Service desk jobs in Cambridge - Page 4Create job alerts

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Assist with operational Service Desk cover during busy periods. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37.

Job Title: Service Desk Team Leader - Software DepartmentLocation: Hull, UK (Officed based)Salary: £28,000- £34,000 per annumJob type: Full-time, PermanentReality Solutions is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. The Service Desk AI Assistant is available to all users globally and

In this full-time role, you'll coordinate meeting room bookings and deliver exceptional service to clients and visitors.

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A leading employment agency in Holborn is seeking a temporary Service Desk Support Coordinator to provide exceptional IT support. This role involves logging and prioritising IT queries, ensuring communication between various stakeholders, and maintaining service desk operations. The position offers

A local government agency is seeking an experienced ICT Support Analyst to join their ICT Service Desk Team. A strong background in customer service and ICT systems is required.

Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time). We are looking for experienced Paramedics/Nurses to join our Clinical Support Desk within the Clinical Coordination Centr

Working closely with the Service Desk, Incident Management, and Digital Field Services teams, you will help ensure users receive timely support through multiple channels, including telephone, email, self-service, and onsite Digital Drop-in Clinics. Review incident quality across the service desk and

A leading consulting firm in London is looking for a Service Desk Senior Engineer to join their Corporate Services Information Technology team. The role involves providing high-level customer service and resolving IT queries.

As an IT Service Desk Analyst, you will be responsible for logging, categorising and prioritising IT incidents and service requests, providing first-line technical support and ensuring requests are handled in line with agreed SLAs. Service Desk Analyst - 1st Line Support - York Offices. Previous 1st

What you’ll do**In this critical role on AlixPartners’ Corporate Services Information Technology team, a successful Service Desk Engineer will work on the IT Service Desk to provide a high level of customer service and software/hardware problem resolution. IT Service Desk EngineerCorporate Servi

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

We are partnered with a fast-growing Managed Service Provider based in Maidenhead that is looking for a Service Desk Engineer to join their team. This is a fantastic opportunity to work on a busy service desk, gain hands-on experience with client projects, and receive fully funded certifications and

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

Service Desk Analyst | 1st & 2nd Line Support | Permanent. Service Desk experience (250+ users). If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering excellent customer service - this could be for you.

Security and Service Desk employees serve University Housing by staffing the service desks at the UWM Residence Halls (Sandburg, Cambridge, RiverView, and Kenilworth) which serve students, parents, summer guests, other UH employees, and more. Work with Residence Life Professional Staff Members, Supe

Strong customer service skills and adaptability are key, along with knowledge in using tools like ServiceNow and Active Directory. A leading utilities provider in the Sussex area seeks a Service Desk Analyst for a temporary role of 6 months.

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Service Desk AI & Automation - Product Owner, Associate Director (Lo

A leading insurance technology company is looking for an IT Support Specialist to enhance employee IT experience at their London office.You will provide technical assistance, manage equipment procurement, and support onboarding processes.Ideal candidates will have strong stakeholder management skill

A leading renewable energy company is looking for an IT Service Desk Analyst based in London. You will provide excellent customer service and support IT services for various business units across the organization. This role requires strong skills in first-line IT support, with experience in Windows

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

My client within financial services based in the Surrey area are recruiting for a 2nd Line IT Service Desk Engineer. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLA

Join a welcoming team in a stunning setting and thrive in a service-driven environment.

A leading IT solutions provider is looking for a Service Desk Analyst to join their Professional Services team. Candidates should have IT support experience at a first line level, knowledge of ITIL processes, and a desire to provide excellent customer service.

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

A global law firm in London is seeking an IT Service Desk Analyst /1st/2nd Line Support Analyst to provide excellent technology support to staff. This permanent position requires someone with customer service skills, the ability to handle multiple tasks, and experience working in a law firm.

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Strong troubleshooting abilities with Microsoft Office and Windows desktops. We're on a mission to empower our teams, bring out the best in our people, and deliver unrivalled support, solu

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices.

A UK-based IT support firm is looking for a 1st Line Service Desk Technician to serve as the initial point of contact for internal tech issues.

A leading financial services organization is looking for an experienced 2nd Line Service Desk Engineer to join their team in Epsom. The ideal candidate will provide high-quality technical support in a regulated environment, ensuring excellent service delivery.

A dynamic healthcare business is seeking an IT Service Desk Engineer to provide technical support to customers. You will troubleshoot hardware and software issues, log tickets accurately, and maintain a high standard of customer service. Benefits include 25 days holiday and access to health services

Escalation Engineer – Service Desk (L4) NIGHT SHIFT. Document incidents and service requests in the helpdesk system. Become a subject‑matter expert for one or more of our products or services and be a key reference point for both support and other teams.

A prominent hotel brand in Greater London is seeking a guest service officer to deliver excellent service and support during guest check-ins and check-outs.

Update and refresh self‑service tool materials when required to decrease the need for service desk support, when practical. Cross‑training of service desk activities to other analysts. Job Title: Service Desk Analyst.

Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment. Our client is a well-established service provider and is looking for a Service Desk Coordiantor to join their busy team. Performance Reporting: Assist in gene

The successful candidate will work in our ICT & DT Service Delivery team led by the ICT Service Desk Team Leader: Liam Steele. Service Desk Operating hours (08:00 - 18:00 Mon - Fri) are covered amongst the team. Come and make a difference at Karbon as an ICT Service Desk Analyst.

Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to N

Service air conditioning (AC) and fan coil units (FCU), among other tasks.

Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to N

A global music company is seeking a Service Desk Analyst to provide user support and resolve inquiries for business users. The ideal candidate has strong customer service experience, fluency in English and another EU language, excellent communication skills, and familiarity with ERP and ticketing sy

As the face of Group IT department, you’ll provide excellent customer service to all consumers of the IT services provided to support the various business units across the Drax Group. You will be responsible for always delivering a high-quality service to the business, ensuring that incidents and

A leading fitness apparel brand in the UK seeks a Service Desk Technician (1st Line) for a 12-month fixed-term contract.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int