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£46,000 - £66,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with us, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicators, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Foster Care Associates (The FCA) Senior/Supervising Social Worker Salary: Up to £40,081.10 per annum - dependent upon experience Benefits: • Company car or £2,000 car allowance, • 30 days' annual leave, rising to 35 days with length of service plus Bank Holidays, • Life assurance, • Company pension, • On-site free parking, • Employee discount scheme, • Medical cash plan Office Location: Hybrid - supporting our Foster Parents across Birmingham, Dudley, Walsall, Wolverhampton and surrounding areas, with an expectation to travel to the regional head office in Bromsgrove on occasions. Ofsted Rating: Outstanding - February 2024 This is an exciting chance to join FCA Midlands and make a real impact. We're looking for a highly motivated and enthusiastic Senior/Supervising Social Worker to join our inspiring, friendly team and help drive the growth and development of our fostering services across the Midlands. With a Bromsgrove-based office and a flexible hybrid working model, you'll enjoy the freedom to balance office collaboration with working from home. About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. Duties Will Include • Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care., • Support and monitor the continued suitability and competence of foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people., • Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures., • Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards., • Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined., • Ensure each child and foster parent is fully compliant in respect of all key documentation., • Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care., • Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community., • Participate in an out-of-hours support service on a rota basis., • Undertake occasional initial home visits and Form F Assessments. You Must Have • A Social Work qualification., • Professional registration with Social Work England or equivalent., • Proven ability to produce a high standard of report writing., • A comprehensive working knowledge of relevant legislation and child safeguarding procedures., • The willingness and ability to travel extensively (including occasional nights away)., • Confidence with transporting children and young people in sometimes stressful/difficult situations., • A full driving licence. Interested in joining us? For an inspiring and friendly conversation about this exciting role, get in touch with Rachel Lowe, Fostering Service Manager, on 07483 140 323. Ready to make a difference? Apply today, and we'll be in touch with you shortly! No agencies, please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by Jobcentre Plus. The successful applicant will be subject to an enhanced DBS check. PandoLogic. Category:Social Services, Keywords:Adoption Social Worker, Location:Oldbury, ENG-B68 0PJ

Are you an experienced HR Systems professional with strong HR and Payroll systems expertise? Our client, a leading commercial organisation based in Birmingham, is seeking an HR IS Specialist to play a key role in optimising and developing their HR systems usage. This is a fantastic opportunity to join a small, collaborative HRIS team and drive systems excellence across the business. The Purpose of the Role You will act as the subject-matter expert for HR and payroll systems, ensuring the system is configured, maintained and enhanced to support business needs. You will lead on system improvements, support governance and compliance, and partner with key stakeholders across HR, IT and the wider organisation. Key Responsibilities Maintain and enhance the company’s HR and Payroll system. Configure and implement changes including HCM, Time Tracking, Absence, Reporting, and Payroll. Manage and monitor integrations, ensuring accuracy, efficiency and data flow integrity. Act as the SME for HR systems development, ensuring solutions align with the HR strategy. Support HR functional ownership, governance and internal controls. Provide best-practice guidance on system functionality, ensuring scalability and compliance with legal and company standards. Co-ordinate and priorit ise HR functional technology change requests. Create and maintain operational documentation Act as the SME for people data processing, ensuring the correct movement and transaction of data between systems. Support continuous improvement and best practice for HR systems, reporting and data governance. Liaise with stakeholders, colleagues, customers and third-party suppliers to manage requirements and deliver effective solutions. Lead data governance activities, audits and compliance reporting. Work collaboratively as part of a small, high-performing HRIS team. About You You’ll bring deep HR Systems knowledge and a passion for improving HR processes. You’ll be comfortable working with a range of stakeholders, solving complex problems, and managing system enhancements from concept to delivery. Strong analytical skills, attention to detail and a proactive approach to continuous improvement are essential. < br />What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Deputy Home Manager - Residential ChildcareJob Type: Full-timeJob Responsibilities: • Assist the Home Manager in the daily operations of the residential childcare home., • Provide mentorship and support to staff members to ensure high standards of care and compliance with regulatory requirements., • Monitor and evaluate team performance against Key Performance Indicators (KPIs)., • Ensure the safety p... ZIPC1_UKTJ

Head of Operations – ADHD Assessment & Treatment Service Location: UK (Hybrid / Remote with travel as required) Reporting to: Managing Director Role Purpose The Head of Operations is responsible for the end-to-end operational delivery, performance, and scalability of a national ADHD assessment and treatment service (adult and CAMHS). You will design, build, and manage the systems, people, and processes required to deliver a high-volume, efficient, and fully compliant service—ensuring patients move smoothly from referral through assessment, diagnosis, and treatment. This is a hands-on leadership role with full accountability for service performance, patient flow, and operational profitability. Key Responsibilities 1. Service Delivery & Patient Pathway • Own and manage the full patient journey:, • Referral → triage → booking → assessment → diagnosis → prescribing → follow-up, • Ensure effective coordination between:, • Assessors (e.g. RMNs / clinicians), • Prescribers, • Patient coordination team, • Develop and maintain clear SOPs across all stages, • Identify and resolve delays, inefficiencies, and drop-offs in the pathway 1. Operational Performance & KPIs • Own core service metrics, including:, • Referral-to-assessment time, • Conversion rates (enquiry → assessment), • DNA (Did Not Attend) rates, • Clinician utilisation, • Time from diagnosis to prescribing, • Build dashboards and performance reporting tools, • Drive continuous improvement across all operational processes 1. Capacity Planning & Workforce Management • Optimise clinician scheduling to maximise utilisation, • Forecast demand and align staffing levels accordingly, • Oversee recruitment and onboarding of:, • Assessors, • Prescribers (in coordination with Clinical Lead), • Patient coordinators / admin staff, • Ensure capacity meets referral demand without delays 1. Commercial & Financial Oversight • Manage operational budgets and cost efficiency, • Monitor revenue performance across:, • Assessments, • Follow-ups, • Treatment pathways, • Improve profitability through:, • Efficient scheduling, • Reduced unused clinical capacity, • Improved conversion rates 1. Patient Experience • Ensure a high-quality, responsive patient journey, • Oversee onboarding processes including:, • Pre-assessment documentation, • Patient communications workflows, • Reduce waiting times and improve service accessibility, • Manage escalations, complaints, and service recovery 1. Systems & Infrastructure • Implement and manage:, • CRM / patient management systems, • Booking and scheduling platforms, • Digital forms and assessment workflows, • Drive automation to reduce manual administration, • Ensure secure and accurate handling of patient data 1. Governance & Compliance (Operational) • Ensure compliance with:, • Care Quality Commission (CQC) standards, • GDPR and data protection regulations, • Maintain robust audit trails and documentation, • Support Clinical Lead with operational governance requirements, • Oversee incident reporting and complaints systems 1. Leadership & Team Management • Lead and develop:, • Patient coordination team, • Scheduling and admin staff, • Set clear KPIs and performance expectations, • Build a structured, accountable, high-performance culture, • Provide training, support, and ongoing development Key Performance Indicators • Referral to assessment time: [target to be defined], • Clinician utilisation: 80–90% target, • Conversion rate (enquiry → assessment): 60% target, • DNA rate: [target to be defined], • Time from diagnosis to prescribing: [target to be defined], • Patient satisfaction and retention: high and improving trend Experience • Senior operations experience in:, • Healthcare services, clinics, or diagnostics, • High-volume, process-driven environments, • Proven ability to build or scale services, • Experience managing teams and operational performance, • Strong commercial awareness and ownership of budgets or P&L, • Experience implementing systems, workflows, and reporting structures Desirable Experience • Experience within ADHD or mental health services, • Familiarity with NHS England pathways, • Experience in private healthcare service delivery models Key Skills • Strong operational leadership and execution, • Data-driven decision making, • Process design and optimisation, • Workforce planning and scheduling, • Commercial and financial acumen, • Ability to work at pace in a scaling organisation

I am in a partnership with a well-known pharmaceutical client who are recruiting for a Medical Science Expert (MSE) who has experience of working within Oncology covering the Midlands . The ideal candidate will have at least 5 years’ experience in medical affairs, previous experience in Oncology (ideally GU cancers). The role is being offered on a 12-month fixed term contract starting immediately. We are looking for a passionate and driven individual to be part of a high performing team who has a patient focussed approach who can work cross functionally with ability to build relationships, network and communicate effectively with internal and external teams, HCPS and peers. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimaginable with us. Key role responsibilities • Collaborate closely with the Therapy Area Specialist (TAS; a similar role to Key Account Manager) to coordinate engagement with HCPs, sharing outcomes of meetings while respecting the compliance boundaries of what cannot be shared (e.g., details of off-label and pipeline discussions), • Hold the Primary Point of Contact role in specified cases, primarily at pre-launch phase of the product lifecycle for non-promotional activities., • Independently handle core medical activities, such as medical and scientific information requests, pipeline information, research/study knowledge or enquiries, early access or compassionate use programmes, sponsorship of congress attendance or related enquiries and the management of PSPs., • All information relating to use of products prior to marketing authorisation or outside of the existing label, may only be shared within the limits of the applicable laws, codes and policies, in particular the Standard on Medical Activities., • Run selected in-field visits to enable execution of medical tactics or to respond to any enquiries from customers relating to products., • Support clinical trial activities in alignment with Clinical Operations/ICSO, • Engage with external customers according to their preference eg. F2F, virtual, email, webinars etc., • Lead and organise core medical activities., • Record the outputs of medical interactions, including insights that have been generated and share them appropriately across the local medical and commercial team and share important insights with global medical colleagues., • Stay up to date on current scientific and clinical literature and the therapeutic landscape related to the relevant disease areas of focus., • Interact with local stakeholders in the medical community. Customer engagement planning and execution • Utilise systematic KTL engagement plans & contribute to the cross-functional execution of KTL engagement plans., • Implement appropriate actions into KTL engagement plans in line with the medical strategy, • Appropriately tier all customers according to their scientific profile and review the tiering after every engagement with the customer., • Engage with customers according to their communication preferences., • Identify decision makers, influencers and networks and explore educational/information needs and collaboration opportunities (e.g., projects) which fit the medical strategy., • Understand local patient pathways and account needs at an HCP and patient level., • Monitor scientific trends and therapeutic landscape. Solution and channel utilisation • Add remote/virtual engagement to F2F (hybrid by design, incl. approved email, video calls, etc.), • Capitalise on novel solutions such as Next Best Action (iConnect Suggestions) and Next Best Customer to achieve a customer centric experience. Medical strategy • Understand and contribute to the local medical strategy & objectives and apply the medical to external scientific stakeholder engagement plans., • Gather and internally communicate relevant opinions, expert knowledge, insights, research & development concepts from external stakeholders to inform, advance and potentially influence the strategic direction of the respective Franchise. Medical independent operations • Maintain and demonstrate comprehensive and in-depth scientific knowledge of assigned therapeutic area(s)., • Establish and maintain peer-to-peer collaborative interactions with key physicians and major academic institutions or clinics, as outlined in the medical strategy., • Participate in scientific meetings and congresses to stay up to date on the latest medical and scientific advancements and to network with other professionals., • Identify, develop, and implement local, regional and national medical programs to fulfil unmet medical educational needs, to advance research and disease knowledge, and ensure safe and appropriate use of company therapeutics., • Provide training to HCPs, if necessary, ahead of medical events (e.g., contracted speakers), • Coordinate HCP sponsorships requests for medical education activities (IME/CME), • Handle research/ clinical study related matters in line with the applicable policies and SOPs, in particular the Standard on Investigator Sponsored Studies and the Standard on Collaborative Research Studies. Key Skills • Deep scientific/TA & indication knowledge (on-label, off-label, pipeline) and competition knowledge within the limits set by anti-trust and competition law, • Strong usage of ‘new’ virtual ways of engaging, • Ability to have impactful scientific interactions, negotiation, and networking skills., • Strong analytical skills and ability to think strategically., • Excellent presentation skills and handle communication with HCPs and peers with impact, both in person and through remote interactions., • Deep knowledge and experience of the industry code of practice and regulations, • Ability to work independently and in teams., • Adaptable and able to work cross-functionally., • Collaborative approach and effective communication, • Project management skills, • Advanced English language level

