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Job Description – Business Development Representative – England, Ireland and Scotland Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in England, Ireland and Scotland. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

IMI plc We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world – creating lasting impact for everyone. We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport. Role Overview As the L&D Programme Coordinator, your attention to detail and commitment to seamless delivery make you a vital enabler of IMI’s development programmes. Working closely with the L&D Business Partner, you ensure the smooth coordination, communication, and operational execution of learning initiatives—particularly those focused on management development. By promoting continuous learning, you empower our employees to thrive. Key Responsibilities Programme Coordination • Coordinate the scheduling and logistics of all development programmes, with a particular focus on management development., • Communicate with participants and stakeholders to ensure smooth and professional programme delivery., • Assist in managing timelines and budgets to ensure successful delivery of L&D initiatives., • Maintain accurate documentation and track progress across all programme activities., • Work with the L&D team to monitor and evaluate programme effectiveness., • Gather and analyse data from vendors and internal stakeholders to support continuous improvement., • Contribute to impact measurement and reporting to demonstrate programme value., • Prepare clear, concise reports and summaries for internal stakeholders., • Build and maintain strong relationships with internal stakeholders, including programme participants, line managers, and senior leaders., • Coordinate with external vendors and facilitators to support high-quality programme delivery and gather feedback., • Serve as a key point of contact for programme-related queries and communications. Critical Skills for Success • Programme Delivery: Strong organisational skills with experience coordinating and supporting the delivery of development programmes, particularly in management development., • Project Management: Ability to manage timelines, budgets, and logistics across multiple programmes, ensuring smooth execution and alignment with strategic goals., • Data & Evaluation: Skilled in collecting, analysing, and reporting data to evaluate programme effectiveness and support continuous improvement., • Stakeholder Engagement: Confident communicator with the ability to build strong relationships across internal teams and external vendors, acting as a key point of contact., • Learning Culture: Passionate about promoting learning and development, with a mindset that supports IMI’s ‘Be Curious’ value and encourages professional growth., • Technology & Tools: Confident using digital tools and quick to adapt to new technologies, including exploring how AI can enhance learning workflows and programme delivery. IMI is an inclusive employer; diversity is very important to us, and we want to receive applications from people from all backgrounds.

Clinical Trial Supply Manager Location: United Kingdom, Remote with 2 days in office per month A leading global biopharmaceutical company with one of the industry’s most diverse and promising pipelines is seeking an experienced Clinical Trial Supply Manager. The organization is united by a single vision: transforming patients’ lives through science. With groundbreaking work in oncology, hematology, immunology, and cardiovascular disease, this role offers the opportunity to contribute to innovative treatments that bring meaningful change to patients worldwide. Position Summary This position is responsible for creating and maintaining supply strategies for investigational products across global clinical studies. The role requires proactive collaboration, strategic planning, and operational excellence to ensure timely delivery of quality clinical supplies while navigating complex regulatory, logistical, and scientific requirements. Key Responsibilities • Lead clinical supply strategies in alignment with study design, corporate goals, and regulatory standards., • Collaborate with internal teams and external partners (development, manufacturing, packaging, quality, logistics, vendors) to ensure seamless execution., • Forecast supply requirements, monitor utilization, and adjust strategies to mitigate risks., • Provide input on clinical protocols, influence study timelines, and advise on country selection., • Oversee manufacturing, packaging, labeling, and distribution of investigational products., • Manage IRT specifications, supply strategies at depot/site level, and global regulatory release requirements., • Drive continuous improvement initiatives across functions., • Serve as primary point of contact for assigned compounds and studies., • Support inspection readiness, compliance documentation, deviations, and change controls., • Contribute to vendor management, sourcing of comparator/commercial drugs, and study budgeting. Qualifications & Skills • Strong background in the pharmaceutical/biotech industry with significant clinical supply chain management experience (global scope preferred)., • Solid knowledge of global drug development processes, regulatory requirements, and clinical supply best practices., • Proficiency in forecasting, planning, manufacturing, labeling, logistics, IVRS/IRT, CTMS, and import/export compliance., • Strong project management, communication, negotiation, and conflict resolution skills., • Ability to build consensus, influence cross-functional teams, and drive execution., • Experience mentoring, leading teams, and contributing to departmental process improvements. If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help! About Planet Pharma Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Our customer, a leading national law firm seeking an experienced professional to join the Risk & Compliance team as a Business Improvement Manager. The role will focus on enhancing and streamlining Anti-Money Laundering (AML) processes, driving efficiency, and ensuring compliance with regulatory requirements. This is a 12 month FTC, 2 days per week in the office Hybrid role based in Birmingham or Sheffield. Key Responsibilities: • Lead initiatives to review, design, and implement improvements to AML processes, policies, and procedures., • Collaborate with Risk & Compliance, IT, and business teams to identify pain points and deliver practical solutions., • Develop and maintain project plans to drive AML process improvements and ensure timely delivery., • Monitor changes in AML regulation and industry best practice, translating these into operational improvements., • Manage and implement system enhancements and automation within AML workflows., • Provide training, guidance, and support to stakeholders on new AML processes and improvements., • Analyse data, produce reports, and present recommendations to senior leadership., • Act as a change champion, promoting efficiency, consistency, and compliance across the firm. Skills & Experience: • Strong understanding of AML regulations and compliance frameworks within the legal or financial services sector., • Proven experience in process improvement, project management, or business transformation., • Ability to analyse complex problems, identify solutions, and drive implementation., • Excellent stakeholder management and communication skills, with the ability to influence at all levels., • Experience working with AML technology or case management systems is desirable., • Relevant professional qualifications (e.g., ICA, CAMS, Lean Six Sigma) are an advantage. About Elevate Elevate provides consulting, technology and services to law departments and law firms across the globe. Headquartered in Los Angeles, our 1,600+ strong team of legal professionals, lawyers, consultants, project managers, and engineers operate across the United States, Europe, UK, and Asia, Hong Kong and Australia. ElevateFlex, is the flexible resourcing capability within Elevate, we define and support a new flexible career within the legal industry. We match exceptional legal professionals to the evolving needs of our Customers through the curation of a world-class, global Community of Talent, and advanced, technology-enabled search. We were recently proud to be assessed in Band 1 of Chamber’s Global Flexible Legal Resourcing category. Our Vision is a world where legal and business teams achieve incredible outcomes, together. Equitability and Inclusion are critical to ElevateFlex’s success. As The Law Company, changing the legal business landscape, we know a diverse, inclusive work culture is at the heart of attracting, retaining, and celebrating the industry’s most talented people. We empower our employees to bring their whole selves to work because we know that diversity of experience and perspective drive innovation and is simply good business. As a strong proponent of diversity, equitability, and inclusion, ElevateFlex is committed to hiring diverse candidates from all backgrounds. We invite you to apply to become part of the ElevateFlex Team – help us change the legal business landscape and make a dent in the legal universe.

Our client is an international law firm who is considered a market leader in their field and recognised by prominent business and legal publications for its innovations in client service, they are now looking for a Reward Manager to join their busy team, on an interim basis. The main responsibilities for the Reward Manager will be to lead the BAU reward processes the offices across the UK, ensuring that they remain a market competitive employer in terms of both fixed salary and variable pay. KEY DUTIES INCLUDE: • Conducting salary benchmarking analysis using Willis Towers Watson Compensation Platform and making recommendations based on that analysis., • Supporting the Salary Review process from analysis, budgeting, recommendation gathering, sign off and communication., • Managing day to day Reward matters, BAU activities, advising on best practice and working closely with the wider HR teams., • Project management, process improvement and strategic support alongside the CPO and wider HR team, • Oversee and manage other member of the Reward team The Reward Manager will ideally have five years’ experience within compensation review and salary benchmarking experience using the Willis Towers Watson methodology. Experience of compensation software's is desirable. It is essential to possess high level numerical & analytical skills with the ability to analyse market data in excel and other software tools while making data driven decisions. The right candidate will have experience of working within a Matrix organisation with excellent stakeholder management skills. An understanding of employee benefits including health and risk benefits will be advantageous. The Reward Manager will have the ability to lead and motivate, be professional and possess high attention to detail.

Bid Director Location: Bristol / London / Birmingham (Hybrid) Division: Strategic Business Development About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We’re creating a new senior leadership role to transform how we win work across our three divisions — Public, Commercial, and Technology. The Head of Bidding Strategy & Frameworks will define, lead, and continuously improve Hoare Lea’s firmwide approach to bidding — shaping policy, process, and behaviours that drive consistency, efficiency, and measurable performance improvement. This role combines strategic leadership with practical delivery. In the early stages, you will work hands-on within live bids and frameworks, helping to diagnose current challenges and identify the real-world opportunities to improve. By “doing” as well as leading, you’ll gain valuable insights into the people, processes, and tools that shape our current ways of working — enabling you to design solutions that are pragmatic, scalable, and impactful. A critical dimension of this role is the connection to Brand and Marketing. Working closely with our marketing and visualisation teams, you’ll ensure that every submission reflects the Hoare Lea brand — distinctive, professional, and client-centred — with market-leading content and design that make our proposals easy to navigate, engaging to read, and meaningful. It’s a chance to build credibility through action, demonstrate leadership through collaboration, and create the foundations for lasting transformation in how Hoare Lea approaches work-winning. In this key and varied role, you can expect to: What You’ll Do Strategic Leadership & Transformation • Develop and implement a cohesive, firmwide bid strategy that aligns with Hoare Lea’s growth priorities and the Tetra Tech Group’s work-winning standards., • Assess existing processes, identify risks and opportunities, and lead change across teams and disciplines to deliver a high-performing bid function., • Lead by example through early, hands-on involvement in bids and frameworks — using direct experience to inform and shape strategy, policy, and process improvements., • Introduce governance and performance metrics (e.g., hit rate, ROI, bid/no-bid decisions) that track and improve effectiveness over time., • Embed digital tools — including AI-assisted authoring, CRM, and data analysis — to enhance efficiency and consistency. Framework Leadership & Business Growth • Lead the management and performance of key national and sector frameworks, using them as platforms to generate real work — not just as a “win in name.”, • Shape our approach to framework ownership, ensuring delivery teams are supported to convert positions into tangible project appointments and consultancy revenue., • Act as Hoare Lea’s senior representative for strategic frameworks, ensuring strong client relationships and alignment with Tetra Tech’s wider operations., • Strengthen our approach to main contractor relationships, bringing insight and experience to enhance collaboration and value creation. Capability Building • Establish a professional, scalable bid management infrastructure and build internal capability across all divisions., • Develop collateral, templates, and training materials that elevate the quality and impact of submissions., • Mentor and coach emerging bid and business development professionals, fostering a culture of continuous improvement and shared learning. Collaboration, Brand & Influence • Partner with Divisional Directors, Sector Leads, Program Managers, and the Strategic Business Development team to ensure a joined-up approach to opportunity management., • Work closely with Marketing and Brand colleagues, ensuring that all bid and framework submissions reflect Hoare Lea’s visual and tonal identity, and that our content stands out in the marketplace for clarity, quality, and creativity., • Collaborate with our visualisation team, bid managers and coordinators to create visually impactful, easy-to-consume proposals and presentations that strengthen our client relationships and reinforce our value., • Drive cross-firm collaboration, connecting project, commercial, and design leaders to produce coherent, persuasive, and client-centred proposals., • Represent Hoare Lea within Tetra Tech Europe’s network to identify shared opportunities and strengthen our collective offer About you Essential Skills & Experience To be successful in this role you’ll need: • Proven experience in a senior bid, pursuit, or frameworks role within construction, engineering, or consultancy., • Track record of shaping bid strategy and improving hit rates across complex, multi-disciplinary submissions., • Confidence working in ambiguous or evolving environments — with the ability to create structure, clarity, and momentum., • Strong influencing and communication skills, with credibility at senior leadership level., • Deep understanding of how digital tools (AI, CRM, data) can enhance work-winning outcomes., • A passion for brand integrity and design quality — with an eye for how presentation and storytelling drive engagement and success., • Experience managing frameworks and client relationships in the public or infrastructure sectors., • Background in major project, main contractor, or consultancy bidding. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

