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About the Role ‘Getting Stuck In’ is one of our key values, and we’re looking for new Team Members who love doing just that! Instead of working in one department, we’re looking for new Team Members to work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin’s. Our lifeguards play a vital role in making sure guests have a fun and safe experience in our pool and on the flumes at Splash Waterworld. Safety is our top priority, so this position demands excellent attention to detail, alongside a warm and engaging approach to customer service. You’ll also lead and support poolside activities, helping create unforgettable moments for our guests. You will be a high spirited and fun-loving multi-tasker who loves learning new things and working with a like-minded group of people. As a Team Member Plus, you will work on Monday and Fridays cleaning our accommodation and then will work as a lifeguard the rest of your contracted hours. No day will ever be the same and you will enjoy the variety of working with lots of different team members and guests. If you have a previous lifeguard qualification that's brilliant, but we will also put you through your NPLQ course, giving you all the training you need to start your career in lifeguarding. If selected, you’ll be invited to complete and pass a Butlin’s swim test. Swim Test Requirement: Swimming 50m in under 75 seconds Treading water Surface diving Climbing out of the pool unaided Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, M&A Analytics – EY-Parthenon, Birmingham At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value — solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. EY-Parthenon’s Transaction Analytics team helps clients use data to make better decisions at critical moments in the deal lifecycle. We work with private equity investors, corporates, management teams and other advisers on buy-side, sell-side, vendor assistance and exit readiness engagements. Our work sits at the intersection of M&A, financial due diligence, commercial insight and advanced analytics. We turn complex financial, operational and commercial datasets into clear, robust analysis that supports the equity story, helps answer bidder and investor questions, and gives clients greater confidence in transaction decisions. This is an opportunity to join our growing Birmingham Transaction Analytics team and help build a regional platform within one of the UK’s leading deal analytics practices. Our core work is delivered during the exciting and high-speed phases of an M&A process. We use data and analytics to assess a target company’s financial performance, business projections and key value drivers, identifying opportunities, risks, sensitivities and potential mitigations that can influence transaction outcomes. The Transaction Analytics team works closely with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector specialists to provide deeper insights, challenge value drivers and bring innovative digital capabilities to live deal situations. Our work includes building reconciled data cubes, dynamic databooks and dashboards that support vendor due diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden — and to convert those insights into a clear transaction narrative. Your key responsibilities As a Manager in the Transaction Analytics team, you will own the day-to-day delivery of analytics workstreams on live M&A engagements. You will translate transaction hypotheses into practical analysis plans, manage junior team members, review analytical outputs, and work directly with clients and EY deal teams to ensure findings are robust, clearly documented and commercially relevant. • Lead day-to-day delivery of Transaction Analytics workstreams across buy-side, sell-side, vendor assistance and exit readiness engagements., • Translate deal questions and value hypotheses into practical analytics workplans, prioritising analysis based on materiality, timeline and client need., • Manage Executives and Analysts, providing coaching, review and quality control across data preparation, modelling, dashboards and databooks., • Lead client discussions on data availability, data quality, analytical approach and emerging findings., • Build and review reconciled data cubes, dynamic databooks and dashboards that support due diligence, equity-story development and bidder Q&A., • Coordinate with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector teams to ensure joined-up insights across workstreams., • Review analysis of revenue, margin, customer, cohort, pricing, retention, site or project-level performance and ensure outputs are clearly linked to the transaction narrative., • Ensure analytical outputs are accurate, clearly documented, repeatable and capable of supporting client, investor and bidder questions., • Contribute to development of reusable tools, templates, sector-specific approaches and Birmingham team capability. Skills and attributes for success • Strong commercial thinking and ability to understand the financial and operational drivers of a business., • Ability to analyse businesses at pace and identify where to focus effort in a live transaction environment., • Ability to gather, verify and assess information to formulate robust views and factual conclusions., • Experience planning, preparing and reviewing deliverables including visualisations, written reports, presentations and client discussion materials., • Strong attention to detail with a logical, structured and methodical approach., • Strong team management, coaching and communication skills., • Ability to communicate complex analytical findings to technical and non-technical stakeholders., • Confidence working across service lines and building effective relationships at different levels. To qualify for the role, you must have • Commercial experience and/or relevant industry, analytics, finance or transaction experience., • Experience managing analytical workstreams or projects, including reviewing outputs from junior team members., • Understanding of data manipulation, integration and visualisation tools such as Excel, Alteryx, Power BI, Tableau, SQL or Python., • A passion for providing high quality service to clients., • Ability to manage competing priorities and deliver high quality outputs under transaction timelines. Ideally, you’ll also have • Experience working in a transaction, financial due diligence, corporate finance, strategy, consulting or professional services environment., • ACA, ACCA, CIMA or equivalent qualification., • Experience leading client-facing discussions or presenting analytical findings to senior stakeholders., • Experience using SQL, Python, R, VBA or other analytical languages., • Experience developing dashboards, databooks, reconciled data models or analytical outputs that support commercial or transaction decisions. What we look for We are looking for people who can combine analytical capability with commercial judgement. You will be comfortable leading teams, asking the right questions, challenging analysis, and converting complex data into clear insight that influences transaction decisions. What we offer We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritises your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fuelled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Job Description Technical Sales Engineer jobs in South Midlands at Stannah – Join Our team! Stannah’s New Lift Division is excited to welcome a Technical Sales Engineer to our growing team. Whether you’re already thriving in lift sales or you’re an engineer ready to step confidently into a commercial role, this is a brilliant opportunity to build your career with a respected, long‑established brand. If you’ve worked with lifts—on the tools or in front of customers—this could be the ideal next move. This is a home‑based role covering South Midlands with some covering into the Souteast and East Midlands., offering plenty of variety and regular travel across the region. You’ll take the lead in promoting and selling our machinery directive Lift range, developing strong relationships with customers, spotting new opportunities, and guiding clients toward the right technical solutions. Your expertise will help you offer trusted advice and strengthen our presence in the market. We’re looking for someone who is driven to achieve results, passionate about delivering exceptional customer service, and confident in their understanding of the new lift market. While previous sales experience is a great advantage, we’re equally keen to hear from engineers who are ready to bring their technical knowledge into a commercial environment and take on a fresh challenge. This is an exciting moment to join us, you’ll play a key role in shaping the future of the division. Working hours: Mon-Thurs 08:30-17:30 and Friday 08:30 - 13:30 Technical Sales Engineer Responsibilities • Achieve annual targeted sales, average selling prices and conversion ratios, • Monitor and report on progress, identifying and acting upon issues and concerns that arise., • Formulate and exercise strategies for optimising sales, • Assess the needs of the client through good questioning techniques, • Provide quotations that are accurate and ensure leads and quotes are followed up, • Identify, visit and build relationships with prospects and repeat customers, • Carry out site visits where required. Please see full Job Description here : _ Qualifications Technical Sales Engineer Requirements: • Previous experience working within a lift industry job, ideally in a sales capacity., • Relevant professional or technical qualification or related experience. Additional Information If you are looking for a Platform Lift Sales Engineer Job, Technical Sales Engineer , Platform Lift Sales Consultant, Platform Lift Sales Executive Job, Goods lift sales, service lift sales or Lift Sales Job, please click the apply now button or call for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Company Vehicle #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Sales, Keywords:Sales Engineer, Location:Birmingham, ENG-B12 0HG

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Manager, M&A Analytics – EY-Parthenon, Birmingham At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers real-world value — solutions that work in practice, not just on paper. Benefiting from EY’s full spectrum of services, we’ve reimagined strategic consulting to work in a world of increasing complexity. With deep functional and sector expertise, paired with innovative AI-powered technology and an investor mindset, we partner with CEOs, boards, private equity and governments every step of the way. EY-Parthenon’s Transaction Analytics team helps clients use data to make better decisions at critical moments in the deal lifecycle. We work with private equity investors, corporates, management teams and other advisers on buy-side, sell-side, vendor assistance and exit readiness engagements. Our work sits at the intersection of M&A, financial due diligence, commercial insight and advanced analytics. We turn complex financial, operational and commercial datasets into clear, robust analysis that supports the equity story, helps answer bidder and investor questions, and gives clients greater confidence in transaction decisions. This is an opportunity to join our growing Birmingham Transaction Analytics team and help build a regional platform within one of the UK’s leading deal analytics practices. Our core work is delivered during the exciting and high-speed phases of an M&A process. We use data and analytics to assess a target company’s financial performance, business projections and key value drivers, identifying opportunities, risks, sensitivities and potential mitigations that can influence transaction outcomes. The Transaction Analytics team works closely with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector specialists to provide deeper insights, challenge value drivers and bring innovative digital capabilities to live deal situations. Our work includes building reconciled data cubes, dynamic databooks and dashboards that support vendor due diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden — and to convert those insights into a clear transaction narrative. Your key responsibilities As a Manager in the Transaction Analytics team, you will own the day-to-day delivery of analytics workstreams on live M&A engagements. You will translate transaction hypotheses into practical analysis plans, manage junior team members, review analytical outputs, and work directly with clients and EY deal teams to ensure findings are robust, clearly documented and commercially relevant. • Lead day-to-day delivery of Transaction Analytics workstreams across buy-side, sell-side, vendor assistance and exit readiness engagements., • Translate deal questions and value hypotheses into practical analytics workplans, prioritising analysis based on materiality, timeline and client need., • Manage Executives and Analysts, providing coaching, review and quality control across data preparation, modelling, dashboards and databooks., • Lead client discussions on data availability, data quality, analytical approach and emerging findings., • Build and review reconciled data cubes, dynamic databooks and dashboards that support due diligence, equity-story development and bidder Q&A., • Coordinate with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector teams to ensure joined-up insights across workstreams., • Review analysis of revenue, margin, customer, cohort, pricing, retention, site or project-level performance and ensure outputs are clearly linked to the transaction narrative., • Ensure analytical outputs are accurate, clearly documented, repeatable and capable of supporting client, investor and bidder questions., • Contribute to development of reusable tools, templates, sector-specific approaches and Birmingham team capability. Skills and attributes for success • Strong commercial thinking and ability to understand the financial and operational drivers of a business., • Ability to analyse businesses at pace and identify where to focus effort in a live transaction environment., • Ability to gather, verify and assess information to formulate robust views and factual conclusions., • Experience planning, preparing and reviewing deliverables including visualisations, written reports, presentations and client discussion materials., • Strong attention to detail with a logical, structured and methodical approach., • Strong team management, coaching and communication skills., • Ability to communicate complex analytical findings to technical and non-technical stakeholders., • Confidence working across service lines and building effective relationships at different levels. To qualify for the role, you must have • Commercial experience and/or relevant industry, analytics, finance or transaction experience., • Experience managing analytical workstreams or projects, including reviewing outputs from junior team members., • Understanding of data manipulation, integration and visualisation tools such as Excel, Alteryx, Power BI, Tableau, SQL or Python., • A passion for providing high quality service to clients., • Ability to manage competing priorities and deliver high quality outputs under transaction timelines. Ideally, you’ll also have • Experience working in a transaction, financial due diligence, corporate finance, strategy, consulting or professional services environment., • ACA, ACCA, CIMA or equivalent qualification., • Experience leading client-facing discussions or presenting analytical findings to senior stakeholders., • Experience using SQL, Python, R, VBA or other analytical languages., • Experience developing dashboards, databooks, reconciled data models or analytical outputs that support commercial or transaction decisions. What we look for We are looking for people who can combine analytical capability with commercial judgement. You will be comfortable leading teams, asking the right questions, challenging analysis, and converting complex data into clear insight that influences transaction decisions. What we offer We will fuel your ambition and potential with future-focused skills development that equips you with state-of-the-art methodologies and technology-enabled solutions. With more than 25,000 people in 150 countries, you will join an inclusive and empowering culture that values your uniqueness, prioritises your wellbeing, and immerses you in the diverse thinking and cross-cultural experiences necessary to help deliver impact to clients across the globe and to help build a better working world. Learn more about careers at EY-Parthenon. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fuelled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER: Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Catering and/ or FMCG Sales.TPBN1_UKTJ

Senior Medical Secretary (Private Services) \n Location: Birmingham \n Contract Type: Permanent \n Salary: £30,000 – £35,000 \n Start Date: ASAP \n About the Role \n Our client is seeking an experienced Senior Medical Secretary to lead and coordinate the administrative function across its growing private healthcare services. \n This is an exciting opportunity for a highly organised and proactive individual to manage a team of Patient Pathway Coordinators, ensuring the smooth delivery of patient booking, pathway management, and administrative processes for both self-pay and insured patients. The successful candidate will play a key role in driving service excellence, supporting operational performance, and enhancing the patient experience. \n Key Responsibilities \n\n • \n Lead, supervise, and support a team of Patient Pathway Coordinators \n • \n Manage administrative workloads and ensure appropriate service cover \n • \n Monitor referrals, inboxes, clinic activity, and booking performance \n • \n Build and manage clinic rotas across private services \n • \n Act as the first point of contact for B2B partners and external agencies \n • \n Coordinate patient journeys from referral through to treatment and follow-up \n • \n Support patient bookings, payments, investigations, results, and correspondence \n • \n Monitor key systems including Semble, IRIS, and Apollo Radiology \n • \n Handle patient queries, concerns, and complaints professionally and efficiently \n • \n Lead staff induction, training, appraisals, and performance management \n • \n Work collaboratively with clinical, operational, IT, finance, and support teams \n\n What We’re Looking For \n Essential \n\n • \n Previous experience in a senior medical secretary, healthcare administration, or team leader role \n • \n Strong understanding of private healthcare administrative processes \n • \n Experience managing patient pathways and clinic bookings \n • \n Excellent organisational and workload management skills \n • \n Strong communication skills with the ability to engage confidently with patients, clinicians, and external stakeholders \n • \n Experience using Microsoft Office applications \n • \n Knowledge of healthcare confidentiality and data protection requirements \n • \n Ability to work independently and make decisions in a fast-paced environment \n\n Desirable \n\n • \n Experience supervising or line managing administrative teams \n • \n Experience using Semble, IRIS, Apollo Radiology, or similar healthcare systems \n • \n NVQ Level 3 in Business Administration, Team Leadership, Customer Care, or equivalent \n • \n Previous experience within private healthcare services \n\n If you are an experienced Medical Secretary or Healthcare Administrator looking to take the next step into a leadership role, we would welcome a confidential discussion.

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Main purpose of the role & responsibilities in the business As a Workday Consultant – Partner Lead at Kainos, you will play a key role in shaping and delivering our Pay Transparency Analyzer (PTA) product, developed in partnership with Workday. With the EU Pay Transparency Directive coming into effect in June 2026, this role sits at the forefront of significant legislative change across all 27 EU member states – aimed at improving pay transparency and supporting organisations to create more transparent, fair and equitable workplaces. You will also be a trusted advisor who helps Partners and customers maximise value and ROI from PTA, supporting adoption, satisfaction, growth and retention. We are looking for someone who combines genuine technical depth with relationship-building skills and commercial acumen. Some travel will be expected. Your responsibilities PTA expertise – Act as the specialist in Pay Transparency Analyzer (PTA), providing trusted technical guidance and first-hand product knowledge to our Partners and internal teams. Partner technical contact – Be the direct, day-to-day technical point of contact for Partners, answering queries, troubleshooting and ensuring Partners have what they need to deliver successfully with Kainos PTA. Documentation – Maintain and continually improve the documentation, training materials, user guides and sales enablement materials provided to Partners, ensuring content is accurate, current and fit for purpose. Onboarding and tenant setup – Support the onboarding of new customers and Partners, contributing to operational frameworks, technology deployment and Workday tenant setup for PTA. Bridging the gap – Be the liaison between Partners and all Kainos PTA functions – Services, Support and Product Development – ensuring a seamless Partner experience and proactively surfacing and resolving any issues. Maintain effective communication channels with Workday across all aspects of Pay Transparency, including support, releases and outages. Issue management – Manage escalations and work closely with technical support teams to resolve platform-related issues swiftly, maintaining open communication and timely responses. Customer/Partner advocate – Channel Partner feedback into Kainos’ Product and Development teams to improve the Kainos PTA offering, advocating for Partner needs in roadmap planning and enhancements. Proactive Customer Success and Value Management – Build and maintain strong, long-term relationships with key stakeholders, including HR and IT teams. Conduct regular check-ins and proactively manage a portfolio of customers to drive long-term success and value from Kainos PTA, identifying where value is not being realised and taking corrective action with internal teams. Workday Roadmap – Develop a clear understanding of each customer’s Workday roadmap and link key events on it to how Kainos PTA can help them realise maximum value with minimal risk. Adoption and Value Management – Work with customers to define success metrics and track the realisation of value, monitoring adoption and ensuring value is recognised and communicated to key stakeholders. Value Planning – Create Value Plans, including Strategic Business Objectives and associated OKRs, and keep these up to date in the relevant Customer Value dashboards. Retention – Support Customer Success teams in retaining product subscriptions across your customer base, proactively identifying retention risks and leading recovery plans in collaboration with other Kainos functions. CRM management – Accurately report on customer status using PTA Health and Customer Status indicators in our chosen toolset. Growth partnership – Work closely with an aligned Account Director or Account Manager to identify upsell and cross-sell opportunities based on customer needs and usage patterns. What we are looking for Essential Workday HCM certified. Consulting experience, with a track record of delivering for clients in a professional services or technology environment. Proven technical aptitude with hands-on Pay Transparency Analyzer (PTA) experience, or the demonstrable ability to become a PTA specialist quickly. Experience of Workday implementations, including deployment, configuration and tenant setup. Ability to translate customer needs into operational solutions, and to lead or contribute to cross-functional workstreams that build alignment with external partners such as Workday. Experience in a technical, customer- or partner-facing role within a technology environment, with a track record of building trust and delivering excellent service. Experience creating and maintaining clear technical documentation and enablement materials. Great networking and relationship-building skills, internally and externally, with the ability to communicate effectively from SME/Functional Analyst through to senior stakeholders. Experience in an agile, tech-focused or Cloud SaaS environment. Ability to operate in a fast-moving environment that is constantly adapting to change. Desirable / developing Experience of Workday Advanced Compensation and reporting. Proven project management skills, with experience managing software milestones and multiple initiatives simultaneously. Prior Customer Value Manager, Customer Success or account-management experience. Commercial acumen, with awareness of both opportunity and risk identification. Ability to understand Large Enterprise clients and map key stakeholders and processes related to our products and services. Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_17909Date posted : 2026-07-08Profession: Delivery ManagementEmployment type: Full time

Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.Within the Kainos Microsoft AI Business Solutions capability, we help customers understand complex challenges and achieve meaningful improvements using Microsoft Business Applications, Power Platform, Copilot, AI-enabled business processes and emerging agentic capabilities. This includes helping customers redesign services, processes and ways of working for an AI-enabled future where people, automation and intelligent agents operate together effectively.As an ABS Business Consultant, you will lead discovery, advisory, shaping and delivery engagements. You may lead standalone advisory activities or act as the lead business-facing consultant within a multidisciplinary team, bringing structure to ambiguity and turning customer needs into achievable delivery approaches, platform strategies, capability strategies, operating models and Centre of Excellence designs.This role is expected to lead the business consulting thread of an engagement, not simply contribute to it.You are accountable for shaping business value, adoption outcomes and recommendations that help customers achieve measurable improvements. You work closely with Functional Consultants, Architects and Engineers to translate business outcomes into delivery approaches, whilst maintaining responsibility for customer value, stakeholder alignment and sustainable change rather than solution configuration or technical design.You willLead discovery, advisory and shaping activities, helping customers define challenges, opportunities and desired outcomes.Facilitate workshops and stakeholder conversations, building alignment and influencing decisions across groups with different priorities.Evaluate options and make recommendations that balance customer value, user needs, feasibility, risk and cost.Lead business-facing activities within multidisciplinary delivery teams, keeping customer and operational needs central to delivery.Analyse services, processes and ways of working to define requirements, priorities, measures of success and opportunities for future-state redesign enabled by Copilot, AI-enabled automation and agentic capabilities.Lead the redesign of business processes, services and ways of working to take advantage of Copilot, AI-enabled automation and emerging agentic capabilities, ensuring future-state processes are value-led, governed, adoptable and supported by appropriate human oversight.Work with Product Owners and delivery teams to shape MVPs, backlogs, roadmaps and delivery approaches.Define value cases, success measures, benefit indicators and outcome metrics that help customers understand the impact of change.Shape platform and capability strategies that help customers scale Microsoft Business Applications, Copilot and AI-enabled services.Define operating models, Centre of Excellence designs, governance approaches and target ways of working that enable sustainable adoption and control.Advise customers on how Microsoft Business Applications, Power Platform, AI, Copilot and agentic business processes can improve services, operational outcomes, decision-making and the way work is organised.Guide customers through change and adoption activities, including stakeholder engagement, readiness, communications, capability uplift and benefits realisation.Communicate clearly about options, constraints and trade-offs, constructively challenging where appropriate.Identify and raise ethical, privacy, security, regulatory and human oversight considerations, particularly when shaping AI-enabled solutions, engaging appropriate specialists where required.Contribute to proposals, estimates, presentations and business development activities.Develop consulting methods and reusable assets, coach colleagues and, where applicable, act as a People Manager.Essential RequirementsExperience leading consulting, discovery, advisory or shaping activities within technology-enabled change, including working in multidisciplinary teams across discovery, design and delivery.Strong stakeholder engagement and facilitation skills, with the confidence to influence and challenge constructively.Strong business analysis and analytical skills, including analysing services and processes, defining requirements, shaping backlogs or MVPs, and redesigning business processes or ways of working for AI-enabled and agentic operating models in complex or ambiguous situations.Working knowledge of Microsoft Power Platform or wider Microsoft Business Applications, with awareness of Copilot, AI and AI-enabled business processes and services.Experience supporting the design of platform strategies, capability strategies, operating models, governance frameworks or Centre of Excellence approaches that help customers adopt, govern and scale Microsoft Business Applications, Power Platform, Copilot or AI-enabled business processes and services.Understanding of how business outcomes, value realisation, organisational change, adoption and benefits realisation activities contribute to successful technology transformation.Ability to communicate clearly with senior, operational, technical and non-technical stakeholders.Experience producing clear customer-facing outputs, such as recommendations, assessments, roadmaps, value cases or discovery findings.Awareness of Responsible AI principles, governance considerations and human oversight requirements for AI-enabled business solutions.Experience coaching colleagues, sharing knowledge or supporting capability development.DesirableExperience as a lead consultant or lead business-facing role within a multidisciplinary delivery team.Experience in platform strategy, capability strategy, maturity assessment, operating model design, Centre of Excellence design, service improvement or transformation shaping.Experience defining benefits frameworks, success metrics or value measurement approaches.Experience contributing to pre-sales activity, including proposals, estimates, proofs of concept or customer presentations.Experience as a People Manager or supporting colleagues' development and progression.Practical experience supporting organisational change, adoption or benefits realisation programmes.Experience working in complex or regulated environments.Relevant certifications in Microsoft Business Applications, Power Platform, AI, business analysis, organisational change, benefits management or process improvement.Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.Job SummaryJob number: JR_18280Date posted : 2026-08-28Profession: ProductEmployment type:

Electrical Maintenance Engineer Brindley Place, Birmingham Salary: Up to £42,000 per annum + Benefits Full Time | Permanent | Static Site About the Role Atlas Workplace Services is seeking a skilled Electrical Maintenance Engineer to join our on-site engineering team at Brindley Place, Birmingham. This is a static site role responsible for delivering both planned preventative maintenance (PPM) and reactive maintenance across a prestigious commercial property. While the role has a strong electrical bias, the successful candidate will be comfortable supporting a range of general building services maintenance activities and working collaboratively within a multi-skilled engineering team. You will play a key role in ensuring the safe, efficient, and compliant operation of the building, delivering exceptional service standards and maintaining excellent relationships with client stakeholders. Key Responsibilities Carry out planned preventative maintenance (PPM) and reactive maintenance activities in line with contractual requirements and service level agreements (SLAs). Undertake minor works and repairs across electrical and building services systems. Ensure all maintenance activities are completed safely, efficiently, and to a high standard. Provide technical support, advice, and guidance to clients, customers, and colleagues. Maintain clear and proactive communication with the site team and client representatives. Support the delivery of a first-class facilities maintenance service, with a focus on customer satisfaction. Produce accurate information relating to labour, materials, and resource requirements for minor works quotations. Liaise with Lead Engineers, Managers, Support Teams, and specialist subcontractors to ensure works are completed on time and to the required standard. Accurately update the Maximo CAFM system and ensure all work activities are correctly recorded. Build strong working relationships with clients, contractors, and colleagues across the site. Take ownership of work quality and continually strive to improve service delivery. Participate in the site's out-of-hours call-out rota when required. Minimum Qualifications, Certifications and Training required City & Guilds or equivalent qualifications City & Guilds BS7671 18th Edition Wiring Regulations City & Guilds 2391 Test and Inspect Electrical Qualification or equivalent (Desirable) Full Driving License Essential Knowledge, Skills and Experience for this role Good understanding of modern office software. Experience of working with asset/work management systems such as MAXIMO / CAFM systems on Android tablets. 2 years previous experience within similar environment and in particular across area multi sites and multi discipline service delivery. 1 years’ experience in customer facing outsourcing environment. Ability to manage priorities in line with business need. At Atlas Workplace Services, we believe great buildings start with great people. That’s why we’ve reimagined facilities management to put people first—those who work in the spaces we care for, and those who deliver our services every day. We’re not just another FM provider — we’re a top-10 industry leader committed to doing things differently, with a personal touch, smart technology, and a passion for going the extra mile. As part of an Employee Ownership Trust (EOT), Atlas Workplace Services is proud to be a company where our people have a meaningful stake in our success. Being part of an EOT isn’t just about sharing in the company’s performance; it’s about creating a culture of shared responsibility, collaboration, and pride in what we achieve together

About the RoleTeamwork Partnership are recruiting for an experienced Section Supervisor- Wholesale to join a busy wholesale and distribution operation.This is a hands-on supervisory role responsible for maintaining operational standards, stock control, customer service, and team performance across a designated section of the depot. You'll play a key role in ensuring your department delivers excellent standards, availability, and customer experience every day.Key Responsibilities- Section OperationsMaintain high standards across your departmentEnsure stock is merchandised, organised, and replenished effectivelyManage daily section priorities and workload planningSupport promotional launches and product availabilityStock Control & AvailabilityMonitor stock levels using handheld systems (HHT)Identify gaps, low stock, and supply issuesManage damaged and short-dated stock processesComplete weekly gap scanning and stock checksTeam & Customer ServiceSupport and guide section operativesEnsure excellent customer service standards are maintainedRespond quickly to operational and customer requirementsPromote a positive and productive team environmentStandards & ComplianceMaintain cleanliness, safety, and operational standardsEnsure customer and colleague safety at all timesMonitor pricing accuracy and ticketing complianceSupport depot-wide operational excellence initiativesWhat We're Looking For? Previous experience as a Section Supervisor? Strong stock control and inventory management experience? Excellent communication and organisational skills? Ability to lead by example and motivate teams? Customer-focused with a strong attention to detail? Comfortable working in a fast-paced wholesale, retail, or warehouse environmentKey BehavioursTakes ownership and accountabilityCommunicates effectively at all levelsDrives performance and continuous improvementAdapts quickly to changing prioritiesMaintains high energy and enthusiasmWorks collaboratively across departmentsWhat's On Offer?Competitive salary Career development opportunities Supportive leadership team Fast-paced and growing business Long-term progression opportunitiesApply NowDays of work - Saturday7am-3pm or Sunday 9am-3pm. Weekdays 4 days - Days and Afters- TBCBenefits:Casual dressFree parkingOn-site parkingExperience:Wholesale: 1 year (preferred)Work Location: In personTPBN1_UKTJ

Technical Support Lead (3rd/4th Line) – Birmingham/Hybrid \n \n £60,000-£65,000 \n \n Arden Resourcing is recruiting on behalf of a well-established MSP organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. \n \n Essential Skills & Experience \n · Proven experience in a senior 3rd/4th Line Infrastructure Support role. \n · Strong troubleshooting skills across enterprise infrastructure technologies. \n · Linux (Ubuntu)/VMware – healthy knowledge of \n · Windows Server \n · Citrix \n · Microsoft 365 & Entra ID \n · Apache, NGINX and/or IIS \n · DNS, networking and load balancing \n · Backup & Disaster Recovery \n · SonicWall or similar firewall technologies \n · Experience using PowerShell for administration and automation. \n · Exposure to AI and automation tools to improve operational efficiency. \n · Excellent communication skills with the ability to engage confidently with technical and non-technical stakeholders. \n \n Desirable Experience \n · MSP background. \n · Pre-sales, solution design and technical scoping. \n · RFP/RFT responses and quotation design. \n · Cloud migration projects, including Microsoft 365 and SharePoint. \n · AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. \n · Relevant Microsoft, VMware, Citrix or SonicWall certifications. \n \n Client Engagement \n · Deliver high-quality technical support across a varied client base. \n · Participate in technical meetings and provide expert guidance to both technical and non-technical stakeholders. \n · Support service delivery by maintaining high levels of customer satisfaction and SLA performance. \n · Undertake occasional onsite visits where required. \n \n Continuous Improvement \n · Identify recurring issues and implement long-term solutions. \n · Drive improvements through automation, AI and process optimisation. \n · Contribute to technical documentation, standards and knowledge sharing. \n · Mentor junior engineers and promote best practice across the team. \n \n This is an excellent opportunity for a senior infrastructure support professional looking to work across a diverse range of technologies while playing a key role in technical leadership, solution delivery and continuous improvement.

Your new company \n Hays are delighted to be partnered with a local housing association in the West Midlands in recruiting a Head of Property. This is a rare opportunity to join a respected social housing provider at a pivotal stage in its journey. With a strong commitment to delivering high-quality homes, excellent customer outcomes and sustainable communities, the organisation is investing in its housing stock, building safety programme and long-term asset strategy to ensure residents receive the very best service. \n As part of an ambitious senior leadership team, you will play a critical role in shaping the future of property services, influencing strategic investment decisions and driving a culture where safety, compliance and resident satisfaction are at the heart of everything delivered. \n Your new role \n As Head of Property, you will provide strategic leadership across property compliance, asset management, repairs, maintenance and planned investment programmes. Working as a key part of the senior leadership team, you will be responsible for ensuring homes remain safe, compliant, well-maintained and fit for the future. This role offers a unique blend of strategic influence and operational leadership, requiring an individual who can develop long-term investment plans while ensuring excellent day-to-day service delivery and value for money. \n Key responsibilities will include: \n\n • Leading the delivery of the organisation's housing strategy and long-term asset management objectives.\n, • Providing senior oversight of building safety and statutory compliance, including fire, gas, electrical, asbestos, water hygiene, lift safety and health and safety requirements.\n, • Driving high-performing responsive repairs, planned maintenance and voids services, with a focus on quality, efficiency and resident satisfaction.\n, • Using stock condition data, resident insight, performance metrics and financial information to inform investment decisions and improve service delivery.\n, • Leading and developing a multidisciplinary team across compliance, property operations and asset management functions.\n, • Managing significant budgets, contractor performance, KPIs, risk management frameworks and board-level assurance reporting.\n, • Leading the delivery of retrofit, decarbonisation and capital investment programmes, ensuring compliance with PAS 2035 and funding requirements.\n, • Supporting organisational strategy through informed decision-making, robust governance and a resident-first approach.\n\n This position offers hybrid working flexibility but will also require regular office presence. \n What you'll need to succeed \n To be successful in this Head of Property position, you will bring substantial senior-level experience within social housing property services and a proven ability to lead high-performing teams through change and continuous improvement. Applicants who have senior level experience and may feel ready for a step-up into a Head of-level post are encouraged to apply, as this could be an exciting opportunity for the right profile of individual. \n You will ideally possess: \n\n • Significant experience across housing repairs, maintenance, compliance, building safety and asset management within a social housing environment.\n, • Building on the above, you will possess strong strategic asset management experience, and be comfortable in interpreting and presenting data to board and senior leadership level.\n, • Strong knowledge of housing regulations, building safety, health and safety legislation and the Building Safety Act 2022.\n, • Experience overseeing large-scale capital investment programmes, stock improvement works and asset performance strategies.\n, • A track record of delivering retrofit and carbon reduction programmes, including compliance with PAS 2035 requirements.\n, • Strong financial management skills, including responsibility for annual investment budgets and value-for-money delivery.\n, • The ability to use business intelligence, resident feedback and performance data to drive service transformation and operational excellence.\n, • Excellent stakeholder engagement, influencing and board-reporting capabilities, including providing and presenting assurance reporting to board level.\n, • A degree-level qualification, or equivalent experience, alongside a relevant property, construction, housing or asset management qualification.\n, • CIH Level 5 qualification, or a willingness to work towards achieving it.\n\n Most importantly, you will be an inspirational leader with a strong resident focus, commercial awareness and a commitment to delivering safe, compliant and high-quality homes. As well as your operational remit you will be expected to contribute across other senior departments. \n What you'll get in return \n In return, you will have the opportunity to influence organisational strategy and make a lasting impact on residents, communities and property services delivery. Alongside a competitive salary of £75,000 per annum, benefits include: \n\n • Flexible pension scheme with up to 7% employer contribution.\n, • Enhanced sick pay, maternity pay and paternity pay.\n, • Hybrid working arrangements.\n, • 28 days' annual leave including bank holidays, plus an additional day at Christmas.\n, • Holiday buy/sell scheme.\n, • Wellbeing initiatives and employee support programmes.\n, • Additional attendance-related leave entitlement and a dedicated parking space at Head Office.\n\n What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Senior Power BI Developer \n Location: Completely Remote role, can be Located anywhere in the UK! \n Salary: Depending on experience \n Job Type: Permanent, Full Time \n We're proud to be a trusted leader in SQL development services, and in database, server, cloud, and application services. We enjoy helping our clients, many of which are well-known household brands, stay connected and supported. \n We are seeking an experienced Senior Power BI Developer to design, develop and support modern business intelligence and analytics solutions using Power BI and other SQL Server technologies. \n About the role: \n The successful candidate will combine strong technical expertise with excellent stakeholder engagement skills, helping clients and internal teams transform raw data into meaningful business insights. The role will involve creating enterprise-grade Power BI reporting platforms, and mentoring junior developers to support their technical and professional growth. \n This is an excellent opportunity for someone who enjoys working across the full BI lifecycle, from requirements gathering and solution design through to development, deployment, optimisation and support. \n Key duties: \n Business Intelligence & Reporting \n\n • Design, develop and maintain enterprise Power BI solutions\n, • Design and maintain scalable data models using dimensional modelling and star schema best practices\n, • Create intuitive dashboards, reports and visualisations that enable data-driven decision making.\n, • Develop and maintain semantic models, datasets, dataflows and Power BI workspaces.\n, • Implement best practices for report performance, usability, security and governance.\n, • Develop advanced DAX calculations, measures and KPIs.\n, • Optimise report and dataset performance, ensuring reliability and scalability\n, • Wider Fabric Knowledge would be advantageous\n, • Understanding of data warehouse solutions would be ideal but not essential\n\n Client & Stakeholder Engagement \n\n • Work directly with clients and business stakeholders to understand requirements\n, • Translate business requirements into robust technical solutions\n, • Conduct workshops, technical reviews and design sessions\n, • Produce high-quality technical documentation and solution designs\n, • Provide guidance and recommendations on best practices and future roadmap opportunities\n\n Leadership & Mentoring \n\n • Provide technical leadership within the BI aspect of the Development team\n, • Mentor and support junior BI Developers and Data Engineers\n, • Undertake code reviews and provide constructive technical feedback\n, • Assist in developing standards, frameworks and development methodologies\n, • Promote continual learning and knowledge sharing across the team\n\n About you \n Essential \n\n • Strong commercial experience developing Power BI solutions\n, • Advanced knowledge of Power BI including:\n \n, • DAX\n, • Power Query\n, • Semantic Models\n, • Row Level Security (RLS)\n, • Workspace and deployment management\n \n, • Extensive SQL Server development experience\n, • Experience designing and implementing dimensional models\n, • Experience gathering requirements and producing technical documentation\n, • Experience working directly with business stakeholders and clients\n, • Experience troubleshooting and performance tuning reporting and database solutions\n, • Experience using source control systems such as Git and Azure DevOps\n\n Desirable \n\n • Experience with Azure Data Services\n, • Experience with Microsoft Fabric Data Factory\n, • Experience with Lakehouse architectures\n, • Experience with PowerShell automation\n, • Experience with CI/CD pipelines and automated deployments\n, • Experience with Python for data engineering or analytics\n, • An understanding of data warehousing principles and methodologies is preferable\n, • Experience developing ETL/ELT processes\n, • Knowledge of Microsoft Fabric and modern data platform technologies is preferable\n, • Knowledge of Microsoft Purview and data governance frameworks\n, • Microsoft certifications including PL-300, DP-600 or DP-203\n\n Personal Attributes \n\n • Excellent analytical and problem-solving skills.\n, • Strong communication and stakeholder management abilities.\n, • Passion for data and new technologies.\n, • Self-motivated and capable of working independently.\n, • Strong mentoring and coaching capabilities.\n, • Commercial awareness and customer-focused mindset.\n, • Ability to prioritise and manage multiple assignments simultaneously.\n, • Commitment to continual professional development.\n\n Why join us: \n\n • Competitive salary and benefits package\n, • Generous Pension Contribution Scheme (up to 10% match)\n, • Income Protection/Life Insurance\n, • 5 weeks' annual leave (pro rata) plus options to buy/sell days\n, • Paid birthday leave, volunteering days, and extra leave for long service\n, • Work with modern Microsoft technologies including Fabric, Power BI and Azure.\n, • Opportunity to influence technical direction and best practices.\n, • Supportive environment focused on learning and professional growth.\n, • Exposure to a diverse client base and challenging projects.\n, • Opportunity to mentor and develop the next generation of BI professionals.\n, • Company-sponsored training and certifications\n, • Quarterly team training and get-togethers\n\n Please click on the APPLY button to send your CV, you will then be sent a link to a Skills Assessment Form. Only candidates that complete the Skills Assessment form will be considered. \n Expected recruitment timeline: \n Applications close: 17 September \n First interviews: Week of 21 September via video \n Second interviews: 14 October in person \n Candidates with experience of; Power BI Developer, Senior BI Developer, Business Intelligence Developer, BI Analyst, Data Visualization Specialist, Microsoft Fabric Developer, DAX Developer, SQL & Power BI Engineer, BI Consultant, Analytics Developer, Reporting Specialist, Data Modeller, Enterprise BI Developer, BI Technical Lead, Business Intelligence Analyst also be considered for this role. \n IndeedH2F