📍 Birmingham 💷 £55,000 - £70,000 We are recruiting an experienced Children's Registered Manager to lead a children’s residential service in Birmingham. This is a key leadership role with full responsibility for safeguarding, compliance, team performance, and the delivery of high-quality care within a regulated setting. This opportunity would suit a manager with a strong background in service improvement and operational transformation, who can strengthen practice, embed quality standards, and drive positive outcomes for children and young people. You will join a well-established provider with a strong regional presence and a commitment to developing outstanding homes across the Midlands. About the role You will lead the day-to-day operation of a children’s residential home, ensuring it is safe, stable, nurturing, and fully compliant with Ofsted and Children’s Homes Regulations. You will play a central role in improving performance, supporting your team, and delivering a service that achieves strong outcomes for children with emotional and behavioural needs. Key responsibilities • Lead the daily operation of a regulated children’s residential service, • Act as the Ofsted Registered Manager, • Ensure full compliance with Children’s Homes Regulations 2015 and Quality Standards, • Drive continuous improvement across safeguarding, care planning, and behaviour support, • Oversee staff recruitment, supervision, training, appraisals, and rota management, • Maintain robust systems for incident reporting, risk assessments, and documentation, • Work closely with local authorities, social workers, families, and external professionals, • Monitor service performance using audits, action plans, and compliance frameworks, • Lead the home through inspections and implement improvement plans where required, • Support the development of a positive, child-centred culture across the service Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or willingness to complete, • Eligible to register with Ofsted, • Significant management experience within a children’s residential setting, • Strong understanding of safeguarding, compliance, and inspection readiness, • Experience using care management systems, compliance trackers, and electronic recording platforms, • Confident leading teams through change, improvement, or stabilisation periods, • Strong communication, leadership, and decision-making skills, • Full UK driving licence preferred Benefits • Salary of £55,000 - £70,000, • Opportunity to lead improvement within a growing residential provider, • Support from experienced senior leadership and operational teams, • Strong focus on safeguarding, quality, and outcomes, • Clear progression opportunities across a leading organisation in the Birmingham region, • Ongoing training and professional development 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

Job Description: Positive Behaviour Support (PBS) Lead Job Title: PBS Lead Location: Birmingham (with travel across Midlands & national packages) Reporting To Head of Clinical Contract Full-time 1. Role Purpose: The PBS Lead is responsible for leading the delivery, quality, and continuous improvement of Positive Behaviour Support across all services. This role focuses on stabilising high-risk placements, reducing restrictive practices, and embedding evidence-based, person-centred approaches across complex Supported Living, Residential, and clinically-led packages. You will work across services supporting individuals with: • Learning disabilities, • Autism, • Mental health needs, • Trauma-related presentations, • Complex behavioural risk This is a hands-on, operational clinical role requiring direct involvement in high-risk placements alongside strategic oversight. 1. Key Responsibilities 2.1 Clinical Leadership & PBS Delivery • Lead the assessment, formulation, and implementation of PBS plans across all services, • Complete Functional Behaviour Assessments (FBA) and develop detailed behaviour support strategies, • Ensure all interventions are proactive, least restrictive, and outcome-focused, • Embed person-centred, trauma-informed approaches across services 2.2 Crisis Intervention & Placement Stabilisation • Provide direct support into services at risk of breakdown, • Lead behavioural crisis response, including:, • Aggression, • Self-harm, • Absconding, • Support teams to safely manage risk while reducing reliance on restrictive practices 2.3 Staff Training & Practice Development Deliver and oversee training in: • PBS frameworks, • De-escalation techniques, • Trauma-informed care, • Restrictive practice reduction Additional responsibilities include: • Coaching frontline staff (Support Workers, Senior Support Workers, Deputies) in real time, • Building internal capability to ensure consistent practice across all packages 2.4 Quality Assurance & Compliance Ensure PBS practices align with: • CQC regulatory standards, • Mental Capacity Act (MCA), • Deprivation of Liberty Safeguards (DoLS) Monitor and analyse: • Incident data, • Behaviour trends, • Restrictive practice usage Produce high-quality reports for internal governance and external stakeholders. 2.5 Multi-Disciplinary Working Work collaboratively with: • Clinical teams (nurses, psychologists), • Social workers, • Commissioners Additional responsibilities: • Contribute to MDT meetings, • Provide clear behavioural insight and recommendations 2.6 Service Development & Mobilisation Support mobilisation of new placements, including: • Environmental setup (low stimulus / low ligature), • Staff team readiness, • Risk planning Contribute to the development of PBS strategy across the organisation. 1. Person Specification Essential • Degree in Psychology, Behaviour Analysis, or related field, • Minimum 3–5 years’ experience working with complex behaviours (LD, Autism, MH), • Strong experience in Positive Behaviour Support and Functional Behaviour Assessment, • Experience working within high-intensity staffing models (2:1–4:1), • Proven ability to stabilise placements at risk of breakdown, • Strong understanding of:, • CQC regulations, • MCA / DoLS, • Safeguarding frameworks, • Experience delivering training and coaching staff teams, • Full UK driving licence Desirable • MSc in Applied Behaviour Analysis or related field, • BCBA, UKBA(cert), or equivalent qualification, • Experience within forensic or CAMHS settings, • Experience in crisis or hospital step-down placements 1. Key Competencies • Strong clinical judgement and risk management, • Ability to lead under pressure in high-risk environments, • Excellent communication and report writing skills, • Ability to influence and challenge practice at all levels, • Highly organised with strong attention to detail 1. Working Pattern • Primarily Monday–Friday, • Flexibility required to attend services as needed, including urgent or crisis situations 1. What Success Looks Like in This Role • Reduction in incidents and restrictive practices across services, • Stabilisation of high-risk placements, • Improved staff confidence and competency, • Positive feedback from commissioners and MDTs, • Strong, consistent PBS practice embedded across the organisation 1. Additional Information • This role involves regular travel to services, • Enhanced DBS required, • The role includes both strategic oversight and direct operational involvement

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Manager’s key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Elevate your career in VAT advisory in a leading organisation in Birmingham Your new company This global leader in assurance, tax, transaction and advisory services believes in providing the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional experience will last a lifetime. Your new role Our client’s Indirect Tax professionals provide pragmatic commercial help, so clients improve their day-to-day reporting for indirect tax. This includes improving working capital, reducing errors, reducing costs, and ensuring indirect taxes are handled correctly. They advise how indirect taxes such as value-added tax (VAT) or goods & services tax (GST) impinge on the client’s supply chain and financial and accounting systems. They are seeking a highly experienced Manager or Senior Manager to join their regional Midlands team to drive the VAT practice forward. This opportunity would ideally suit a professional with a broad level of experience with clients in many industry sectors. They are looking for a candidate with core VAT advisory experience but welcome those with broader experience of other Indirect Taxes and technology. What you'll need to succeed You will be a client-driven self-starter with a proven track record of high-quality delivery, effective time management skills and be an enthusiastic team player. You will have significant experience Indirect Tax advisory, ideally with prior professional services experience. You will also have project management skills and the ability to plan and prioritise work, meet deadlines and monitor your own budget. What you'll get in return You will enjoy flexible hybrid working in a firm that truly encourages everyone to gain a positive work-life balance. The team are small but growing and pride themselves on being supportive, collaborative and a really nice place to work. The role offers a generous salary and benefits package including a car allowance, 28 days holiday (with the option to purchase extra), private medical insurance, pension and an annual bonus. This is a fantastic opportunity for a VAT Manager/Senior Manager to join a prestigious organisation and make a significant impact. Ready to elevate your career? Please get in touch to discuss how you can become part of their dynamic team in Birmingham! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4057352

Rates: £350 per Day Inside IR35 UMB Location: Birmingham (On-site, 5 days per week) Contract Length: Initial 5-6 months About the Role Hays is partnering with a local council to recruit an Accounts Receivable Lead to support a large-scale financial transformation project. This position sits within a dedicated Surge Team, providing specialised support across cashflow-critical activities and customer-facing processes. This is a hands-on role requiring deep Accounts Receivable expertise, strong problem-solving capability, and experience navigating complex system or billing issues within fast-paced project environments. Key Responsibilities Accounts Receivable SME • Resolve AR-related issues including invoice creation and posting errors, • Investigate and correct customer master data defects, • Address cash application mismatches, • Resolve credit management issues, • Monitor and fix dunning or debt recovery workflow errors Billing Specialists • Support high-volume billing runs, • Validate batch jobs, system outputs, and interface performance, • Cash Application Specialists, • Undertake manual clearing activities during system defects, • Support delays in bank reconciliations and ensure accurate allocation Data / Integration Analyst • Investigate system failures or mismatches across ERP, CRM, e-invoicing, and banking platforms, • Support defect analysis and resolution to maintain end-to-end AR process integrity Candidate Requirements • Proven senior-level Accounts Receivable experience, • Strong background working within surge teams or large transformation projects, • Must have experience with Oracle Fusion (essential for senior candidates), • Ability to work effectively in high-pressure, fast-paced environments, • Strong analytical skills with a proactive approach to issue resolution, • Midlands Base - 5 days a week on Site Interested? If you have the relevant AR expertise and project experience, we would love to hear from you. Please apply with your up-to-date CV to be considered for this opportunity. # 4781844

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Please note - If you're London based, you'll be required to travel one of these days a week to Nottingham on average. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Interim Commercial Accountant, Full time, Hybrid, Solihull, up to £450 daily Your new company Hays are pleased to be working with our Solihull-based client, who are on the lookout for an Interim Commercial Accountant to join the organisation. Your new role • Maintain commercial processes and procedures, embedding best practice and driving continuous improvement to maximise financial returns., • Analyse payment mechanisms, identify practical operational controls to mitigate risk, and review KPI performance to ensure exposure is effectively managed., • Collaborate with contract management teams to identify and develop opportunities for additional work., • Attend client meetings as required to address commercial matters., • Administer and advise on main contract and subcontract terms, manage variations, and resolve commercial disputes as they arise., • Support contract managers in negotiating subcontractor appointments and agreeing standard terms., • Work closely with the Operations team to ensure systems and processes meet contractual requirements and accurately capture all billable events for additional and reactive works., • Monitor payment processes to ensure compliance with protocols, intervening where necessary to address overdue debt., • Minimise aged WIP and ensure invoicing remains current., • Support the development of lifecycle plans alongside contract managers., • Contribute to annual budgets and financial forecasts in partnership with the finance business partner and contract management team., • Manage monthly profit reporting and cost-value reconciliation for multiple large multisite contracts, ensuring accurate cost and revenue capture and reviewing results with operations., • Produce the monthly performance reporting dashboard., • Review contract performance, providing clear explanations for turnover, profit and margin variances., • Manage and report on commercial risks and opportunities., • Support the bid team by reviewing contractual documents and critically evaluating estimating proposals to ensure submissions are robust. What you'll need to succeed We are on the lookout for someone who has dealt with the accounting function of a similar scaled project. We are happy to review qualified and QBE candidate backgrounds. You will be comfortable communicating with internal colleagues and stakeholders at all levels, ensuring sites/projects are running in-line with company policy. What you'll get in return • Hybrid working, • Modern office space What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789128