We’re hiring! If you're looking for your next exciting opportunity or know someone who would be a great fit, check out the details below: About the Company Onward Group is committed to innovation and excellence in the automotive industry, fostering a culture of collaboration and growth. Role : • Plan and execute vehicle-level testing for brake refinement (noise, vibration, harshness, performance, and feel)., • Lead palliative development and validation to resolve brake refinement issues., • Collect, process, and interpret test data to support engineering decisions., • Support test instrumentation setup (brake pressure sensors, accelerometers, microphones, etc.) and ensure data integrity., • Drive issue identification and root cause analysis, working closely with Design, CAE, Suppliers, and Programme teams., • Document and present test results, findings, and recommendations to stakeholders., • Ensure delivery of programme targets for brake refinement, • Contribute to continuous improvement activities for brake refinement methods and tools. Knowledge, Skills & Experience : • Proven experience in Brakes Engineering / Vehicle Dynamics / Refinement within an OEM or Tier-1 environment., • Strong understanding of Brakes NVH, performance, and longitudinal dynamics., • Hands-on experience in vehicle testing, instrumentation, and data acquisition systems., • Knowledge of palliative development and refinement countermeasures. Feel free to share your updated resume along with your availability for today here :

Role Purpose Are you an experienced Operations Manager who thrives on driving performance and fostering strong relationships, while also possessing a strategic mindset for growth? Do you fancy a change from day-to-day operations and want to get involved in delivering our strategic goals through acquiring new businesses and analysing existing businesses? This exciting new opportunity offers the chance to further develop your operational skills and have a direct impact on our expansion through acquisitions. We're seeking a talented individual to take a leading role in identifying, evaluating, and integrating new acquisitions into our growing estate, while also overseeing a small portfolio of our existing pubs, ensuring their continued success and profitability. Our L&T Operations Managers (OM) are at the forefront of partnering with our Publicans, developing awesome pubs for the community. Operations Managers think big, innovative, and commercially inspire our Publicans to generate sustainable sales and profitability, as well as converting those sales to profit through excellent pub controls and disciplines to exceed targets and drive performance. A key part of the Operations Manager role in the Development region is to be pivotal to the success of the acquisitions and transfer programme. Accountabilities Partnership - Can effectively network to build, develop and maintain a pipeline of candidates for all businesses within the area. Has experience of recruiting high calibre individuals who demonstrate relevant and proven skills to maximise the potential of each individual business. • Work hand and hand with our acquisitions team assessing individual and small group acquisitions., • Actively seek out and identify potential pub acquisition opportunities that align with our strategic growth objectives., • Help determine the future direction of these businesses and assimilate them into the estate seamlessly. Guest Working with new and existing Publicans through a business-to-business mindset aiming together to exceed guest expectations that provide ways to inspire and educate publicans on how they can maintain great service and standards, engage with, support delivery of and promote centrally available tools & training that will enable 5* guest led experiences in every pub. • Drive an exciting sales led culture across all pubs – maximising all sales opportunities underpinned by a Business to Business Mindset (B2B), • Engage with, support delivery of and promote centrally facilitated tools, that support Publicans to maximise the power of social media in interacting with their communities, guests and in turn generate sales., • Maximise the Punch guest segmentation tools, HDI insight data to add value to publicans guest led decision making inclusive of (Food, Drink), price, place, and promotion (ROTW). Compliance Helping our Publicans to be fully informed of what is required of them to be operationally compliant, and that the follow the basic disciplines of both trading their businesses and legal processes, including the conditions of their agreement with Punch. • Adherence to regulated principles of The Pubs Code., • Maintaining strong publican relationships by adhering to the Punch call cycle, • Ensuring compliance with Leased and Tenanted Act and TUPE employment regulations for transferring and acquisition sites, • Management of Large Pack Tie Compliance ensuring CDI is below the targeted % average, with a zero tolerance to buying out., • Working with the central credit team, and support tools in preventing and managing debt Proactive Sales Pro-active, insight-led sales, getting the right product to secure volume & overall growth, identifying areas for improvement and development, not being afraid to think differently equally to challenge sales led opportunities for the benefit of Punch and our Pubs. Consistently focused on developing customer-related opportunities to improve company sales and profits. Demonstrates creativity in building new business and approaches every business encounter with a sales orientation. • Successful onboarding of new businesses – delivering growth the business and delivering the group strategic plan., • Lead and develop Publican business and sales growth skills within your region as a key focus for growth, • Deliver Operational excellence across all Pubs maintaining high standards across the Operational basics., • Utilising the premiumisation ranging tool to achieve 100% perfect range that drives great margin and sales. Profit Conversion and protection Demonstrate strong commercial decision making with the ability to implement and manage profit controls that enable sustainable profit and growth. • Develop a clear vision to deliver area plans and aligned budget which focuses on Key Performance Indicators such as organic sales growth, acquisitions, succession planning, improved cost control and operating profit, including effective management of budgets, forecasting and overall P&L management., • Maximise the Punch guest segmentation tools, HDI insight data to ensure acquisitions deliver the required return on investment, • Conduct initial due diligence, including market analysis, financial assessment, and operational feasibility studies for prospective acquisitions., • Work closely with senior leadership and external advisors (e.g. property, legal, financial) throughout the acquisition process, from negotiation to completion., • Develop and execute post-acquisition improvement plans to quickly optimize the performance and profitability of new sites. About You: • Proven experience as an L&T Operations Manager or similar multi-site operational role within the hospitality industry., • Demonstrable experience in driving commercial performance and achieving targets., • An analytical and strategic mindset, with a keen interest in business development and growth., • Excellent communication, negotiation, and interpersonal skills, able to build rapport with diverse stakeholders., • Self-motivated, proactive, and able to manage multiple priorities effectively in a fast-paced environment., • A valid UK driving license and willingness to travel extensively. What We Offer: • Competitive salary, • Annual Company Bonus Scheme, • Company pension, • 25 Annual holiday days (Option to buy and sell), • Award winning wellbeing programme, • Retail & Leisure discount scheme, • and much more…… If you're a results-driven Operations Manager ready for a new challenge that combines operational excellence with strategic acquisitions, we want to hear from you!

Preferably retail; e-commerce background. Excellent communication and coordination skills, as well as the ability to implement systems;.

At Attain we are recruiting to a number of Senior Healthcare Change Manager roles which offers a great opportunity to apply your expertise, strategic thinking and leadership skills to drive meaningful change within the NHS. At Attain, the largest independent health advisory and delivery organisation in the UK, we empower passionate, values driven professionals to make a real difference in healthcare delivery and outcomes. The opportunity In our Senior Healthcare Change Manager role, you’ll collaborate with NHS customers and healthcare organisations to design and deliver impactful change and operational improvements aligned to the NHS 10-year plan; supporting customers to deliver programmes of work which address the challenges faced across healthcare. You’ll apply your expertise and leadership skills to deliver projects and programmes that drive sustainable transformation and improve outcomes for patients, communities, and teams. We are seeking professionals who are skilled at identifying challenges, creating meaningful solutions, and guiding diverse teams through complex initiatives. Your ability to think strategically while managing operational delivery will be key to your success. Working for us Attain is defined by our people. We are a collaborative, values-driven team committed to delivering lasting improvements in healthcare. What your days may look like You will have the opportunity to; • work with colleagues who are passionate about improving health and care for local communities, • lead delivery of healthcare change projects and programmes in different systems across the country, • travel to different parts of the country, working with clients on site to deliver impactful change, • focus on national and local policy development and share your knowledge and expertise, • deliver internal work, which helps develop Attain’s solutions and drive business development, • focus on personal development and career planning to support you to achieve your own personal goals, • lead values driven teams to deliver large scale programmes and achieve associated outcomes Type of work: As a Senior Manager at Attain you will have the opportunity to work on a wide range of projects applying your programme and change management experience, for example: • Service transformation and redesign, • Digital and technology enabled change including process reviews, • Cost improvement programmes, • Consulting project including strategy development, • Working across regions, systems, places and at neighbourhood level About you Success in this role requires strong interpersonal and communication skills, emotional intelligence, adaptability, and the confidence to work independently; you'll need the energy, drive, and self-motivation to lead through complexity, build trusted relationships, influence stakeholders, and stay focused on delivering meaningful impact in fast-paced, evolving environments We’re seeking candidates with: • proven experience delivering strategic and operational project and programmes in healthcare or related fields, • expertise in leading and managing complex programmes or projects, from inception to delivery, • strong programme management skills, including familiarity with relevant tools and methodologies, • a track record of working with senior stakeholders to influence decision-making and drive change, • ability to lead teams, fostering collaboration and accountability, • operational or clinical experience, with exposure to provider environments, • proficiency in data interpretation and analytics to inform decision-making, • Microsoft Office expertise, particularly Excel and PowerPoint The benefits • competitive salary, • performance/profit-based annual bonus, • 27 days of annual leave, plus bank holidays on top, • 6% employer contribution pension scheme, • company-paid subscription to a professional body, • flexible working opportunities, • a suite of learning tools to support continuing professional development, • life insurance – 4x salary, • income protection scheme for sickness or injury, • experience a rich variety of delivery projects across different care areas Looking for future opportunities? We understand that now may not be the right time for everyone to make a career move. However, we would be happy to have a conversation with individuals who are considering future opportunities. At Attain, we're always keen to connect with talented people who share our values. We’d be pleased to share more about what it’s like to work with us, the kinds of opportunities that may arise, and how we can support you in exploring a future role within the organisation. To express interest for future opportunities please send your CV and a cover letter to . We look forward to hearing from you. At Attain our culture and company values promote a supportive and inclusive environment where our employees’ differences are nurtured to enable everyone to reach their full potential. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances are positively valued as they enable Attain to continually bring creativity and innovation to our clients work and internally. Our recruitment process reflects this commitment, focusing on skills, capabilities, and experience to ensure fairness and equity at every step.

At mOm, we take a distinctive approach, combining the energy of a growing organisation with a global reach and a commitment to turning ambitious goals into reality. If you possess the drive, ambition, and character to contribute to our journey, we look forward to the opportunity to meet you. Role: Territory Manager Purpose of the role: The Territory Manager’s (TM) primary responsibility is to drive sales of mOm incubators and accessories within their designated area to NHS hospitals and other relevant healthcare institutions. The TM will act as the key interface between their customers and the company’s departments, ensuring sales of our products are installed in a timely manner, hospital staff correctly trained, feedback is collected and distributed, and clients are well supported in the use of our products ensuring the delivery of high-quality neonatal care. Start Date: ASAP Location: The TM will be responsible for: South/South-West/West-Midlands but this will be finalised based on geographical location and is subject to change. The TM should be located within commutable distance of central London and our office in Stevenage. Duties of role: • Achieve or exceed unit and revenue sales targets, • Promote awareness of mOm products in alignment with agreed messaging and communication strategy, • Work with key decision makers and stakeholders to ensure the correct & safe adoption of our products to deliver excellent neonatal care, • Develop and maintain relationships with key customers in each territory, whilst facilitating ongoing product training and support, • Demonstrate and promote our products to various & relevant audiences, • Provide timely and accurate sales budgets and forecasts as required, • Serve as the company’s interface in matters related to client needs, • Support refinement and development of new products by feeding back customer needs, • Support refinement and development of sales collateral, • Maintain and keep up to date customer records and provide regular reporting as required, • Follow up on leads with the aim to qualify and establish viable prospects, • Represent mOm at various and relevant events and conferences, • Act in accordance with all regulatory and quality requirements, • Process quotes and invoices, and ensure delivery of our products and services, • Maintain confidentiality and integrity when working, • Other related tasks as required. Essential Personality Characteristics and Traits: • Passionate – able to convey enthusiasm and gain buy-in/followship from others, • Strong work ethic – driven to repeatedly and reliable perform at a high level, • Bias to action - a self-starter who can manage their own objectives, time and workload, • Ownership - willing to take responsibility and drive activities, • Calm under pressure - copes well with unexpected change, and can problem-solve effectively, making sound judgments quickly in dynamic, high-stakes environments, • Versatile – equally adept at working effectively, both independently and as part of a multi-disciplinary team, • Collaborates effectively and actively shares own knowledge, • Empathetic and supportive – able to understand the perspectives of internal and external customers, building trust and credibility. Can change tact and direction smoothly on (sometimes subtle) audible & physical cues, • Respectful of other views, opinions and contributions., • Honest and professional – can maintain confidentiality and integrity when working, • Eager to continually learn and improve, • Focused and tenacious – persistent in overcoming barriers and maintaining momentum in long sales cycles., • Organised – able to manage territory, pipeline, and administrative requirements efficiently., • Resilient and determined – Tenacious enough to keep working toward achieving a goal Essential Skills: • Communicating – confident, articulate, clear, engaging, and persuasive in both verbal and written formats to technical and non-technical audiences., • Listening – attentive and responsive to customer needs, internal and external., • Organised - systematic and structured in planning, reporting, and executing sales activities., • Team player – collaborates effectively with colleagues, clinical staff, and cross-functional partners., • Presenting – confident in delivering impactful product demonstrations and clinical presentations., • Writing – professional in proposals, correspondence, and reporting., • Numeracy – comfortable with pricing, forecasting, data analysis, and tendering., • Selling and negotiating – proven ability to identify sales opportunities, influence purchasing decisions, and close opportunities., • Training – skilled in educating healthcare professionals on device use and clinical applications., • Entrepreneurial – able to analyse, take ownership, and find workable solutions for problems., • Driving – possess a clean UK drivers’ licence Desirable experience: • Demonstrable record of business development in capital or/and medical device sales, • Previous experience of working in a start-up medical device business, • Worked in the NHS in Maternity / Neonatal care Qualifications: • Medical or life science qualification, • Clean driving licence. A little bit about mOm mOm is a multi-award-winning start-up that holds onto strong values of community, pioneering spirit and a patient-centric approach. By constantly questioning conventional wisdom, the team are working on introducing a range of products in healthcare, the first of which is the lightweight & portable mOm Essential Incubator. We aim to achieve this while ensuring a focus on continual quality improvement and customer satisfaction. Our mission is to give every child the best start in life through smarter healthcare technology. This role offers the opportunity to make your mark as a key member of the mOm team. If you value high standards, an open working environment and taking the lead on your own projects within an energetic environment, join mOm! If you feel you have the relevant experience and want to do something that will have a profound and positive impact on the world, please contact us at A competitive salary and remuneration package will be offered. Recruitment agencies & third parties: Please note - we do not accept unsolicited CVs or candidate introductions from agencies or recruiters. Any submission of CVs, names and/or details of any candidates will be considered the property of mOm Incubators Ltd, and no fees will be payable for any candidate referred in this manner.