Equipment Team Lead – DFG Adaptations Location: Birmingham & Field-Based Salary: £35,000 – £38,000 Job Type: Permanent, Full-Time Hours: Monday – Friday, 9:00am – 5:30pm We are recruiting for an Equipment Team Lead to manage the end-to-end delivery of equipment cases within a DFG adaptations service. This is an operational and process-led role, ideal for someone with experience managing adaptations, community equipment, housing, repairs & maintenance or specialist equipment contractors. The Role You will take ownership of equipment cases from initial survey and quotation through to approval, installation, completion and invoicing, ensuring all required evidence, documentation and approvals are in place. Key Responsibilities Manage multiple live DFG equipment cases from survey to completion. Review surveys, quotations, photographs and supporting documentation. Check proposed equipment against the approved Personal Needs Assessment (PNA). Review scope, costs and additional works for accuracy and value. Coordinate Purchase Orders and contractor mobilisation. Manage and monitor specialist equipment contractors and suppliers. Track installation programmes and proactively resolve delays. Review completion packs, certificates and photographic evidence. Ensure cases are fully compliant before final invoicing. Monitor KPIs, outstanding POs, delayed installations and incomplete documentation. Lead and support the equipment team, improving processes and performance. Act as an escalation point for technical, contractor and customer issues. Maintain accurate records and a clear audit trail. About You The ideal candidate will have experience in one or more of the following: DFG / Housing Adaptations Community Equipment Services Local Authority Housing or Adaptations Repairs & Maintenance / Property Services Stairlift, hoist or specialist equipment Healthcare or Social Care Equipment Contractor or supplier management Experience with stairlifts, through-floor lifts, ceiling-track hoists or other specialist adaptations would be advantageous. You don't need to be a construction expert or Occupational Therapist, but you will need strong operational, organisational and contractor-management skills, together with the confidence to challenge suppliers and ensure processes are followed. A full UK driving licence is required due to the field-based nature of the role. If you're an experienced operational professional looking for a role within DFG adaptations and specialist equipment, get in touch for a confidential discussion

Regional Operations Lead (FM) Birmingham (with regular UK travel) £56,000 Plus, £4k Car Allowance and Excellent Benefits Are you an experienced workplace or facilities management professional looking to lead operations across a national corporate portfolio? Our client is seeking a Regional Operations Lead to provide strategic and operational leadership across multiple UK locations. This is an exciting opportunity to join a leading organisation where you'll drive workplace excellence, develop high-performing teams and ensure the delivery of outstanding, hospitality-led workplace services. This role would suit someone with a strong background in workplace operations, facilities management or corporate real estate who enjoys building relationships, leading change and delivering continuous improvement across a multi-site environment. Key Responsibilities Lead and develop a geographically dispersed workplace team across multiple UK locations, setting clear objectives and driving high performance. Ensure consistent delivery of exceptional workplace and facilities services across the portfolio. Develop governance frameworks, service standards and performance improvement plans to enhance operational delivery. Oversee workplace operations, planned and reactive maintenance and statutory compliance across multiple sites. Manage the annual operating budget, including forecasting, cost control and financial reporting. Lead the management of Total Facilities Management (TFM) contracts, ensuring commercial performance and contractual compliance. Build strong relationships with suppliers, monitoring performance through KPIs, SLAs and regular business reviews. Identify and manage operational, financial, supplier and compliance risks. Build trusted relationships with senior stakeholders, providing regular updates on performance, risks and improvement opportunities. Lead workplace projects and change initiatives from planning through to successful delivery. Ensure compliance with health & safety, environmental and regulatory standards, supporting internal and external audits. Champion sustainability, innovation and continuous improvement across the workplace portfolio. About You We're looking for an experienced workplace or facilities professional who can demonstrate: Significant leadership experience within Workplace, Facilities Management or Corporate Real Estate. Experience managing a multi-site UK portfolio. Strong people management skills with the ability to coach, develop and motivate teams. Excellent financial management experience including budgeting, forecasting and cost control. Strong commercial awareness with experience managing outsourced service providers and TFM contracts. Proven ability to build relationships with senior stakeholders and influence at all levels. Experience driving service improvements, operational excellence and customer-focused workplace environments. Excellent organisational, communication and problem-solving skills. Strong knowledge of health & safety, compliance and workplace governance. Desirable Professional qualification in Facilities Management, Workplace Management, Property or Business Management (or equivalent experience). Experience of CAFM extremely advantageous. NEBOSH, IOSH or a recognised health & safety qualification. Membership of a professional body such as IWFM, IOSH or RICS. What's on Offer Opportunity to lead a high-profile national workplace portfolio. A strategic leadership role with real influence across the business. Excellent career development opportunities. Competitive salary and comprehensive benefits package. Collaborative, people-focused working environment with a strong commitment to continuous improvement

Regional Facilities Manager Birmingham (with regular UK travel) £56,000 Plus, £4k Car Allowance and Excellent Benefits Are you an experienced workplace or facilities management professional looking to lead operations across a national corporate portfolio? Our client is seeking a Regional Facilities Manager to provide strategic and operational leadership across multiple UK locations. This is an exciting opportunity to join a leading organisation where you'll drive workplace excellence, develop high-performing teams and ensure the delivery of outstanding, hospitality-led workplace services. This role would suit someone with a strong background in workplace operations, facilities management or corporate real estate who enjoys building relationships, leading change and delivering continuous improvement across a multi-site environment. Key Responsibilities Lead and develop a geographically dispersed workplace team across multiple UK locations, setting clear objectives and driving high performance. Ensure consistent delivery of exceptional workplace and facilities services across the portfolio. Develop governance frameworks, service standards and performance improvement plans to enhance operational delivery. Oversee workplace operations, planned and reactive maintenance and statutory compliance across multiple sites. Manage the annual operating budget, including forecasting, cost control and financial reporting. Lead the management of Total Facilities Management (TFM) contracts, ensuring commercial performance and contractual compliance. Build strong relationships with suppliers, monitoring performance through KPIs, SLAs and regular business reviews. Identify and manage operational, financial, supplier and compliance risks. Build trusted relationships with senior stakeholders, providing regular updates on performance, risks and improvement opportunities. Lead workplace projects and change initiatives from planning through to successful delivery. Ensure compliance with health & safety, environmental and regulatory standards, supporting internal and external audits. Champion sustainability, innovation and continuous improvement across the workplace portfolio. About You We're looking for an experienced workplace or facilities professional who can demonstrate: Significant leadership experience within Workplace, Facilities Management or Corporate Real Estate. Experience managing a multi-site UK portfolio. Strong people management skills with the ability to coach, develop and motivate teams. Excellent financial management experience including budgeting, forecasting and cost control. Strong commercial awareness with experience managing outsourced service providers and TFM contracts. Proven ability to build relationships with senior stakeholders and influence at all levels. Experience driving service improvements, operational excellence and customer-focused workplace environments. Excellent organisational, communication and problem-solving skills. Strong knowledge of health & safety, compliance and workplace governance. Desirable Professional qualification in Facilities Management, Workplace Management, Property or Business Management (or equivalent experience). NEBOSH, IOSH or a recognised health & safety qualification. Membership of a professional body such as IWFM, IOSH or RICS. What's on Offer Opportunity to lead a high-profile national workplace portfolio. A strategic leadership role with real influence across the business. Excellent career development opportunities. Competitive salary and comprehensive benefits package. Collaborative, people-focused working environment with a strong commitment to continuous improvement

Level: P4 Location: United Kingdom | Remote Department: Direct Sales | International | Enterprise Reports To: _ Type: Permanent | Full-Time At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! We are seeking an experienced Account Executive, Enterprise to join our growing UK-based Sales Team. You will play a pivotal role in driving our EMEA. You’ll bring experience selling into Retail, Quick-Service Restaurants (QSR), or Hospitality and understand the operational challenges faced by multi-location businesses, from loss prevention and security to operational consistency and visibility across locations. You will own the full sales cycle, developing new opportunities, building relationships with key decision-makers, and helping prospective customers understand how Solink can deliver measurable business value across their operations. Your success in this role will directly impact our growth and market presence across the region. If you’re a proven seller who understands multi-site customers, thrives in complex sales environments, and knows how to turn operational challenges into compelling business cases, we’d love to hear from you Develop Your Territory: Identify and prioritize target accounts across Retail, QSR, Hospitality, and other multi-location businesses within your territory, building strategic plans that drive engagement and revenue growth. Build Key Relationships: Proactively identify, develop, and nurture relationships with champions, decision-makers, and key influencers across functions such as Operations, Loss Prevention, Security, IT, Finance, and executive leadership. Own the Full Sales Cycle: Manage opportunities from initial outreach through close, including prospecting, discovery, demos, business cases, negotiations, and final contracts. Understand the Customer’s Business: Develop a strong understanding of each prospect’s operational environment and connect Solink’s capabilities to business priorities such as reducing loss, improving security, increasing operational visibility, and driving consistency across locations. Drive Pipeline & Forecasting: Build and maintain a healthy pipeline while delivering reliable forecasts through disciplined opportunity management and deal progression. Collaborate Cross-Functionally: Partner closely with Sales Engineering, Product, Marketing, Customer Success and other internal teams to align customer needs with tailored solutions and deliver a compelling buyer experience. Articulate Value Clearly: Translate Solink’s technical capabilities into measurable business outcomes for both technical and non-technical stakeholders. Engage In-Person: Travel occasionally to meet with prospects and customers across the UK and Northern Europe for meetings, industry events, and field sales opportunities. This is a P4 level role. At Solink, individuals at this level are experienced contributors who operate with a high degree of autonomy within their area of expertise. They lead complex initiatives, influence outcomes across teams, and use their expertise to raise the effectiveness of those around them. In this role, you’ll be expected to: Strategically own and develop your territory, leading complex, multi-stakeholder sales cycles and consistently delivering against pipeline, forecast, and revenue commitments. Anticipate risks and blockers, proactively developing solutions and aligning the right internal and customer stakeholders to keep opportunities moving forward. Build trusted relationships with senior and executive stakeholders, translating complex operational challenges into compelling solutions and measurable business outcomes. Partner strategically across Sales Engineering, Product, Marketing, Customer Success, and other teams, representing customer and market perspectives and influencing strong cross-functional outcomes. Raise team effectiveness by sharing expertise, coaching peers through complex opportunities, contributing scalable sales practices and resources, and continuously applying feedback and industry learnings. Your territory consistently generates a healthy pipeline and delivers against revenue targets. Complex, multi-stakeholder opportunities progress with clear strategy, strong internal alignment, and predictable execution. Customers and prospects view you as a trusted advisor who understands their business and connects Solink’s capabilities to measurable outcomes. Your pipeline and forecasts are accurate, disciplined, and provide clear visibility into risks, opportunities, and expected results. Cross-functional partners trust you to bring the right people together, represent customer needs effectively, and drive opportunities forward. Your expertise, market insights, and best practices strengthen how the broader team sells and succeeds internationally. Must-Have: Relevant Industry Experience: You have demonstrated success selling technology, SaaS, security, or operational solutions into at least one of the following verticals: Retail, Quick-Service Restaurants (QSR), or Hospitality. You understand the needs and buying dynamics of multi-location organizations within these industries. Proven Sales Performer: You bring 5+ years of quota-carrying B2B sales experience and a track record of consistently achieving or exceeding revenue targets. Multi-Site Selling Experience: You have experience selling to organizations operating across multiple physical locations and can navigate the operational, technical, and commercial complexity that comes with these environments. EMEA Market Expertise: You have experience selling within EMEA, particularly the UK and Northern Europe, and are comfortable traveling occasionally to build relationships and close opportunities. Full-Cycle SaaS Closer: You excel at prospecting, qualifying, and managing the complete sales cycle. You’re confident in closing multi-stakeholder opportunities directly with customers. Strategic & Consultative: You’re skilled at navigating complex sales cycles, leading meaningful discovery, tailoring demonstrations, developing business cases, and connecting solutions to measurable customer outcomes. Executive Communicator: You’re comfortable engaging everyone from operational leaders and technical stakeholders to C-suite executives, adapting your communication style to influence and educate across the organization. Self-Driven & Autonomous: You thrive in remote, high-growth environments. You take ownership, move with urgency, and proactively drive opportunities forward. Trust Builder: You build relationships authentically and use emotional intelligence to understand customer needs, internal dynamics, and decision-making processes. Coachability + Growth Mindset: You actively seek feedback, continuously improve your craft, and are motivated to raise your level of performance. Nice-to-Have: Security Industry Experience: Experience selling video surveillance, physical security, loss prevention, VSaaS, or related technologies is a strong advantage. Channel-Ready: Experience working with or alongside channel partners, integrators, or technology partners is an asset. Tech-Savvy Seller: You’re comfortable using tools such as Salesforce, HubSpot, Gong, and LinkedIn Sales Navigator to prospect, manage opportunities, and improve your effectiveness. Process-Oriented & Precise: You follow structured sales methodologies such as MEDDPICC, manage your pipeline with rigor, and consistently deliver accurate forecasts. Candidates must undergo a criminal records check upon hire; Be a British Citizen, or eligible to work in the United Kingdom. Be willing to comply with Solink’s own security policies and standards. The salary range for this role is £138,000 - £148,320 GBP. We determine compensation based on the experience, skills, and impact you bring to the role. For this position, we are hiring within the developing range. Candidates in this range will demonstrate the foundational knowledge, skills, and competencies needed to be successful in the role, with opportunities to deepen their expertise and capability after joining Solink. They are expected to take ownership of their development, apply feedback, and progressively build toward full proficiency in the role with experience and support. We do things the Solink way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. Lead with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, lead, and grow. We’re not just building tech - we’re building a place where great people do great work. Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Meaningful equity: Every full-time, permanent employee has a stake in our growth. Comprehensive benefits: A stellar benefits package, ensuring you're fully supported with anything you need. Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together. Candid culture: Clear expectations, honest feedback, and no politics. Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun. We respect your time and value transparency. Here’s a general idea of what to expect: Recruiter Screen with our Talent Partner (30-45 minutes) Interview with Head of International Sales (45-60 minutes) Practical Assessment Panel Interview with cross-functional team members (~60 minutes) Offer & onboarding Submit your resume and a short cover letter via our [_]. Let us know what excites you about this role, and how you’d help move Solink forward. #LI-UK #LI-PRO

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Would you like to join Europe's leading premium health and wellness group? \n \n \nOur team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Health and Safety Manager to join our team! \n \n \nAs Health and Safety Manager you will regularly act as Duty Manager, taking accountability for ensuring the smooth operation of the club and ensuring day to day health & safety and compliance regulations are adhered to . Y ou will lead a team and ensur e all are trained in line with company expectations as well as manage a team of self-employed contactors. \n \n We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. \n \n \nSome of our perks : \n\n • Free Club Membership for you and your family!\n\n\n, • Discount on food and drinks.\n\n\n, • Discounts on Swimming, Tennis Lessons, and Personal Training.\n\n\n, • Opportunities for Career Advancement through internal training and development.\n\n\n, • Wagestream App : Get paid on demand !\n\n\n, • Access to our Benefits Suite .\n About you : \n \n \nAs Health and Safety Manager , we are looking for someone who: \n\n • Has an IOSH / NEBOSH or other relevant, recognised H&S qualification\n\n\n, • Relevant Facilities Management Qualification (HND, Diploma etc)\n\n\n, • Strong understanding and experience of Health and Safety regulations\n\n\n, • Experience in managing the maintenance and upkeep of a facility.\n\n\n, • Experience in managing a team in a service led facility"(e.g. restaurant, attraction, retail unit, sporting or leisure facility)"\n\n\n, • Passionate about customer service.\n Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub! \n \n

