proven experience in managing comp

A leading fintech company in the UK seeks a Complaints Handling Specialist. Your role involves managing customer complaints related to loans and auto-finance products, ensuring fair resolutions while utilizing AI tools.

Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You

Tate Recruitment is looking for temporary staff for the Customer Services team in the Complaints Department, located in Bedford. The role requires a patient and empathetic approach to handle customer complaints effectively.

This fixed-term contract role entails leadership of the Complaints team, overseeing statutory complaints procedures, and fostering collaboration with various departments. Royal Borough of Greenwich is looking for a Team Leader for Complaints & Information Governance. Ideal candidates will have a sol

Speak on the phone to customers at different stages of your investigation, including the resolution of their complaints. Ensure complaints are recorded and investigated accurately, and resolved within regulatory timescales. Experience in complaints handling is advantageous, but if you come from a cu

A leading renewable energy provider in Greater London is seeking a Customer Care Executive to analyze and address customer complaints effectively.

A global insurance firm is seeking an Indemnity and Complaints Administrator in Greater London. The role involves monitoring indemnity referral mailboxes, assisting with complaints, and ensuring compliance with regulatory timescales.

Warwick District Council is hiring a Complaints & Customer Support Officer to enhance customer service and resolve complaints effectively.

Senior Manager, Compliance Complaints page is loaded## Senior Manager, Compliance Complaintslocations: Cannon Street, Londontime type: Full timeposted on: Posted 9 Days Agojob requisition id: R16774Job TitleSenior Manager, Compliance ComplaintsJob DescriptionIG is a FTSE 100 fintec

We are seeking a motivated and capable individual to join our Complaints Adult Social Care Team as a Business Support Officer (BSO).

Carrington Blake Recruitment is seeking a professional to manage complaints concerning Housing services.

North Northamptonshire Council is seeking a motivated Business Support Officer to provide essential administrative support within the Complaints Adult Social Care Team.

Ensuring complaints are recorded and investigated accurately and resolved within regulatory timescales. Experience in complaints handling would be advantageous; however, if you come from a customer‑facing role, hospitality or retail background and want to explore a new sector, this could be a grea

Experience of complaints handling would be advantageous however if you come from a customer facing role, hospitality or retail background and want to explore a new sector, this could be a great opportunity for a career change. Marcus by Goldman Sachs, Complaints Specialist, Birmingham location_on Bi

A leading financial services firm in Birmingham is looking for a Complaints Manager to lead customer support and manage complex complaints. The role requires at least 5 years of customer service experience, with a focus on complaints management.