GROUP SPA TRAINER – NORTH REGION WHO WE ARE Champneys is a destination health spa brand with a collection of luxurious resorts, hotels, and day spas across the UK, including locations in Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent, and Leicestershire. Rooted in the belief that health, beauty, and wellbeing are deeply interconnected, we are passionate about creating experiences that enhance the lives of our guests and developing treatments that support them in feeling happier and healthier inside and out. As a family-run business, we pride ourselves on high standards, professionalism, and a commitment to excellence across all areas of our operation—including training, development, and education. ROLE OBJECTIVE As Group Spa Trainer for the North Region, you will play a pivotal role in developing and supporting the spa teams across our Northern resorts. The spa operation is at the core of the Champneys brand, and this role ensures our therapists deliver exceptional experiences in line with our values and standards. You will be responsible for delivering training, identifying skill gaps, and fostering continuous improvement across the Northern region. This role requires both a hands-on and strategic approach, with a strong emphasis on maintaining quality, consistency, and innovation within our spa teams. KEY RESPONSIBILITIES • Deliver high-quality, engaging training to spa therapists across all Champneys spas in the North region., • Identify training needs and develop tailored learning programs to support individual and team growth., • Introduce and implement new treatments and protocols, maintaining Champneys’ position as a leader in spa excellence., • Work closely with the Group Spa Manager and Regional Spa Managers to support operational and commercial objectives., • Oversee the induction process for new therapists, ensuring it is up to date, comprehensive, and aligned with company standards., • Travel regularly to Northern spa locations to support on-site training, coaching, and development., • Maintain accurate training records and provide reports on team progress and development plans., • Attend and contribute to regular group training meetings and initiatives., • Share knowledge across the team, promote collaboration, and contribute to a positive and respectful working environment., • Uphold brand standards and ensure consistent treatment delivery across all Northern spas., • Mentor and support therapists in developing technical skills and delivering an exceptional guest experience., • Lead by example in professionalism, standards, and guest care., • Manage training resources and ensure materials are current and aligned with brand guidelines., • Support administrative tasks related to training and team development. HEALTH & SAFETY RESPONSIBILITIES • Ensure all spa team members are aware of and adhere to relevant health and safety procedures., • Confirm that protective equipment is used where required for specific treatments., • Guarantee that all staff are properly trained and qualified before delivering treatments or classes. EXPERIENCE & SKILLS REQUIRED • Proven experience in the spa industry, previous field trainer experience essential. Experience delivering training and coaching in a fast-paced, customer-focused environment., • Strong knowledge of a wide range of spa treatments and the ability to adapt protocols as needed., • Experience working with apprenticeships is highly desirable., • Passionate about learning, development, and the wellbeing industry., • Excellent communication and interpersonal skills., • Highly organised with strong attention to detail., • Willingness and flexibility to travel across the North region and occasionally nationally. ADDITIONAL INFORMATION This is a field-based role working between multiple spa locations within the North Region. Candidates must be based near one of our Northern spas and able to travel regularly between sites as part of their weekly schedule.

Strategic Account Manager Location: West Coast of the GB/Northern Ireland with regular travel. Salary: £50,000 plus up to 15% Bonus Main Purpose of Role Reporting to the Director of Operations, the role holder will lead, engage and support their management team deliver operational excellence across a multisite contract, specialising in the delivery of security services in an maritime environment. They will ensure that exceptional service levels, continuous improvement and innovation are provided to our customer. This role is assigned to a high profile, prestigious customer, therefore the candidate will possess a deep understanding of delivering excellent customer service and engaging management teams to deliver on our vision ensuring Bidvest Noonan is the best FM business. Our purpose describes what matters most to us. People • Be a role model for positive attitude and respect for our colleagues., • Demonstrate leadership in best practice people management by ensuring that our policies and procedures are embedded within our customer contracts., • Ensure our leadership team effectively enact our recruitment, onboarding and induction processes to ensure we win in the market as the Employer of Choice, equipping colleagues to thrive from day one with compelling experiences that exceed their expectations., • Manage our Pathway to Success programme to set objectives and develop our colleague’s skills, knowledge, capabilities and career pathway., • Lead and encourage a culture of reward and recognition, and proactively acknowledge the contributions of our colleagues., • Lead a culture of health and well-being and encourage our colleagues to be open with their health and welfare concerns., • Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our customers., • Work closely with our People and Culture team to manage colleague challenges and welfare matters., • Actively support and encourage a culture of social responsibility., • Drive and lead a green agenda across our business., • Actively promote and participate in events that support local charities. Customer • Increase the depth of our customer relationships, develop and sustain strong relationships at decision maker level and reinforce our mission to always be ‘their partner of choice’., • Ensure that our leadership team provide a first-class customer experience., • Interrogate management information systems which provide information to enable sound commercial judgement for decision making., • Provide support across our customer sites by advising on SLAs, KPIs, objectives and projects., • Regularly review performance standards which deliver customer expectations., • Identify and manage challenges or risks that will impact service delivery and/or contracts., • Ensure adherence to all legal requirements., • Achieve EBIT, turnover and budget targets., • Actively contribute towards the achievement of our strategic and operational targets and overall business aims. Growth • Work in partnership with our Business Development Director to mine the existing customer portfolio for added value, retention and new opportunities., • Actively contribute to consultative pipeline planning sessions to understand opportunities and develop best solutions for maximising revenue., • Network extensively within our market, supporting brand growth, and use intelligence events to develop creative thinking, bring new ideas and enhance business opportunities., • Support business development activity at tender preparation and contract mobilisation., • Drive a high-performance change culture across our business, lead from the front, anticipate the future and motivate the business to embrace change., • Work closely with the wider leadership team to discuss actions, innovations, and challenges. Simplicity • A safety 1st mentality, • Lead innovation and development and maintain market understanding and proposals for implementation of new ways of working., • Develop and implement a culture within the leadership team which seeks out innovation and added value in all areas., • Work collaboratively with our Technology and Innovation Director to foster a workplace culture of continuous improvement and consistently exceed our customer expectations. Person Specification Qualifications • Port/Aviation Experience a distinct advantage, • Qualification in Management, Leadership or Business related discipline or equivalent., • Security Industry Authority (SIA non frontline minimum) Licence, • PSFA Qualification a distinct advantage, • Full clean driving licence., • International Ship and Port Facility Security (ISPS) code, • Health & Safety, • Risk Management Knowledge and Experience • Demonstrable track record (at least 7 years) in leadership roles within the Security Management industry, • Evidence of managing multiple sites, • Experience of managing change and leading teams through change, • Experience in the transport industry, • Exceptional knowledge of multiple operational functions and principles, including operations, customer service delivery and colleague engagement., • Proven ability to plan and manage operational process for maximum efficiency and productivity., • Excellent communication skills including use of PowerPoint and other presentation tools., • Excellent organisation and project planning skills., • Ability to streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands., • Strong working knowledge of industry regulations and legislative guidelines., • Ability to remove barriers and drive innovation., • Ability to use a creative approach to influence at all levels, leading the team to meet demanding targets and deadlines within a modern, fast-paced environment and creating a “can do” culture., • Experience in leading and driving business growth., • Ability to assimilate facts quickly and use to articulate benefits and / or risks both internally and externally., • Experience within the services sector., • Senior leadership team functional experience reporting to business unit leader., • Evidence of working in GB across multiple sites Skills and Abilities • Developing and sustaining effective working relationships., • Communication and interpersonal., • Persuasive, enthusiastic and tenacious., • Attention to detail., • Working under pressure and meeting deadlines., • Strategic planning., • Problem solving and decision making., • Working as part of a team., • Providing expert advice and knowledge., • Analysing information., • Evaluating information to support action., • Support our business through change transformation for long-term sustainability, stimulate others to make change happen and actively sponsor new business critical changes., • Understand the varying needs of the business, adapt to and manage different and conflicting views of change across our business at all levels.

Position Summary We are seeking a seasoned and strategic leader to join our Global Medical Safety (GMS) organization. This role is accountable for guiding the development and execution of benefit-risk assessments, proactive risk management strategies, and safety evidence generation. As a key member of the GMS leadership team, the successful candidate will influence the strategic direction of the function, drive cross-functional initiatives, and ensure the highest standards of quality, compliance, and ethics across safety processes. Key Responsibilities • Motivate, direct, challenge, and advise Leads, Scientists, and senior governance bodies in designing and implementing best-in-class safety strategies and benefit-risk evaluations., • Review and sign off on safety-related communications and documentation intended for external stakeholders, acting as a delegate for senior safety leadership., • Represent the safety function in high-level internal and external forums, including cross-functional committees, regulatory meetings, and scientific advisory panels focused on benefit-risk discussions., • Lead and contribute to strategic projects and initiatives across safety and related functional areas, supporting corporate goals and innovation., • Participate in setting the strategic direction of the Global Medical Safety function, contributing to both functional and enterprise-level priorities., • Act as Global Process Owner for key pharmacovigilance and patient safety processes, ensuring alignment with regulatory expectations and internal standards., • Stay current with evolving regulatory landscapes, scientific advances, and societal trends to support innovation and continuous improvement in patient safety practices. Qualifications What you bring to the team Our preferred candidate has the following qualifications: • Degree as Medical Doctor or PhD within Life Science, • 10-15+ years’ pharma experience within Patient Safety & Pharmacovigilance, Clinical Development, Medical Affairs, Regulatory Affairs, including experience with safety evidence generation and risk minimization strategies, and benefit risk assessments, • Extensive people leadership experience with a successful track record in setting strategic direction and delivering on Corporate and functional objectives, including cross-functional ones, • Experience with supporting teams in regulatory interactions, DMCs, inspections/audits, Business Development evaluations, scientific meetings with external stakeholders (e.g. pre-NDA meeting, FDA Advisory Committee meeting, (Patient Organisation) Advisory Boards etc.), • Excellent medical-scientific knowledge and ability to make sound medical decisions in an environment of high uncertainty and with critical impact for patients’ well-being, • Profound knowledge and understanding of medical concepts and scientific methodology, • Excellent understanding of early and late clinical development, as well as global PV regulatory environment, • Experience with global filings in US, EU, Japan and China, • Experience in neuroscience and/or with biological compounds would be an asset, • Digitally savvy and fluent in English, both written and spoken, • Thought leadership and source of inspiration for co-workers, irrespective of functional affiliation, • Curiosity, persistence and willingness to go into (scientific) details and constructively challenge status quo, • Customer-centric approach, being able to understand both internal and external customer needs and deliver value adding outcomes with high quality, on time and in a resource efficient manner, • Proactivity proposing creative, practical and scientifically solid solutions for complex problems, • Innovative mindset motivated by outgoing cross-functional collaboration and the ability to influence and interact effectively with internal and external stakeholders, • Ability to work structured, independently and effectively across functions and geographies, • Team player with good interpersonal skills including excellent communication, messaging and presentation skills, • Motivated by scientific challenges, rather than by organizational power, • Pronounced strengths in strategic thinking, • Proficient servant leader with demonstrated ability to build diverse and empowered teams based on the concepts of psychological safety and agile ways of working