About the Role \n The incubement of the position provides end-to-end project leadership for a diverse portfolio of engineered crane products and systems, ranging from complex, multi-year crane installations to shorter-cycle equipment orders. The role ensures the effective integration of engineering, manufacturing, supply chain, installation, and customer stakeholders to achieve project objectives, mitigate risk, drive financial performance, and deliver exceptional customer value throughout the project lifecycle. \n \n Responsibilities \n Project Leadership & Execution: \n\n • Lead projects and engineered orders from order handover through to final acceptance and closeout, for engineered orders, order fulfilment.\n, • Develop and maintain project execution schedules, budgets, and resource requirements including managing and inspection of the work of sub-contractors where required.\n, • Ensure projects are delivered safely, on time, within budget, and in accordance with customer specifications.\n, • Manage multiple concurrent projects of varying size, complexity, duration.\n\n Customer & Stakeholder Management: \n\n • Serve as the primary point of contact for customers throughout project execution.\n, • Coordinate communication between customers and internal stakeholders such as engineering and sales teams.\n, • Manage customer expectations and resolve issues in a timely and professional manner working across the team to expedite issues that might otherwise cause delays (down-payment issues, credit blocks, supply chain issues, production delays, etc).\n\n Commercial & Financial Management: \n\n • Monitor project costs, revenues, cash flow, and profitability with responsibility for improving target margins for project business.\n, • Identify, manage, and negotiate project variations, change orders, and claims.\n, • Ensure compliance with contractual obligations and commercial terms.\n, • Provide accurate project forecasting and financial reporting supporting Ops Team turnover, margin and other relevant KPI reporting.\n, • Provide commercial support to Sales for projects during tender stage including review of Technical RFQ specifics.\n\n Cross-Functional Coordination: \n\n • Coordinate activities across engineering, procurement, manufacturing, logistics, installation, commissioning, and service teams.\n, • Maintain communication with Finance where required to ensure project and order fulfilment progress is smooth and timely.\n, • Ensure timely availability of materials, resources, and technical deliverables.\n, • Facilitate effective collaboration among internal and external stakeholders.\n\n Risk & Issue Management: \n\n • Identify, assess, and mitigate project risks throughout the project lifecycle.\n, • Develop contingency plans to address potential schedule, cost, or technical challenges.\n, • Escalate critical issues as appropriate and drive resolution.\n\n Schedule & Delivery Management: \n\n • Establish project milestones and monitor progress against agreed timelines.\n, • Manage project priorities and resources to meet delivery commitments.\n, • Coordinate site activities, installation, testing, and commissioning as required.\n\n Quality, Safety & Compliance: \n\n • Ensure project execution complies with company policies, quality standards, health and safety requirements/standards and customer requirements.\n, • Promote and support a strong culture of health, safety, and environmental compliance.\n, • Ensure all project activities meet applicable regulatory and industry standards.\n\n Reporting & Governance: \n\n • Provide regular project status updates to customers and management.\n, • Maintain accurate project documentation, records, and performance metrics.\n, • Conduct project reviews, lessons learned sessions, and closeout activities.\n\n Continuous Improvement: \n\n • Identify opportunities to improve project delivery processes, efficiency and cost.\n, • Share best practices across the team (s).\n, • Contribute to the development of project management standards, tools, and methodologies.\n\n \n Qualifications \n\n • Degree or equivalent in engineering or related field\n, • 3 yrs+ experience/knowledge working in/with engineered to order / equipment projects\n, • Strong knowledge of technical crane engineering/lifting and applicable standards and regulations\n, • PRINCE2 or other project management practitioner qualification\n, • NEBOSH/IOSH safety qualification\n\n \n Required Skills \n\n • Strong stakeholder communication and management experience\n, • Sharp financial, commercial and customer-focussed mindset\n, • ‘Can do’ attitude bringing solutions to problems\n, • Ability to think of and implement new ways of working, creating effective working across team (s)\n, • Knowledge of SAP ERP and BOM creation / management\n, • Advanced Excel ability\n, • Strong written and spoken English language\n\n

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. \n \n Role: UK Payroll SME \n Location: Birmingham, UK \n Contract: Permanent \n Mode of Working: Hybrid \n \n Are you looking to leverage your skills in Payroll? \n We have a great opportunity for you – UK Payroll SME! \n \n \n Careers at TCS: It means more \n TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. \n \n The Role \n A Payroll lead for a marquee customer of TCS. The role requires solid knowledge on UK Payroll, managing a good customer relationship and being agile working with the distributed team across locations. \n \n Your responsibilities: \n\n • Sound knowledge of statutory compliances of UK payroll\n, • Should know how to calculate Tax, NI, Pensions in UK\n, • Should be familiar with year start/Year end activities of UK payroll\n, • Should have experience in handling voice and email query of client/Customer\n, • Should have end to end experience in processing salary changes and various life cycle of employee pay component.\n\n Your Profile \n Essential skills/knowledge/experience: \n\n • SME or go to person for UK Payroll queries\n, • Should have end-to-end knowledge of Payroll i.e. graduate to employee and joiner to leaver\n, • Knowledge and experience in processing payroll in Workday\n, • Processing various requests in relation to pension, leaves and taxes.\n, • Producing various payroll reports for various stakeholders.\n, • Taking active role in year Start/End activities as well as UAT/UVT as per requirement\n, • Providing training to new joiners in UK Payroll\n, • Auditing cases processed by the team\n, • Guiding the team in resolving various complex queries\n, • Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs\n, • Coordinates services with the human resource information systems, human resource program managers and technology specialists\n, • Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature\n, • Supervises a group of support associates, coordinates and provides day-to-day oversight to associates\n, • Holds team members accountable for following established policies\n, • Ensure policies and procedures are followed and Zero noncompliance across the engagement\n, • Ensure the Service Levels are met consistently\n, • Ensure data privacy requirements are followed with upmost focus\n, • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures\n, • Should have experience in working with a distributed located team or offshore team\n\n Desirable skills/knowledge/experience: \n\n • Excellent communication skills\n, • Knowledge and experience in working tools such as Word, Excel and Powerpoint\n\n \n Rewards & Benefits (Default) \n TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. \n We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. \n Diversity, Inclusion and Wellbeing \n Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. \n We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. \n As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. \n If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. \n Next Steps: \n Application Process (optional) \n\n • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com\n, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter.\n, • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit.\n, • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have.\n\n \n Beware of Fraudulent offers \n This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. \n Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. \n Join us and do more of what matters. Apply online now. \n

Reports to: Adoption Director \n Contract: Fixed term contract to March 2028 – with option to extend by mutual agreement \n \n Context \n WM5G is looking for a driven Industrial Transformation Lead to lead our 5G Assured Integration for Manufacturing (AIM) project & to build our Industrial Transformation business to accelerate the transformation of advanced manufacturers through Industrial IoT, data, AI & advanced connectivity. \n \n The West Midlands was at the heart of the Industrial Revolution and today it’s at the forefront of the advanced manufacturing sector in the UK – a vital sector in the Industrial Strategy with accounting for £24 billion GVA and 280k jobs in the region. \n \n WM5G is an independent non-for-profit company working in partnership with private & public sector organisations to prove, deliver & embed the benefits from innovative connected solutions and digital transformation. Over the last seven years we’ve worked in partnership with manufacturers in the aerospace & automotive sectors to pioneer Industry 4.0 use cases, benefits evidence & adoption. This culminated in the launch of the UK’s first large-scale retrofit private 5G network and IoT solution at JLR’s plant in Solihull last year – delivered in partnership with Ericsson & others. \n \n Now WM5G has secured funding to accelerate the adoption of private networks within UK manufacturers by supporting the integration testing and introduction of additional vendors into the ecosystem & thereby support large & medium-sized manufacturers to adopt private networks as part of their AI & industrial IoT transformations. The project will establish a repeatable assurance-led approach that reduces barriers to deployment & provides organisations with confidence in multi-vendor private 5G solutions. \n \n The initial focus of this role will be to lead the successful delivery & commercial development of the AIM project. The role will play a key part in ensuring project outputs are translated into market-ready services that support wider adoption of private network solutions across UK industry. The successful candidate will also lead the development of the business plan, market testing and development for WM5G’s Industrial Transformation businesses and offer – with potential to grow a new business line for WM5G. \n \n Purpose \n The purpose of this exciting role is twofold: First to lead the successful delivery of the AIM project against its contractual objectives – working closely with vendors, manufacturers, delivery partners, Government, regional stakeholders and others – to deliver the target outcomes & deliverables, on-time, to quality & on budget. A key measure of success will be the creation of a validated route to market & sustainable operating model that enables WM5G to generate post-project impact, customer adoption & future revenue opportunities. \n \n Secondly to lead the development of the business plan, market testing & development for WM5G’s Industrial Transformation businesses & offer – with potential to grow a new business for WM5G if successful. The postholder will work closely with partners, funders, industry stakeholders & the WM5G leadership team to translate innovation activity into scalable and commercially viable products, services & future opportunities. \n \n Responsibilities \n Project Leadership and Delivery \n Lead the successful delivery of strategic WM5G programmes and projects, initially focused on the AIM project. Ensure all contracted outputs, outcomes and benefits are delivered on time, within budget and to the required quality standards, working collaboratively with delivery partners, stakeholders and funders. \n \n Key responsibilities include: \n \n · Project Planning & Governance: Develop & maintain robust project plans, delivery schedules, budgets, risk registers & governance processes to ensure effective project control & reporting. \n · Project Design & Development: Support the design & refinement of project scope, objectives, delivery models, success measures and implementation plans, ensuring alignment with strategic priorities. \n · Project Mobilisation: Establish project governance, stakeholder engagement structures, delivery partnerships, resources & operational processes to enable successful project launch. \n · Project Delivery & Performance Management: Manage day-to-day project delivery, monitoring progress against milestones, budgets, risks & outcomes. Implement corrective actions where required to maintain delivery performance. \n · Stakeholder & Partner Management: Build & maintain effective relationships with project partners, suppliers, funders & internal stakeholders, ensuring strong collaboration and alignment throughout delivery. \n · Risk, Issue & Change Management: Identify, assess & manage project risks, issues, dependencies and change requests, escalating where appropriate and ensuring mitigation plans are implemented. \n · Commercial & Market Development: Lead development & delivery of the commercialisation strategy throughout the project lifecycle. Develop a post-project commercial sustainability plan to maximise the long-term value and impact of project outputs. Translate project outputs into scalable, market-ready services & propositions that support wider adoption of private 5G and SNPN solutions. Develop business cases, operating models, routes to market & pricing approaches for future service delivery. Assess market demand, engage prospective customers, adopters and ecosystem partners, & develop a pipeline of commercial opportunities to validate and scale the post-project service offering. \n · Reporting and Assurance: Prepare high-quality reports, presentations & performance updates for senior leadership, funders, boards & governance groups, providing clear evidence of progress, outcomes & impact. \n · Project Closure and Benefits Realisation: Lead project closure activities, including evaluation, lessons learned, benefits tracking & the transition of project outputs into sustainable business-as-usual operations. \n \n Business planning, market testing & business development \n Secondly to lead the development of the business plan, market testing and development for WM5G’s Industrial Transformation businesses and offer. This includes: \n \n · Business Planning and Strategy Development: Support the development & ongoing refinement of business plans, commercial models & growth strategies for WM5G's Industrial Transformation services & propositions. \n · Market testing: Gather customer insights, plan & execute pragmatic market testing to validate demand for target offer & funding opportunities for MVP. \n · Business Development & Opportunity Generation: Identify, develop & progress new business opportunities, partnerships, funding opportunities & routes to market that support the growth & sustainability of WM5G's services. \n \n Experience \n Essential \n 1. Significant experience leading complex technology solutions projects or innovation initiatives. \n 1. Significant experience in the Industrial IoT, advanced manufacturing or enterprise telecoms solutions sectors \n 1. Proven experience managing multi-stakeholder & multi-partner environments. \n 1. Experience managing budgets, risks, dependencies & delivery performance. \n 1. Experience working with publicly funded projects, grants or innovation projects. \n 1. Experience developing, testing & commercialising innovative products, services or propositions, including taking concepts through validation, market engagement & adoption. \n 1. Experience developing business cases, routes to market & revenue generation strategies. \n 1. Experience engaging with senior stakeholders across public and private sectors. \n \n Desirable \n 1. Experience of private 5G, mobile networks, industrial digitalisation or emerging technology markets. \n 1. Experience working within the UK manufacturing ecosystem, including manufacturers, industrial innovation programmes, testbeds, industry-led R&D initiatives or technology adoption programmes, supported by strong stakeholder networks and relationships. \n 1. Experience working with Innovate UK, DSIT, UKRI or similar funding bodies. \n 1. Experience supporting business development & bid activities. \n \n Skills \n · Strong project leadership & delivery skills. \n · Excellent stakeholder engagement & relationship management capabilities. \n · Commercial awareness & the ability to develop viable market opportunities. \n · Ability to translate innovation outputs into commercially sustainable services. \n · Strong analytical, organisational & problem-solving skills. \n · Excellent communication, presentation & influencing skills. \n · Ability to manage multiple priorities in a fast-paced environment. \n · High attention to detail and quality standards. \n \n Qualifications \n · Degree-level qualification or equivalent professional experience. \n · PRINCE2, MSP, APM, Agile or equivalent project/programme management qualification (desirable). \n · Commercial, business or innovation-related qualifications (desirable). \n \n Scope of Role \n Budget accountability \n Responsible for delivery budgets and commercial workstreams as assigned \n Headcount of team \n Matrix management of project teams, consortium partners and subcontractors \n Decision making \n Can make decisions according to the delegated authority matrix \n \n Equality and Diversity \n It is important all staff feel valued & respected. As an employer, we embrace & value individual differences & will continue to implement policies that recognise individual needs - flexible working & family friendly policies, fair recruitment practices, equality training & equality impact assessment of policies & procedures to ensure they are fit for purpose. We are committed to developing an organisation that is representative of the diverse communities we serve & encourage applications from women who are under-represented at this level of seniority. \n \n Remuneration \n Competitive salary & remuneration \n \n Period of Appointment \n FTC until March 2028

Service Delivery Manager | Networking & IT Services \n \n £50,000 - £60,000 + Bonus | Hybrid \n \n West Midlands, England, United Kingdom \n \n Hybrid Working \n I'm working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer success team. \n This is a fantastic opportunity for someone who enjoys building strong customer relationships, driving service excellence, and acting as a trusted advisor throughout the customer lifecycle. \n \n You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. \n \n As a Service Delivery Manager, you will: \n ✅ Act as the primary point of contact and trusted partner for a portfolio of B2B customers, ensuring an exceptional service experience \n ✅ Lead regular service reviews, manage service improvement plans and proactively resolve escalations, incidents and service issues \n ✅ Build strong customer relationships through regular meetings, performance reporting and strategic reviews \n ✅ Monitor service performance against KPIs, SLAs and customer satisfaction metrics, identifying opportunities for continuous improvement \n ✅ Collaborate with Sales, Delivery and Technical teams to support customer success while identifying opportunities for account growth and added value \n \n We're looking for someone who: \n ✅ Has 3+ years' experience managing B2B customer relationships within an IT Service Provider or Telecoms organisation \n ✅ Has experience supporting the delivery of Network Connectivity (LAN, WAN) or Security solutions \n ✅ Is confident managing customer escalations, service reviews and continuous improvement initiatives \n ✅ Has excellent stakeholder management skills and can build strong, long-term customer relationships \n ✅ Is highly organised, commercially aware and comfortable managing multiple priorities in a fast-paced environment \n ✅ Has experience using CRM and IT Service Management tools such as ServiceNow, Zoho or similar platforms \n \n Why Consider This Opportunity? \n 🚀 Join a growing technology organisation with ambitious expansion plans \n 🤝 Build long-term strategic relationships with key enterprise customers \n 📈 Play a pivotal role in driving customer satisfaction, retention and service improvement \n 💡 Work alongside experienced technical and commercial teams in a collaborative environment \n 🏡 Hybrid working with opportunities for long-term career development \n \n If you're an experienced Service Delivery Manager looking for your next challenge within a growing technology business, I'd love to hear from you. \n \n 📩 Apply now for full details.

Are you an experienced Facilities Management Operations Director / Senior Operations Manager looking for a role where you can genuinely influence the direction and growth of a business? \n \n We are currently supporting a rapidly growing FM provider in the appointment of a National Operations Director – Soft Services. This is a high-profile senior leadership position with responsibility for operational performance, service quality, client relationships and commercial delivery across a significant national portfolio. \n \n Based from Birmingham, with regular national travel, this role will suit an ambitious operational leader who thrives in a fast-paced environment and is comfortable managing both people and performance across a geographically dispersed operation. \n \n The Opportunity \n \n You will play a key role in shaping and delivering the operational strategy across two established areas of the business: \n \n\n • Soft Facilities Management, including communal cleaning and security services across a demanding 24/7 national portfolio.\n, • Seasonal Turnaround Services, delivering large-scale deep cleaning and housekeeping operations within the student accommodation and university sectors.\n\n \n You will work closely with senior leadership to drive operational excellence, improve service standards, develop client relationships and deliver against ambitious commercial and operational targets. \n \n This is a particularly exciting opportunity for someone who enjoys being close to the operation. While the role carries significant strategic responsibility, you will be expected to maintain a strong presence across the business and spend time with teams and clients on-site. \n \n Key Responsibilities \n \n\n • Lead and develop a national operational team, including 5 SFM Operations Managers and 3 Regional Managers.\n, • Drive operational performance against key KPIs, including profitability, customer satisfaction, productivity and service quality.\n, • Develop and implement operational strategy alongside the senior leadership team.\n, • Build strong, long-term relationships with key client stakeholders.\n, • Lead regular operational performance reviews and ensure appropriate actions are delivered.\n, • Oversee recruitment, retention, workforce management and operational compliance.\n, • Ensure high standards of client service and effectively manage complaints and escalations.\n, • Oversee supplier performance and operational expenditure.\n, • Produce and present monthly contract and operational reports.\n, • Support the successful planning and delivery of significant seasonal peak periods.\n, • Ensure operational and HR processes are consistently implemented across the business.\n, • Take ownership of operational challenges and provide decisive, commercially focused solutions.\n\n \n What We're Looking For \n \n We are looking for a high-energy, ambitious and commercially aware FM professional who can demonstrate: \n \n\n • At least 5 years' experience in facilities services operational management.\n, • Strong experience managing large, geographically dispersed teams.\n, • A proven track record within soft services / cleaning / FM operations.\n, • Strong commercial awareness, with the ability to manage profitability and operational performance.\n, • Excellent client-facing and stakeholder management skills.\n, • The confidence to operate at senior leadership level.\n, • The ability to remain calm and effective in high-pressure, time-sensitive environments.\n, • A genuine hands-on approach to leadership, with a willingness to spend significant time with operational teams and clients.\n, • A proactive, can-do approach, with the determination to identify problems, take ownership and see solutions through.\n, • A willingness to challenge the status quo and work towards ambitious growth targets.\n, • Flexibility to work extended hours and weekends when required during peak operational periods.\n\n \n What's On Offer? \n \n\n • £70,000–£75,000 basic salary, dependent on experience.\n, • 20% commission scheme.\n, • Travel expenses covered as required.\n, • Senior leadership exposure and the opportunity to influence business strategy.\n, • A genuinely national role with significant operational responsibility.\n, • The opportunity to join a fast-growing FM business at an exciting stage of its development.\n\n \n Why This Role? \n \n This isn't a role for someone looking to simply maintain the status quo. \n \n It's an opportunity for an ambitious FM operations leader to take ownership of a significant national operation, influence strategy at senior level, develop high-performing teams and play a key role in the continued growth of a successful business. \n \n If you're an experienced Soft Services / FM Operations professional ready for your next senior leadership challenge, we'd like to hear from you.