Building Surveyor, temporary long term assignment ASAP start Your new company We are looking for an experienced Property Surveyors to support our Property Services team on a long-term temporary basis. You will carry out specialist inspections, surveys, and technical investigations across our housing stock and property assets, ensuring homes are safe, compliant, and maintained to a high standard.A key part of the role involves identifying damp, mould, condensation, structural defects, and providing expert technical reports - including producing evidence in line with Civil Procedure Rule (CPR) Part 35 where required.You will also support the Council in managing cases relating to Section 11 of the Landlord and Tenant Act 1985 and Section 82 of the Environmental Protection Act 1990, helping to ensure statutory responsibilities are met, and disrepair issues are resolved efficiently. Your new role As part of the role, you will be responsible for carrying out property inspections, condition surveys, and detailed building pathology assessments. This will include identifying and diagnosing a range of issues such as damp, mould, leaks, condensation, and structural defects. You will then be required to produce high-quality technical reports, including expert evidence that complies with Part 35 requirements when necessary.You will support the effective management of statutory disrepair cases under Section 11 of the Landlord and Tenant Act and Section 82 of the Environmental Protection Act. This will involve recommending appropriate remedial actions and prioritising works based on risk, severity, and compliance needs. Collaboration is key, and you will work closely with legal teams, contractors, tenants, environmental health officers, and internal departments to achieve timely and effective resolutions.Additionally, you will monitor contractor performance to ensure that all works are completed to the correct specifications and required standards. Maintaining accurate and well-organised records-including photographs, schedules of work, and inspection outcomes-is an essential part of the role. What you'll need to succeed You will bring strong technical expertise in building surveying and property diagnostics, along with the confidence to produce expert-level reports. To be successful in this role, you must hold a RICS-accredited qualification (AssocRICS, MRICS or FRICS) and have a solid understanding of building pathology, particularly in relation to damp and mould diagnostics. You should have experience carrying out property inspections or surveys and be confident in producing clear, accurate and evidence-based reports. A good working knowledge of Section 11 and Section 82 legislation, as well as broader landlord statutory responsibilities, is essential. Knowledge of CPR Part 35 is desirable, although a willingness to undertake training is equally welcomed. Strong communication and customer-facing skills are vital, as is the ability to work independently in a fast-paced environment.Experience within social housing or a local authority setting would be advantageous, alongside familiarity with HHSRS and damp and mould assessment frameworks. Experience in managing disrepair cases is also beneficial. What you'll get in return This long-term temporary assignment offers stability and the flexibility to work in a way that supports a healthy work-life balance where appropriate. You will join a supportive and collaborative team environment with access to ongoing training and professional development opportunities. The role is offered at an hourly rate starting from £30 per hour, with room for negotiation depending on experience and qualifications. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4785575

Finance Administrator | £27,000 per annum | 2-Year Fixed-Term Contract | Hybrid Working | central Birmingham Your new company We are recruiting a Finance / Accounts Administrator to join a well-established, medium-sized architectural practice based in central Birmingham. The business operates across a diverse range of sectors and is supported by an external bookkeeper and accountants, with day-to-day finance activities managed in-house.This role is ideal for someone with previous accounts or finance administration experience who enjoys working in a structured, collaborative environment. Your new role Reporting into the finance function, you will support day-to-day financial operations, ensuring accurate processing of invoices, payroll support, purchase orders and payment runs. Key Responsibilities Invoicing (Accounts Receivable & Payable) • Raise and issue customer invoices accurately and on time, • Process and code supplier invoices, ensuring appropriate approvals, • Monitor outstanding balances and follow up on payments, • Liaise with external bookkeepers and accountants as requiredPayroll Administration, • Assist with payroll preparation and processing, • Maintain accurate employee records and timesheetsPurchase Orders, • Create and manage purchase orders in line with internal procedures, • Reconcile purchase orders against supplier invoices, • Payment Runs, • Prepare payment runs and verify payment details, • Ensure correct authorisation and maintain payment recordsGeneral Finance Support, • Reconcile bank statements, • Assist with month-end processes and reporting, • Maintain organised financial records and documentationWhat you'll need to succeed, • Previous experience in an accounts or finance administration role, • Familiarity with accounting software (e.g. Sage) and Microsoft Excel, • Strong organisational skills with the ability to manage competing priorities, • Good communication skills and a collaborative approach, • Willingness to learn new systems (training provided on project management software)What you'll get in return, • Salary: £27,000 per annum, • 2-year fixed-term contract, • Hybrid working available after successful completion of probation, • 25 days annual leave (pro-rata), • Pension and annual bonus scheme, • Mental health and wellbeing support, • Early Friday finish (2:30pm), • Additional benefits including CPD opportunities, team events, mentoring, and cycle-to-work schemeWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4796306

Associate Tax Director required by Birmingham National Accountancy Firm Your new company An Associate Tax Director is required by a leading national Accountancy Firm based in Birmingham. This Firm provides investment management, accountancy, tax, corporate and financial advisory services to corporates, private clients and professional services to the UK and Internationally. Your new role As the Associate Tax Director you will manage your own mixed portfolio of clients on complicated consultancy and advisory projects. As part of this role you will be responsible for the business development of existing and new clients and potentially develop a specialist field of technical and/or sector knowledge of expertise. Key Duties will be:- • Manage portfolio of consultancy work, • Manage portfolio of complex advisory cases, • Identifying opportunities on client portfolio, • Appraisals/monitor staff performance, • On the job training for junior staff on a one-to-one basis, • Involved in business development activities/profile raising locally, • Internal and external seminars and courses What you'll need to succeed The successful Associate Tax Director will be ACA/ACCA or CTA qualified with significant corporate tax experience and technically strong and able to manage complex client work. Excellent communication skills to develop existing clients and support others within the team. What you'll get in return As the Associate Tax Director you will be joining an established and reputable Firm that provides leading edge advice across the Firm’s full range of services. Working closely with Directors and Partners in developing and delivering the Firm’s strategies to further the Firm’s growth. There is a very clear route through to Partner in 2-4 years. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 4126602

Sales Account Manager in the Midlands - Gym Design + Commercial Equipment £35-45k (experience dependant - you must be experienced in fitness equipment sales for higher end) plus strong OTE and car allowance or company car A fantastic fitness industry job Our client offers everything you need to fit out a world-class gym - strength, studio, cardio, floors and so much more! They have a fantastic product range and work with a variety of brilliant clients across the sector. They operate with a real family-feel and are service led and this represents a great opportunity to join their team and own the Midlands territory. On offer for the successful candidate is an industry leading commission structure, amazing culture and complete autonomy! As Sales Account Manager, you will be responsible for developing and executing sales strategies to expand market share, build strong client relationships, and achieve revenue targets. This role requires a motivated and proactive professional with a passion for fitness and a proven track record in sales. An ideal candidate for this role is already working in a fitness supplier sales role and has solid knowledge within fitness equipment. In this exciting role you will be: • Develop and implement effective sales strategies to drive business growth, • Identify and pursue new business opportunities within commercial gyms, corporate wellness, and public sector to name a few, • Build and maintain strong relationships with key stakeholders, • Conduct market research to identify trends, competitor activities, and customer needs, • Prepare and present sales proposals, product demonstrations, and pricing negotiations, • Monitor sales performance, generate reports, and provide recommendations for improvement, • Attend trade shows, industry events, and networking opportunities to promote products and services About you: • You must have at least 2 years+ experience in a field sales management role within fitness. Fitness/ general gym equipment sales background will be highly favoured as part of the application process and is where we are ideally looking for a candidate from, • Strong business development skills with a track record of meeting and exceeding sales targets, • Excellent communication, negotiation, and relationship-building skills, • Ability to work independently, • Solid understanding of fitness equipment and industry trends, • This role requires regular travel so you must be flexible there and have a full UK drivers license Your recruiter for this role is Maddie Cummings, Recruitment Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. Maddie is a health and fitness recruitment specialist for the whole fitness sector and if keen to be considered please ‘apply now’.

About Changan Changan Automobile, a prominent Chinese automotive manufacturer with a global footprint, is expanding its presence in the European market. Having established design and R&D centres in Europe since the early 2000s, Changan is now reinforcing its commitment to the region with a new European headquarters in Munich. Starting this summer, the company will launch operations across various European markets, introducing a lineup of vehicles that combine European design sophistication with cutting-edge Chinese technology. Focused on innovation and quality, Changan is excited to offer intelligent, stylish, and sustainable mobility solutions tailored to meet the needs of both Europe and the UK. About the Role We are seeking a Regional Lead for our Midlands / South region to support the successful launch and ongoing growth of the Changan brand in the UK. This is a unique and exciting opportunity to join the business at a crucial moment as we establish our UK business. The successful candidate should be strategic, proactive, and possess a strong commercial approach to network development and delivery of sales targets. As the Regional Lead, you will be responsible for executing the network strategy, managing dealer relationships, and driving sales performance across the UK network. You will play a key role in building a robust network of high-performing franchise partners, ensuring they are aligned with Changan’s brand values, sales targets, and customer experience standards. Requirements • Strong understanding of Sales & Network Development in the automotive industry., • Excellent communication and presentation skills, with the ability to engage a variety of audiences, from dealer management to senior internal stakeholders., • Strong problem-solving skills, with a strategic mindset., • Strong numerical ability and understanding of spreadsheet and database tools, • Ability to influence senior external and internal stakeholders., • Ability to work in a fast-paced environment and deliver cross functional objectives. Duties & Responsibilities • Lead the identification, recruitment, and onboarding of high-quality dealers across key locations, ensuring alignment with Changan's brand values, strategy, and customer satisfaction standards., • Monitor and drive dealer performance through the development and implementation of sales targets, KPIs, and reporting frameworks, ensuring the achievement of monthly, quarterly, and annual sales objectives., • Manage Business Plan appraisals with potential investors on a site-by-site basis to make recommendations to the Changan UK management team., • Establish and maintain strong relationships with franchise partners, internal stakeholders, and external organisations to ensure the successful growth of the Changan brand in the UK., • Conduct in-depth analysis of individual dealer and site-level sales performance. Identify trends, strengths, and areas of opportunity, providing detailed reports with actionable insights for improvement., • Deliver showroom facilities in line with Changan’s corporate identify roll out and standards with investors. Other Features • A culturally enriching role with the opportunity to build something monumental., • A diverse, multinational team., • Start-up energy within secure corporate structures., • Competitive, rewarding compensation package, based on your qualifications and experience. If you are selected for an interview, our recruitment team will contact you directly. Unfortunately, due to the high volume of applications, we are unable to inform the candidates who are not shortlisted or provide specific feedback.

Are you experienced in driving operational efficiency within a fast-paced distribution environment? Do you have extensive experience in operational management within food or beverage distribution? Are you an inspirational leader who genuinely cares about their workforce? MacGregor Black are partnering with a leading FMCG business on the search for a Warehouse Operations Manager. This is a perm role based in Solihull. Key Responsibilities: • Oversee daily logistics operations, including warehousing, transportation, and distribution of food and FMCG products., • Ensure timely delivery of goods to customers, maintaining supply chain efficiency., • Monitor inventory levels, track shipments, and ensure proper handling and storage conditions of food and FMCG products., • Lead, mentor, and develop a team of logistics professionals, ensuring high performance and adherence to company standards., • Conduct regular training sessions to improve skills and maintain team motivation., • Coordinate and optimize transportation routes, working closely with drivers and external transport providers. What We're Looking For: • At least 5 years of experience in logistics management within the food or FMCG industry., • Proven track record of managing logistics teams and transportation operations., • Experience working with third-party logistics providers and external transport services., • Strong understanding of food safety standards, regulatory compliance, and industry-specific best practices., • Excellent communication, negotiation, and interpersonal skills., • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint)., • Strong problem-solving and decision-making abilities., • Ability to thrive in a fast-paced, dynamic environment. Salary – c40k + car allowance + benefits Please contact Rob Blackburn today for further information.

