Customer success manager jobs in Birmingham - Page 2Create job alerts

As a Customer Success Manager, you'll drive growth across strategic accounts, lead client onboarding, and ensure delivery excellence. Champion customer success-boost adoption, reduce churn, and improve NPS. Experience in Customer Success or Account Management.

Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base. This role offers the opportunity to play a key part in shaping Customer Success best practice within a scaling business, while building l

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

As our Customer Success Manager, you'll be the trusted partner our clients rely on. You'll have genuine autonomy to build this function your way, with the backing of a leadership team committed to customer success. As we scale our innovative SaaS platform, we're building a world-class Customer Succe

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

A pioneering technology firm in Greater London is seeking a Customer Success Manager for the Mid-Market segment. This position offers a unique opportunity for professional growth in a fast-paced environment that values innovation and client success.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Understand each customer’s industry and Trust management strategy to help customer utilize the OneTrust platform to de

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Understand customer requirements necessary to scope projects effectively, implement ou

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to deri

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Co-create bus

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. Responsibilities include educating customers about product features, delivering business reviews focusing on ROI, and developing strategies for customer retention and satisfaction. The ideal candidate should have ov

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value

Experience in Customer Success, Account Management, or a similar customer‑facing role in SaaS or a tech‑enabled environment, ideally working with mid‑market and/or enterprise customers. Lead onboarding and ongoing success motions, including success plans, enablement, QBRs, and executive stakeh

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

A leading technology solutions provider in Birmingham seeks a Client Success Manager to ensure satisfaction and retention of clients by delivering exceptional service. The role involves managing operational success, financial profitability, and maintaining strong client relationships.

A leading cybersecurity company based in London is seeking a Customer Success Manager to be the primary point of contact for its Enterprise customers post-sale. This role involves building strong relationships with customers to ensure their success and advocating for their needs within the company.

Customer Success Manager / Digital Experience Manager. Partnering with our customers’ leadership and delivery teams, Digital Experience Managers drive a program of change to build the digital experience and advise their customers on how to get the most out of the Bloomreach platform to drive busin

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Act as the voice of

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

The customer success motion becomes more efficient and scalable over time. You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health sco

Senior Customer Success Manager (Public Markets & Trustees). Reporting to the Head of Customer Success, you will oversee the onboarding of public companies, guide clients through IPO transitions, and build scalable equity management processes. As the first dedicated hire for public markets and trust

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

We are hiring a Customer Success Manager (CSM) who helps customers get real value from Silktide – not just tick a few boxes, but smash their goals and love using the platform. Customer Success Manager (CSM). Our customers include Fortune 500 Global companies, universities, local and state governme

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the com

We are now looking for a Customer Success Manager to join our growing team in London from where you will support our growing customer base and strengthen Dalux’s role in the UK construction market. The success of our customers is the reason for our global leadership in BIM innovation and developme

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

You will be working closely with Sales, Sales Engineering, Services, Support, Product Management and Customer Success teams to ensure our customer’s success - ultimately driving growth and securing the renewal. Work with assigned customers and Sales to build Customer Success Plans, establishing cr

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving ret

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

Client Success Manager - Growth Accelerator. Own the end-to-end management of a portfolio of agency owners as their dedicated Client Success Manager. Lead structured onboarding and define a clear, tailored success roadmap for each client.

Based at their HQ office in Warrington and led by their impressive and supportive Sales Director, this is an outstanding opportunity for a highly-ambitious Customer Success Manager to join a fast-growing business, which will see you work alongside a high-performing team. Axon Moore are delighted to

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Customer‑obsessed mind‑set and strong appreciation fo

A fintech SaaS company in London is seeking a Senior Customer Success Manager to oversee high-value client relationships and manage onboarding for public markets and trustees.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success.