International Logistics & Customs Manager \n Permanent Position \n Rapidly growing business \n Birmingham \n \n The International Customs and Logistics Manager is responsible for the strategic management, governance, and operational oversight of the Company's customs compliance framework and third-party logistics partners across the UK, Europe, Taiwan, USA, Canada and Australia. The role primarily ensures the accurate classification, valuation, and declaration of goods, the effective management of duty and tariff obligations, and full compliance with all applicable customs regulations and trade agreements. Alongside this, the role oversees the efficient, compliant, and cost-effective storage, distribution, and movement of products through international borders across both Direct-to-Consumer (D2C) and Business-to-Business (B2B) channels. By integrating robust customs governance with strong logistics coordination, the role minimises customs-related delays and supply chain risks, delivers exceptional customer service, and supports the Company's global growth strategy. \n \n As a key member of the Global Logistics team, this role leads the end-to-end management of customs operations and international logistics partnerships, including tariff strategy, trade compliance programme development, customs broker oversight, and support with network design, tendering, partner selection, onboarding, and ongoing performance management. The role also oversees outbound freight from the UK distribution centre to international markets, with primary responsibility for customs compliance, export and import documentation, duty optimisation, and rules of origin management, alongside carrier performance and seamless distribution across all regions. \n Operating within GDP and other applicable regulatory environments, the International Customs and Logistics Manager ensures customs processes and logistics operations consistently meet quality, compliance, sustainability, and service standards. The role drives continuous improvement in customs procedures, regulatory adherence, and operational resilience, while maintaining scalable logistics frameworks to support the Company's expanding international footprint. \n Key Responsibilities \n Customs Compliance & Trade Operations \n\n • Lead the development and execution of the Company's international customs compliance strategy, ensuring full adherence to customs regulations, trade agreements, sanctions, export controls, and country-specific import requirements across all operating markets.\n, • Manage the accurate classification, valuation, and declaration of goods, ensuring correct tariff application, duty optimisation, and rules of origin compliance across all product lines and territories.\n, • Oversee customs broker relationships and performance, ensuring timely and compliant customs clearance, export and import documentation, and border processing across all regions.\n, • Ensure all logistics partners remain audit-ready and compliant with customs, GDP, transport, health and safety, quality, and country-specific regulatory requirements.\n, • Monitor changes to international trade regulations, tariff regimes, free trade agreements, and sanctions frameworks, proactively advising the business on risks, opportunities, and required operational adjustments.\n, • Support compliance with export controls, denied party screening, and country-specific import licensing requirements in all markets the Company operates from.\n, • Support logistics workstreams for customs continuity planning and trade risk mitigation activities, as required.\n\n Logistics Operations & Partner Management \n\n • Responsible for the operational management of the Company's logistics providers supporting the UK and international markets, with a focus on ensuring customs-compliant supply chain performance.\n, • Support the development and execution of the international logistics strategy to support business growth, customer service, and operational excellence.\n, • Contribute to the sourcing, tendering, evaluation, contract negotiation, onboarding, implementation, and exit management of logistics service providers.\n, • Manage the operational and contractual performance of logistics providers, ensuring agreed service levels, KPIs, SLAs, budgets, and compliance obligations are consistently achieved.\n, • Oversee domestic UK distribution alongside international outbound freight, ensuring efficient transportation, customs compliance, export documentation, carrier performance, and delivery execution.\n, • Ensure exceptional customer service across both D2C and B2B fulfilment models while maintaining industry-leading OTIF (On Time In Full) performance.\n, • Act as the primary operational escalation point for customs and logistics issues across domestic and international operations, coordinating timely resolution with internal stakeholders and external partners.\n\n Also \n\n • Inventory, Cost & Performance Management\n, • Stakeholder Engagement & Cross-Functional Collaboration\n, • Continuous Improvement, Technology & Sustainability\n\n \n Experience and Qualifications \n\n • Significant experience in international customs operations, trade compliance, or a related customs-focused role, ideally within a multi-market or global business.\n, • Experience working within a manufacturing business, ideally within a defense environment and working knowledge of ITAR\n, • Strong working knowledge of customs classification (HS/CN codes), customs valuation methods, rules of origin, and duty relief or suspension schemes.\n, • Demonstrable experience managing customs broker relationships and overseeing import/export declarations across multiple jurisdictions.\n, • Familiarity with international trade regulations, sanctions regimes, export controls, denied party screening, and free trade agreement utilization.\n, • Experience supporting or leading customs audits, compliance reviews, and regulatory inspections.\n, • A relevant professional qualification in customs or international trade is desirable (e.g., CITF, ICS Certificate/Diploma in Customs Compliance, or equivalent).\n, • Experience in international logistics or supply chain management, including third-party logistics (3PL) partner management across multiple regions.\n, • Experience contributing to logistics tendering, contract negotiation, onboarding, and ongoing performance management of service providers desirable\n, • Understanding of domestic and international freight operations, warehousing, distribution, and fulfilment across D2C and B2B channels.\n, • Experience monitoring and managing logistics budgets, KPIs, SLAs, and OTIF performance.\n\n Benefits \n\n • 10% matched pension\n, • Flexible working\n, • 25 days plus bank holidays annual leave\n, • Hybrid working\n, • Health care scheme\n\n \n Please note: Due to the nature of the work, applicants must be British Nationals and eligible to obtain UK Security Clearance (SC).

Location: Walsall \n Job Type: Full-time, Permanent \n Salary: Up to £50,000 per annum (depending on experience) \n Join Our Team \n \n Amans Travel is a well-established and growing passenger transport business providing coach holidays, private hire, school transport, National Express services and tourism-related travel across the UK. \n We are looking for an experienced, hands-on Operations Manager to lead the day-to-day running of our transport operation. This is an excellent opportunity for someone with a strong background in the coach, bus or passenger transport industry who enjoys leading people, solving operational challenges and delivering exceptional customer service. \n This is a senior operational role with responsibility for service delivery, driver performance, fleet utilisation, compliance and operational profitability. The successful candidate will take ownership of operational KPIs and continuously improve punctuality, efficiency, customer service and cost control while leading, motivating and developing a sizeable operational team of over 50 employees, including drivers and support staff. \n Candidates with a PCV Transport Manager CPC qualification and strong experience within a PSV Operator Licence environment will be at a significant advantage. If the successful candidate is expected to act as the nominated Transport Manager, this will be confirmed as part of the appointment. \n \n Key Responsibilities \n Operational Leadership \n\n • Take full responsibility for the day-to-day operational management of the business.\n, • Ensure the safe, efficient and profitable delivery of all transport services.\n, • Plan and allocate drivers, vehicles and operational resources to meet customer and business requirements.\n, • Prepare driver rotas, vehicle schedules and resource plans to maximise fleet utilisation.\n, • Take ownership of the day-to-day delivery and performance of National Express services alongside coach holidays, private hire, school transport, tours and transfers.\n, • Monitor operational performance, vehicle and driver utilisation, overtime, dead mileage, subcontracting and other operating costs to maximise efficiency and profitability.\n, • Proactively manage service disruption including breakdowns, accidents, delays, cancellations and emergency situations, arranging replacement vehicles or subcontractors where required.\n, • Work closely with the Sales Team to ensure commercial commitments can be delivered with available operational resources.\n, • Build and maintain strong relationships with customers, suppliers, local authorities and external stakeholders.\n\n \n People Leadership \n Lead, motivate and develop a sizeable operational team, ideally with experience managing 40-50+ employees, creating a positive, inclusive and high-performing working environment. \n\n • Manage driver performance through coaching, mentoring and regular performance reviews.\n, • Support recruitment, induction, training and ongoing development of operational staff.\n, • Manage attendance, absence, disciplinary and grievance procedures fairly and professionally.\n, • Promote employee engagement, teamwork and a culture of continuous improvement.\n, • Work closely with the Training Team to ensure all employees remain competent, compliant and fully trained.\n\n Compliance & Safety \n\n • Promote a culture where safety is always the highest priority.\n, • Ensure full compliance with Operator Licence requirements, drivers' hours regulations, tachograph legislation, Road Traffic Act requirements and all relevant transport legislation.\n, • Monitor compliance with Health & Safety policies and company procedures.\n, • Ensure vehicles, drivers and operations consistently meet regulatory and company standards.\n, • Maintain clear operational accountability for a safe working environment, ensuring risks are identified, acted upon and consistently managed.\n\n Customer Service & Commercial Performance \n\n • Deliver outstanding customer service by ensuring reliable, punctual and professional operations.\n, • Handle customer enquiries, complaints and operational issues quickly and professionally.\n, • Take ownership of operational cost control, including overtime, dead mileage, subcontractor expenditure, productivity and resource utilisation, with a clear focus on improving profitability.\n, • Identify opportunities to improve operational processes, customer satisfaction and business performance.\n, • Own and report against agreed operational KPIs, identifying underperformance and implementing timely corrective action.\n\n Operational Performance & KPIs \n\n • Achieve agreed targets for service punctuality and reliability.\n, • Minimise lost mileage, service failures and preventable cancellations.\n, • Control driver overtime, agency/subcontractor expenditure and other operational costs.\n, • Improve vehicle and driver utilisation while reducing unnecessary dead mileage.\n, • Monitor driver availability, absence and retention.\n, • Ensure National Express and other contracted services consistently achieve required contractual KPIs and SLAs.\n, • Produce regular operational performance reports for the Directors.\n, • Investigate recurring operational failures and implement corrective actions.\n, • Work with the commercial team to ensure work is priced and accepted with a clear understanding of operational capacity and cost.\n\n \n Essential Skills & Experience \n Applicants should have: \n\n • Proven Operations Management experience within the coach, bus, passenger transport or travel industry.\n, • Experience managing a sizeable operational team, ideally 40-50+ employees, including drivers and operational staff.\n, • Experience planning and scheduling PCV drivers and passenger-carrying vehicles.\n, • Strong knowledge of fleet utilisation, operational planning and transport logistics.\n, • Excellent leadership, coaching and people management skills.\n, • Experience managing performance, attendance and employee relations.\n, • Strong organisational, planning and problem-solving abilities.\n, • Excellent communication and stakeholder management skills.\n, • Strong commercial awareness with experience managing operational budgets, controlling costs and improving operational profitability.\n, • Good IT skills, including Microsoft Office and transport management systems.\n, • The ability to remain calm under pressure while managing multiple priorities.\n\n \n Desirable Qualifications & Experience \n\n • PCV Transport Manager CPC qualification (strongly preferred).\n, • Experience managing a PSV Operator Licence.\n, • Knowledge of drivers' hours regulations, tachograph compliance, Road Traffic Act requirements and passenger transport legislation.\n, • Experience working within National Express or other scheduled/high-frequency contracted services, coach holidays, private hire, school transport or tourism operations.\n, • Experience using transport management or scheduling software.\n\n \n The Ideal Candidate \n You will be a confident and approachable leader with a proven track record in passenger transport operations. \n You will thrive in a fast-paced environment, balancing customer service and compliance with clear accountability for operational efficiency, service performance, cost control and profitability while developing and supporting your team. \n You will be organised, resilient and decisive, with the ability to build strong relationships across all areas of the business and drive continuous improvement. \n \n What We Offer \n\n • Competitive salary of up to £50,000 per annum, depending on experience.\n, • Free on-site parking.\n, • Company pension scheme (NEST).\n, • Professional development and training opportunities.\n, • Career progression within a growing business.\n, • Supportive, collaborative and inclusive working environment.\n\n \n Equality, Diversity & Inclusion \n Amans Travel is proud to be an equal opportunities employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, race, religion, sex or sexual orientation. \n \n Apply Today \n If you have the experience, leadership skills and passion to lead a busy passenger transport operation, we'd love to hear from you. \n Applications from candidates currently working within coach operators, bus companies, National Express operators, private hire coach businesses or other PSV/PCV passenger transport organisations are particularly encouraged. \n\n • Please note that this vacancy may close early if sufficient applications are received, so early applications are encouraged.\n

Who we are \n TR Fastenings (TR) is part of Trifast plc is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category 'C' components principally to major global assembly industries. It supplies to some 5,000 customers in 75 countries worldwide, serving a range of industries including Automotive, Smart Infrastructure, Medical, General Industrial and Distributors. \n \n We are looking to recruit a Demand Planner on a permanent basis to join our Supply Chain team based at our National Distribution Centre in Walsall (WS2 8DQ). \n \n The Role \n We are looking for an experienced, analytical, and commercially aware Demand Planner to join our supply chain team at the National Distribution Centre in Walsall. This is a newly created role and an important opportunity to establish a strong demand planning capability within the business. The business requires someone with clear, proven demand planning experience who can bring forecasting expertise, structure, and best practice to support a more proactive, data-led planning approach. \n \n The successful candidate will help the business operate from a single, trusted view of demand, supporting effective supply planning, purchasing, inventory management, customer service, and operational decision-making. \n \n Key Tasks \n\n • Help define and embed demand planning processes, governance, reporting, and best practice for this new role within the business.\n, • Lead the demand planning process, ensuring assumptions, risks, opportunities, and recommendations are clearly communicated to stakeholders.\n, • Analyse customer order history, customer forecasts, call-off order demand, seasonality, market trends, product lifecycle information, and customer & supplier shutdown impacts.\n, • Use approved AI tools to convert customer forecasts into the required format, ensuring outputs are reviewed and validated before upload to D365.\n, • Review forecast variance with Sales and key stakeholders, ensuring gaps, risks, and opportunities are understood and reflected in the demand plan. Hand over a clear, agreed demand plan to Material Planning to support purchasing, safety stock, lead time, reorder point, and inventory decisions.\n, • Use demand and inventory segmentation techniques, such as ABC/XYZ analysis, to prioritise planning focus, improve forecast accuracy, and support appropriate inventory strategies.\n, • Monitor forecast accuracy, bias, service, stock health, inventory turns, excess stock, and obsolete inventory, identifying root causes and driving continuous improvement.\n, • Contribute to the S&OP process, presenting insights and actions to protect service, capacity, and stock availability.\n\n \n The Candidate \n You will be a confident and experienced demand planning professional with strong analytical capability, excellent attention to detail, and the ability to turn data into clear insight and practical actions. You will bring hands-on demand planning knowledge and be comfortable working cross-functionally, challenging assumptions constructively, influencing stakeholders, and helping the business build stronger demand planning discipline. \n \n Essential skills and experience \n\n • 5+ years’ clear demand planning experience, with demonstrable experience owning, developing, or significantly improving a demand planning process. General material planning experience alone will not be sufficient for this role.\n, • Experience in a manufacturing, distribution, industrial, or fast-paced supply chain environment.\n, • Strong understanding of demand planning principles, including forecasting, seasonality, customer demand, product lifecycle management, and inventory control.\n, • Advanced Microsoft Excel skills and confidence analysing large and complex datasets.\n, • Confident using Power BI or similar analytics and reporting tools to create insight, track performance, and support data-led planning decisions.\n, • Experience using an ERP or planning system, ideally Microsoft Dynamics 365 or similar.\n, • Strong problem-solving, communication, and stakeholder influencing skills.\n, • Customer-first mindset with strong commercial awareness and a disciplined approach to data accuracy.\n\n Desirable experience \n\n • Experience in using AI tools for demand planning\n, • Experience with dedicated demand planning, advanced planning, or reporting tools.\n, • Exposure to structured planning cycles such as S&OP.\n, • Experience supporting new product introduction, product transitions, or end-of-life planning.\n\n \n Why join us? \n This is an opportunity to make a visible impact across our UK&I business by helping to establish a stronger demand planning capability from the ground up. You will play a key role in improving forecast accuracy, strengthening supply chain performance, and supporting better business decisions, while working closely with commercial and operational teams to shape a more proactive, data-led planning culture. \n \n What we offer \n\n • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement.\n, • On-site parking\n, • Life insurance *4 basic salary\n, • Pension\n, • Employee Assistance Programme\n

Are you looking for your next challenge with an established but growing Architectural practice? Are you wanting more from your current role that your existing employer can not offer? \n If so, we have a great opportunity for an Associate Director (Architecture) to join a newly formed studio, for a business with over 30 years experience. \n \n This is an exciting opportunity to join a national architectural practice with an established history, strong reputation and growing UK presence, while playing a key role in developing a new Birmingham studio. Flexible working hours on offer. \n \n The successful candidate will have the opportunity to help shape the studio from an early stage, building new client relationships, developing work across Birmingham and the wider West Midlands, and contributing to the growth of the local team and project portfolio. \n \n The role offers significant autonomy and influence, backed by the resources, expertise and support of a practice of more than 75 people and 7 regional offices. This as a long-term appointment, with a clear opportunity for future progression to Partner for the right individual. \n \n The Associate Role involves the following: \n\n • Business Development\n, • Project Delivery\n, • Mentoring\n, • Continuous Improvement\n\n \n Project sectors with values from £1m to £20m: \n\n • Education\n, • Restoration & Heritage\n, • Residential\n, • Healthcare\n, • Commercial\n\n \n Qualities and Qualifications required: \n\n • Currently be operating at a senior level\n, • Have at least 5 years’ post-qualification experience\n, • Have lead multiple projects across a range of project types and sizes.\n, • Have recent experience of working within the UK.\n, • Have good design skills and track record of project success in relevant sectors\n, • Be ambitious and keen to hold a strategic position within the business\n, • Have a good understanding of BIM and Revit\n, • Demonstrate experience of managing a team and working as part of a larger team\n, • Show exceptional attention to detail\n, • Evidence exemplary customer service\n\n \n The package will include commission linked to the introduction and conversion of new clients and opportunities, rewarding the successful candidate for their contribution to the Practice’s growth. Alongside business development, the role will provide the opportunity to lead high-quality projects, represent your employer within the regional property and construction community, mentor developing team members and help establish the culture and identity of our Birmingham studio. \n \n This is a rare and exciting opportunity for the right individual to quickly progress to running a Studio and help drive the future of the whole business forward with the full support of the current Partners. There is a clear succession plan and progression to Partner for the right individual.

