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Job Title IT Manager & Hands on Principal Technician Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The IT Manager & Hands on Principal Technician is responsible for providing advanced technical support, managing IT infrastructure (including networking), and ensuring the smooth operation of the company’s IT systems across all sites. The role will involve working closely with the Head of Technology to roll out the vision for IT operations, network, and infrastructure improvements across the business. Responsibilities • Lead, mentor and develop a small IT team, including performance management, workload planning via ticketing systems and ongoing skills development, • Oversee day-to-day IT operations while balancing strategic improvement initiatives and long-term technology roadmap., • Manage and support multi-site IT infrastructure, ensuring consistency, performance and reliability across all locations, • Implement, modernise and maintain infrastructure and systems to meet organisational and security standards, • Develop, maintain and enforce IT policies, procedures and best practices, • Maintain and evolve IT asset management processes, including lifecycle tracking and procurement, • Oversee provisioning, distribution and management of end-user devices (laptops, tablets and mobile devices), • Monitor system performance and proactively identify risks, vulnerabilities or potential outages before they impact the business, • Diagnose and resolve complex technical issues using structured troubleshooting approaches Personal Qualities • Hands-on leader, • Strong communicator, • Proactive mindset, • Highly organised and pragmatic, • Analytical and solution-focussed, • Service-driven, • Resilient under pressure Technical Skills & Experience • 8+ years’ IT experience, including 3-5 years in a leadership role managing small teams, preferably as an IT Manager & Hands on Principal Technician, • Proven experience supporting and modernising IT environments for 300+ users across multiple sites, • Experience delivering IT projects, upgrades and deployments aligned to business objectives, • Familiar with ITIL principles and service delivery frameworks Qualifications & Training • Relevant IT qualification or equivalent practical experience, • ITIL certificate (desirable), • Microsoft or cybersecurity certifications (desirable), • Experience with ISO 27001 or similar frameworks (desirable) Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited IT Manager & Hands on Principal Technician CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application for the IT Manager & Hands on Principal Technician, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary

Microsoft Purview Specialist Salary: £53,000 - £60,000 per annum Hours: 35 hours per week Contract: 12 Month Fixed Term Contract Location: Hybrid (Office: West Bromwich) We are looking for a highly skilled Microsoft Purview Specialist to focus on the hands-on delivery and technical configuration of our data protection suite. Working from established requirements, you will be responsible for executing a Proof of Concept (PoC) and rolling out technical controls across the organisation. A vital part of this role involves acting as a subject matter expert to our internal Compliance Team. You will assist them in moving from manual processes to automated workflows within Microsoft Purview, providing the technical expertise and documentation they need to be successful in their roles. What the role will look like: Technical Implementation & PoC Proof of Concept Execution: Build and configure a scoped Proof of Concept environment to test Sensitivity Labels and Data Loss Prevention (DLP) policies. System Configuration: Perform the day-to-day technical setup of Microsoft Purview components, including labelling, encryption, and retention policies. Policy Deployment: Transition validated PoC configurations into production, ensuring minimal disruption to business users. Technical Documentation Configuration Guides: Maintain detailed Technical Configuration Documentation that captures all settings and policies in the environment. User Manuals: Create clear "How to" guides for the Compliance Team to ensure they can manage alerts and audits effectively. Operational Playbooks: Document standard operating procedures for handling data leaks or classification errors. Compliance Support & Training Technical Liaison: Act as the dedicated SME for Microsoft Purview, work with stakeholders to assist in transitioning from manual auditing to using Microsoft Purview Compliance Manager. Practical Training: Deliver 1:1 or group training sessions via Microsoft Teams to demonstrate internal teams how to use tools like Content Explorer and Activity Explorer. Feature Roadmap: Provide briefings on the Purview roadmap, including new features and changes, ensuring internal teams are thinking strategically about how Purview impacts the environment What you will bring to the role: Prior experience working within a Financial Institution or a similarly highly regulated industry (e.g., Healthcare or Legal). Previous hands-on experience configuring and managing Microsoft Purview. Proven track record of configuring sensitivity labels, DLP policies, and retention policies. Ability to provide clear technical support and training to non-technical stakeholders. Familiarity with financial services regulations and compliance frameworks such as PCI DSS, GDPR, SOX, or specific FCA/PRA guidelines is a significant advantage. Ideally hold a Certification in SC-400 (Information Protection Administrator) certification or similar. A foundational understanding of Microsoft 365 (Exchange, SharePoint, Teams) and how data flows between these services. Ecosystem Integration: Knowledge of how Purview policies interact with M365 apps (e.g., how a label affects a file in a Teams chat). Interest or foundational knowledge in Purview Data Security Posture Management (DSPM) for AI and securing Microsoft Copilot. We Value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply. What's in it for you: We pride ourselves on our development opportunities and always look to promote from within wherever possible, Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year, 2 paid volunteering days a year, Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and well match your further contributions up to 10.6% Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave, Life assurance provided by the Society at 4 times your salary, Yearly performance related pay scheme and pay review, Private medical insurance thats discounted when your time with us grows, with the option to include family members, Salary Sacrifice Electric/Hybrid Car Scheme, A Perkbox account giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more! And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness. Why choose the West Brom? At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Broms biggest asset that doesnt mean just viewing them as employees. Were proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, theyre helping turn that vision into real and lasting. Were a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. Well do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what were looking for. If you need any support with applying to one of our roles, get in touch. Do it today and click apply! *Please note We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible* Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. the West Brom is a trading name of West Bromwich Building Society. TPBN1_UKTJ