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

Closing Date: 22/10/2025 Location: Birmingham Are you ready to make a significant impact? This role offers a unique opportunity to shape and drive key elements of the commercial strategy within BT. You’ll be at the heart of our business, working with some of BT’s largest and most high-profile customers in the UK. From the vast and dynamic business landscape to the critical public sector, this position spans a diverse and high-impact portfolio that’s integral to BT’s future growth and success. * Lead with impact – Drive key programmes that deliver our commercial strategy for a specific market segment, helping us achieve our Medium-Term Plan (MTP) goals and win in a competitive landscape. * Shape commercial priorities – Work closely with sales leaders and segment leadership to align on the big bets. You’ll be the bridge between segment needs and commercial execution. * Spot opportunities before they emerge – Use your deep understanding of the market and portfolio trends to anticipate commercial risks and unlock new opportunities. * Turn insights into action – Analyse trading performance and key metrics to identify growth levers and guide decision-making. * Own the execution – Deliver targeted trading interventions and campaigns that drive performance, directly supporting the segment’s commercial plan. * Hold the line on performance – Play a key role in segment trading governance, contributing to forecasts and ensuring sales leaders are accountable for results. * Partner beyond BT – Collaborate and negotiate with external vendor partners to bring our commercial priorities to life. * Be a connector – Work cross-functionally with stakeholders across the Commercial team, S&C, and the wider BT business to drive alignment and shared success. * Champion continuous improvement – Lead initiatives to enhance commercial processes and drive smarter, faster ways of working. • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up, • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more, • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes Hybrid policy: Three in the office, two remote With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job Req ID: 50579 Posting Date: 2nd September 2025 Function: Engineering Location: Birmingham Snowhill Salary: Competitive + great benefits Please note this role requires SC (Security Clearance), which will require a minimum of 5 years working history in the UK to be eligible. As a Site Reliability Engineer supporting HMRC, you play a crucial role in ensuring the reliability, scalability, and performance of critical network tooling and automation systems. Your work enables BT to deliver high-quality, secure, and efficient connectivity solutions that directly support HMRC’s operational and strategic objectives. From managing complex lab environments and virtualised networks to implementing automation and monitoring tools, your contributions will help streamline operations, improve service continuity, and drive continual service improvement across a mission-critical government network. • Provide tooling, network and lab support for the HMRC network estate across multiple monitoring and automation products., • Installation, configuration (including Networking), administration and troubleshooting, as well as deployment and management of VMs. (VMware vCenter 7 experience preferable)., • Contribute to Continual Service Improvement., • Receiving of new project implementations and designs to live support., • Technical Authority review of proposed changes to ensure quality and reduce risk., • Lead and Manage Investigations allocated by the Network Tooling Manager. Continuous Improvement Network Testing Network Configuration Ansible Continuous Integration/Continuous Deployment Automation & Orchestration • Experience and understanding of working in a support environment and on government and large-scale complex networks and tooling implementations, • Excellent understanding of LAN, WAN, VPN and wireless networking, • Extensive experience of hands-on technical tools, • ITIL Service Management Foundation certified, • Knowledge of network virtualisation techniques such as EVE-NG or CML., • Scripting such as Python, Javascript, powershell, SOAP, XML & XSLT, • SNMP/MIBS/OID/CDP/OSPF/Automation & Integration/Ansible With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Hybrid working - 3 days in the office, two days working from home Locations - Birmingham, London, Manchester, Bristol The Learning & Capability Specialist plays a crucial role in scoping, designing and facilitating Learning, Leadership & Capability products and interventions across BT Group, working with the Senior, Specialist Learning product owners or leading the E2E delivery as part of a product portfolio. Provides subject matter expertise to Learning & Capability product owners specifically around effective and innovative design of learning resources and facilitated experiences to achieve product outcomes. A strong focus on customer centricity is essential for this role, to ensure that all learning and capability products address business challenges and drive sustainable value for BT Group. • Works as part of a delivery team within a squad, supporting specific activities in the product lifecycle for interventions that drive and enhance colleague experiences across BT Group., • Supports the product owner on individual products or parts of a larger portfolio and supports in managing a multifunctional delivery team which can include external suppliers., • Works closely with key stakeholders to identify customer needs and translating them into product requirements and user stories., • Leads on the definition, scoping, design, development, deployment and facilitation of learning and capability interventions., • Continuously gathers feedback from end-users and stakeholders to refine products that are value-add and customer-centric., • Identifies and leverages qualitative and quantative data and analytics to support the tracking of objectives, products outcomes and impact of learning interventions., • Measures, monitors and analyses the outcomes and impact of learning products., • Designs and develops products keeping a commercial focus, assessing cost and value drivers, developing cost-effective solutions; manages product delivery in budget and reviewing return on investment., • Provides expert facilitation of experiences, or facilitation advice, to a variety of audiences focused on capability uplift., • Provides individual and group coaching as part of a product offer., • Provides expertise in behavioural and capability development, alongside deep insights into current theory, best practices, and research, to design and facilitate impactful learning products that drive performance and create meaningful shifts in capability., • Learning Design, including Digital: Expert at designing and developing learning interventions using best practice methods, including digital solutions, to create efficient and effective learning experience., • Learning Evaluation: Defines, measures and interprets learning impact in relation to the organisation’s performance objectives or expectations using a range of quantitative and qualitative methodologies., • Agile Methodologies: Manages projects by dividing tasks into short phases of work (known as sprints) and frequently reassess and adapt plans., • Behavioural Change: familiar with behavioural science and behavioural change management., • Project/Programme Management: Handles a project or portfolio of projects as they progress through the typical stages of the project lifecycle including initiation, planning, execution and closure., • Stakeholder Management: Organises, monitors and improves relationships with stakeholders., • Relationship Building: Connects with others and forming positive relationships., • Data Analysis: Collects and interprets data in order to uncover patterns and trends., • Continuous Improvement: Continuously thrives to improve products, services, or processes., • Risk Management: Identifies, evaluates and manages risks by developing and implementing strategies, frameworks, policies, procedures and practices., • Commercial Acumen: Possesses knowledge of critical business concepts relevant to the business unit and demonstrates ability to use deep business knowledge to inform decision-making., • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Birmingham, Bristol, London or Manchester - Hybrid working 3 days in the office, 2 wherever. Having the strongest sales capability across our sales professional community is key to BT Business's success. We need sales professionals who are experts in our chosen selling approach, account planning activities, and deal construction to achieve our ambitious growth plans. The focus of this role is to provide training, coaching and performance support for our UK Sales & Commercial, Global, and Wholesale sales colleagues. Through the effective delivery of sales training, performance coaching, and deal coaching, this role will ensure we have the most capable sales professionals and sales managers. By developing trusted relationships with Sales Leaders, Salespeople and the wider Learning team, this role will deliver targeted capability interventions that span the lifecycle of a sales professional. Interventions will include delivering the end-to-end sales capability development programme, The BT Way of Selling, targeted sales coaching, specific project related sales performance programmes. As well as supporting Induction & onboarding and new product launches as required. -Delivering sales capability development programmes (the BT Way of Selling) and associated training & coaching interventions e.g., Stakeholder Engagement, Presenting with Impact -Collaborating with Learning Managers, Sales Leaders and Subject Matter Experts to inform Learning Design & Delivery and planning. -Conduct interventions through physical and virtual modalities, catering to both one-on-one and group sessions as needed. -Support, coach, and mentor sales professionals at all levels, from Directors down. -Drive the transfer of learning into BAU sales practices, ensuring effective embedding and sustained learning. -Provide targeted deal coaching support to help sellers structure and land complex, value-driven sales deals. -Stay up to date with the latest trends in sales capability and performance, bringing in external insights to drive continuous improvement. -Work closely with key vendors to enhance skills, best practices, and the evolution of sales methodologies. -Mentor Operational Trainers to ensure proficiency in delivery. -Act as a subject matter expert in designing learning interventions within relevant areas of expertise. Essential skills: -Expertise in facilitating sales skills and behavioural development programmes up to and including Director/Head level. -Experience as a sales professional with a background in corporate B2B selling in medium-to-large and complex customer environments. -Experience of working with comparable sales methodologies e.g., SPIN, Challenger, Miller Heiman, Corporate Visions etc. -Effective stakeholder engagement skills to enable collaboration and delivery of required activities. -Deep understanding of the methods to develop sales capability and the associated behavioural psychology. -Proven track record of demonstrating the impact of your learning delivery and coaching, measured up to Kirkpatrick Level 4/5. • Skilled delivering learning both face to face, virtually and as part of a blended programme. Preferred skills: -Accredited in delivering B2B sales capability methodologies (Preferable) -Accredited in leading account planning methodologies and systems (e.g., Altify, Salesforce). (Preferable) At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. -10% on target bonus -BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% -From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. -Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. -25 days annual leave (not including bank holidays), increasing with service -24/7 private virtual GP appointments for UK colleagues -2 weeks carer’s leave -World-class training and development opportunities -Option to join BT Shares Saving schemes. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Recruiter: Mia James Career Grade: D Internal Closing Date: 26th Sept 2025 The new Network SIEM is essential to BT’s network security, meeting TSA requirements and improving our CAF level. Being the SIEM DevOps with SysOps Software Engineer you will play a critical role in designing, developing, implementing, and maintaining our strategic SIEM platform as part of the Security Engineering platform team, leading the implementation of the SIEM Automation strategy and providing guidance and oversight of the SIEM Platform Automation team. This role is hybrid (3 days in the week) and can be based in one of the following offices: Birmingham, Manchester, Ipswich (Ipswich only applicable to existing BT employees) • Kubernetes DevOps/SysOps Engineering role managing Kubernetes clusters and container orchestration, automating deployment, scaling, and management of containerized applications., • Implement best practices for Kubernetes configuration and security., • Configuration, deployment and maintenance of Elastic Stack on Kubernetes (ECK), • Work with log Collection Tools and Technologies (Beats, Elastic Agent, Logstash), syslog and other data collection protocols, • DevOps/SysOps Engineering collaborating with cross-functional teams (development, operations, and QA) to streamline software delivery and automating deployment pipelines using CI/CD tools, • Troubleshoot issues along the CI/CD pipeline, • Technical leadership working in a high performing team of engineers delivering state of the art security tools for BT., • Be an active member of the SIEM/CDP log onboarding team, delivering SIEM/CDP functionality in line with the requirements., • Act as product owner, breaking down top level requirements into product backlogs as part of quarterly/sprint planning, • Lead on several complex technical deliverables ensuring work is completed on time and within budget, • To continually develop professional cyber skills and awareness, to always remain ahead of our attackers, and develop the skills of others in the unit, • To own / provide input into development and implementation of operational, processes policies and procedures, including platform and SecOps processes., • Proactively drive forward continuous improvement within the team, • To be/become a recognized expert in at least one Cyber technology, • Interface with program and project managers to ensure appropriate security architecture engagement as necessary., • Provide effective technology coaching and mentoring both inside and outside the team., • Growth mindset and a desire to learn, teach, and improve skills., • Previous ownership of mission-critical shared infrastructure Essential: • End-to-End Solution Delivery: Expertise in taking ownership of a requirement from start to finish, including gathering detailed requirements, designing, and implementing robust, innovative solutions., • Experience with containerization technology and orchestration platforms e.g. Docker, Kubernetes, • Hands-on experience in installing, configuring, operating, and monitoring CI/CD pipeline tools, • Experience in Python, JavaScript, Golang., • Vast working experience on Gitlab CI or GitHub Actions, • Experience in monitoring tools as Grafana, ELK, • Experience in Agile software development systems and JIRA Tools., • Understanding IT, network services and security, • Ability to collaborate effectively with others to drive forward key security objectives, • Strong communication skills including presentation and documentation writing (to both technical and business audiences), • An aptitude for autonomous learning as required by the demands of the business, • Proven problem-solving abilities, • Assertiveness, and the ability to drive through change, • SIEM Experience with Elastic Stack (ELK), • Knowledge of ArgoCD, Terraform, • Knowledge CI/CD tools Ansible, Circle CI, Jenkins, Parker, Terraform, • Knowledge of Offensive testing frameworks, • Message processing using Kafka, Rabbit MQ, • Knowledge of Linux, Windows and Network Administration, • Knowledge and experience of cloud services (public or private), OpenStack and K8S, • DevOps qualifications, • Knowledge of Telecoms Security Act (TSA), • Knowledge of architectural concepts such as microservices, service mesh., • Strong knowledge of security policy/regulatory frameworks, • Bachelor’s/Master’s degree in Computer Science, Information Systems, Engineering, or other related fields, • 5+ years experience in a Dev Ops Role demonstrating ownership of a critical platform, • Experience leading a Dev Ops squad proving oversight and leadership for the members., • On target 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