Senior Performance Analyst Salary: £44,000 - £45,000 per annum Location: Birmingham - remote role, with on-site presence required for induction and ad-hoc meetings Contract: 12 months fixed term Overview of the Senior Performance Analyst role Sellick Partnership is pleased to be supporting a Housing Association in their search for a Senior Performance Analyst, to cover maternity leave for 12 months. Our client is looking for an analytical Senior Performance Analyst who thrives on exploring data, spotting trends, identifying opportunities, and uncovering insights behind the numbers. You'll have a keen eye for detail, a commitment to data quality and the confidence to turn data into clear reports and dashboards that support better decision making. Working closely with colleagues in the property compliance team, you'll lead on performance reporting and help ensure data is robust and of the highest quality. Key responsibilities of the Senior Performance Analyst: Play a lead role in appraising, managing/developing and improving the data and information support services, particularly around the Stock Investment Programme and Service Contracts to help to ensure the stock is compliant and maintained to Housing 21's high standards. Ensure effective monitoring and reporting systems are in place to provide accurate and timely information about the department's activities. Analyse, research, compile information and write reports for senior managers relating to financial data, performance, Best Value or strategy. Working with the Surveying and Contract management teams to collate and interrogate property and/or project related data, ensuring robust quality, integrity, accuracy and completeness. Perform quantitative data analyses and interpret the results for the business. Seek opportunities to take initiative, improve processes, customer satisfaction and costs. Work with others to ensure all critical services are operational, identifying any issues that require improvement or further information. Work closely with others in preparing budgets and financial frameworks. Ensure the continuous development and implementation of the Asset Management stock database. Required experience/qualifications of the Senior Performance Analyst: Experience of designing and developing business management processes to ensure the robust scrutiny and reporting of performance Experience within Housing Associations or wider public sector organisations would be ideal Experience of collating complex sources of data, managing, monitoring and reporting of information Financial management and budgetary control techniques Knowledge and understanding of software and data packages Experience of developing, managing and monitoring project deliveryBenefits available alongside the Senior Performance Analyst position: Flexible working including a 9-day fortnight Pension contributions Lifestyle discounts Remote based role (presence required in Birmingham for induction and occasional meetings)How to apply for the Senior Performance Analyst position: If you believe you have the required experience and qualifications outlined above for the Senior Performance Analyst opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Kathryn Evans in the Sellick Partnership office to find out more. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Programme Advisory & Capital Excellence Manager \n Base Location: We would look at London, Manchester, Birmingham and Leeds plus network of 20 offices nationally. \n \n Who we are \n KPMG is one of the world's leading consultancies, supporting the UK across periods of crisis and growth. Our Major Projects Advisory (MPA) practice operates within KPMG’s Customer, Operations, and Infrastructure (CO&I) service line. We deliver high impact outcomes for clients across the UK and beyond, with a focus on infrastructure. \n \n Our Programme Advisory and Capital Excellence (PACE) team sits within MPA and brings together cross-sector experts in complex project and programme delivery, strategic portfolio management and capital delivery transformation. We support clients to transform delivery capability, drive change and unlock long-term value. As a recognised market leader, we are proud to partner with an impressive client base across both private and public sectors, delivering lasting results in several market sectors, namely: \n \n · Energy \n · Water \n · Oil and Gas \n · Defence \n · Government \n · Healthcare \n · Transport \n · Financial Services \n · Retail \n \n Why join us? \n · Work on a wide range of high-profile, complex infrastructure projects across multiple sectors. \n · Collaborate with senior stakeholders shaping capital delivery strategies for major national programmes. · Help leading organisations optimise their investments for value and efficiency. \n · Join a growing team with access to diverse, challenging opportunities. \n · Learn in a supportive, high performing, cross-functional team environment. \n · Accelerate development through hands-on delivery and access to a structured learning programme. \n · Work with experts across a broad range of disciplines and sectors. \n · Be part of a diverse, inclusive and collaborative culture that values excellence and integrity. \n \n How you will contribute \n · Manage the delivery of client facing workstreams, leading teams in the design and delivery of solutions that are end user focused. \n · Produce high quality outputs with attention to detail and execution. \n · Support engagement managers on financial and delivery aspects of engagements. \n · Collaborate across KPMG’s broader service lines to design integrated, client tailored solutions. \n · Operate within internal governance frameworks to ensure compliance and quality assurance. \n · Monitor emerging trends and industry developments, using insights to shape practical recommendations and contribute to thought leadership, \n · Lead elements of bids, proposals and wider business development activities. \n · Act as a role model for an inclusive, collaborative culture aligned with KPMG’s values. \n \n Key experience required \n · Hands-on experience delivering complex infrastructure projects or programmes, either in consulting or industry. \n · Strong track record in project-based delivery, leading teams across sectors such as energy, water, transport, defence, healthcare, government, financial services, or retail. \n · Strong understanding and practical application of project, programme and portfolio management (P3M) principles. \n · Evidence of high performance and career progression. \n · Strong problem-solving and analytical skills, with the ability to work under pressure and deliver to tight deadlines. \n · Confident communicator, able to build trusted relationships with senior stakeholders. \n · Proficiency with key project tools (e.g. MS Project, PowerPoint, Excel, Teams, Oracle, P6, PowerBI) and knowledge of other proprietary technologies welcome \n \n What will set you apart \n · Professional certifications (APM PMQ/PPQ; MoP; MSP; PRINCE2 etc.) \n · Experience in: \n o Digital transformation and technology adoption, including AI \n o Capital planning or capital portfolio management \n o Process and value stream efficiency and optimisation \n o Organisational readiness and effectiveness \n \n Our locations \n Our core hubs for this role: \n · London - Canary Wharf \n · Manchester \n · Birmingham \n · Leeds With 20 sites across the UK, we blend office work, client site and working from home, with flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. \n \n To discuss this or wider Deal Advisory roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. \n

Clinical Unit Manager- \n Pebble Mill Care Home, 2 Mill Pool Way, Birmingham B5 7EG. \n CQC rating: Good \n Carehome.co.uk rating: 9.6/10 \n Salary: £19.63 - £24.46 per hour depending on experience \n *welcome bonus \n Permanent 36 hours per week , 8am-8pm shifts in the home. \n \n \n We make health happen \n Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. \n \n You’ll help us make health happen by: \n\n • Whether you’re taking charge of a unit or a floor, you’ll promote our resident’s independence, choice and dignity by ensuring that the team provide the highest standards of care at all times\n, • With the help of your team, you’ll assess each resident’s wellbeing – making sure their physical, emotional and social needs are met – always maintaining accurate records\n, • Delivering clinical guidance to your team, you’ll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home\n, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community\n, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond\n\n \n Key Skills / Qualifications needed for this role: \n\n • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development\n, • You’re passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity\n, • An effective communicator who’s able to build strong and honest relationships with residents and their families\n, • Someone who’s ready to use their clinical experience to lead, motivate and mentor a team – who’s able to delegate effectively and promote excellent customer service and relationships.\n, • A respectful and compassionate team player with the belief in giving your personal best.\n\n \n Benefits \n Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. \n Joining Bupa in this role you will receive the following benefits and more: \n\n • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support\n, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350\n, • Wagestream - Have early access to up to 40% of your earned wages within minutes\n, • 28 days holiday\n, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.\n, • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!\n, • Free meal on every shift\n, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets\n, • We offer a range of Bupa pension plans – find out more on our career site\n, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site\n, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health\n, • Access to discounts at a wide variety of gyms and fitness facilities across the UK\n\n \n Why Bupa? \n We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. \n \n We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. \n \n Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. \n and NI. \n *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Position: Fleet Manager \n Location: Halesowen \n Salary: £50,000 per annum \n Working Hours: Monday to Friday, 9:00am – 5:00pm \n \n We are recruiting for a Fleet Procurement Manager to support a leading provider of fleet management solutions, delivering exceptional service and innovative vehicle management programmes to businesses across the UK. As we continue to grow, we are looking for an experienced and commercially focused Fleet Procurement Manager to join our team. \n This is an exciting opportunity for an ambitious procurement professional to take ownership of our supplier network, develop strategic partnerships and ensure we continue to deliver outstanding value and service to our customers. \n The main objective of the role will be: \n \n Reporting to the senior management team, you will be responsible for managing and developing procurement strategy across all fleet-related services. You will negotiate commercial agreements, build strong supplier relationships and continually review the market to ensure the business remains competitive. \n Working closely with the Sales, Operations and Leadership teams, you will play a key role in supporting business growth by securing high-quality services at competitive commercial rates while maintaining excellent supplier performance. \n Key Responsibilities \n · Develop and implement procurement strategies across all fleet management services. \n · Manage and strengthen relationships with manufacturers, leasing companies and service providers. \n · Negotiate supplier contracts, pricing structures and service level agreements. \n · Lead commercial negotiations to secure the best value for the business and its customers. \n · Monitor supplier performance through KPIs, service reviews and regular performance meetings. \n · Identify new suppliers and emerging technologies to enhance our service offering. \n · Benchmark products, services and pricing to ensure market competitiveness. \n · Manage procurement across: \n o Vehicle supply \n o Accident management \n o Breakdown and roadside assistance \n o Vehicle rental \n o Fuel card programmes \n o Vehicle glass services \n o Telematics and vehicle tracking \n o Maintenance and repair providers \n o Fleet funding and finance solutions \n · Analyse market trends and identify opportunities for cost savings and service improvements. \n · Work closely with the Sales and Operations teams to develop customer solutions and support business development. \n · Produce procurement reports, supplier analysis and commercial recommendations for senior management. \n · Ensure supplier compliance with contractual, operational and quality standards. \n · Continuously review procurement processes and identify opportunities to improve efficiency. \n About You \n We are looking for someone who brings both strong commercial awareness and excellent relationship-building skills. \n You will have: \n · Significant experience within fleet management, automotive, vehicle leasing or procurement. \n · A proven track record of negotiating commercial contracts and managing supplier relationships. \n · Strong knowledge of fleet services, vehicle supply and associated products. \n · Excellent commercial awareness with the ability to analyse pricing and identify cost-saving opportunities. \n · Outstanding negotiation, communication and influencing skills. \n · Experience of managing multiple supplier relationships simultaneously. \n · Strong analytical and reporting skills. \n · Excellent IT skills, including Microsoft Office and CRM or procurement systems. \n · A proactive, strategic and customer-focused approach. \n This is an opportunity to become a key member of a growing business where your expertise will directly influence supplier strategy, commercial performance and customer satisfaction. \n We offer: \n · Salary up to £50000, depending on experience. \n · Permanent, full-time position. \n · Supportive and collaborative working environment. \n · Opportunity to shape procurement strategy within a growing business. \n · Long-term career development opportunities. \n · The chance to work with a respected and ambitious organisation within the fleet management sector. \n If you are an experienced fleet or automotive procurement professional looking for your next challenge, we'd love to hear from you.

Programme Manager \n Salary: Dependent on skills and experience \n Contract Type: 6 Month Fixed Term Contract – 35 hours a week \n Location: Hybrid working (office based in Birmingham) – typically 2 days in the office per week \n Closing Date: Wednesday 23rd September 2026 \n \n Shape Brighter Futures with Wesleyan \n Established in 1841, Wesleyan help trusted professionals—GPs, hospital doctors, dentists, and teachers—secure their financial future. Today, we’re proud to continue that mission with passion and purpose. If you’re looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we’d love to hear from you. \n Find out more about who we are: About Wesleyan \n \n Make a Difference in Transformation & Change \n As a Programme Manager within our Transformation & Change team you will be responsible for the management and delivery of major projects, programmes and/or Portfolios within the Society’s overall Change Portfolio. You will drive continuous improvement of the Wesleyan’s overall change delivery capability through Identifying, standardising and adopting key learns from project-to-project and through performance management and the development of other project managers. \n \n Your Impact \n\n • Is accountable for the controlled delivery of programmes/Portfolio’s or large and complex projects spanning multiple functions, and business units to achieve Wesleyan business benefits.\n, • Ability to design, initiate and lead a range of projects / programmes, building high performing project teams to enable the delivery to agreed scope, cost and timescales achieving the end business benefit.\n, • Manages risks, issues and dependencies efficiently and effectively, escalating where necessary and resolving if appropriate.\n, • Specialist input to other programmes, projects and business areas as required (eg, in scoping new initiatives).\n, • Drafts detailed plans and budgets adopting appropriate management processes to track and report project / programme progress.\n, • Responds quickly and decisively to tackle significant issues, keeping others focused and on track in agreeing and delivering effective countermeasures.\n, • Drafts, manages & tracks resource estimates for large projects, programmes or portfolios consolidating project data where appropriate.\n, • Spots trends and hotspots of resource utilisation and uses this information for the effective planning of projects/programmes or Portfolio.\n, • Build strong relationships with key business stakeholders (formal and informal).\n, • Secures buy-in and commitment from others both inside and outside of the project teams / programme framework in order to build positive working relationships and joint successes.\n, • Ensures that the Wesleyan's Change Framework is followed by all projects within the Programme/Portfolio and all governance requirements are adhered to.\n, • Line management of other project managers if required.\n, • Coaching/mentoring of programme support, trainee and non-trainee project managers and workstream leads where appropriate to improve change delivery.\n, • Delivers difficult messages when necessary whilst retaining personal brand of trust and integrity with business stakeholders of all levels.\n, • Promotes the sharing and development of 'best practice' in project management techniques and ensuring 'lessons learned' are captured through effective reflection on project & programme performance.\n\n \n What You’ll Bring \n\n • Proven track record of working within a similar Programme Manager position.\n, • Proven previous experience of delivering projects/programmes focused on Consumer Duty or Customer Retention.\n, • APMP or Prince2 qualified up to Practitioner Level.\n, • MSP qualified.\n, • Competent in the use of various Microsoft packages, including PowerPoint, Excel, Visio, Microsoft Project 2003, Word and Outlook.\n, • People management/Leadership skills.\n, • Able to demonstrate detailed knowledge and application of Project Management techniques and processes, including but not limited to.\n, • Planning & estimating\n, • RAID (Risks, Assumptions, Issues & Dependencies)\n, • Able to demonstrate detailed knowledge and application of project & Programme management techniques and processes.\n, • Excellent communication skills up to Board level – written, verbal & presentation.\n, • Experience of successfully managing programme/portfolios budgets (in excess of £5 million).\n\n \n Benefits That Work for You \n We believe rewards should reflect the life you live. Here’s what you can expect: \n\n • Annual bonus to recognise your contribution.\n, • 28 days holiday (plus a culture day!) – rising to 30 days with service.\n, • Flexible hybrid working for better work-life balance.\n, • Company pension scheme – matched plus 2% (up to 10%).\n, • Free secure underground Birmingham city centre parking (subject to availability, weekend use included).\n, • Salary sacrifice schemes that help you provide the things that matter – to include PMI, Electric Vehicle Leasing and cashback on everyday essentials.\n, • Enhanced family leave and two volunteering days to give back to causes you care about.\n\n Discover the full range of benefits: Wesleyan Careers Rewards \n \n Why Wesleyan? \n We’re building a culture where everyone belongs. Diversity isn’t just a policy—it’s part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We’re proud supporters of the ABI Making Flexible Work campaign, which means we’re open to discussing flexible working, job shares, and part-time options. \n If you need reasonable adjustments during the recruitment process, just let us know—we’re here to support you. \n \n What to Know Before Applying \n\n • Right to Work: We’re unable to provide VISA sponsorship, so you’ll need the legal right to live and work in the UK.\n, • Advert Closing: We typically advertise for four weeks but may close early if we receive a high volume of applications—apply early to avoid disappointment.\n\n \n Ready to Shape Your Future? \n Apply today and join us in creating brighter financial futures—for our customers, our members, and you. \n

Due to continued growth and market development, we are searching for an experienced Customer Service Representative to become an active team member supporting the UK sales region. \n \n In this varied and challenging roll, you will be responsible for the first customer contacts. We are looking for someone who has a passion for delivering exceptional customer service as a tool to sustain our growth. You provide our clients with excellent support and full solutions. Thanks to your commercial attitude and technical aptitude, you will enhance sales over the phone and by email. You will manage and follow up the end-to-end process from product selection, quoting, sales order entry up to the delivery of materials. \n \n You will need to build strong relationships with our customers, sales and technical support teams and our Credit Department in Luxembourg. \n \n Furthermore, you will have the following duties: \n \n Key Responsibilities: \n\n • Provide customers with price, lead time, product information, technical documents, etc. to influence decision making and maximize sales\n, • Prepare and follow up on quotes based on pricing guidelines from the commercial team\n, • Understand and convert customer requirements into orders in our SAP ERP system\n, • Process and follow up on incoming orders according to our established procedures\n, • Cooperate closely with the credit department to ensure reliable order fulfilment\n, • Liaise with the replenishment team and occasionally with suppliers\n, • Coordinate shipments to customers – liaise with the warehouse / carriers if necessary\n, • Check daily reports and act accordingly\n, • Additional administrative tasks upon request from the Local Operations Manager\n\n \n Qualifications and experience: \n\n • This position requires experience of 3+ years in a commercial or customer service environment (ideally B-to-B)\n, • You have a technical aptitude and any experience in a technical environment (construction would be an advantage)\n, • You have excellent administrative skills and are attentive to details\n, • Knowledge of International business would be an advantage\n, • You are at ease with phone communication for order clarification\n, • You have an excellent command of English. Other language skills are also advantageous\n, • SAP experience is an advantage\n, • You have strong verbal and written communication skills, and you are a good team player\n, • You are a fast learner, a dynamic and agile multi-tasker and enjoy the challenges of a busy office environment\n, • You have a good knowledge and experience with IT tools\n\n \n Reporting line and location: \n This is an office-based role located either in Tipton, West Midlands or Epworth, North Lincolnshire, and reporting to the Local Operations Manager. \n \n Our offer: \n \n Stable company: for over three decades, our company has stood the test of time, weathering economic shifts, technological revolutions, and industry changes. We are not just stable; we are a ship that has sailed through storms and emerged stronger. Be part of a team that values tradition, experience, and unwavering commitment. \n \n Package: we offer competitive compensation that recognizes your expertise and dedication. \n \n Great place to work: we are not just a big company; we are a close-knit community that spans continents. As you contribute to impactful projects, you will experience the best of both worlds: the resources and reach of a multinational structure combined with the warmth and support of a tight-knit family. Grow your career with us, collaborate across borders, and enjoy the advantages of a truly inclusive and nurturing environment. Apply now and become part of our extraordinary journey!