Our client, a well-established injection moulding company is looking for a Process Technician to help improve and support their production processes, ensuring parts are made to the right standard, on time, and cost-effectively. This is an autonomous role where you will play a key role in providing hands – on production support, setting up, running, and optimising injection moulding processes, paying special attention to 5S and waste reduction. Process Technician Permanent Competitive Salary Monday to Thursday 8:00 – 17:00, Friday 8:00 - 14:00 Sutton Coldfield Process Technician Job Description • Develop and improve manufacturing processes, reducing waste and downtime, • Support and deliver weekly production schedules to meet customer requirements, • Monitor production progress and resolve production issues, • Ensure materials, tools, and resources are available for production, • Achieve target output rates and equipment efficiency by ensuring manufacturing processes are running smoothly Process Technician Essential Experience/Skills/Qualifications • Good understanding of quality and production processes, • A hands-on, problem-solving approach, • Experience tracking and reporting output figures, • Knowledge of lean manufacturing principals Process Technician Benefits • Flexible work pattern, • Early finish on a Friday, • 33 days including BH, • Life Assurance: 3x Salary, • On site restaurant If you feel you’re a good fit for this position, please click ‘apply’, email emily@owendaniels.co.uk or call 01276 300 125

Jewellery Quarter Bullion – DevOps Engineer Location: Birmingham (Hybrid, must be local) Contract: Full time, permanent contract, 37.5 hours per week Salary: up to £50,000 depending on experience Package & Benefits • Bonus: up to 10%, • 33 days holiday (with option to buy up to 5 additional days), • Onsite Gym, • Annual training and certification budget, • Health and wellbeing programme, • Employee and store discount Hybrid role based in Birmingham; visa sponsorship is not available About Jewellery Quarter Bullion We’re passionate about gold and silver investment, making it simple for customers across the UK and Europe to buy, sell and store bullion securely. As the UK’s leading online bullion dealer with £350m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, working within a technology team focused on performance, automation and continuous improvement. Role Overview We’re hiring a DevOps Engineer to take ownership of our infrastructure and work closely with our development team to improve how we build, deploy and scale our systems. This role sits at the intersection of development and operations, with a strong focus on automation, reliability and performance across our high-traffic e-commerce platforms. You’ll play a key role in evolving our DevOps capability, helping to streamline deployments, improve system resilience and reduce manual processes through infrastructure as code and modern tooling. This is not a traditional system administration role. We’re looking for someone with an engineering mindset who enjoys building, automating and improving systems rather than maintaining them. Key Responsibilities • Design, build and maintain scalable and reliable infrastructure, • Develop and improve CI/CD pipelines to support efficient software delivery, • Build and maintain infrastructure as code using tools such as Terraform and Ansible, • Work closely with developers to improve deployment processes, performance and reliability, • Monitor system performance and availability using tools such as Prometheus and Grafana, • Lead incident response and contribute to post-incident reviews, • Automate repetitive processes and reduce manual intervention, • Improve system resilience, scalability and fault tolerance, • Support security, backups and system hardening, • Document systems and processes to support knowledge sharing Skills & Experience • Experience in a DevOps or similar engineering-focused role working with production systems, • Experience with infrastructure automation tools such as Terraform or Ansible, • Experience working with containerised environments such as Docker or Kubernetes, • Experience building or supporting CI/CD pipelines, • Strong understanding of Linux environments, • Scripting experience such as Bash or Python, • Understanding of system reliability, monitoring and performance optimisation, • Strong problem-solving skills and a proactive mindset, • Confident communicator able to work effectively across teams, • Experience supporting high-traffic or e-commerce platforms (desirable), • Familiarity with GitLab CI/CD, Helm or ClickHouse (desirable), • Experience with monitoring and observability tooling (desirable), • Experience working in fintech, e-commerce or similar fast-paced environments (desirable) Why You’ll Love It Here • Work on infrastructure powering a £350m+ online business, • Be part of a fast-moving, collaborative technology team, • Play a key role in shaping and improving core systems, • Gain exposure to modern DevOps tooling and practices, • Continuous learning supported through training and certification budget, • Be part of a business that values ownership, innovation and improvement, • A culture rooted in Integrity, Agility, Ambition, Clarity and Efficiency About You You’ll thrive in this role if you: • Take pride in building scalable, reliable and well-structured systems, • Enjoy solving technical problems and improving how things work, • Communicate well with both technical and non-technical teams, • Are proactive and focused on automation and continuous improvement, • Want to make a real impact in a growing, high-performance business Please note that all successful candidates will be required to complete pre-employment screening checks, which include: • Right to work verification, • Criminal record check (DBS), • Reference checks, • For certain roles, credit/fraud screening may also be required Ready to Apply? If this sounds like the right opportunity for you, we’d love to hear from you. Application Deadline: 5th June 2026 (we reserve the right to close this vacancy early if the right candidate is appointed). At JQB we champion diversity and promote equal opportunities. We encourage applications from every background, you’re welcome here.

Company Description StrongPoint ALS is a prominent main contractor specialising in fit-outs, refurbishments, deployments, maintenance, automation, and robotics for some of the largest grocery retailers across the UK and EU. With core expertise in nationwide rollouts of cutting-edge retail technology and full store transformations, we ensure seamless delivery and high-quality outcomes. As part of the StrongPoint Group, a leading grocery retail technology company, StrongPoint ALS plays a key role in creating smarter stores, enhancing the customer experience, and optimising online grocery operations. About the Role We are looking for an experienced and proactive HSEQ Manager to lead and develop our Health, Safety, Environmental, and Quality management systems across our organisation. This is a key leadership role responsible for driving a strong culture of safety, quality, compliance, and continuous improvement across both office and construction site operations. This is an office-based role with regular travel to client sites. Key Responsibilities • Lead and maintain company Health & Safety policies, procedures, and systems, • Ensure compliance with relevant legislation and industry standards, • Conduct audits, inspections, risk assessments, and incident investigations, • Maintain ISO 45001 and ISO 18001 management systems and certifications, • Act as the primary contact for external auditors and certification bodies, • Drive environmental and sustainability initiatives across the business, • Deliver HSEQ training and support managers across all departments, • Monitor HSEQ performance, reporting, and continuous improvement activities, • Support operations across the UK and Ireland What We’re Looking For • Proven experience in an HSEQ management role within construction, retail, or a similar operational environment, • Strong working knowledge of ISO management systems and compliance standards, • Excellent leadership, communication, and stakeholder management skills, • Analytical mindset with strong problem-solving abilities, • Passionate about promoting a positive safety and quality culture, • Excellent communication and stakeholder management skills, • Full UK driving licence This is an excellent opportunity to join a growing organisation where you can make a real impact and help shape operational excellence across the business. What We Offer • Competitive salary reflective of experience and expertise, • High level of autonomy with the opportunity to shape and lead the HSEQ function, • Opportunity to play a key role in a growing business and drive real change, • Collaborative and supportive working environment, • Financial and wellbeing support platforms, • Company pension scheme and competitive holiday allowance, • Car allowance, • Enhanced sick pay and family leave Please note: Unfortunately, we are unable to provide support with visa applications at this time. Applicants must already have the legal right to work in the UK and be able to provide valid right-to-work documentation. If you’re looking for a role where you can take ownership, influence change, and make a real impact on safety and compliance, we’d love to hear from you.

Job Title: Restaurant and Bar Manager Location: Birmingham (The Mailbox) Salary: Competitive Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Restaurant and Bar Manager to join a high-end, modern dining restaurant located in one of Birmingham’s most prestigious destinations. This is an exciting opportunity for an experienced hospitality leader to take full ownership of day-to-day operations, team performance, and the overall guest experience. You will play a key role in maintaining exceptional standards while driving the commercial success and reputation of the restaurant. The role is ideal for someone with a strong background in premium or fine dining environments who is passionate about delivering outstanding service and building high-performing teams. Key Responsibilities: Restaurant Leadership & Operations • Lead the day-to-day operations of the restaurant, ensuring an exceptional guest experience, • Maintain high standards across food quality, service delivery, cleanliness, and overall hospitality, • Oversee stock control, supplier relationships, and ordering processes, • Ensure full compliance with food safety, hygiene, and health regulations Team Leadership & Development • Manage and develop the full restaurant team including supervisors, servers, bartenders, and chefs, • Recruit, train, and mentor staff while fostering a positive and professional team culture, • Lead from the front on the restaurant floor, setting the standard for service excellence Performance & Commercial Management • Monitor business performance including sales, labour costs, and operational efficiency, • Work closely with senior stakeholders to drive revenue growth and profitability, • Manage guest feedback effectively, resolving issues quickly and maintaining brand reputation Candidate Profile: • Minimum 3 years’ experience as a Restaurant and Bar Manager within a premium or fine dining environment, • Strong leadership and team management skills, • Excellent understanding of restaurant operations and service standards, • Good financial awareness, including labour cost control and sales performance, • Highly organised with the ability to manage a busy, fast-paced environment, • Strong communication skills and a genuine passion for hospitality What Our Client Offers: • Competitive salary (£40,000 – £45,000 depending on experience), • Performance-based bonus structure, • Opportunity to lead a well-established restaurant in a prime Birmingham location, • Autonomy to shape team culture and operational success, • A supportive and ambitious working environment How to Apply: If you’re an experienced hospitality leader looking for your next challenge, we’d love to hear from you. About Us: We are a specialist recruitment agency connecting talented professionals with high-growth businesses across the UK. We focus on building long-term relationships and matching candidates with opportunities where they can thrive and make an impact.

Salary: up to £85,000 + package London HQ - occasional travel there and across the UK for client visits Our client, an international property services business, currently have an opportunity for a Commercial Manager, within a fast growing commercial department, this is a unique opportunity, a chance to be truly strategic and shape the future of the organisation. The company have a long and successful history of delivering large projects to various private and public sectors clients and are on a journey to change the way they do business – and looking for ambitious, commercially minded individuals to help them get to the next level! The role holder will have the opportunity to lead the commercial negotiation of new business with both new and existing clients and to shape the strategic direction of the function. You Will • Identify the risks, liabilities, and commitments of contractual agreements; ensure these are clearly understood and that the business fully appreciates any potential impact., • Review, draft, update and maintain contract documents, • Monitor and report performance and compliance against contractual obligations including commercial performance, financial management and contract management, • Monitor customer satisfaction, • Work with the contract delivery teams to ensure that the management of change request process and change implementation is carried out in line with the contracts., • Report on progress of change requests and projects, • Review contract performance, assessing commercial risks and ensuring appropriate steps are taken to manage the risk, • Prevent and resolve contractual disputes, • Assuring adherence to Group Commercial Policy, • Supporting the client engagement teams in all commercial aspects, post contract signature, to achieve the orders, profit and cash budget and overall management of the Client relationship., • Support the delivery streams who are responsible for the delivery of projects and provide clear direction working with the client engagement team. The Person • growth mindset – looking at maximising value and minimising risk, • Experience of working closely with finance, operations and technical specialists, • Good on both the legals and financials Please reach out to Casey Collins at casey.collins@arguilesearch.com, if interested

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion. For more information on how we process your personal data, please refer to HCLTech’ s Candidate Data Privacy Notice. Role: Senior Unix Track Lead - Shell Scripting Section Title: Job Summary Job Summary The Senior Track Lead will be responsible for leading and overseeing the Unix, Unix shell scripting, and Oracle PL/SQL track. The primary objectives include ensuring the successful execution of projects related to Unix technologies and Oracle databases to meet business requirements effectively.The Senior Track Lead will be responsible for leading and overseeing the Unix, Unix shell scripting, and Oracle PL/SQL track. The primary objectives include ensuring the successful execution of projects related to Unix technologies and Oracle databases to meet business requirements effectively. Section Title: Key Responsibilities Key Responsibilities 1. Lead and manage the unix, unix shell scripting, and oracle pl/sql track within the organization. 2. Collaborate with cross functional teams to define project requirements and deliver solutions in alignment with business goals. 3. Provide technical expertise and guidance on unix, unix shell scripting, and oracle pl/sql best practices. 4. Monitor track performance, identify areas for improvement, and implement necessary enhancements. 5. Develop and maintain track documentation, including design specifications, test plans, and operating procedures. 6. Conduct regular training sessions to enhance team members' skills and knowledge in unix and oracle technologies. 7. Troubleshoot and resolve complex technical issues related to unix systems and oracle databases.1. Lead and manage the unix, unix shell scripting, and oracle pl/sql track within the organization., 2. Collaborate with cross functional teams to define project requirements and deliver solutions in alignment with business goals., 3. Provide technical expertise and guidance on unix, unix shell scripting, and oracle pl/sql best practices., 4. Monitor track performance, identify areas for improvement, and implement necessary enhancements., 5. Develop and maintain track documentation, including design specifications, test plans, and operating procedures., 6. Conduct regular training sessions to enhance team members' skills and knowledge in unix and oracle technologies., 7. Troubleshoot and resolve complex technical issues related to unix systems and oracle databases. Section Title: Skill Requirements Skill Requirements- 1. Proficiency in unix operating systems and commands. 2. Strong knowledge of unix shell scripting languages such as bash or korn shell. 3. Experience in oracle pl/sql development and performance tuning. 4. Familiarity with oracle database concepts, architecture, and sql queries. 5. Solid understanding of data modeling and database design principles. 6. Excellent analytical and problem-solving skills. 7. Effective communication and teamwork abilities. 8. Proven leadership and project management capabilities.1. Proficiency in unix operating systems and commands., 2. Strong knowledge of unix shell scripting languages such as bash or korn shell., 3. Experience in oracle pl/sql development and performance tuning., 4. Familiarity with oracle database concepts, architecture, and sql queries., 5. Solid understanding of data modeling and database design principles., 6. Excellent analytical and problem-solving skills., 7. Effective communication and teamwork abilities., 8. Proven leadership and project management capabilities.