To be considered for this role, candidates must meet all of the following criteria: • Have experience in the ecommerce or retail sector, with a genuine interest in mobile technology., • Have experience managing their own portfolio, as well as leading a team and providing escalation support to other PMs., • Based in the UK and eligible to work here. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. We partner with leading retailers to strengthen their brands, boost sales, drive loyalty, and deliver personalised content, communications, and rewards. Our clients include global names such as e.l.f. Cosmetics, Ardene, Cotton Traders, Card Factory, Kurt Geiger, and many more. With apps live across the UK, US, Europe, and Australia, you’ll be part of a team making an international impact while working with the latest in mobile and retail technology. Poq is a remote-first company, with a collaborative hub in London Bridge for when in-person teamwork is needed. If you’re passionate about shaping the future of digital retail and want to grow with a forward-thinking, global team, Poq is the place for you. About the role - Project Services Manager Reporting directly to our VP of Professional Services, the Project Services Manager plays a pivotal role in balancing hands-on project delivery with leadership of our Project Management team. You will be managing your own projects and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the VP of Professional Services, you will support strategic initiatives such as process improvement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery expertise, people leadership, and operational oversight. What you’ll be doing Project Delivery & Oversight • Lead the delivery of your own projects, ensuring they are delivered on time, within scope, and to budget., • Provide escalation support to Project Managers, stepping in to resolve challenges, smooth client relationships, and ensure delivery standards are maintained., • Monitor the health of projects across the portfolio, proactively identifying risks, issues, or resourcing gaps., • Support the VP of Professional Services with resourcing and portfolio forecasting., • Ensure projects are allocated resources effectively and workloads are balanced across the team., • Monitor capacity, utilisation, and upcoming demand, flagging potential bottlenecks early., • Line manage the Project Management team, acting as the first point of escalation for project issues., • Mentor, coach, and develop PMs to improve their delivery skills and stakeholder management., • Support the hiring, onboarding, and training of new PM team members., • Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks., • Champion best practices in project and portfolio management across the Professional Services function., • Capture lessons learned from projects and ensure they are fed back into future ways of working., • Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: • Hands-on project management experience, ideally in a SaaS environment., • Proven line management experience with Project Managers or similar roles., • Strong background in project and portfolio management, including resource allocation and forecasting, • Experience in the ecommerce or retail sector, with an interest in mobile technology., • Demonstrated ability to support multiple clients across different time zones (including US & Australia)., • Experience working with in-house developers and third-party suppliers., • Solid understanding of both Agile and Waterfall methodologies, with the ability to apply the right approach., • Commercially astute, able to balance client needs with business priorities., • Resilient and adaptable, with the ability to remain calm under pressure., • Strong communicator and relationship builder, both with clients and internal teams., • Excellent organisational skills and attention to detail., • Proactive problem-solver who can “sniff out” issues early and resolve them effectively., • Confident with project management tools such as Jira, MS Project, or similar. Why Join us? At Poq, you won’t just deliver projects - you’ll shape how global retailers connect with their customers through mobile technology. You’ll have direct exposure to senior leadership, the chance to improve how our Professional Services function operates, and the opportunity to make a visible impact on both people and processes. We value collaboration, trust, and initiative, and we’ll support your growth with ongoing learning opportunities and clear pathways into senior leadership roles. Poq Values & Behaviours Deliberate • We move forward constructively with integrity and purpose, • We bring the best version of ourselves every day, • We are ambitious, resilient and passionate about what we do, • We are creative thinkers, problem solvers, decision makers, • We take ownership and hold ourselves accountable, • Take pride in our product, our work and each other, • We are open to ideas, learning and evolving, • We work together as one team, • We celebrate and embrace our diversity

A strategic leader driving growth and excellence across our Sales, Account Management, and Customer Service teams. We’re looking for a commercially astute, people-focused leader to shape and deliver our customer-facing strategy across UK and international markets. You’ll lead a high-performing team, champion customer experience, and play a pivotal role in scaling our business. This is a hands-on leadership role for someone who thrives on both strategic thinking and operational delivery. You’ll set the tone for outstanding customer interactions, inspire your team, and drive performance through data, coaching, and collaboration. What You’ll Be Doing • Lead & Inspire: Manage and develop a team, including two-line managers, across Sales, Account Management, and Customer Service., • Strategic Delivery: Design and execute a customer-facing strategy that aligns with business goals and elevates customer experience., • Performance Management: Use KPIs, data insights, and coaching to drive team performance and continuous improvement., • Relationship Building: Strengthen our Account Management function to deepen relationships with high-value and repeat customers., • Cross-Functional Collaboration: Work closely with Finance, Marketing, and Compliance to streamline processes and improve communication., • Team Development: Oversee recruitment, onboarding, and training to build a resilient, high-performing team culture., • Customer Advocacy: Act as a senior escalation point and champion the voice of the customer in strategic discussions., • Operational Excellence: Lead process improvements and adopt new technologies to enhance team capability and efficiency. What You’ll Bring • Proven leadership experience in Sales and/or Customer Service within a fast-paced, commercial environment., • Strong strategic thinking with the ability to translate vision into actionable plans., • Experience managing multi-layered teams and coaching line managers., • Data-driven mindset with a track record of using KPIs to drive performance., • Excellent communication and stakeholder management skills., • Background in E-commerce, Financial Services, or high-value product sectors (bullion, luxury goods, etc.) is a plus., • Comfortable leading through change and embedding new ways of working., • Calm, decisive, and empathetic approach to complex situations.

Title: Real Estate & Construction Account Handler Location: Leicester / Birmingham Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the professional and welcoming Real Estate and Construction team based out of the Leicester / Birmingham office. Our depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The position will require servicing of existing Real Estate and Construction client accounts within the renewals process, including quotations, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. You will need experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Account Handler looking for the next step or to take on more specialised sector responsibilities. The day to day: • Work closely with Account Executives and Directors to provide highest standard service to customers., • Secure and arrange appropriate cover at renewal at a competitive premium, completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if an allocated case)., • Take instructions relating to the provision of insurance cover from clients and Account Executives when appropriate., • Give instructions to insurers., • Ensure mid-term adjustments and declarations are processed and records updated., • Maintain appropriate rating spreadsheets, calculate additional and return premiums and understand competitive market rating., • Handle the invoicing of all premiums due., • Check all documentation (ie, policies and endorsements) for accuracy prior to sending to client., • Obtain quotations for any relevant new policies/renewals., • Be conversant with Company Procedures manual and the requirements of the FCA and to implement and maintain procedures as stipulated., • Be aware of market conditions and the strengths and weaknesses of competitors., • Visits to customers where agreed with the Account Executive., • Monitor trends, analyse results and prepare feedback to senior staff., • Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience., • Carry out all duties and processes in accordance with the Rules of the Financial Conduct Authority (FCA) and any other applicable Codes of Practice., • Obey Company Rules and Regulations, based on the Berkeley Insurance Group Contracts of Employment and any other communications from the Company Management., • Be aware of Health and Safety requirements and to avoid any actions or omissions, which could create an unhealthy or unsafe environment for self, colleagues, customers or visitors., • Strictly adhere to all Group protocols in respect of use of technology and to avoid misuse of the systems., • Maintain strict confidentiality in respect of all information arising from and in connection with the group and the Company., • Concentrate on self-improvement both technically and by quality and maintain a Continuous Professional Development (CPD) log as provided. This will be fully supported by the Company and the Group., • Be aware of others’ needs and strive to help colleagues improve their technical knowledge and quality of output., • Undertake any other duties in keeping with the nature of the position., • Be conversant with and adhere to the Company’s Complaints Procedures. What’s on offer: • Competitive/Negotiable salary package & additional benefits, • Joint Pension contribution scheme, • Private Medical Scheme, • Transport assistance Your Experience: • Knowledge of UK commercial insurance broking, market practice and technical matters., • Classes of business offered by the Real Estate and Construction Division with reference to appropriate experts when the cover falls outside your own experience., • Strong team player, who will work closely with immediate team and other colleagues and stakeholders., • Sophisticated negotiating and influencing skills., • Outstanding communication and presentation skills., • Behaviour that inspires the trust and respect of team mates and key stakeholders., • Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency., • Self-motivated and driven. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

It’s an exciting time to join Dalkia. As a leading Technical Facilities Management Company who maintain buildings for our clients nationwide, we remain on track to deliver a successful year and our business is growing. There is a real, positive buzz around our brand in our highly competitive marketplace. Our success speaks volumes for our culture and the commitment of our people, who embody that positive, can-do, service led approach that brings real shape and character to our business. We’re now looking for a Supply Chain Manager based out of our London or Birmingham office to provide supply chain management and support in our fast paced, growing facilities management business. Reporting directly into our Head of Procurement, this is a brand new role so you’ll really have the chance to make it your own. Summary of Responsibilities: • Align the supply chain strategy with the company’s needs to ensure the business is provided best in class suppliers at competitive rates, to enhance our overall service offering to our customers, • Support the delivery of profit improvement for our clients through better buying, • Increase preferred supplier framework agreements, • Provide supply chain nominations for category management through adopting best in class procurement practices throughout the business, • Analyse spend data to rationalise the supply chain, optimise the use of preferred suppliers and track progress to ensure targets are achieved, • Arrange and attend supplier days to capture innovation and deliver Dalkia’s expectations, both for Procurement and individual contracts, creating a template and agenda and providing support where required, • Create a business wide SRM strategy, providing templates, structure and support, • Capture and report on performance of the supply chain, • Support corrective action plans, • Produce reports on growth & reward schemes, increased use of preferred suppliers and rationalisation of the supply chain benefits, to be communicated to the business, • Take ownership of supplier onboarding processes and acceptance criteria, • All other areas surrounding procurement tasks To be successful in the role you will have: • A procurement supply chain background in facilities management or similar service outsourcing business, • Intermediate Excel skills inc. pivot tables, v look ups, formulas – to be assessed as part of the selection process, • Experience of Power Bi Reporting, • Strong analytical skills, • Excellent stakeholder management skills, • CIPS Level 4 We offer: • Flexible working arrangements, • Competitive salary, • Pension 6-8% match, • Life Insurance, • Private Medical Insurance, • 25 days holiday, plus Bank Holidays with ability to purchase an additional 5 days holiday per year, • Flexible Benefits scheme, • Employee Assistance Programme - free confidential support on all lifestyle matters, • Recognition programmes At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you

We are working with an international law firm to hire an AML Analyst in Birmingham. In this role, you’ll help the firm meet its compliance obligations across anti-money laundering, know your customer, sanctions and conflicts of interest, with a regional focus and support to colleagues across all jurisdictions when needed. The firm is looking for a compliance professional with experience gained in a law firm or professional services environment. The responsibilities will include: • Supporting the onboarding of new clients and matters, including money laundering checks and risk assessments, • Conducting business intelligence research and electronic screening using public sources and approved databases, • Maintaining records via information verified provided by internal teams, • Resolving general onboarding enquiries from different teams, • Developing and maintaining an understanding of the firm’s client base, • Sharing knowledge and best practices, contributing to team meetings and continuous process improvement They are looking for candidates with strong analytical skills, excellent written and verbal communication, great attention to detail and the confidence to collaborate across teams and regions. You will be proactive, well organised and comfortable working both independently and as part of a team. This is a chance to make a visible impact within a respected international practice that values inclusivity, professionalism and continuous improvement. If this sounds like you, apply today. Not quite right for you? Check out the rest of our ___ roles or give one of our friendly team a call on 0207 117 2542. Ref: 1229

Citrus Recruit are excited to be working in partnership with a leading automotive company, recruiting for a Project Engineer to be based near Coleshill. The Project Engineer will be working for a leading specialist in precision engineering solutions, working with some of the most respected names in the automotive and manufacturing industries. Due to continued growth. This is an exciting opportunity for a technically minded engineer who enjoys bridging the gap between design, manufacturing, and customer expectations. You’ll play a key role in ensuring all engineering deliverables meet quality standards, manufacturability requirements, and customer needs. If you have a background in mechanical or automotive engineering and enjoy problem-solving, collaborating across teams, and seeing projects through from concept to production, this role offers the perfect mix of technical challenge and variety Responsibilities & day to day duties As a Project Engineer you will be responsible for: • Participate in project kick-off meetings with customers, suppliers, and internal teams., • Review and validate CAD models and engineering drawings for feasibility and manufacturability, reporting and escalating any issues with the drawings., • Conduct feasibility and design reviews in collaboration with Quality, Operations, and Project Management., • Drive technical actions to support new product introductions and continuous improvement., • Play a key role in the “OK to Ship” approval process., • Liaise directly with customers and suppliers to resolve technical queries and recommend design improvements., • Support continuous improvement initiatives, ensuring all designs meet required industry and quality standards. Skills & experience required • Degree in Mechanical Engineering or equivalent practical experience., • Strong understanding of CAD design, technical drawings, and GD&T (Geometric Dimensioning and Tolerancing)., • Knowledge of manufacturing processes such as injection moulding, sheet metal, castings, and extrusions., • Experience applying Design for Manufacturability (DFM) principles., • Excellent communication skills with experience working in cross-functional teams., • Strong problem-solving and analytical mindset., • Experience within automotive or precision manufacturing environments preferred., • Ideal for candidates who enjoy the technical challenge of translating design intent into manufacturable reality. Benefits • Salary of up to £40,000, • Flexible hours, • 20 days holiday plus bank holiday plus Christmas shutdown, • Continual learning environment with opportunities to progress your career, • Mileage paid for travel, • Pension Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.