Health & Safety Manager – Leisure & Wellness \n 📍 Solihull \n Are you a hands-on Health & Safety professional with a passion for people, compliance, and customer experience? We’re looking for an experienced Health & Safety Manager to play a key role in the day-to-day operation of a premium leisure and wellness facility. \n The role \n As Health & Safety Manager, you’ll take ownership of operational safety, compliance, and facilities standards while leading by example: \n\n • Act regularly as Duty Manager, ensuring smooth daily operations\n, • Own and enforce health, safety, and compliance regulations across the site\n, • Lead, train, and develop an internal team in line with safety and operational standards\n, • Manage and coordinate self-employed contractors\n, • Oversee facilities maintenance to ensure a safe, welcoming environment for members and staff\n, • Champion a culture of safety, accountability, and excellent customer service\n\n What you’ll bring \n\n • IOSH / NEBOSH or another recognised Health & Safety qualification\n, • Relevant Facilities Management qualification (HND, Diploma or similar)\n, • Strong working knowledge of UK health & safety legislation\n, • Experience managing facilities maintenance in a service-led environment\n, • Proven people management experience (e.g. leisure, hospitality, retail, attractions, or sport)\n, • A customer-focused mindset with confident leadership skills\n\n What’s on offer \n\n • Free membership for you and your family\n, • Discounts on food, drinks, and wellness services\n, • Ongoing training and career progression opportunities\n, • Wagestream – get paid on demand\n, • Access to a comprehensive benefits suite\n, • A supportive, inclusive culture where wellbeing and development matter\n\n If you thrive in operational leadership roles and want to make a real impact in a dynamic, people-focused environment, we’d love to hear from you.

The Opportunity We are looking for an accomplished Service Director to lead and develop our field service and maintenance operation within the CNC Machine Tool sector. This is a senior leadership position requiring a strong combination of service operational leadership, technical engineering credibility and blue-chip customer management. The successful candidate will have significant experience leading geographically dispersed field service and maintenance teams, driving service performance and developing strong, long-term relationships with major customers. You will take overall responsibility for the delivery and performance of the service function, ensuring customers receive a consistently high level of technical support while driving improvements in responsiveness, machine availability, service quality, productivity and customer satisfaction. While this is a leadership rather than a hands-on Service Engineer position, strong technical knowledge is essential. You must be sufficiently technically experienced to challenge and support engineers, Service Managers and technical specialists, understand complex machine issues and communicate credibly with customers when discussing technical problems, root causes and solutions.. Key Responsibilities Lead the development and implementation of the organisation’s service strategy. Oversee day-to-day service delivery operations, ensuring consistency, accessibility, and high standards. Monitor performance using KPIs, quality frameworks, and customer feedback to drive improvement. Lead, motivate, and develop service managers and teams to achieve operational excellence. Manage complex customer issues and ensure effective complaint resolution. Build strong relationships with partners, suppliers, and stakeholders to enhance service outcomes. Identify opportunities for innovation, service redesign, and improved customer experience. Ensure compliance with regulatory, safeguarding, and quality standards. Develop and manage service budgets, ensuring cost-effective and sustainable delivery. Contribute to organisational planning, risk management, and strategic decision-making. The Ideal Candidate Proven senior leadership experience in Machine Tool Industry service delivery or operational management. Strong strategic thinking and ability to translate vision into operational plans. Demonstrated success in leading teams and managing change. Excellent communication, influencing, and stakeholder-management skills. Experience using data, insights, and evaluation to improve services. Strong financial and risk-management capability. Commitment to customer-centred, inclusive, and high-quality service provision. Preferred Background The successful candidate must have a strong technical engineering foundation. This could have been developed through an apprenticeship, engineering qualification or a career progressing from hands-on engineering into service management and senior leadership. We would be particularly interested in candidates who have progressed through roles such as Service Engineer, Senior Engineer, Service Manager, Regional Service Manager, Head of Service or Service Director, and who have retained their technical knowledge as their leadership responsibilities have grown. Why This Role? A senior leadership opportunity with a leading organisation in the Machine Tool sector. The opportunity to lead and develop an experienced team of service and engineering professionals. Significant interaction with major blue-chip customers and senior decision-makers. A technically challenging environment working with sophisticated CNC machine tools and manufacturing technology. The autonomy to drive improvements in service performance, customer experience and operational effectiveness. Interested? Apply with an up-to-date CV outlining your experience with CNC machine tools, 5-axis milling, fault finding, service and maintenance

Assistant Store Manager | Birmingham \n \n Why Join This Opportunity? \n This isn't just another hospitality role—it's an opportunity to join a people-first business where culture, energy, and personal growth are at the heart of everything they do. Based in Birmingham, you'll be part of a high-performing team within an internationally recognised brand that believes great people create great customer experiences. \n \n The business is built around four core values: \n\n • Positive Attitude\n, • Inclusion\n, • Strong Relationships\n, • Continuous Growth\n\n \n These values shape every interaction, from supporting colleagues and delivering memorable customer experiences to helping individuals reach their full potential. \n From day one, you'll become part of a supportive, fast-paced environment where learning happens through experience. With structured development programmes, clear progression pathways, and a strong culture of internal promotion, you'll have every opportunity to build a rewarding long-term career. In fact, many of the company's senior leaders started their journey in frontline operational roles. \n \n If you enjoy working with people, thrive in a fast-moving environment, and are looking to take the next step in your leadership career, this is a fantastic opportunity. \n The Role \n \n As an Assistant Store Manager, you'll support the Store Manager in the day-to-day running of the Birmingham store, helping to lead and develop the team while ensuring operational excellence and an outstanding customer experience. \n You'll play a key role in driving team engagement, maintaining high operational standards, supporting commercial performance, and creating an environment where both employees and customers enjoy spending time. \n \n Key Responsibilities \n Operational Excellence \n\n • Maintain high standards across health & safety, food hygiene, and operational compliance.\n, • Ensure the store consistently delivers a safe, organised, and efficient environment.\n\n People & Leadership \n\n • Coach, motivate, and develop team members through regular feedback and on-the-job training.\n, • Support the Store Manager in creating a positive, high-performing team culture.\n\n Customer Experience \n\n • Deliver exceptional customer service and lead by example.\n, • Build strong customer relationships that encourage loyalty and repeat visits.\n\n Commercial Performance \n\n • Support sales growth and help achieve key business KPIs.\n, • Contribute to improving profitability through effective operational management.\n\n Leadership \n\n • Inspire the team through positive leadership, accountability, and a people-first approach.\n\n \n About You \n\n • A minimum of 12 months' experience in a supervisory, key holder, shift leader, or similar leadership role.\n, • Experience working within a busy, customer-focused environment.\n, • Strong communication and interpersonal skills.\n, • A passion for developing people and progressing your own management career.\n, • Able to remain organised, proactive, and calm under pressure.\n\n \n What's on Offer? \n\n • A supportive, people-focused culture where your development genuinely matters.\n, • Ongoing leadership training, coaching, and structured career progression.\n, • Excellent opportunities for internal promotion within a growing international business.\n, • A fast-paced, energetic working environment where no two days are the same.\n, • The chance to build a long-term career with a company that invests in its people.\n\n \n If you're an ambitious hospitality leader looking for your next challenge in Birmingham, I'd love to tell you more about this opportunity.

General Manager - Golf \n \n A great opportunity is now available for a General Manager to lead a successful golf businesses in the Sutton Coldfield area of Birmingham. This is a multifaceted golf venue with lots of potential for development in the near future, so this is an exciting time to join my client who offers proven career development paths \n \n Key Duties: \n\n • To be responsible and accountable for the overall management and operations of the golf club\n, • To ensure that financial targets are achieved\n, • To be responsible and accountable for the overall maintenance of centre and equipment\n, • Ensure all staff are displaying, complying and championing the company’s brand values both internally and externally\n, • Ensure an enjoyable experience for all customers visiting the Club\n, • Respond to customer complaints or inquiries.\n\n \n I am searching for a manager with experience in a multi-faceted leisure facility who may have worked within golf. A Club or General Manager with proven experience of implementing sales and marketing strategies and leading a team towards commercial goals. \n \n The successful candidate with hold recognised qualifications in leisure and/or golf and be confident in performance reporting and forecasting. \n \n Reward & Benefits: \n In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: \n • Free access Leisure & Golf for you AND one other. \n • 25 days Holiday plus Bank Holidays. Additional leave with length of service. \n • Discounts on food and beverage and free hot drinks. \n • NEST pension. \n • New Employee ReferralBonus \n • Exceptional achievement award scheme. \n • Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform. \n \n For further information please apply now!

\n About the Company \n \n TR Fastenings (TR) is part of Trifast plc and is a leading international specialist in the design, engineering, manufacture, and distribution of high-quality industrial fastenings and Category ‘C’ components principally to major global assembly industries. Every colleague around the world is a valued member of the TR family who on a daily basis work together to deliver a high-quality service for all our customers. \n \n \n About the Role \n \n \n We are looking to recruit a Warehouse Admin Team Leader on a Fixed Term 6 month contract to join our distribution team based at our site, National Distribution Centre in Walsall (WS2 8DQ). Reporting to one of the two Operations Managers, the Admin Team Leader plays a pivotal role in leading a team of warehouse operatives to deliver safe, efficient, and high-performing operations. This role combines hands-on warehouse activity with first line leadership responsibilities, ensuring that daily operations meet safety standards, performance targets, and customer expectations. The Team Leader is a role model for operational excellence and team engagement. \n \n \n Responsibilities \n \n \n Safety and Compliance \n\n • Champion a safety-first culture, ensuring all team members adhere to health and safety policies and procedures\n, • Conduct regular safety audits, risk assessments, and toolbox talks or equivalent\n, • Investigate incidents and near misses, implementing corrective actions and preventative measures\n, • Ensure compliance with legal and company standards (e.g., manual handling, PPE, equipment use)\n\n \n People Management \n\n • Lead and manage the Administration team, ensuring efficient delivery of all administrative functions.\n, • Provide day-to-day leadership, guidance, and support to team members to drive performance and engagement.\n, • Manage daily team briefings, shift handovers, and communication of operational priorities\n, • Monitor attendance, timekeeping, performance management and conduct, escalating issues as appropriate\n, • Support recruitment, onboarding, and training of new team members\n, • Foster a positive working environment that promotes teamwork, respect, and inclusion\n\n \n Operational Excellence \n\n • Oversee the execution of warehouse tasks including goods-in, picking, packing, despatch, administration process and inventory control\n, • Manage deployment of resources, space, and equipment to meet operational demands\n, • Identify continuous improvement initiatives to streamline processes and reduce waste\n, • Support change management activities and adoption of new systems or procedures\n, • Monitor and report on key performance indicators (KPIs) such as productivity, accuracy, throughput, and service levels\n, • Conduct root cause analysis to identify issues and implement effective corrective actions\n, • Lead and support accident and incident investigations, ensuring thorough documentation and follow-up.\n, • Drive accountability for performance within the team, recognising achievements and addressing underperformance\n, • Collaborate with other departments (e.g., planning, transport, customer service) to ensure end-to-end efficiency\n, • Take ownership of system-driven administrative processes, ensuring accuracy, compliance, and timely completion.\n, • Balance operational responsibilities with administrative management to ensure seamless performance.\n\n \n \n \n The Candidate \n \n \n Essential \n\n • Proven experience in a warehouse or logistics environment, ideally in a supervisory or team leader role\n, • Administrative management experience\n, • Strong understanding of warehouse operations and safety standards\n, • Excellent communication and interpersonal skills\n, • Ability to lead by example and motivate others\n, • Comfortable using warehouse management systems (WMS) and performance dashboards\n, • Problem-solving mindset with a focus on continuous improvement\n\n \n \n Desirable \n \n \n\n • Experience with Lean or Continuous Improvement methodologies\n, • Experience in Microsoft Dynamics 365\n, • Experience in an industrial fastenings or manufacturing environment\n\n

Operations & Logistics Manager \n Walsall \n Full-Time, Permanent \n Up to £45,000 dependent on experience \n \n We’re looking for an experienced Operations & Logistics Manager to take responsibility for a busy warehouse and logistics operation, ensuring customers receive the right products, in the right place and at the right time. \n \n It’s a role with plenty of ownership, combining hands-on operational leadership with the opportunity to improve processes and help prepare the business for its next stage of growth. \n Reporting to the Operations Director, you’ll oversee the day-to-day operation, lead the team and make sure warehouse, transport and fulfilment activities work effectively together. \n \n Your responsibilities will include: \n\n • Oversee the day-to-day running of the warehouse, transport and logistics operation, making sure customer orders go out accurately and on time\n, • Lead and support the operational team, keeping everyone clear on priorities, expectations and what good performance looks like\n, • Keep a close eye on stock and inventory, making sure goods are received, stored, picked and dispatched accurately\n, • Work with internal teams and external transport providers to plan deliveries, solve issues and keep things moving\n, • Take the lead on health and safety across the operation, making sure equipment, processes and working practices remain safe and compliant\n, • Use KPIs to understand how the operation is performing, spotting issues early and putting improvements in place where needed\n, • Look for better, simpler ways of working, improving efficiency and ensuring the operation can support the continued growth of the business\n\n \n What we’re looking for: \n\n • Previous experience managing warehouse, logistics, distribution or operational teams\n, • Good knowledge of inventory management and stock control\n, • Experience coordinating transport operations and ideally third-party logistics providers\n, • A practical understanding of health and safety within a warehouse or logistics setting\n, • Experience working with ERP, warehouse management or logistics systems\n, • Confidence using KPIs and operational information to manage performance and make improvements\n\n \n You’ll be someone who is organised, approachable and comfortable taking ownership. You’ll enjoy solving problems, improving the way things work and leading a team, while keeping customer service and operational standards front of mind. \n \n If you have a strong background in operations, warehousing, logistics or distribution and are looking for a role where you can have genuine influence as a business grows, please apply or get in touch for a confidential discussion.

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency. Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities. Role Description: To implement the Clinisys ICE Application and associated modules into healthcare organisations and community care as directed by the Project Manager to satisfy customer and business requirements To act in a consultative role with the customer in configuring the Clinisys ICE Application to enhance the workflow of order communications, requesting, and results reporting To lead on interfacing activities relevant to ICE, working alongside the customer To be an instrumental element in the functional development of the Clinisys ICE Product To keep abreast of ongoing and future healthcare workflows, regulations, and technologies relevant to order communications and pathology requesting To actively advocate, initiate, and implement quality improvement measures/projects in conjunction with Delivery leadership Where applicable, to carry out project-based activity as directed to satisfy customer and business requirements Responsibilities: To comply with Clinisys codes of conduct and guidelines To understand, comply, and develop with customer and Clinisys procedures, working practices, and directives in a timely manner To understand customer workflows and advise and assist with ICE product configuration to facilitate these needs To map, configure, troubleshoot, and connect ICE workflows and interfaces to relevant systems including middleware and Winpath LIMS To be fully conversant with the functionality of the product of your discipline (ICE) To be conversant with the core functionality of all products Assist Project Manager with implementation activities, including time management, resource planning, and working with customer representatives Use AI‑enabled tools to support project delivery activities, including task planning, time management, status reporting, customer workshops, and preparation of summaries Apply and advocate responsible AI usage in delivery and customer engagements, aligned with Clinisys governance and data protection standards Consistently meet and sustain performance against utilisation targets Comprehend customer requirements as specified in the Project Initiation Document (PID) Make recommendations based on customer feedback regarding ICE software changes and enhancements Deliver relevant training courses for key users, as required Attend team meetings and training courses Be responsive to reasonable requests from line manager or project managers Contribute to and support team members and build knowledge base Knowledge, Skills & Abilities: Skills needed to be successful Previous 2-5 years Ordercomms experience Equivalent standing or experience in sectors such as life sciences, public health, or clinical systems supporting order communications Ability to travel throughout the UK and where appropriate abroad Driving licence Working knowledge of Artificial Intelligence (AI) technologies and ability to leverage them in delivery Strong motivational skills and ability to deliver tasks in difficult circumstances Excellent verbal and written communication skills across technical and non-technical stakeholders High levels of commitment and ability to take action when necessary Ability and willingness to work independently Strong customer service skills Ability to create and deliver executive-level summaries and presentations IT knowledge including: HL7 Integration products (e.g. Rhapsody) Experience with XML or scripting (desirable) Microsoft SQL skills Awareness of interfacing between ICE, LIMS, and other clinical systems Required Experience & Education Bachelor’s degree Experience within an IT/software provider organisation or implementation environment Experience working with or supporting clinical systems such as ICE, LIMS, or similar healthcare applications is desirable Moderate experience in a project management environment is desirable Any equivalent combination of education and/or experience providing the required knowledge, skills, and abilities may be substituted This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures. #LI-AD #LI-REMOTE