A respected market leader within the Commercial Interiors sector, who have experienced rapid growth over the last 10 years are looking to strengthen their team with the key recruitment of an additional Key Account Manager to join their successful End User team within the Data Centre and Live Science sector. The company is renowned for manufacturing high-quality flooring solutions to the commercial sector. The company’s products are widely used within a variety of sectors including, leisure, hospitality, end user, education, health. About the Role: Due to planned growth, the company are looking to strengthen their sales force with the key appointment of a Key Account Manager within the Data Centre and Live Science sector. • You will be responsible for the development of Key Accounts within a variety of sectors., • You will be required to form a close working relationship with your key customers at all levels, as well as working closely with our existing sales force and customer base to manage the supply chain for ongoing projects., • Deliver and maintain a clear regional segment strategy for Industry by which we establish the specific initiatives / actions for driving growth in sales and galvanizing the regional/divisional resources in sales entities, business units and central functions., • Deliver sustainable profitable growth in the targeted segments through mutually agreed account plans, as defined within the Industry Segment strategy. This includes new account acquisition and further development and retention, from the established customer base., • Support, or after delegation of authority, lead the tender process to negotiate and coordinate agreements/contracts between new clients and the corresponding FFS commercial entity., • Lead, support, and train dedicated ESD flooring dealers to leverage their people and network resources to enhance the company’s market penetration and expansion., • Provide regular reports and understanding of the customer / specifier requirements for Industrial solutions and relay to the UK/IKAM Management team and as applicable to other regional / central functions i.e. Cust Svc, logistics, product management……., • Train, coach and provide sales support to all in-territory sales representatives in regard to Industrial customers by writing and coordinating tenders, organizing and performing customer visits, ensuring local representatives are informed and/or involved as required., • Direct sales and customer accountability for defined commercial regions/segments., • Consistently monitor market developments, competitor strategies/benchmarking and sales opportunities and communicate accordingly with the relevant internal stakeholders. About you: We’re looking for a sales professional who shares our passion for the floor covering sector; its products and trends. You’ll need to have the tenacity, enthusiasm and can-do attitude to take this amazing brand and build both excitement and commitment amongst customers. Being out on the road means you’ll need to be self-reliant and self-motivated, but we’d like you to be a great team player too! We have a strong team ethos and encourage all colleagues to work together to provide the best experience for our customers. Key Skills/Experience Required: The ideal candidate will likely be a Regional Sales Manager that is looking to progress into National Accounts or a national account manager that is looking for a new challenge. Alternatively the company would welcome applications from National/Key Account Managers within the Commercial Interiors sector. Salary: upto £60K Basic, Bonus, Car, Benefits, Car Please send your CV in the first instance to Russell Cripps - russell@cavendishmaine.com Job Reference: RC/1609 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state-of-the-art facilities in Solihull, West Midlands are home to a tight-knit, but ever-expanding team that's passionate about delivering exquisite riding experiences to our customers. Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it! At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business. So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you! The Role The Manager – Business Planning will support the Head of Business Planning in driving end-to-end business planning, demand forecasting, and performance management activities across domestic and export markets. This role will play a critical part in translating strategic objectives into executable business plans by coordinating cross-functional inputs, monitoring performance, and ensuring alignment between demand, supply, and commercial priorities. The position requires a highly analytical and commercially minded individual who thrives in fast-paced, ambiguity-heavy environments and can effectively partner across Sales, Marketing, Product Planning, Finance, Supply Chain, and Operations. Duties/Responsibilities Annual Operating Plan (AOP) Support • Support the Annual Operating Plan (AOP) process across domestic and export markets, • Assist in defining volume, revenue, and market share assumptions across models, regions, and channels, • Consolidate planning inputs from Sales, Marketing, Product Planning, and Finance teams, • Support alignment between strategic assumptions and operational execution plans Demand Planning • Partner closely with the Sales Planning team to develop and maintain demand forecasts, • Break down targets by region, country, dealer, and model level, • Monitor forecast accuracy and identify variances between plan, forecast, and actual performance, • Support the continuous improvement of planning methodologies and forecasting assumptions Policy Planning & MPCP Deployment • Support deployment and execution of policy planning frameworks and MPCP initiatives, • Assist in maintaining structured governance, planning cadences, and tracking mechanisms, • Collaborate with TQM and Business Planning teams to ensure process discipline and compliance Market Performance Tracking • Monitor retail performance, wholesale trends, and market share movements, • Conduct competitor benchmarking and market performance analysis, • Support the preparation of monthly and quarterly business performance reviews Supply & Demand Coordination • Coordinate with Supply Chain and Operations teams to align demand forecasts with supply availability, • Highlight risks and gaps between demand plans and operational constraints, • Support launch readiness planning and volume tracking activities, • Support closed-loop aftersales quality tracking and Product Quality Management (PQM) activities Cross-Functional Coordination • Act as a key coordination point between Sales, Marketing, Product, Finance, and Operations teams, • Ensure timely collection, validation, and consolidation of planning inputs, • Support the execution of business planning reviews and operating rhythms MIS, Reporting & Analytics • Develop and maintain weekly and monthly management dashboards and reporting tools, • Conduct variance analysis across Plan vs Actual vs Forecast performance, • Prepare data-driven reports and presentations for leadership reviews, • Ensure accuracy, consistency, and timeliness of reporting outputs Issue Tracking & Risk Management • Identify deviations, execution risks, and gaps in planning assumptions, • Proactively escalate key risks and issues to the Head of Business Planning, • Support structured tracking and resolution of critical business planning actions Personal Specification • 7–10 years of experience across Business Planning, Sales, Marketing, or Strategic Planning functions, • Experience within both established multinational organisations and high-growth environments preferred, • Exposure to UK and USA markets is desirable, • Strong experience in demand planning, volume forecasting, sales strategy, and cross-functional execution, • Experience operating within matrix organisations and regional/global reporting structures Rewards Of Working For Norton We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team: 💰 Competitive salary package that recognises your skills and experience 🌴A whopping 33 days of holiday (inc. Bank Hols) to relax and recharge 👴 Generous pension scheme that sets you up for the future, with access to personalised advice. 🚑 Private Medical Insurance and a Cash Back Programme to keep you feeling your best 💸 Life insurance (4x salary) because we've got your back no matter what 🍌FREE fruit, got to have your five-a-day! 🩺WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme 🚀 Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals. 💡 Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded! 🌍 A diverse and international team that brings together different perspectives, backgrounds, and experiences. 🎉 Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between! 🚴‍♂️Want to go green? You can enjoy free electric bicycle hire 🚗 Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points. We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan. Join us and see for yourself! PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS

General Manager - Branded Restaurant Operations Base: £41,500 Tronc average: £17,000 Bonus: £8,300 Overview An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando’s, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting. Key Responsibilities • Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback, • Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development, • Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery, • Communicate business objectives and updates effectively across the team, • Collaborate with senior leadership and other site leaders to support wider business initiatives, • Conduct regular performance reviews and manage team development Role Objectives • Deliver strategic business plans aligned to financial performance, including P&L and KPI targets, • Drive operational excellence and continuous improvement across all areas of the business, • Create a high-performance, engaged, and motivated working environment, • Support team development through coaching, training, and structured feedback, • Ensure a consistently high-quality customer experience Operational Responsibilities • Oversee day-to-day restaurant operations, ensuring targets and objectives are met, • Recruit, onboard, and develop high-performing team members, • Delegate effectively while ensuring adherence to company standards, policies, and procedures, • Manage employee relations and resolve internal issues efficiently, • Maintain full accountability for financial processes, including cash handling and reporting, • Oversee HR systems, payroll processes, and workforce planning, • Monitor staffing levels, attendance, and absence management, • Ensure compliance across all operational and safety systems, • Work closely with kitchen leadership to ensure smooth and efficient service delivery, • Take ownership of stock control and cost management, • Monitor customer feedback and online presence, responding where appropriate, • Drive local marketing initiatives and build relationships within the local community

Description Kurt Geiger | About Us We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism WE NEED YOU TO: • Ensure service standards are consistently met in your store, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure store and company sales targets are consistently achieved by setting and monitoring these for your store and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Maintain strong relationship with senior stakeholders and area manager by providing regular updates, • Recruit and onboard talent for your store, whilst working with the HR talent team, • Regularly communicate store activities with Regional Management & team, • Maintain a high-performance team through regular one- to-one meetings., • Build and maintain excellent client relationships for repeat business, • Manage and maintain staff rotas and meet payroll budgets, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and main stock accuracy standards, • Plan, organise and execute impactful store promotions to boost overall sales for store, • Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies., • Ensure your store and team maintains excellent visual presentation of store which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during challenging situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Gorgeous shoes each season, • Amazing employee discounts Our Stores The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Working Hours: Monday to Friday, 9AM - 5PM (with weekend and evening flexibility when required) Location: On-Site, Elizabeth School of London, Birmingham, UK About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Business Change Manager – Manufacturing Transformation Birmingham Based Contract 12 month contract paying £280 a day We are looking for an experienced Business Change Manager to support a major manufacturing transformation programme, driving the successful adoption of new systems, processes, and digital tools across our operational sites. This is a hands-on, senior-level role focused on ensuring that change is not only delivered, but embedded, understood, and embraced across the business. About the Role You will be responsible for supporting the business change and adoption strategy for key manufacturing systems and process transformations. Working closely with business leaders, operational teams, and technology stakeholders, you will ensure that impacted users are fully prepared, engaged, and supported through change. This role is critical in bridging the gap between system delivery and real-world adoption on the shop floor. Key Responsibilities • Define and deliver end-to-end change management strategies aligned with business objectives, • Conduct stakeholder mapping and audience analysis across manufacturing functions, • Lead business change impact assessments to understand process and role changes, • Translate as-is vs to-be processes into clear, accessible communications, • Develop and deliver communication and engagement plans across multiple channels, • Create targeted “What’s In It For Me” (WIIFM) messaging for different user groups, • Establish and support super user and early adopter networks, • Facilitate workshops, walkthroughs, and engagement sessions with SMEs and business users, • Support readiness planning and deployment activities to ensure smooth rollout, • Monitor adoption progress and maintain change readiness reporting, • Build strong relationships with key stakeholders across manufacturing sites About You You will bring: • Proven experience in business change / transformation roles (manufacturing or industrial environment preferred), • Strong understanding of change management methodologies (e.g., ADKAR, Kotter or equivalent), • Excellent stakeholder management and influencing skills, • Confidence facilitating workshops and presenting to diverse audiences, • Ability to translate complex technical/process change into clear business language, • Experience working across cross-functional and multi-site environments, • Strong communication, planning, and organisational skills, • A proactive, hands-on approach to driving adoption and engagement This is a fantastic opportunity to play a key role in a high-impact transformation programme within a complex manufacturing environment. You’ll be part of a team driving real operational change, ensuring systems and processes are successfully adopted across the business and deliver measurable value.

