Service desk jobs in Cambridge - Page 2Create job alerts

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical

Working under direction from the Service Desk Team Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. Our client is looking for a proactive and positive Service Desk Engineer

Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in. This is an entry-level opportunity into IT, ideal for someone with strong customer service skills and a keen interest in technology.

Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Lead daily operations of th

Line IT Service Desk Engineers.

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

Skill development & Career Progression + Benefits.Based in Leeds- Mon – Fri needed to provide end user support, hybrid currently.Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.Apply now we are waiting to invest

Using the Helpdesk ticket logging system to facilitate Desktop / Remote Support.

What you'll do as Service Desk ManagerLead and develop a small service desk team, owning day‑to‑day operations and escalations. Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, highâ€

Service Desk Analyst – Saffron Building Society is seeking a Service Desk Analyst to join our team on a full-time, permanent basis, based in Saffron Walden, Essex. Provide first-line IT support to staff, resolving hardware and software issues promptly Troubleshoot technical problems to minimise se

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

Taking ownership for all incidents and requests Initial incident triage of all requests Maintaining the rapport with customers by displaying a detailed understanding of their support requirements Maintaining high levels of incident ownership through the incident lifecycle to a satisfactory customer

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software.

A leading managed service provider in Greater London is seeking an experienced Network Engineer to join their team.

Experience: A proven track record of delivering high quality IT Service Desk support, working on a Service Desk supporting a 1000+ user, multi‑site environment. Job Title: IT Service Desk Analyst. As an IT Service Desk Analyst, you will be the first point of contact for all IT-related issues and r

Log calls using service desk tools ITIL processes, work within these frameworks to deliver customer service levels >. Wanstor stands at the forefront of the industry with a full portfolio of high‑quality services. From our award‑winning managed services to our robust data and development capabil

Provide support for incoming requests via Service Desk ticket, telephone, chat and self-service portal. Record detailed information into Service Desk ticketing system. Service Desk Technician (L1) - In-office, London (United Kingdom).

A leading legal practice in Bristol is seeking a Service Desk Engineer to provide IT support across global locations.

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance.

A private equity-backed analytics firm in Greater London is seeking a proactive Service Desk Engineer to support global teams.

A leading recruitment agency is seeking an IT Service Desk Analyst to provide high-quality support in London on a 12-month Fixed Term Contract.

Some experience in a Service Desk or Helpdesk environment, with strong communication and problem-solving skills. The Service Desk Agent is customer facing and fully office based. Occupational Health & Wellbeing Services.

Additional keywords: Service Desk Analyst, IT Support, Helpdesk Analyst, First Line Support, IT Technician, Technical Support, Customer Support, Entry Level IT, IT Support Specialist. Experience in a service desk or IT support role is desirable but not essential, as full training will be provided. S

A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in London. The ideal candidate has relevant qualifications, experience with helpdesk systems, and a commitment to professional development.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

A consulting firm specializing in communications and public affairs support is hiring an Account Support and Service Delivery professional for its Japan Desk. With a lean team structure, this position offers the opportunity to work closely on each project and develop into a core member of the Japan

The role involves processing incident alerts, resolving technical issues, and ensuring service restoration while maintaining high standards of customer service. A leading IT consultancy in Greater London is seeking a Service Desk Analyst to provide first line support in an ITIL-aligned environment.

They are now seeking an experienced 2nd Line Service Desk Engineer to join their Service Desk team, providing high-quality technical support across a complex, regulated financial services environment. Minimum 3 years experience in a 2nd Line Support / Service Desk Engineer role. Our client is an ext

Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support. Line Support / Service Desk Analyst / IT Support.

Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Line IT Service Desk Engineers. Duties and Responsibilities of their 2nd Line IT Service Desk Engineer:.

In this role, you will be responsible for resolving incidents, supporting Apple Mac requests, and ensuring high-quality service for clients. Ideal candidates have a strong customer service background, foundational knowledge in Apple Mac systems, and experience with modern IT tools. A leading IT serv

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk

A leading IT solutions provider in the United Kingdom is seeking an experienced technical support professional to enhance its Service Desk team. Key responsibilities include resolving incidents, managing service requests, and ensuring compliance with ISO standards.

First point of contact on the service desk – calm in a storm and quick on the keyboard. The team is hiring 3 x Service Desk Engineers (Maidenhead) to provide front-line technical support, resolve incidents, and ensure a seamless IT experience for end users. Windows 10+ Desktop, Microsoft Office.

Help ensure that processes used by the service desk team are well documented and communicated. Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardwar

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Work on incidents and service requests. Active Directory Domain Services.

A leading rental service provider in Warrington is seeking a Hire Desk Controller for a fixed term contract of 6-12 months. The role involves managing customer inquiries, onboarding new accounts, and driving sales through exceptional customer service.

A local government council in Greater London is seeking an IT Service Desk Analyst to ensure exceptional IT support across various platforms. The ideal candidate will possess strong customer service skills and a foundational understanding of ITIL practices.

A regional building society in Saffron Walden seeks a Service Desk Analyst to provide first-line IT support. The role requires strong customer service skills, a proactive attitude, and a full UK driving licence for commuting.

A leading technology solutions provider is seeking a proactive Service Desk Analyst to deliver high-quality 1st and 2nd line support in a diverse MSP environment. The ideal candidate will have excellent communication skills and a solid interest in technology, with ongoing training provided to develo

A leading SaaS consulting firm in the United Kingdom is looking for a Senior Service Desk Analyst to deliver top-notch technical support and customer service.

Our Service Desk Analysts are part of a skilled team that work closely with our customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. We've got former Service Desk colleagues in our Professional Services, ISP, Cloud & Endpoint and even

We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. During Your Time On Our Service Desk You Will Be Exposed To a Wide Range Of Technologies, Where Experience Is Desirable. Our clients rely on us to keep them informed, suppo