Organisational Context The Cluster Team Lead TSS • Reports hierarchically to the Service Support Manager, • Reports operationally to Business Team Manager Proposition regarding the execution and opportunities/challenges of TSS., • Leads a team of TSS Specialists working in a business team, • Responsible for execution of TSS projects and activities by the TSS Specialists in their team, where they can act as a cooperative lead., • Implements and give feedback on the ways of working Key Responsibilities Management and Organisation • Manages a team of service support engineers, • Set goals for the TSS team in line with company goals and Business Team goals., • Guides, motivates and coaches the team., • Conducts monthly 1:1 to monitor performance and development, • Conducts Mid Term and end of Year Reviews with the Team, • Ensures appropriate and professional communication both internally (Cluster) and externally (Lely Centers) to enable feedback to support continuous improvement., • To support critical situations with Lely Centers and their customers., • Ensures all Health and Safety requirements are followed. Operational support • Professional execution and optimisation of the (second line) technical service with the team, with the goal to improve the customer satisfaction and reduce the total cost of ownership for our farmers. The second line support entails:, • Offers (24/7) second-line support, • Execution of technical audits, • Visits Lely Centers (Product specialists) & customers (together with the Lely Center), based on their expertise and needs from the Lely Center, • Incident handling (ensuring they are valid, complete and handled through the right process), • Rolls out (mandatory) product updates and strives for 100% implementation at Lely Centers Projects • Responsible for organising TSS resources for a projects, if agreed upon with their Line Manager and Business Team (regarding BT project), • Ensures validations of Lely solutions (NPI or continuous development) are done according to the Lely ways of working and feedback is frequently and professionally shared in the Business Team., • Can be appointed as a Single Point of Contact (SPOC) within the cluster to develop and implement of the Way of Working of the TSS Competence Training • Secures the execution of trainings with their team, which entails:, • Preparing and giving training, • Managing and securing the (re)certifications process, • Ensures technicians keep up to date with the Lely training plans and context, • Respond proactively if there are signs that the knowledge level on a certain topic is causing challenges. Lely Center development • Ensures that the Lely standard is met by securing the TSS ways of working at Lely Centers, • Advises, supports and assists in the development of the Lely Center on Business Team related TSS topics, • Periodically informs Lely Centers about TSS related content of their Business Teams, for example via newsletters., • Analyses and secures service quality of the Lely Centers in the cluster by using Service Management tools and systems.

About Us Logtek Ltd was formed in 1996 and provides logistics and operational services for the control and management of returnable transit packaging (RTP) – principally plastic trays and bulk containers as used in the grocery and retail supply chain. Logtek’s core functions are: • Hygienic tray washing via industrial machinery processes, • RTP Rental services, • Equipment repair, • Asset Management of our customer’s RTP utilising bespoke and innovative technology Why Us? We are a part of the global IPL Schoeller Group with manufacturing sites and offices across Europe, the Americas and China. We are a small, friendly and sociable company to work for with a strong professional culture. There is so much opportunity to grow and develop your career with us; full training will be given to support you in becoming successful in this role. “Great place for great people to work”. Your Role You will be responsible for the activities associated with the transportation of products between the Logtek network and customers hereby supporting Customer Service and M&S Helpdesk. The role has the potential to grow and support the wider Schoeller Allibert Group transport requirements on an international level. Key elements of the Role include: • Transport planning and liaising with transport firms, • Procurement and commercial negotiation, • Monitoring carriers' performance and evaluating their efficiency by reporting, • and maintaining key performance indicators such as on-time delivery, • Follow transport purchase process for cost and budget control, • Understand international import/export transport requirements and make, • transport arrangements, • Manage transport related documents, initiate and follow customs procedures, • To identify transport opportunities and persuade prospects that Logtek, • products and services best meet their requirements, • To develop and nurture long term relationships with existing and prospective, • haulage firms, and interpret their requirements, • To understand commercial models and requirements to ensure new business fits within these criteria What You Will Bring This role would be suited to someone who enjoys interacting with people and solving issues with the ability to maintain a professional manner when under pressure. Essential: • A Good standard of education in English (oral/written) and Mathematics, • Microsoft Excel/Word/Powerpoint (Intermediate Level), • Microsoft Outlook (email) Key Skills Required: • Prior experience as a transport coordinator/management or a similar role., • Understanding and experience of import and export requirements in line with UK regulations., • A conscientious and highly motivated self-starter with ‘can do’ attitude and the ability to prioritise., • Proactive, efficient, organised with the ability to prioritise workload and work under pressure., • Philosophy of continuous improvement and making customer solutions ‘as best as they can be’., • Budget preparation/cost control., • Commercial awareness., • A full clean driving license. Desirable: • Experience working in the Retail, Logistics or Manufacturing industry would be advantageous., • Experience in a similar rental and pooling industry. What We Offer • Salary: £32,000 per annum depending on experience, • 12 months temporary contract for maternity cover, • Hybrid working (work from home Monday and Friday), • On site and free parking, • Friendly office working environment with free refreshments, • An Equal Opportunities Employer

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. About the role: We are looking for a motivated and forward-thinking Talent Development Lead to take ownership of our direct recruitment strategy, build a strong talent pipeline, and help shape our approach to internal talent development. This is a varied role that combines hands-on recruitment, people development projects, and strategic input into how we grow and retain talent across the business. You’ll play a key part in leading recruitment activities, developing our early careers and future talent programmes, and working closely with the Head of Organisational Development to support wider talent initiatives and career pathways. Key Responsibilities: Recruitment & Talent Pipelining: • Lead direct recruitment activity across all business areas, with a focus on proactive sourcing, • Use LinkedIn Recruiter to identify, approach, and engage top talent for current and future roles, • Build and maintain talent pools to support workforce planning and business growth, • Ownership of the end-to-end recruitment process, from advertising through to offer and onboarding, • Develop strong working relationships with hiring managers and external agencies where needed, • Promote the employer brand through online presence, campaigns and candidate engagement Talent & Development Projects: • Liaise with the Head of Organisational Development to support the development of internal talent pathways and career development frameworks, • Contribute to people-focused projects such as onboarding, succession planning, and engagement initiatives, • Support the continuous improvement of our recruitment and onboarding experience, • Help shape and implement development initiatives that support learning, growth and internal mobility Future Talent Programmes: • Take ownership of future talent programmes including Work Experience, Apprenticeships, and Graduate schemes, • Coordinate outreach to schools, colleges, and universities to promote opportunities, • Develop and manage structured onboarding and development pathways for early careers talent, • Build and maintain relationships with external providers and internal stakeholders HR Administration & Coordination: • Maintain accurate records in line with HR and data protection requirements, • Support HR systems and process development in recruitment and onboarding areas, • Provide support for recruitment and learning-related activity What We’re Looking For • Strong experience in direct recruitment, with proven success using LinkedIn Recruiter to identify and engage talent, • Confident in managing full recruitment cycles and working proactively with stakeholders, • Experience or strong interest in learning and development or organisational development, • Excellent organisational skills with the ability to manage multiple priorities, • Comfortable taking initiative and bringing forward ideas to improve candidate and employee experience, • Strong written and verbal communication skills, • Tech-savvy, with good knowledge of MS Office and applicant tracking systems Desirable • Experience working with or leading early careers programmes (e.g. apprenticeships, work placements, graduate schemes), • Experience working in freight forwarding, logistics, or a fast-paced commercial environment Why choose Metro? • Competitive salary including a bonus which is paid twice a year!, • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more., • Health cash plan., • Octopus Electric Vehicle car scheme., • Free parking., • Respectful working environment., • Plenty of opportunities for training and development We are looking for candidates who are happy to work in the office full-time during regular business hours.

About Us: 20 Hours Location: Solihull Our Vison is to be admired for our craft, experience, and sustainability. Desired by our customers and loved by our people. Today Moss is more than a menswear brand, we are ‘Styling individuals for moments that matter’. We’re not just for men on their big day – we’re for everyone, all the time. Whether they need to hire a one-off outfit, elevate their daily wardrobe, or create a custom piece, we’re by their side with over 170 years of tailoring know-how and considered clothing made for life as we all live it now. Our shared values encourage us to Trust our colleagues to think Creatively and plan for the sustained growth and development of Moss. For us this is about working Collaboratively and using Agility to achieve success, whilst leaving a positive impact. Embracing our core values and behavioural competencies strengthens relationships with our customers and colleagues. Purpose of the Role: You will be a true Brand Ambassador who will be able to interact easily with a broad range of customers. You will be a natural promoter of customer service excellence, responsible for the customer’s journey and experience instore, ensuring that customers return time and time again. You will be hardworking, dedicated, and swiftly identify the needs of your customer to provide engaging styling options. Your dedication to exceed customer expectations will support the overall store KPI’s, positively contributing to the overall performance through personal productivity. Key Responsibilities: • You deliver an exceptional customer experience, following the Moss Essential Steps of Service, putting the customer at the forefront, actively greeting, listening, and confidently offering individual bespoke advice, selling in a professional and passionate way., • You strive for high productivity, seizing each opportunity to maximise sales and services goals, elevating every interaction, contributing significantly to our business KPI’s., • You have strong product knowledge for all our services: Hire, Custom Made, Retail, Alterations, Ship from Store and can proactively use this towards tailoring the customer experience., • You will be aware of external opportunities that could improve store performance and provide the best customer experience improving service based on feedback from Feefo and Mystery Shops., • You will assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, adhering to all stock & cash control procedures to minimise cash loss and stock loss., • You will follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately. What You'll Need to Succeed: Technical: • Basic Product Knowledge involves understanding the features, benefits, and products available in the store., • POS Systems encompasses familiarity with cash tills, credit card processing, and inventory management systems. About You: • Reflects the aesthetic of Moss through personal style and presentation., • Embraces continuous self-improvement, resilience, and efficient time management as core personal attributes, driven by passion for the brand., • Has outstanding communication abilities, to inspire, guide, and foster meaningful relationships, with colleagues & customers, effectively elevating the brand's presence., • Consistently embodies Moss’s core values and behavioural competencies in daily responsibilities and interactions. Rewards & Benefits: • Employee Discount: 70% discount across all our stores., • Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month., • Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus., • Season Ticket Loan: Financial support for commuting., • Cycle to Work Scheme: Encouraging eco-friendly travel., • Discounted Gym Membership with PureGym: Promoting physical health and fitness., • Life Insurance: Providing peace of mind for colleagues., • Ongoing Development: Tailored to suit your career ambitions from day one., • Access to Moss Learning: An online learning platform for skill enhancement., • Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates., • New Baby Gift: Celebrating important personal milestones of colleagues. If you want to know more about MOSS, our people and our culture, search #LifeatMoss or TailorYourCareer on LinkedIn Moss is unable to offer visa sponsorship. Applicants must have the right to work in the UK at the time of application. Unfortunately, we are not able to support visa applications or future sponsorship.