Company: Inizio Engage Position: Vaccines Account Manager Therapy Area: Rare Disease / Neonatal Vacancy Type: Permanent / Full Time Salary: Competitive Role Overview This position combines strong account management with scientific engagement to drive access, uptake, and optimal use of a product used for infant populations across NHS Trusts in the UK. The Vaccines Account Manager will work in close partnership with the National Account Manager to maximise product utilisation where formulary inclusion has been achieved. The role is highly execution-focused, requiring the ability to influence HCPs, support implementation, and reinforce product value through differentiated scientific messaging. The VAM will play a key role in ensuring successful product adoption, maintaining customer satisfaction, and driving sustained usage within target accounts. Key Responsibilities 1. Account Support & Execution • Work alongside a cross-functional team to maximise product usage, • Support execution of account plans, ensuring strong local implementation and follow-through., • Identify opportunities within existing accounts to expand usage and improve patient access. 1. Stakeholder Engagement & Influence • Build and maintain strong relationships with key healthcare professionals, including but not limited to:, • Neonatal Consultants, • Pharmacists, • Specialist Nurses, • Influence product preference at an HCP level through clear, credible, and differentiated scientific messaging., • Establish trust and credibility through consistent, value-driven engagement. 1. Implementation & Uptake Support • Support NHS Trusts with the practical implementation of our clients’ product, • Provide ongoing follow-up after initiation, including:, • Sharing product information, • Reinforcing key messages, • Resolving any issues or barriers to usage, • Encourage behaviour change to support sustained prescribing and usage. 1. Product Differentiation & Customer Experience • Deliver compelling scientific and clinical messaging to differentiate our client’s product from competitors., • Ensure a high level of customer satisfaction through responsive, proactive support., • Adapt engagement approach to meet customer needs effectively. 1. Insights & Market Intelligence • Gather real-world insights from customers to inform future strategy and messaging., • Feedback to cross-functional teams in order to support continuous improvement and strategic alignment., • Monitor account progress and identify opportunities to optimise performance. Key Skills and Attributes • Experience in rare disease or specialist healthcare sales, with confidence delivering scientific messaging., • Strong commercial acumen with the ability to identify and act on business opportunities., • Enthusiastic, resilient, and adaptable with a proactive mindset., • Excellent verbal communication and digital presentation skills., • Agile approach to customer engagement across multiple channels., • Confident, proactive, and customer focused., • Strong organisational skills with the ability to manage multiple accounts effectively. Ideal Candidate Profile The ideal candidate will be a driven and scientifically credible account manager with experience engaging healthcare professionals within the NHS. They will demonstrate a strong ability to influence prescribing behaviour, support implementation, and deliver high-quality customer engagement. They will be comfortable working collaboratively with a National Account Manager and cross-functional teams, contributing insights from the field and helping to shape future strategy. Experience in vaccines, neonatal, paediatric, or specialised therapy areas would be advantageous. About us: At Inizio Engage you’ll find a challenging, fast-paced and rewarding environment, but also one that’s caring, nurturing and supportive. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit your skills and interests. Whether working remotely, in the office, or in the field, you’ll find everything you need at Inizio Engage to build a successful career. Excited yet? We are! Inizio Engage is an equal opportunity employer, and employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, nationality, ethnic or national origin, disability, age, pregnancy.

Sales Development Representative Location: Birmingham (hybrid/flexible) Salary: £26,000–£32,000 DOE + £12,000–£15,000 OTE About the Company We are a fast‑growing UK‑based SaaS company providing a cloud platform that helps public‑sector organisations manage social media and digital community engagement at scale. Our software enables teams to monitor conversations, respond efficiently to the public, gain insight through analytics and sentiment analysis, and operate with strong governance and compliance. Trusted by hundreds of organisations, including local authorities and emergency services, our platform supports millions of digital interactions every year. The Role We’re looking for a Sales Development Representative to join a high‑energy, target‑driven sales team focused on generating new business opportunities. This role is ideal for someone who enjoys prospecting, opening doors in new markets, and working closely with marketing and sales colleagues to build a strong pipeline. You will be one of the first points of contact for prospective customers, representing the business with confidence, curiosity, and professionalism. Key Responsibilities • Generate new business leads through outbound prospecting, • Identify and qualify opportunities across target accounts, • Communicate with prospects via phone, email, and other digital channels, • Meet and exceed weekly KPIs and sales targets, • Work closely with the Marketing team and wider Sales function, • Build strong relationships with prospective customers and stakeholders What We’re Looking For • 18–24 months’ experience in a similar sales or SDR role, • Proven track record of meeting or exceeding targets, • Degree‑level education or equivalent experience, • Strong written and verbal communication skills, • Ability to understand customer challenges and position value‑led solutions, • Highly organised, detail‑focused, and self‑motivated, • Ambitious mindset with a desire to progress and develop Why Join Us You’ll be joining a fun, inclusive, and ambitious team that works hard while genuinely supporting one another. We offer a flexible working environment, 25 days’ holiday, a competitive salary with commission, and ongoing training and development opportunities. Our modern Birmingham city‑centre office is easily accessible, with hybrid and remote working options available. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply or reach out to one of our talent team to progress your application and journey with us.

SUMMARY Responsible for the technical and commercial aspects of a number of contracts. Will serve as the main project contact for customers and other departments, and will ensure that contract requirements are scheduled and successfully completed. Completes assigned activities under general direction of the Projects Manager. ESSENTIAL GENERIC DUTIES AND RESPONSIBILITIES include the following: 1. Reviewing all applicable job data, including POs, project plans, specs, and providing comments when applicable; 1. Coordinating with other departments and Project Engineers/Managers to meet scheduled task deadlines, maintain schedule for purchasing, fabrication, construction, inspection, start-up, etc., and prioritizing staff workload to meet goals; assigning warranty items to engineering staff; 1. Scheduling and conducting project review meeting, focusing on scope of supply, cost, construction, and project scheduling; 1. Advising Project Manager of project status while adhering to all appropriate policies and established safety procedures; 1. Report any variations to Project Manager, including costs and problems which may change the forecast delivery, profitability, warranty etc of such contracts; 1. Communicating promptly with customer on project schedule and any issues relating to that contract; 1. Oversee the timely submission of all application for payment, invoices, approve on submission, support debt collection, and related bank guarantee submission and collection. 1. Ensure that Projects ITPs and / or Quality Plans are produced as contractually required or considered necessary to manage specific risks 1. Performs all work in accordance with established safety procedures;, 2. Input into proposals and design as required;, 3. Other duties may be assigned as required. LOCAL DUTIES AND RESPONSIBILITIES include the following: 1. To receive the order from the Proposals Engineer and attend a Hand-Over Meeting, if necessary and become familiar with all requirements of the contract. 1. To assist the Applications Engineer where required in the design and sizing of process units for the aerobic treatment of wastewater. 1. Set up schedules for the timely submission and completion of all drawings, technical data, manufacturing and installation schedules, as agreed with the customer. 1. Oversee the progress on the contract by holding regular in-house meetings or discussions with the departments concerned. 1. Maintain contact with the customer, advising of progress, responding to correspondence and any queries relating to that contract. 1. Attend contractual meetings with the customer as necessary, both in the UK and Ireland if required 1. Maintain an effective system of contract management., 2. Oversee the timely submission of all invoices, approve on submission, debt collection, and related bank guarantee submission and collection. 1. Monitor any variation to the contract supply, terms and conditions, and ensure that all variations are reflected in the increased contract value and profitability. 1. Monitor the warranty period and minimize the amount of warranty claims., 2. Report any recurring warranty problems and where necessary produce reports for submission to the Technical department. LEADERSHIP/SUPERVISORY RESPONSIBILITIES Maintain leadership position for other company departments and supply chain partners ensuring professional delivery of Projects EDUCATION, TRAINING AND EXPERIENCE (Preferred) HNC or higher in Mechanical or Chemical Engineering. Related experience gained in an engineering or project management environment plus related work experience in designing and delivering EPC contracts. Knowledge of conditions of contract particularly NEC, I Chem E. COMMUNICATION SKILLS Ability to read, analyse, and interpret complex industry related documents. Ability to respond effectively to technical and commercial issues. Ability to prepare and communicate statues reports. INDEPENDENT JUDGMENT, DECISION MAKING & PROBLEM SOLVING: Ability to make decisions requiring the use of a variety of variables in standard situations. OTHER SKILLS AND ABILITIES • Computer Skills: Proficiency in Word, Excel, Project and other MS Office programs., • Mathematical Skills: Ability to apply advanced mathematical equations to a variety of complex, non-standard situations. • Travel: Travel throughout the UK and abroad will be required to fulfil the role. Other: o Good English language skills o Ability to read and understand specification, fabrication, erection, and standard engineering drawings. o Knowledge of clean and wastewater processes. o Ability to work within a small multi-disciplined team. o CAD experience advantageous but not essential. o Knowledge and understanding of Commercial Terms & Conditions and Contract law

Business Development Manager – Lighting Controls & Smart Building Systems Location: Midlands Salary: £55,000 - £60,000 + Uncapped Bonus (15-20K) + Car + Benefits Are you a technically minded sales professional with experience in the M&E sector? Do you thrive on building relationships, winning specifications, and driving projects from concept through to completion? We are looking for an ambitious and commercially driven Business Development Manager to join a growing team focused on delivering innovative lighting controls and intelligent building solutions across the commercial construction market. The Role You will be responsible for developing and managing relationships with M&E consultants, contractors, specifiers, and end users to drive sales of advanced lighting control systems and smart building technologies. Working across commercial, education, healthcare, industrial, and mixed-use projects, you will identify opportunities early in the project lifecycle and support customers with technical and commercial solutions. Key Responsibilities • Develop new business opportunities within the M&E and electrical contractor market, • Secure product specifications with consulting engineers and designers, • Manage projects from specification through to installation and completion, • Promote lighting controls, smart building integration, and energy-saving solutions, • Build strong relationships with M&E consultants, contractors, wholesalers, and end users, • Deliver technical presentations and CPD sessions, • Collaborate with internal technical and project teams to ensure successful delivery, • Monitor market activity, competitor trends, and pipeline opportunities, • Achieve and exceed agreed sales targets About You • Proven sales experience within lighting controls, electrical products, BMS, HVAC controls, or related M&E solutions, • Strong understanding of the specification sales process, • Established contacts within the M&E consultant and contractor community, • Commercially focused with excellent relationship-building skills, • Technically competent and confident discussing smart building technologies, • Self-motivated, organised, and able to manage a territory effectively, • Full UK driving licence What’s on Offer • Competitive salary with uncapped commission structure, • Company car, • Ongoing product and technical training, • Clear career progression within a growing business, • Opportunity to work with innovative, energy-efficient technologies in a rapidly expanding market

