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Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Assist with operational Service Desk cover during busy periods. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37.

Service Desk IT Analyst needed in Norwich. They will champion a customer-led culture, working across IT to help embed and enhance the end-to-end customer experience and will monitor service delivery channels (human, digital, automated and self-service), resolving or escalating issues. The successful

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Ideal candidates will have a relevant degree or experience in a similar role, excellent customer service skills, and proficiency in managing tasks.

A prominent hotel brand in Greater London is seeking a guest service officer to deliver excellent service and support during guest check-ins and check-outs.

Update and refresh self‑service tool materials when required to decrease the need for service desk support, when practical. Cross‑training of service desk activities to other analysts. Job Title: Service Desk Analyst.

A UK-based IT services company is seeking an IT Service Desk Laptop Refresh Coordinator to oversee a monthly laptop refresh program for over 2,000 employees across multiple locations. This role involves managing data discrepancies between systems, coordinating with local service desk teams, and supp

Previous experience working on a service desk and has previously worked within the industry or a similar service and maintenance environment. Our client is a well-established service provider and is looking for a Service Desk Coordiantor to join their busy team. Service Request Management: Accuratel

A technology consulting firm in the UK is seeking a Service Desk System Administrator to provide expertise in system administration. The ideal candidate will have extensive experience with JML processes, Ivanti Neurons ITSM, and service desk operations.

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

Liaise with Service Desk / IT Ops to confirm receipt of devices at offices or depots and flag delays, shortages, or mismatches against expected deliveries. Job Description: A hands on IT Service Desk Laptop Refresh Coordinator to support a recurring monthly laptop refresh program covering 2,000+ emp

You will be handling calls raised via the self-service portal and over the telephone, plus the occasional walk-in to the Service Desk or the ICT Hub, reassuring colleagues, finding solutions and ensuring a great customer experience. You will also need to understand when some Incidents or Service Req

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. A leading financial information services provider is seeking an AI Product Owner & Developer in London. Ideal candidates will possess strong

Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the issue cycle.

We are looking for a BT Service Desk Technician for our offices in London to serve as the first point of contact for end-users who require technical support and assistance. Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorp

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

The ideal candidate must be proficient in both English and Portuguese with at least 1 year of experience in a service desk environment. A digital services provider is looking for a support specialist to assist corporate clients via phone, email, and chat.

The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. First point of contact on the service desk – calm in a storm and quick on the keyboard. Join a fast-growing technology services

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst for their Hospitality Team. Candidates should have 1st line IT support experience, ITIL knowledge, and excel in providing proactive customer service.

Service Desk Analyst vacancy in Gloucestershire (279DM). As a Service Desk Analyst, you’ll be on the front line of network defence and performance — ensuring system uptime, responding rapidly to incidents, and strengthening the backbone of the company’s digital operations. Are you a problem‑

You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working within a team of 8 Service Desk Analysts

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and maintaining support documentation.

A leading IT support services provider in England is seeking a dedicated Service Desk Engineer.

Technical Service Desk Manager. Oversee Service Desk involvement in deployments, upgrades, and relocations. Significant experience managing an IT Service Desk team in a multi‑tier support environment.

Excellent growth opportunities: As part of our team, you will have access to a wealth of career advancement opportunities within both the IT service desk team and the broader company. We are seeking a highly motivated and customer-centric individual to join our dynamic team as a 1st Line IT Service

A managed service provider in Gloucester is seeking an IT Service Desk Engineer to join their high-performing IT team.

Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to N

A leading entertainment and sports agency is offering a paid internship program in London for 8 weeks, starting June 15th, 2026.Interns will gain exposure to various projects, from research to data entry, while developing skills in a dynamic environment.Applicants should demonstrate strong admin, co

In this full-time role, you'll coordinate meeting room bookings and deliver exceptional service to clients and visitors.

Appointment to a band 3 IT Service Desk Technician or band 4 IT Service Desk Analyst role depending on experience and skills. Due to internal promotion we have an exciting gateway opportunity for a dynamic individual to join us as an Analyst on our IT Service Desk who provide first line support to N

A global music company is seeking a Service Desk Analyst to provide user support and resolve inquiries for business users. The ideal candidate has strong customer service experience, fluency in English and another EU language, excellent communication skills, and familiarity with ERP and ticketing sy

A leading fitness apparel brand in the UK seeks a Service Desk Technician (1st Line) for a 12-month fixed-term contract.

As the face of Group IT department, you’ll provide excellent customer service to all consumers of the IT services provided to support the various business units across the Drax Group. You will be responsible for always delivering a high-quality service to the business, ensuring that incidents and

Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Work closely with the Corporate IT team to align service desk op

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Experience with how an ITIL service desk runs. Line IT Service Desk Engineers.

This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. The successful candidate will work within a dynamic team to e

Service Desk Technician (1st Line) - 12 months Fixed Term Contract. To assist the Service Desk Manager with the On-Boarding experience to all new Gymshark Employees to ensure they can hit the ground running with all the IT skills/functionality required for their roles. Experience with IT Service Man

A leading global financial information services provider seeks a Product Owner & Developer for the Service Desk AI Assistant role in London. Ideal candidates will have a strong AI technology background, experience with IT Service Management tools, and a passion for improving user experiences.

A consulting firm specializing in communications and public affairs support is hiring an Account Support and Service Delivery professional for its Japan Desk. Managing service delivery for Japanese government and public-sector clients, including project coordination and stakeholder management. With

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Candidates must have a previous track record of performing a Service Desk Analyst role, ideally with a proven knowledge and understanding of how these align with ITIL processes. Proven experience

A global financial services group is seeking a Service Desk team member to provide support for staff across the organisation.

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Incident resolution may involve desk-sid

Understand the full range of services that the Service Desk provides. The must-have quality required for this role is the ability to provide excellent customer service. Provide telephone, remote and desk-side support to the business, both locally and globally when needed.

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to join its Professional Services team. Candidates should have a background in IT support, a passion for customer service, and the ability to thrive in a fast-paced environment.