Sales Director Job ref FRL986 The Company The company are a family-owned global organisation specialising in stock, supply and distribution of material and components into a range of technical market sectors including manufacturing, construction and engineering, industrial and energy, process and power. The regional operation employs c140 FTE’s across multiple locations and requires a high calibre Commercial Director candidate to work closely with the Regional MD to manage, oversee and drive the company’s commercial function in line with business and strategic growth objectives. The Sales Director will lead the creation of the business’s future commercial strategy; responsible for 7 direct reports and a broader team of 56 across sales, product management & procurement. The role will be responsible for both building on relationships with the existing customer and sub-contractor network and leveraging the business’s strengths to unlock new opportunities and customers in identified growth sectors. Responsibilities • Author and direct the company’s future UK and Ireland commercial strategy in line with the company’s vision and growth ambitions., • Develop commercial budgets and associated KPIs aligned with the agreed commercial strategy., • Provide direction, leadership and mentoring to the commercial team., • Actively participate as part of the leadership team to steward the business to future growth., • Lead senior customer and sub-contractor dialogue and build relationships with decision makers and influencers within existing and target organisations in the UK and target international markets., • Strengthen existing customer relationships to enhance retention and maximise long-term value., • Identify and unlock new customer and market opportunities to accelerate company growth and build market share., • Develop strong cross-functional working relationships with leaders across the UK & Ireland business and across the group., • Drive a culture of continuous performance improvement across the commercial team to ensure company competitiveness amidst changing market dynamics., • Inspire the team and the broader organisation as a cultural ambassador and work to develop individual development plans that fuel team retention and growth. Requirements • Proven and extensive commercial leadership experience, ideally within distribution, industrial products & services into technical, manufacturing or engineering sectors., • Experience and success of brand differentiation & growth in competitive market segments., • Skilled in strategic commercial planning and shaping ambitious growth goals., • Experience in mentoring or managing a successful commercial team., • Ability to engage and positively influence customers and target organisations at a senior level., • Commutable to Birmingham HQ and to customers and across other sites as required. Desired character traits • Astute strategic mindset., • Demonstrable financial acumen., • Unafraid of bringing a fresh perspective and challenge., • Thrives when collaborating., • Builds trust and rapport with leadership colleagues, reports, and customers alike., • Consistently drives vision and purpose., • Ambitious appetite to unlock incremental opportunities., • Naturally builds rapport across diverse audiences, demonstrating strong interpersonal skills throughout., • Excellence in consistent and clear communications. If you are interested in being considered, you are encouraged to apply at the earliest convenience by forwarding your CV via email to Closing date for all applications Friday 31st October 2025

About SMMT Industry Forum At SMMT Industry Forum, we partner with organisations of all sizes to deliver complex, transformational change. Our consultants work closely with clients—often embedded within leadership teams—to solve critical challenges and drive lasting impact. We pride ourselves on building long-term, trusted relationships and only delivering work that truly adds value. That’s why we’re committed to hiring exceptional people who share our passion for quality, integrity, and results. SMMT Industry Forum is looking for a Quality Management professional with extensive experience in developing and implementing manufacturing product introduction processes, with expertise in one or more of the following areas: Core Tools (APQP & PPAP, FMEA, SPC & MSA), IAFT, VDA and Internal Auditor at a Senior Engineer/Consultant/Trainer level in the automotive sector. In this role, you’ll be responsible for delivering high-quality training at our Birmingham-based training centre and providing expert consultancy services to clients across the automotive sector. If you have the expertise to work with clients in developing and implementing robust, structured new product introduction procedures — along with a deep understanding of manufacturing processes and core tools — and the ability to train and coach others to ensure a high-performance, safe launch, we’d love to hear from you. This is a fantastic opportunity to work alongside a team of dedicated professionals and experts that are truly some of the best in their field. This role will require flexibility in working hours, workload and location, as you will be required to travel to the client's location. The successful candidate will be assigned to execute Training and Consultancy Services delivery on behalf of SMMT Industry Forum. Courses to be delivered can be defined as off the shelf training courses (Public and In house), or courses that require special design based on client's needs both Face-2-Face and Virtual Consultancy services - based on the clients' needs and subject to qualification match - 2nd party audits, coaching sessions gap analysis etc. Key Responsibilities: • Providing training on client sites and at training facilities, ensuring the transfer of key skills related to APQP and the Automotive Core Tools, IATF and Internal Auditor in both face-to-face and virtual environments, • Providing coaching support or consultancy for the implementation of APQP and the Automotive Core Tools, IATF and Internal Auditor., • Supporting the continuous development of training materials and service offerings, • Playing an active role in customer relationship management and lead development, • Collaborating with other SMMT Industry Forum colleagues in multidisciplinary teams as part of large-scale improvement programs Requirements: Candidates must be able to demonstrate the following skills and competencies: • Capability and experience in delivering training and coaching teams in the automotive core tools areas of APQP, FMEA, SPC, MSA, PPAP, IATF, Internal Auditor and more, • Ability to deliver auditor training with practical real-world examples to maximize knowledge transfer and customer satisfaction, • Understanding and knowledge of the automotive process approach to auditing, • Relevant experience in the automotive sector, • Ability to lead and work with teams, building relationships at all levels within an organisation, • Excellent presentation skills, • Strong customer focus with a track record of delivering improved performance, • Commercial acumen with the ability to translate improvement objectives and results into tangible financial impact, • A strong team-playing ethos seeking to get involved in all aspects of the business, including internal development, • Excellent numeracy and literacy skills, • Industrial management experience, • Appropriate qualifications, such as Engineering, Materials Science, Manufacturing Systems, or equivalent Desirable Requirements: The following skills and competencies would be beneficial: • Previous consulting or training experience within a large organization or a consulting practice, • Working understanding of Lean Continuous improvement tools, including 5S, 7 Wastes, Visual Management, Standard Work, Line Balance, Set Up Improvement, Problem Solving, A3 thinking. Training and Development No matter your experience or background, you’ll get dedicated support when you join. With an induction and the business's support, you’ll quickly get to grips with the role and have access to help and guidance whenever you need it. So you won’t be on your own – you’ll be a part of a community dedicated to your development. Rewards and Benefits • 25 Days Annual Leave and additional days for public and privileged holidays., • Car Allowance, • Opportunities to be recognised through our employee recognition scheme, • Opportunities to hybrid working, subject to business needs, • Excellent pension scheme, • Cycle to work scheme, • Parental and adoption leave Culture and Working Environment As part of our team, you’ll discover an inclusive workplace that’s welcoming, supportive and encouraging. You’ll be part of an organisation where people want to support one another and make a difference. Aside from fostering an open culture, we’ve got a range of growing affinity groups. For example: • Ethnic Minority and gender equality networks, • Groups supporting wellbeing, mental health, neurodiversity and disability, • Women’s and Men’s Networks, • Faith/No Faith communities for staff to come together, • LGBTQ+ support networks You’ll also find a variety of social groups to help you settle in and connect with people with similar interests. Before You Apply Honesty and integrity are important if you want to work at SMMT Industry Forum. Giving misleading information and omitting or concealing information during the recruitment process is viewed very seriously. Equal Opportunities SMMT Industry Forum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, or any other characteristic protected by law. If you need assistance during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalised as a result of such a request. We’re Disability Confident SMMT Industry Forum are proud to have achieved Committed status within the DWP’s Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain, and develop disabled people. Being Disability Confident, we aim to ensure that we offer inclusive and accessible recruitment. If you require support, reasonable adjustments are available during the application process and if you are successful in joining the organisation. Eligibility Criteria We have a legal responsibility to ensure that all our employees have the legal right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. Regardless of an individual’s nationality, race or immigration status, you must provide evidence to us confirming your right to work. This includes British citizens and EU nationals.

About Eng.Co. Group Eng.Co. Group is a global company providing EPC and Asset Optimization services to multiple locations across the globe. We are a leading engineering service provider, with more than thirty years of industry experience. We currently operate across twenty countries, including Europe, USA, Canada, Turkey, Far East and South Africa. Location: Onsite Role, Birmingham, UK Contract Type: Freelancer - Contract for Services Role Overview: Responsible for ensuring that all Contractors execute tasks in an efficient, organized, and safe manner. By leveraging coordination mechanisms collaborate with Contractors prior to site visits. This includes, but is not limited to, reviewing work and ensuring that contractors have integrated plans, ensuring Permit to Work requirements are met, that the scope of work is clearly understood and efficiently managed, and that Contractors have arranged necessary on-site support such as resources, scaffolding, cranes, and materials. In addition to supervising and coordinating daily activities, the Site Coordinator will play a key role in planning and optimizing site-based activities. This proactive approach aims to minimize Contractor downtime, increase efficiency, meet activity deadlines and avoid additional costs. Support in delivery will be provided from a remote centre of excellence – specialist resources will be available as needed to provide technical, project management and other support as needed. Key Responsibilities: • Lead On-site Construction – Serve as the focal point for all field-based construction activities, ensuring consistent, high-quality delivery aligned with client procedures, safety standards, and project objectives., • Promote Safety Culture – Champion HSSE excellence by integrating safety into every aspect of the job, leading by example, and ensuring compliance with all regulatory and company safety practices., • Contractor Management & Coordination – Manage daily interfaces with contractors and lead weekly/monthly coordination meetings. Monitor performance, address resource or schedule issues, and collaborate to improve delivery and reduce cost., • Supervision of Site Activities – Oversee and supervise daily construction activities, ensuring adherence to project schedules, safety protocols, quality expectations, and environmental standards., • Project Planning Coordination – Support Project Engineers and Project Managers in aligning early-stage planning, including execution methodology, schedule, and cost, leveraging site-specific knowledge for more efficient project delivery., • Design & Work Package Management – Coordinate design communication and clarification between contractors, EngCo’s design centre, and project stakeholders. Support work package development and hold regular briefings with contractors on upcoming scopes., • Contractor Performance Oversight – Collaborate with client site leadership and procurement teams to align performance expectations for safety, quality, reporting, and invoicing. Ensure contract compliance across all delivery areas., • Support Procurement Strategy – Provide input to Contracting & Procurement on scope definition, commercial structure, and contractor technical evaluations during pre-qualification and selection., • Monitor Progress, Quality & KPIs – Track construction performance against key metrics (HSSE, schedule, cost, quality, risk). Ensure timely development and delivery of performance reports., • Lead Meetings & Reviews – Facilitate SIMOPS planning, construction kick-off meetings, readiness reviews, and constructability assessments with all relevant stakeholders., • Permit & Readiness Coordination – Ensure all permitting, method statements, and readiness activities are completed prior to field mobilisation, including safety documentation and material delivery., • Technical & Design Interface – Address contractor technical queries through coordination with the engineering consultant. Provide clear communication to resolve issues and avoid delays., • Commissioning & Handover Support – Lead the transition from construction to commissioning and start-up. Manage punch lists, participate in pre-start-up reviews (PSSR), and support final handover documentation and MOC close-out., • Documentation & Reporting – Maintain thorough and accurate project documentation, including daily reports, NCRs, redline markups for as-builts, progress tracking, and contractor invoices/change orders., • Permit to Work (PTW) Process Management – Coordinate site permits and ensure PTW and associated safety processes are compliant and effectively implemented., • Collaboration with Client Operations – Work closely with client operations teams to align construction plans with operational priorities, enabling a smooth execution process on active sites., • Drive Continuous Improvement – Identify and share lessons learned across terminals and projects. Promote a culture of efficiency, accountability, and “right-first-time” execution. Required skills & experience: • Construction Supervision Background – 10–15 years of experience in site construction supervision, asset management, and work pack coordination within industrial or infrastructure environments., • Education – Accredited trades qualification and/or engineering degree in a relevant discipline., • Leadership & Team Culture – Ability to foster a collaborative and energetic team environment with a focus on accountability, delivery, and maintaining high morale., • HSSE Expertise – Strong awareness of health, safety, security, and environmental risks and the ability to lead by example in high-risk environments., • Project Execution Knowledge – Deep understanding of the full project lifecycle from concept through to commissioning, with a focus on site readiness, planning, and quality delivery., • Contracting & Procurement Acumen – Familiarity with different contract types (e.g. firm price, T&M), procurement strategies, contractor evaluation, and scope structuring., • Strong Communication Skills – Excellent verbal and written communication skills; comfortable leading discussions and resolving conflicts with multiple stakeholders., • Stakeholder Management – Proven experience working with multidisciplinary teams including clients, contractors, design engineers, and site personnel., • Document Control & Technical Review – Skilled in reviewing and managing project documents such as execution plans, ITPs, NCRs, redlines, and safety documentation., • Commissioning Support – Experience with pre-commissioning, handover, performance testing, PSSR, and MOC documentation., • Problem-solving & Analytical Thinking – Strong ability to assess complex site issues and resolve them quickly, ensuring minimal impact to schedule and cost., • Continuous Improvement Mindset – Demonstrated ability to identify improvement opportunities and apply lessons learned for future projects., • Fluent in English, both written and spoken.