Managing Quantity Surveyor | Salary: £71,000 – £73,000 + £4,700 car allowance Location: Birmingham / Dudley (with coverage across Wolverhampton and Rotherham) Working Pattern: Site-based We are recruiting for an experienced Managing Quantity Surveyor to lead the commercial delivery of a major highways infrastructure scheme in the Midlands. This project includes £5m of Early Contractor Involvement (ECI) and £44m of construction works as part of a key bus, walk, and cycle corridor programme. This is a senior leadership role, responsible for managing commercial performance from pre-construction through to delivery, while leading a commercial team and ensuring successful project outcomes. This opportunity would suit someone with strong NEC contract experience, particularly Option C with ECI, who is confident managing teams and driving commercial strategy on complex infrastructure projects. Key Responsibilities: • Commercial Management & Leadership, • Lead and manage all commercial aspects of the project lifecycle, • Provide leadership and direction to the commercial team, • Build and maintain strong relationships with clients and stakeholders, • Drive commercial strategy and ensure successful project delivery, • Procurement & Supply Chain, • Oversee subcontractor procurement, negotiation, and management, • Ensure effective supply chain engagement and performance, • Support delivery of procurement strategies aligned to project objectives, • Cost Control & Reporting, • Manage cost control, forecasting, and financial reporting, • Ensure accurate valuations, variations, and final accounts, • Monitor financial performance and drive cost efficiency across the project, • Contracts, Risk & Change Management, • Administer NEC contracts, specifically Option C with ECI, • Manage PSC contracts where required, • Lead risk management and value engineering initiatives, • Ensure contractual compliance and robust change management processes, • Project Lifecycle Support, • Lead the project through pre-construction and into delivery, • Ensure accurate commercial processes and record-keeping throughout, • Provide strategic commercial input to the wider project team About You • Proven experience as a Senior or Managing Quantity Surveyor within civil engineering or infrastructure, • Strong working knowledge of NEC contracts, particularly Option C with ECI, • Experience managing PSC contracts, • Excellent commercial awareness, reporting, and analytical skills, • Ability to lead teams and manage multiple priorities effectively, • Strong communication and negotiation skills, • Degree qualified in Quantity Surveying or equivalent

Sales & Commercial Coordinator UK Operations – Automotive Quality & Engineering Services • Location: Erdington, Birmingham, • Reporting to: Director of Sales UK & Belgium, • Employment Type: Full-Time, on-site, • Shift Pattern: Monday to Friday- 08.00am-17.00pm-1 hr lunch break About Us: Formel D is the global service provider for the industry. We develop market-leading concepts, as well as individual and scalable solutions throughout the entire value chain of the production process, from the design phase, industrialization, production and after-sales. The company was founded in 1993 and is headquartered in Cologne (Germany). We currently have a team of several thousand people located in 45 nations, and more than 90 locations in 21 countries, working daily at the core of the industry. Our drive is passion, team spirit and professionalism in everything we do, and our success is based on the satisfaction of our customers, which makes us stand out as a premium supplier within the sector. Role Overview We are seeking an organised, proactive, and commercially focused Sales & Commercial Coordinator to support the continued growth of our UK operations. Working closely with the Sales Director, this role will play a key part in maintaining CRM accuracy, managing sales pipeline activity, supporting customer communication, and ensuring commercial opportunities are effectively tracked and progressed. The successful candidate will help drive commercial efficiency across the business through strong organisation, attention to detail, and consistent follow-up management. This role would suit someone from a sales support, recruitment agency sales, account management, or commercial coordination background looking to develop a long-term career within sales and business development. Key Responsibilities CRM & Pipeline Management • Maintain and manage the company CRM system ensuring all customer activity and opportunities are accurately recorded, • Monitor pipeline activity and support progression of commercial opportunities, • Ensure customer follow-ups, actions, and tasks are completed within agreed timescales, • Maintain accurate customer records, contact data, and commercial information, • Produce regular pipeline and sales activity reports for management review, • Support forecasting and opportunity tracking activities, • Identify dormant or inactive opportunities for follow-up Commercial Support • Support preparation of quotations, presentations, and commercial documentation, • Assist with customer communications and meeting coordination, • Prepare meeting summaries and track completion of actions, • Support tender and RFQ administration activities, • Coordinate internal commercial documentation and approvals, • Assist with maintaining customer account information and records Business Development Support • Support outbound customer engagement activities, • Assist with LinkedIn and business development initiatives, • Support account management activities for existing UK customers, • Help maintain strong customer relationships through professional communication and follow-up, • Support identification of potential growth opportunities within existing accounts Candidate Requirements Essential • Previous experience within sales support, commercial coordination, recruitment agency sales, account management, or customer-focused commercial roles, • Strong organisational and administrative skills, • Excellent attention to detail, • Strong communication skills both written and verbal, • Ability to manage multiple tasks and priorities, • Good Microsoft Office skills including Excel, Outlook, and PowerPoint, • Self-motivated and proactive attitude, • Professional and customer-focused approach, • RTW in the UK without restrictions (PLEASE NOTE WE DO NOT OFFER SPONSORSHIPS) Desirable • Experience using CRM systems, • Automotive, engineering, manufacturing, or service industry experience, • Experience supporting sales or commercial teams, • Understanding of pipeline management and reporting, • Experience preparing quotations or commercial documentation Personal Attributes • Organised and process-driven, • Commercially aware, • Strong follow-up discipline, • Confident communicator, • Positive and professional attitude, • Ability to work independently and within a team, • Driven to support business growth and continuous improvement What Success Looks Like In This Role • CRM consistently maintained to a high standard, • Strong pipeline visibility and reporting accuracy, • Improved customer follow-up discipline, • Reduced lost opportunities due to inactivity, • High-quality commercial administration support, • Improved organisation and efficiency across the sales function Career Development This role offers excellent long-term career progression opportunities within a growing commercial team, including potential future development into Account Management or Business Development positions.

SNAPSHOT Location: Tamworth, Salary: Competitive, with performance-based bonuses; final package dependent on experience Contract Type: Permanent, Hybrid, Full time. Progression: progression to Business Development Manager possible for the right candidate. THE BENEFITS • A merit based, swift progression track for all employees., • Full private healthcare including comprehensive cancer cover after 2 yrs service., • Statutory pension., • Employee Assistance program., • Up to 25 days annual leave plus bank holidays., • Loyalty service awards at each important stage of employment., • Two weeks break at Christmas., • Volunteer days and charity activities., • Team building events throughout the year. THE COMPANY At IQ Glass Group, our employees are at the centre of all we do. Founded in 2010, we have built the company on a foundation of strong individual employees who have worked hard and progressed quickly through the ranks, creating a company of progression, ambition and teamwork. We are the UK’s leader in high-end architectural glazing solutions, renowned for delivering innovative, bespoke glass installations for luxury residential and commercial projects. With a portfolio that includes some of the most prestigious architectural designs in the world, we pride ourselves on pushing the boundaries of what’s possible with glass. THE ROLE We are seeking a dynamic and results-driven Business Development Executive to join our growing team. This is a pivotal role, working across the marketing and sales team to strengthen our relationships with existing clients as well as develop new relationships with a focus on identifying new business opportunities, nurturing client relationships, and driving revenue growth. THE RESPONSIBILITIES As a Business Development Executive, you will be responsible for key client communication, relationship management and new client development. As a Business Development Executive, you will: • Maintain regular and professional communication with existing clients, ensuring we are aware of all their project requirements., • Identify and develop new business opportunities within the architectural and construction sectors., • Build and maintain strong relationships with architects, contractors, developers, and private clients., • Negotiate partnerships with various companies for future secure revenue growth., • Collaborate with the marketing and technical teams to create project proposals for potential projects, using tailored solutions that meet client needs., • Prepare and deliver compelling presentations and proposals., • Track market trends and competitor activity to inform strategic decisions. REQUIRED EXPERIENCE We’re looking for a target driven individual with experience in business development, ideally within the construction, glazing, or architectural sectors. You will need; • To be a collaborative team player., • Strong commercial acumen and negotiation skills., • Excellent communication and interpersonal abilities., • A proactive, self-motivated approach with a passion for design and innovation., • Ability to manage multiple projects and stakeholders simultaneously. HOW TO APPLY Contact our Sales Director, Daniel Borthwick with your CV and covering letter to dan.b@iqglass.group. Telephone interviews will be conducted initially with a further in person interview. JOB DESCRIPTION - BUSINESS DEVELOPMENT EXECUTIVE THE ROLE As a Business Development Executive, you will play a key role in driving the growth of IQ Glass by identifying new business opportunities, building strategic relationships, and expanding our presence in the architectural and construction sectors. You will work closely with architects, developers, contractors, and private clients to promote our premium glazing solutions and secure high-value projects. \tREPORTING TO the Sales Director THE RESPONSIBILITIES As a Business Development Executive, you will be responsible for managing and developing relationships with key clients across the construction sector with the aim of generating new and nurturing existing business opportunities, with a direct focus on revenue growth. As a Business Development Executive, you will need to: • Keep in regular verbal contact with our key clients and customers, ensuring that IQ Glass are never far from their minds when specifying glass., • Develop relationships through meetings and verbal communication., • Targeting key B2B clients to arrange meetings and/or CPD seminars in person and online., • Prepare and deliver compelling CPD’s, sales presentations and proposals., • Organise and undertake meetings and visits to our glazing design studio in Amersham., • Research and develop new relationships with architects, contractors, developers or other specifiers to increase revenue and growth., • Collaborate with internal teams (design, technical, and project management) to ensure client requirements are met., • Maintain accurate records of leads, opportunities, and client interactions using CRM tools., • Monitor market trends, competitor activity, and customer feedback to inform business strategy. Day to day responsibilities include: • Telephone, Teams and Email and communication with key clients and customers, recording all correspondence on the CRM and feeding information to the relevant teams., • Working with the marketing team to create compelling sales presentations and proposals for client meetings., • Collaborating closely with the sales team to ensure we are providing an exceptional front-end service., • Working with the sales team to strategically plan proactive communications in a way that encourages engagement on existing opportunities and repeat business., • Deliver presentations and technical CPD seminars to chosen companies, either in person or via Teams.

Managing Director Projects (LIFT sector experience is essential) UK | Board-Level Role | PE-Backed Growth Platform Salary DOE will range from £125,000 to £175,000 + Equity + Bonus + Benefits A rare opportunity to lead and scale a national projects platform within a high-growth, investor-backed business We are partnering with a private equity-backed group on an ambitious growth journey, with a clear strategy centred around both organic expansion and targeted acquisitions. As part of the next phase of growth, the business is looking to appoint a Managing Director – Projects to take full ownership of a critical and high-value division focused on modernisation and new installation programmes at scale. This is a true board-level leadership role, offering full P&L accountability and the opportunity to directly shape the future capability, performance, and market position of a national projects platform. The opportunity This is more than a divisional leadership role, it is an opportunity to: • Build and scale a best-in-class projects business within a rapidly growing group, • Lead a division delivering complex, high-value modernisation and new build programmes, • Influence strategy at board level and work closely with private equity stakeholders, • Play a central role in a clearly defined value creation and exit plan, • Create a high-performing, scalable operating model that drives sustainable growth and margin expansion The platform has already established strong foundations and is now entering a more accelerated phase of growth, creating a genuine opportunity for an experienced leader to make a transformational impact. The role Reporting directly to the CEO, you will assume full leadership and accountability for the Projects division, responsible for driving commercial performance, operational delivery and long-term strategic growth. Key areas of focus include: Strategic & Commercial Leadership • Define and execute a clear growth strategy aligned to the wider group’s ambitions, • Drive expansion across large-scale modernisation programmes and complex installations, • Lead pricing strategy, commercial frameworks and contract negotiations, • Own and manage risk across major projects and delivery programmes, • Build long-term, high-value client relationships Operational Excellence & Scalable Delivery • Oversee end-to-end project delivery across multiple programmes Ensure best-in-class performance across: • Safety, • Quality, • Programme certainty, • Margin delivery, • Drive process improvement, standardisation and scalable delivery models, • Embed modern systems, reporting and operational discipline Leadership & Capability Building • Build, lead and develop a high-performing leadership team, • Create a culture built around accountability, delivery and continuous improvement, • Drive talent development and succession across the division, • Set and maintain a strong safety-first mindset Stakeholder & Board Engagement • Work closely with the CEO and private equity investors, • Provide clear, data-led performance visibility to the Board, • Collaborate across the wider group to ensure alignment with growth strategy, • Monitor market dynamics, competitor activity and strategic opportunities The journey • This is a business with a clear and compelling growth story:, • Established, profitable platform with strong market presence, • Backed by experienced private equity investors, • Actively executing a buy-and-build strategy, • Investing in capability, systems and talent to drive scale, • Clear pathway to future value realisation and exit You will be joining at a point where foundations are in place, but the real scaling opportunity lies ahead. What we’re looking for We are seeking an exceptional leader who combines commercial insight, operational expertise and strategic vision. You are likely to bring: • Proven senior leadership experience in a projects-led environment, • Demonstrable experience delivering modernisation and new installation programmes at scale, • Full P&L ownership and accountability for growth and performance, • Strong commercial and contractual capability, • Experience operating in a private equity-backed or high-growth environment, • A leadership style that is visible, credible and delivery-focused, • A strong commitment to safety, quality and operational excellence Why this role stands out • Board-level influence with direct exposure to investors, • Full autonomy to shape and scale a critical division, • Opportunity to build a market-leading projects platform, • Direct contribution to a defined growth and exit strategy, • A fast-paced, ambitious and performance-driven environment Apply If you are a senior leader operating in a projects-led business, and you are looking for a role where you can take full ownership, drive meaningful growth, and play a central role in a high-profile platform build, we would welcome a confidential conversation. Contact Nick Singh on 07973757974 for a confidential chat or email your CV to nick.singh@alexanderdaniels.co.uk