Join Ecolab’s industry leading Pest Elimination team as a Senior District Manager.As a Senior District Manager you will manage a service portfolio in a set geographical location. You will develop and lead a team, including Pest Elimination Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes, and other commercial establishments. Within the team, you will be responsible for coordinating district services, ensuring service excellence, managing open routes, pursuing sales opportunities, and performing quality assurance visits. Participating in recruiting, selecting, coaching and driving performance management is a vital component of the position.You will play a lead role in retaining and growing existing customers by ensuring consistent service delivery and achieving district operating income objectives through ethical and sound business practices. Inspire, motivate, and engage your team to achieve district goals and create shared ownership for success.What’s in it For You:· Competitive salary, bonus and benefits· Company vehicle for personal use also· Access to best in class resources, tools, and technology· Grow your income as you drive district profitabilityWhat You Will Do:· Oversee a team of route service specialists responsible for delivering pest elimination solutions to customers· Effectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction· Develop and coach a District Manager and Associate District Manager on leading the night route service specialists with emphasis on successful district results.· Manage area business process to maximize route productivity and ensure consistent service delivery· Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations / laws· Manage district P&L to maximize profitabilityMinimum Qualifications:· Degree and 1 year of Ecolab or people management experience OR a combination of Ecolab, people management or education experience equivalent to a degree· More than 1 year experience as a Health & Safety Champion (If Internal)· PC skills: proficient in MS Office software (Word, Excel, PowerPoint and Outlook)· Must have a valid driver’s license and acceptable Motor Vehicle Record· Exceptional communication & organizational skills· Must be able to communicate clearly in both verbal and written English· Must be able to travel up to 30% including overnight for business· Must possess or able to obtain RSPH Level 2 Pest Management AwardPreferred Qualifications:· Pest industry experience preferred but not essential· Previous sales experience· Good decision-making and problem solving skills when handling challenging situations in a fast-paced environment.· Experience managing a remote workforce.· Business management experience including strategic planning, resource allocation, leadership and coordination of people and resources.· Knowledge of principles and processes for providing customer service through needs assessment, monitoring quality standards, and evaluation of customer satisfaction.· Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.Our Commitment to Diversity and InclusionAt Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, colour, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.SummaryLocation: GBR - England - Manchester; GBR - England - Cheshire; GBR - England - Birmingham; GBR - England - Stoke-on-Trent; GBR - England - Liverpool; GBR - Scotland - EdinburghType: Full time

Associate Director, Building Control \n Birmingham | Predominantly Remote £66,626 to £85,844 + pay award pending \n A well-established Building Control organisation is seeking an experienced Associate Director, Building Control to lead a team of Registered Building Inspectors delivering domestic and smaller complex projects. \n This is a senior leadership opportunity for an experienced Building Control professional who enjoys developing people, providing technical guidance and overseeing the delivery of a high-quality Building Control service. \n The role will also work closely with another Associate Director responsible for Major Projects, providing support on larger and more complex schemes when required. \n The Role \n As Associate Director, you will be responsible for the day-to-day leadership and technical oversight of a team of Registered Building Inspectors. \n Your responsibilities will include: \n\n • \n Leading, managing and developing a team of RBIs \n • \n Providing technical guidance and support across domestic and complex Building Control projects \n • \n Mentoring inspectors and supporting their professional development \n • \n Ensuring work is delivered in accordance with current Building Regulations, legislation and regulatory requirements \n • \n Managing workloads and supporting the effective allocation of projects across the team \n • \n Maintaining high standards of technical quality, consistency and customer service \n • \n Supporting the Associate Director responsible for Major Projects on larger and more technically challenging schemes \n • \n Contributing to the continued development and improvement of the Building Control service \n\n About You \n We are looking for an experienced Building Control professional with strong technical knowledge and the ability to lead and develop others. \n You are likely to be an experienced Registered Building Inspector, Building Control Manager, Principal Building Control Surveyor, Team Leader or existing Associate Director looking for the next step in your career. \n You should have: \n\n • \n Significant experience within Building Control \n • \n Registration as a Building Inspector at an appropriate level for the role \n • \n Strong knowledge of the Building Regulations and current Building Safety legislation \n • \n Experience managing, mentoring or technically supporting other Building Control professionals \n • \n The confidence to provide technical leadership across a varied portfolio of projects \n • \n Strong communication and stakeholder-management skills \n • \n The ability to work collaboratively with colleagues responsible for Major Projects \n\n The Package \n This role offers the opportunity to take on a genuine leadership position while retaining the flexibility of predominantly remote working. \n The majority of your time can be spent working remotely, with attendance in Birmingham required for team meetings, mentoring, collaboration and supporting colleagues. \n The package includes: \n\n • \n Salary of £66,626 to £85,844 \n • \n Pay award pending \n • \n Predominantly remote working \n • \n Generous pension provision \n • \n Generous annual leave \n • \n Professional development and training \n • \n The opportunity to lead and develop an established team of Building Control professionals \n • \n Exposure to a varied portfolio of projects \n • \n The opportunity to support major and complex projects without the role being solely focused on Major Projects \n\n This is an excellent opportunity for an experienced Building Control professional who wants to progress into a senior leadership position while maintaining a strong work-life balance and continuing to influence technical standards and the development of other RBIs.

Job Role: ER and Operations LeadLocation: Solihull (with hybrid working)Salary: £45,000 - £50,000 paHours: 35 hours per weekAbout the companyOur customers are at the heart of everything we do, but we cant achieve our customer focused strategy without the right people in our team.At Secure Trust Bank, we know that people are our biggest Asset, which is why a career with us is not just a job. Its the chance to be part of something bigger, to add real value to the Bank and help us constantly improve. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Groups core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment.Why Join Us?A competitive salary and benefits package including discretionary bonusMatched pension contributions25 days annual leave plus bank holidays and your birthday off, on us!A monthly wellbeing hour to spend doing whatever makes you happyA wide range of flexible benefits from Cycle2Work to private healthcareLife assurancePaid volunteering days and matched charity fundraisingA collaborative and flexible working environment.Opportunities for professional development and career progression.A chance to make a real impact in a regulated, purpose-driven organisation.What you`ll be doing We are seeking an experienced ER & Operations Lead to drive the delivery of a high-quality, compliant, and people-focused HR service across the entire employee lifecycle. Combining employee relations expertise with operational leadership, you will oversee complex casework, ensure consistent application of policies and employment legislation, and lead the effective delivery of people processes, systems, and governance activities. This is a pivotal role focused on enhancing the colleague and manager experience while ensuring the highest standards of compliance, control, and service excellence.Lead the delivery of People Operations activities across the full employee lifecycle, from onboarding to offboarding.Ensure a high-quality, consistent, and SLA-driven People service, maintaining strong controls, governance, and audit readiness.Build effective relationships with managers, colleagues, and external partners to support excellent service delivery.Oversee the review, maintenance, and governance of People policies and procedures.Act as a key escalation point for operational and employee relations matters, identifying and mitigating risks.Manage a broad range of employee relations cases, including absence, disciplinary, grievance, performance, capability, flexible working, and family leave matters.Provide expert ER guidance and coaching to managers, promoting fair, consistent, and legally compliant decision-making.Lead SMCR and GDPR-related People activities, ensuring compliance with regulatory and governance requirements.Produce and analyse People data, MI, KPIs, and trends to support informed decision-making and continuous improvement.Drive process optimisation, automation, and the adoption of AI and digital tools to enhance efficiency and improve the colleague and manager experience.What we`re looking for Proven experience in a People Operations, HR or Employee Relations environment, with strong exposure to end-to-end employee lifecycle processes.CIPD Level 5 qualification, or equivalent demonstrable experience and knowledge.Strong working knowledge of UK employment legislation, codes of practice and their practical application within employee relations and policy management.Understanding of SMCR requirements and FCA-regulated frameworks, or the ability to quickly build and apply this knowledge.Strong stakeholder management skills, with the ability to coach, influence and constructively challenge managers and colleagues.Excellent verbal and written communication skills, including the ability to review and produce clear, accurate and risk-aware documentation.Strong organisational skills, attention to detail and ability to manage competing priorities, deadlines and service standards.Everyone is different. Everyone is valuedAs part of our vision to become the most trusted specialist lender in the UK, weve been helping customers and businesses fulfil their ambitions since 1952. In that time, weve learned that were more than the sum of our parts. Were a strong Group because of our people being our strength; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.Every one of our employees brings unique talent, ability and perspective to their role.Thats why Secure Trust Bank Group nurtures differences. We understand that we perform better because were not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.Were an award-winning bank providing savings accounts and lending services to over one million customer. Were Secure Trust Bank Group. We embrace difference.TPBN1_UKTJ

Are you passionate about golf and ready to lead sales and operations for a dynamic site that delivers top-tier experiences??????????If so, were looking for dedicated and enthusiastic Sales and Operations Manager to join our team.Benefits:In return you get to work for a great company with like-minded people with a competitive salary and benefits package including: Free access to Mytime Leisure & Golf for you AND one other. (worth up to £1,000 each year!) 30 days annual leave (including bank holidays). Additional leave with length of service. Holiday purchase scheme. 25% off food and beverage and free hot drinks. NEST pension. Early Pay - withdraw a part of your salary in advance of the pay day. New Employee Referral Bonus Exceptional achievement award scheme. Discounts, eVouchers & salary sacrifice schemes via our Employee Benefits Platform.Key Duties:To implement the marketing plan to maximise sales of memberships, golf societies, functions, business meetings and casual golfers to both sites, implementing effective prospecting, networking and referral schemes.To set internal targets with Centre Manager for all FOH staff including respect to sales.Monitor the performance of the operation through the companies accounting and reporting procedures and react appropriately.Promote an excellent standard of customer service in accordance with the Mytime Active code of conduct and service standards.To train & develop operations staff to ensure they have extensive product knowledge, customer service skills and sales techniques, to maximise sales.To produce financial reports on the performance of each revenue stream.To carry out all duties relating to Health & Safety requirements and regulations according to the Health & Safety PolicyRole requirements:Previous experience of working in a customer services environment, including sales, cashless banking and promotions.Experience of working in the Golf/Leisure industry.Experience in marketing.Experience in leading a team to deliver high-quality servicesCommercial awareness and business acumen;Sound knowledge on sales strategy and planning for golf and how to implement sales and promotional campaignsInterested? Here's a little more about us:We are an independent social enterprise on a mission to improve wellbeing through our range of accessible services.These include golf, swimming, gyms, bowling, social and health programmes at 20 locations across Bromley, the Midlands and Hampshire.We reinvest our profits into the long-term wellbeing of our local communities and our staff to ensure we deliver the best service possible.To date weve helped hundreds of thousands of people to live a happier and healthier lifestyle and you can become apart of giving back to the community!All offers of employment are conditional upon you signing the contract of employment and: Satisfactory health clearance; Two satisfactory references; Proof of attainment of qualifications; Evidence of your right to work in the United Kingdom; and Satisfactory Disclosure and Barring Service (DBS) check if needed for the roleMytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection.Mytime Active reserve the right to remove the advert for this role as required.TPBN1_UKTJ

Project Manager This position is a result of significant increase and project wins in the client's mechanical team. Mainly to service a major long standing client's M&E project works. The Project Manager will assist the Mechanical Department management team in mentoring and upskilling the wider team, retaining and improving existing customer relations. The role involves commercial responsibility as well as operational delivery, client relationship and high-quality project execution with a key focus to quality of install. The role will require close collaboration with numerous stakeholders throughout the project lifecycle, including but not limited to the following: designers both internal and external, architects, GML estimating department, key account leads, project commercial teams both in house and client side, sub-contractors, manufacturers and specialist suppliers, client agents, commissioning teams and high-profile customers. The candidate will be a key contributor from conception, through the design stages, managing the delivery and ensuring that each project is suitably resourced and closed out in a professional manner, to the highest of standards. Key Responsibilities: · A keen eye for detail and a continuous drive to deliver quality work. · Lead by example, promote the highest of standards with regards to HSEQ best practice, ensuring compliance with company standards, policies, ISO accreditations and legislative requirements in all instances. · Confident and effective communication, ability to chair meetings, driving outcomes, ensuring the production of accurate records of discussions, actions and deadlines. · Exposure to tenders, liaison with designers, estimating and commercial teams. As noted above, we have separate teams within the business to handle tendering & commercial enquiries, however as a client representative, you will be the owner of tenders to ensure they are delivered on time and to the standard expected. · Ability to fully understand the client requirement, technical specifications, drawings and project requirement holistically. · Good understanding of design and project risks. Identify, manage and escalate risks where necessary. Mitigate risks with sound deployment of sub-contracts and allocation of CDP’s (Contractors Design Portion). · Be able to contribute and manage against the sequence of works for the project programme. · Ability to drive the project programme, ensuring key milestones are maintained. Ability to foresee potential points of failure and react accordingly. · Prepare and present regular progress reports including programme drop lines to project stakeholders. · Understanding the importance of the development and submission of RFI’s, TQ’s, RFI’s & Tech Sub’s and driving close out of items raised. · Ability to make sound business decisions under pressure. · A logical and lateral thinker with the ability to problem solve. · Effective communicator, driven, focused, tenacious and conscientious. · Excellent time management, ability to delegate, prioritise key tasks and workload when working to strict deadlines. · Good understanding of project governance and the requirement for procedural conformity. · Commercially astute, sound awareness of the contract terms ensuring adherence, ability to highlight risks, manage variations, delays and EOT requirements, liaising with internal QS’s to ensure that the business is commercially protected. · Build and maintain good relationships with the customer, framework suppliers and design consultants. Possess the ability to be assertive where required. Able to read the situation and make sound decisions, managing multiple entities both up and downstream, being the conduit to success. · Highly adept at the co-ordination of work packages, understanding the interaction of trades and the ability to foresee potential issues. · Sound knowledge of CDM Regulations, Principal Designer & Principal Contractor responsibilities under appointment. · Willingness to learn and adapt to new ways of working. · Highlight key commercial risk and mitigation measures. · Upskilling of wider department team. · Carry out PDR’s for direct reports. · Drive the company’s vision, values and work ethic, contributing to the growth of the business. o Safety o Quality o Integrity o People

About the roleHave a passion for product commercialisation and strategic growth? Are you seeking a new challenge?We have a fabulous opportunity at DS Smith for a motivated, energetic and experienced professional to join us as Product Innovation Manager for our UK & Ireland Packaging business. This is a fantastic, highly visible role for the right candidate with a real opportunity to drive our strategic innovation and packaging solutions agenda forward in a dynamic and fast-paced business.You will be the lead in driving the successful deployment and scaled commercial adoption of our packaging innovations, championing our products both internally and externally. You will also actively contribute to and lead on the delivery of revenue budgets and targeted sales plans, partnering with the sales and marketing sub-functions to translate customer and retailer pain points into clear commercial opportunities.You will manage the localisation and refinement of centrally led market-sizing strategies while supporting our product portfolio offer through the Annual Business Planning process. By adopting a proactive approach to insight sharing and an innovative approach to customer engagement including; leading retail workshops, trade fairs, and high-impact pitches, you will ensure our strategic solutions mitigate real-world shopper and consumer challenges.This role requires excellent stakeholder management skills at all levels of the organisation with the ability to influence and enthuse those around you across a matrix of cross-functional teams. Experience in managing financial KPIs , facilitating sales training, and navigating stage-gate development frameworks is the key to being successful in this role, alongside being a passionate and energetic advocate for high-quality packaging innovation across the business.So, if you are detail-orientated, with strong project management skills and a flair for creativity then we might be looking for you!About youDegree or equivalent in a related field (Product Management, Business, Marketing, or Sales)Relevant experience in a product management, commercial sales, or B2B marketing role, ideally within packaging or manufacturingSolid understanding of stage-gate processes, technical packaging limitations, and the ability to build and monitor robust revenue budgetsResults-oriented with a proven track record of managing sales plans and driving the market adoption of strategic productsExceptional written and verbal communication skills with the ability to influence cross-functional teams and align with senior leadershipConfident presenter and natural story-seller who can engage directly with customers and retailers to unlock commercial opportunitiesAgile, solutions-oriented, and comfortable managing change within an evolving, multi-cultural market environmentBenefitsCompetitive salaryDiscretionary bonus25 days holiday plus bank holidaysPension scheme, life assurance and income protectionEmployee Assistance ProgrammeEmployee DiscountsCycle to work schemeLocation: This is a home-based role, with the need to travel to our site network across the UK.About usWe're DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we're building the team to drive change across Europe and North AmericaTo fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.#LI-NS#LIMISCTPBN1_UKTJ

The Opportunity We are looking for an accomplished Service Director to lead and develop our field service and maintenance operation within the CNC Machine Tool sector. This is a senior leadership position requiring a strong combination of service operational leadership, technical engineering credibility and blue-chip customer management. The successful candidate will have significant experience leading geographically dispersed field service and maintenance teams, driving service performance and developing strong, long-term relationships with major customers. You will take overall responsibility for the delivery and performance of the service function, ensuring customers receive a consistently high level of technical support while driving improvements in responsiveness, machine availability, service quality, productivity and customer satisfaction. While this is a leadership rather than a hands-on Service Engineer position, strong technical knowledge is essential. You must be sufficiently technically experienced to challenge and support engineers, Service Managers and technical specialists, understand complex machine issues and communicate credibly with customers when discussing technical problems, root causes and solutions.. Key Responsibilities • Lead the development and implementation of the organisation’s service strategy., • Oversee day-to-day service delivery operations, ensuring consistency, accessibility, and high standards., • Monitor performance using KPIs, quality frameworks, and customer feedback to drive improvement., • Lead, motivate, and develop service managers and teams to achieve operational excellence., • Manage complex customer issues and ensure effective complaint resolution., • Build strong relationships with partners, suppliers, and stakeholders to enhance service outcomes., • Identify opportunities for innovation, service redesign, and improved customer experience., • Ensure compliance with regulatory, safeguarding, and quality standards., • Develop and manage service budgets, ensuring cost-effective and sustainable delivery., • Contribute to organisational planning, risk management, and strategic decision-making. The Ideal Candidate • Proven senior leadership experience in Machine Tool Industry service delivery or operational management., • Strong strategic thinking and ability to translate vision into operational plans., • Demonstrated success in leading teams and managing change., • Excellent communication, influencing, and stakeholder-management skills., • Experience using data, insights, and evaluation to improve services., • Strong financial and risk-management capability., • Commitment to customer-centred, inclusive, and high-quality service provision. Preferred Background The successful candidate must have a strong technical engineering foundation. This could have been developed through an apprenticeship, engineering qualification or a career progressing from hands-on engineering into service management and senior leadership. We would be particularly interested in candidates who have progressed through roles such as Service Engineer, Senior Engineer, Service Manager, Regional Service Manager, Head of Service or Service Director, and who have retained their technical knowledge as their leadership responsibilities have grown. Why This Role? • A senior leadership opportunity with a leading organisation in the Machine Tool sector., • The opportunity to lead and develop an experienced team of service and engineering professionals., • Significant interaction with major blue-chip customers and senior decision-makers., • A technically challenging environment working with sophisticated CNC machine tools and manufacturing technology., • The autonomy to drive improvements in service performance, customer experience and operational effectiveness. Interested? Apply with an up-to-date CV outlining your experience with CNC machine tools, 5-axis milling, fault finding, service and maintenance.