Procurement Category Specialist - Construction Focus | Birmingham (Hybrid) We are seeking an experienced Procurement Specialist with experience of Construction to join our Technology Client’s Service delivery team and lead the implementation of cutting-edge early payment programs. You will be instrumental in reshaping how councils procure construction services, working with major public sector organisations and local authorities to deliver economic and social benefits through their fintech solutions. This role is involved in the design, implementation and cascade of the solution post the contract signing stage. This role is hybrid (Flexible). Key Responsibilities: • Lead Implementation Projects: Own the sourcing/procurement workstream for early payment programs across the construction category, • Stakeholder Management: Build and maintain relationships with council Directors of Service, procurement teams, and external public bodies, • Process Transformation: Collaborate with Local Authorities to embed early payment offers into tender evaluations and procurement documentation, • Complex Problem Solving: Respond to intricate queries about early payment inclusion in high-value construction tenders, • Change Management: Drive behavioral change across multiple departments and ensure adherence to new sourcing processes, • Working with knowledge of JCT and NEC contracts, • Strategic Support: Work with Head of Sourcing & Procurement on client interventions and bespoke improvement initiatives, • Project Development: Support automation and reporting projects, tracking success metrics and impact Applicants must have: • Knowledge of Construction Act and construction payment processes. This is essential, • Understanding of procurement & contracting processes (Local Government/Public Sector preferred), • Client-facing delivery experience with strong stakeholder management skills, • Creative problem-solving with ability to articulate complex issues clearly Katie Bard is acting as an agency and is an equal opportunities employer

I am currently working with an award winning, ambitious company who provide translation and interpreting to the public sector, predominantly the NHS. They are looking for a bid writer to join their growing team in Birmingham. This role would suit a bid writer who has previous healthcare bid writing experience and has strong knowledge of NHS procurement processes. You will have excellent written skills, be well organised, have the ability to use AI to improve bids and be digitally savvy. This role can be hybrid (2 days in Birmingham for applicants within 50 miles) or remote working with travel to the office 1-2 times per month for applicants further afield. Please not there will be a requirement for more office attendance in the initial month or so whilst you get up to speed. The salary is £35,000 - £50,000 depending on experience plus uncapped commission. Duties and responsibilities • Identify upcoming opportunities through tender sites, • Work with departmental teams on to identify strength to create winning bids, • Review past tenders and identify areas for improvement to create winning bids, • Search out and participate in engagement events MEQs, RFQs, • Anticipate, research and prepare materials for future bids to streamline bid processes, • Apply winning techniques and principles to create winning tenders, • Evaluate unsuccessful bids, gaining, interpreting and addressing feedback to ensure future success, • Create a glossary of responses/bid library and create a streamlined bid process, • Manage bid pipelines to ensure opportunities align with targets, • Support the marketing team to write content for our target markets How to apply To apply for this role or to find out more information, please send a CV to Hayley Wood. If you are seeking a career move but this position is not right for you please browse the other vacancies on our website. We are specialists in Bid Recruitment, Marketing Recruitment and Business Development Recruitment and have a range of posts available. We also welcome speculative applications.

Contract- Outside IR35- Immediate Start. Role Purpose We are seeking a principal business analysis consultant on a 3 month contract, to support immediate growth within TXP. You will lead impactful Business Analysis consulting engagements across our client portfolio in both Public and Private Sectors. Acting as a key bridge between business and technology, you will drive operational excellence, foster stakeholder collaboration, and ensure the delivery of client-centric solutions. You will champion our company values — CARES: • Client Focus: Building trusted relationships and delivering tailored, impactful solutions., • Adaptability: Leading change with agility and resilience in a dynamic environment., • Responsibility: Owning outcomes, ensuring quality, and driving accountability., • Excellence: Setting high standards and continuously improving performance., • Success: Celebrating achievements and cultivating a culture of growth and recognition. This is a strategic leadership role for someone who thrives on empowering teams, driving innovation, and making a measurable impact across the organisation. Responsibilities: • Lead impactful Business Analysis consulting engagements across public and private sector clients., • Lead and manage a team of 25+ Business Analysts across multiple projects and domains., • Shape business architecture, operating models, and transformation roadmaps., • Drive and deliver discovery activity, particularly for Public Sector programmes., • Champion process excellence and continuous improvement initiatives., • Partner with the sales teams in pre-sales: shaping propositions, building client decks, and responding to bids., • Support business development by identifying opportunities, influencing stakeholders, and advising on go-to-market approaches., • Act as a trusted advisor, engaging confidently with senior client stakeholders., • Bring proven consulting expertise and the ability to turn strategy into delivery., • Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement., • Drive continuous improvement in BA methodologies, tools, and performance metrics., • Support agile and waterfall delivery models, adapting approaches to suit project and client needs., • Promote a culture of innovation, learning, and excellence within the BA team., • Monitor and report on team performance, project outcomes, and business impact Key Tasks will include: • Achieving practice utilisation, delivery KPIs, and customer satisfaction targets., • Using pipeline management to meet resource needs., • Supporting pre-sales activities and promoting Business Analysis and TXP., • Building and maintaining stakeholder relationships with customers., • Ensuring physical and operational information security; following all procedures for data confidentiality and integrity. Skills & Experience: • Proven experience leading a Business Analysis function in a technology or professional services consultancy, • Experience leading high-profile business analysis engagements in both Public and Private Sectors., • Strong understanding of digital transformation, enterprise systems, and agile delivery., • Exceptional stakeholder management and communication skills., • Proficiency in tools such as Jira, Confluence, Visio, and business process modelling techniques., • Ability to manage multiple priorities and deliver results in a fast-paced environment., • Strategic thinker with a hands-on approach to problem-solving and delivery.

Birmingham or Manchester | 2 - 3 days per week in the office We’re partnering with a leading international law firm who are investing heavily in technology to reshape how legal services are delivered. This is an exciting chance to join a strategically high-profile Innovation team, working at the forefront of legal technology and Generative AI. You’ll collaborate with partners, lawyers and clients to drive adoption of new tools, enhance efficiency, and create technology-led solutions that add real value. Key Responsibilities • Embed within legal teams to identify opportunities for process improvement and innovation, • Drive adoption of Generative AI and automation tools across the business, • Deliver presentations, demos and training sessions to engage users and clients, • Collaborate with stakeholders to design and deliver new tech-enabled solutions, • Create internal communications and materials to promote technology adoption, • Research emerging trends in legal technology and identify new opportunities Skills & Experience • Experience within a law firm or legal technology environment, • Strong understanding of legal tech platforms such as HighQ and GenAI tools, • Confident communicator, comfortable engaging with stakeholders at all levels, • Organised, proactive, and able to manage multiple projects simultaneously, • Creative problem-solver with a passion for innovation and continuous improvement, • Experience driving change or technology adoption within a professional services environment

Overview As a Business Analyst in the Energy and Water Utilities sector, you will play a key role in identifying opportunities for improvement across business processes, systems, and services. You will work closely with stakeholders to deliver strategic and operational change, ensuring alignment with regulatory requirements and sustainability goals. Key Responsibilities • Work with client partners and account directors of specific utilities to identify opportunities and deliver, • Work with the delivery teams to identify gaps in process, technology and applications, • Collaborate with stakeholders to elicit, document, and validate business, functional, and technical requirements to manage these gaps, • Analyse current processes and systems to identify gaps and improvement opportunities., • Lead business process analysis and recommend strategic solutions., • Support the delivery of change initiatives across people, process, and technology., • Build trusted relationships with internal and external stakeholders., • Facilitate workshops and meetings to drive consensus and clarity., • Work within Agile and Waterfall project environments., • Prepare business cases, user stories, and acceptance criteria., • Support testing, implementation, and post-deployment reviews., • Contribute to regulatory submissions (e.g., WRMP, PR24)., • Support sustainability and digital transformation initiatives., • Ensure compliance with industry standards and environmental goals Essential Skills & Experience • Proven experience in business analysis within the energy, water, or utilities sector for at least 3-4 years in the UK, • Strong understanding of operational technology (OT) and digital systems., • Familiarity with Agile, Scrum, and DevOps methodologies., • Excellent communication and documentation skills., • Ability to simplify complex technical and business concepts Desirable Qualifications • BCS Business Analysis Certification or equivalent., • Product Owner/Scrum Master certifications., • Experience with data analytics, GIS, or asset management platforms., • Knowledge of UK regulatory frameworks (Ofwat, Ofgem).

Jewellery Quarter Bullion – Head of Sales & Customer Service Location: Birmingham, Office-based Contract: Full time, permanent Salary: up to £70,000 + 30% bonus Package & Benefits • Salary: up to £70,000 depending on experience, • Bonus: up to 30%, • 33 days holiday (option to buy up to 5 additional days), • Private healthcare and life cover, • Employee and store discount, • Onsite Gym Office-based at our Birmingham Head Office; visa sponsorship is not available About Jewellery Quarter Bullion We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £400m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story. Role Overview This senior leadership position sits within the BullionByPost management team and is responsible for leading the Sales, Account Management, and Customer Service functions. The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. We’re looking for a strategic, commercially minded leader who can deliver sales growth while maintaining exceptional service standards. You’ll work closely with the senior leadership team to refine our sales and service strategy, drive efficiency, and enhance how we attract, engage, and retain customers. This role is ideal for a leader who leads by example, combining a hands-on approach to sales and operations with strategic vision. You will set the standard for excellence in customer interactions, demonstrating what ‘great’ looks like on the phone, and confidently guiding the team through change as the business continues to scale. Key Responsibilities • Lead, coach, and develop the Sales, Account Management, and Customer Service teams., • Design and implement a Sales & Customer Service strategy aligned to business goals and customer expectations., • Drive performance through effective use of data, KPI frameworks, target incentives and regular coaching., • Strengthen the Account Management function to build lasting relationships with high-value and repeat customers., • Collaborate with Finance, Marketing, and Compliance to enhance communication and process efficiency across departments., • Oversee recruitment, onboarding, and training to maintain a high-performing team culture., • Act as a senior escalation point for customer issues, ensuring prompt and professional resolution., • Champion the voice of the customer in senior management discussions, using insight to inform strategic decisions., • Lead process improvement and technology adoption initiatives to enhance operational capability. Skills & Experience • Proven experience leading Sales and/or Customer Service teams in a fast-paced, commercial environment., • Strong strategic and operational leadership skills, with the ability to translate strategy into clear, deliverable plans., • Experienced in managing multi-layered teams — including developing and coaching line managers., • Confident using data and KPIs to measure performance, drive improvement, and inform decisions., • Demonstrated ability to build strong, trust-based relationships across departments and with senior stakeholders., • Experienced in E-commerce, Financial Services, or high-value product sectors (bullion, luxury goods, or similar) would be ideal., • Excellent communicator with a track record of motivating and inspiring teams., • Comfortable leading through change, improving processes, and embedding new ways of working., • Analytical, commercially focused, and naturally collaborative., • Calm, professional, and decisive — able to handle complex situations with empathy and authority. Why You’ll Love It Here • You’ll join a high-performing, growing business with a £400m+ turnover and a proven record of success., • You’ll have the autonomy and influence to shape the Sales and Customer Service strategy for one of the UK’s leading bullion brands., • You’ll lead a passionate team who care deeply about delivering an exceptional customer experience., • You’ll work alongside an experienced, supportive Senior Management Team that values innovation and collaboration., • You’ll make a visible impact — your ideas and leadership will help take the business to its next phase of growth., • You’ll be part of a culture that rewards curiosity, ownership, and excellence., • You’ll be trusted, respected, and valued for the difference you make every day. About You You’ll be an experienced senior manager or head of department, confident in leading large teams and shaping commercial direction. You’ll thrive in this role if you: • Have significant leadership experience in Sales and/or Customer Service within E-commerce, Financial Services, or high-value retail., • Possess strong strategic and operational leadership skills, with a record of driving performance and engagement., • Are confident using KPIs, metrics, and customer insight to guide decisions., • Have experience managing and developing line managers and emerging leaders., • Excel at building relationships across departments and leading through influence., • Are calm, decisive, and empathetic under pressure., • Have strong communication skills and an analytical, commercially focused mindset. Ready to Apply? If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates. Application Deadline: 31st October 2025 At JQB, we champion diversity, promote equal opportunities, and support flexible working. We encourage applications from all backgrounds — you’re welcome here.

Job Title: Fostering Recruitment Officer Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for. As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos. In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”. The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care. If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now. Overall Duties of the Fostering Recruitment Officer will include: • Working collaboratively with the team to progress fostering enquiry management, • Support community recruitment activity to create a consistent pipeline of carer applicants, • Facilitating a smooth application and assessment process for potential foster carers, • Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives, • Creative contribution to innovation and improvement of strategies and local recruitment activities, • Maintaining an understanding of regulations and requirements for provision of foster care services, • 31 days paid holiday plus 8 annual bank holidays., • Progression to salary target rate upon completion of 18 months service., • 45p per mile for business travel., • Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy)., • Family friendly policies., • Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up., • Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis)., • An hour a week of live, expert led activities through the Annual Employee wellbeing Programme., • Menopause Policy and free Menopause Clinician Appointments., • Stakeholder Pension Scheme (salary sacrifice). An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf. Closing Date: Midnight on Sunday 9th November 2025 Interview Date: Thursday 20th November 2025 (via Microsoft Teams) Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience. TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

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