Account Manager Location: Birmingham, office-based - 5 DAYS Salary: Up to £35,000 + uncapped commission OTE: £50,000+ Package & Benefits Up to £35,000 basic salary Uncapped commission with strong earning potential 33 days holiday, with option to buy 5 extra days Onsite gym Health and wellbeing programme Employee discounts Please note: this role is office-based in Birmingham and visa sponsorship is not available. About the Business This is an opportunity to join a fast-growing, digitally-led investment business operating across the UK and Europe. The organisation specialises in alternative assets, providing clients with a secure and seamless way to build and manage their portfolios. With a strong market presence and impressive growth trajectory, you’ll be joining a high-performing sales environment where commercial thinking, relationship-building and delivering a premium client experience are key. Role Overview We’re looking for ambitious Account Managers to join a growing sales team, managing investor relationships, driving trading activity and supporting customers through the buying and selling process. This is a high-activity, phone-based role where you’ll manage a mix of inbound investor enquiries and proactive follow-ups. You’ll build long-term relationships with clients, respond to market movements and generate revenue through strong pipeline management. This is not cold, transactional selling - it’s about building trust, understanding customer investment goals and converting warm opportunities into trading activity. Key Responsibilities • Build and manage your own pipeline of investor relationships, • Support customers with buying and selling precious metals, • Manage inbound enquiries and convert opportunities into revenue, • Generate trading activity through outbound calls and follow-ups, • Discuss pricing, premiums and market movements confidently, • Identify opportunities to grow client portfolios, • Promote wider services including storage and portfolio solutions, • Monitor economic trends and precious metals markets, • Maintain accurate CRM records, • Work closely with internal teams to deliver a strong customer experience, • Achieve and exceed monthly revenue and trading targets Skills & Experience • 2+ years’ experience in sales, account management, trading, investment or financial services, • Experience in financial services, investment, precious metals or HNW customer environments would be beneficial, • Target-driven, competitive and commercially aware, • Confident discussing pricing, markets and financial concepts, • Strong communicator with the ability to build trust quickly, • Resilient and comfortable in a fast-paced, performance-led environment, • Strong attention to detail, • Comfortable using CRM systems, Excel and sales data, • Interest in financial markets, economics or investment is advantageous Why Apply? • High earning potential with uncapped commission, • Work in a fast-growing investment-led business, • Build relationships with engaged, high-value customers, • Exposure to financial markets and trading activity, • Supportive, ambitious and competitive sales team, • Clear progression opportunities, • Strong benefits package and Birmingham city-centre location

At McDermotts, we’re seeking an experienced Transport Compliance Administrator to join our dynamic civil Plant team, specialising in groundworks and infrastructure projects. The ideal candidate will have a strong background in Administration within the construction sector, with proven experience working with Fleet & Transport. Main Responsibilities • Asset & Vehicle Compliance: Maintain the central asset register and upload all vehicle records, MOTs, service schedules, and statutory inspections., • Driver Records: Audit tachograph data, monitor driver hours, and flag infringements against UK road haulage regulations., • Defect Management: Track daily vehicle defect reports and liaise with the workshop team to monitor repair progress., • Supplier Coordination: Chase third-party maintenance providers for missing paperwork, invoices, and vehicle release times., • Fleet Support: Process vehicle taxation, SORN documentation, insurance claims, and traffic violations., • Dealing with speeding, road accidents, etc · Fleet telematic reports – speeding, idling, etc · Any other admin tasks to support a fleet & Fleet Manager Requirements: · Proven experience in Administration · Strong working knowledge of Microsoft packages. I.E. Excel & Word etc.. · Excellent communication and stakeholder management skills · Ability to work independently and as part of a team · Driving Licence Experience: • minimum 5 years’ experience in a similar role, • proven experience in all aspects Transport & Compliance, • experience producing and managing spreadsheets, • proven track record of delivering to a tight programme, • up to date knowledge of compliance and industry requirements (e.g. health & safety), • full driving licence Benefits: · Free on-site parking · Pension · Health Cash Plan Scheme · Death in Service · 33 Days Holidays Inc Bank Holidays Increase with service · Free day of for Birthday Schedule: · Monday to Friday · No weekends Education: GCSE or equivalent (preferred) Job type: Full-time Working hours: 07:00 – 16:30 Site location: Aston HQ /various site locations Why Join McDermotts McDermotts is a nationwide civil engineering and groundworks company based in Birmingham, supporting some of the largest construction companies across the length and breadth of the UK. Established in 1994, we’re a family-founded business that still operates with the customer focus and values we started with. Construction is our passion, and we believe that the industry can provide rich and rewarding experiences. Our certifications include: CIOB, ISO 45001, ISO 9001, ISO 14001, ISO 50001, NHSS30, SSIP, Achilles Building Confidence, Safe contractor, Construction Line, FORS and Considerate Constructors. To ensure we continue to meet the needs of our customers and grow as a business, we continually look for new recruits to join our team. When you engage with McDermotts, you are not just joining a team, you become part of our family. Our culture is built around supporting each other and working together to achieve success. Commitments McDermotts is an equal opportunities employer, and we value diversity. All engagement is decided based on a qualifications, merit and business need. Applicants from outside the UK must have a suitable visa or the Right to Work in the UK to be considered for this job. Your shared personal information will be stored and shared by email or a printed copy with HR and hiring managers in relation to any open vacancy for which you wish to be considered. Benefits: • Additional leave, • Company events, • Company pension, • On-site parking Ability to commute/relocate: • Aston B6 5RS: reliably commute or plan to relocate before starting work (required) Education: • GCSE or equivalent (required) Experience: • Administration: 5 years (required), • Transport: 5 years (required), • Microsoft Excel: 5 years (required), • Fleet Support: 5 years (required)

Company Description StrongPoint ALS is a leading main contractor specialising in fit-outs, refurbishments, deployments, and maintenance projects. We collaborate with some of the largest grocery retailers across the UK and Ireland, delivering nationwide rollouts of cutting-edge retail technology and comprehensive store fit-outs. As part of the StrongPoint Group, we aim to enhance retail and shopping experiences through smart solutions and efficient grocery shopping services. Our innovative approach and strong industry reputation make us a trusted partner in the retail technology sector. About the Role Are you a Project Manager looking for an exciting new challenge in the retail sector? At StrongPoint, you’ll have the opportunity to deliver innovative in-store solutions for some of the UK’s largest retailers. Reporting to a Senior Project Manager, you will take full ownership of multiple retail projects - driving delivery from initial planning through to successful completion. This is a hands-on, fast-paced role where you’ll collaborate with a wide range of stakeholders while ensuring projects are delivered on time, within budget, and to the highest standards. We are also committed to your growth, with learning and development opportunities (including professional qualifications) available for the right candidate. Key Responsibilities Project Planning & Coordination • Develop and manage detailed project plans, including timelines, budgets, and resources, • Coordinate with design teams, contractors, and suppliers Project Delivery & Execution • Oversee all project phases, including on-site activities, • Monitor progress, resolve issues, and ensure quality standards are met, • Conduct site visits and provide regular updates Stakeholder Management • Act as the main point of contact for clients and key stakeholders, • Build strong internal and external partnerships to ensure seamless delivery Budget & Commercial Oversight • Manage project budgets and track financial performance (P&L awareness), • Identify cost-saving opportunities without compromising quality Health & Safety Compliance • Ensure compliance with H&S regulations, CDM, and company policies Reporting & Documentation • Maintain accurate project records and reports, • Provide clear status updates to senior stakeholders About You • Proven ability to manage multiple projects in a fast-paced environment, • Strong communication, leadership, and stakeholder management skills, • Commercial awareness and strategic thinking, • Excellent problem-solving and decision-making abilities, • Experience delivering projects within a retail environment, • Knowledge of project set-up structures and governance, • Familiarity with construction site health & safety practices, • Full UK driving licence and flexibility to travel Good to have • Retail or shopfitting project experience, • Project Management qualification, • Experience using tools such as MS Project, JobLogic (or similar) What We Offer • High level of autonomy and ownership across your project portfolio, • Opportunity to deliver innovative retail in-store solutions for leading UK brands, • Car allowance and support for UK-wide travel, • Exposure to a wide variety of complex retail installation projects, • Strong, collaborative team culture with supportive leadership, • Opportunity to shape and improve project delivery processes and ways of working, • Ongoing professional development and upskilling opportunities, • Competitive salary, pension scheme, and generous holiday allowance, • Enhanced sick pay and family-friendly policies, • Access to wellbeing and financial support platforms Why Join StrongPoint? This is an opportunity to take an exciting role in delivering high-impact grocery retail transformation projects across the UK. You’ll enjoy genuine ownership of your projects, strong visibility with senior stakeholders, and the chance to make a real, measurable impact in a fast-paced and innovative environment. If you’re looking for your next step in a role where you can truly make a difference, we’d love to hear from you.

Job Title DCD (Distribution Channel Development) Manager Location Office based and travel in field when required. This is a Hybrid role, 3 days office, 2 days working from home. Reports to Cluster Manager Hours of Work 37.5 hours per week Salary & Benefits Competitive Salary/Car Allowance/26 days holiday + bank holiday, holiday increases with length of service/Company doubles employees’ pension contribution to a max 12%/Employee event days/Wellness and Wellbeing support/Free lunch in the office every Wednesday/Access to wellbeing area at main office. Staff Responsibilities Yes, 1 Account Manager Organisational Context The DCD Manager is part of the Management Team of Cluster Atlantic (UK and Ireland). Clusters are representing Lely on sales and service of chosen propositions in a specific region. Clusters collaborate with both local Lely Centers (Franchises) and Lely International located in Maassluis, The Netherlands (Head Office). Lely considers service to be an integral part of any proposition. Lely Atlantic support the Lely Centers as part of their Franchise fee to Lely International. Lely International operates a Matrix organisational chart headed up by Business Leads (Manager Proposition) of the product ranges. The DCD Manager reports directly to the Cluster Manager. Leads the Account Manager in their team. They collaborate and align with Service Support, Marketing and Business Team Leads (Manager Proposition) and serves as a key member of the Company Management Team. Job Summary and Key Responsibilities JOB SUMMARY The DCD Manager is an integral part of the Cluster representing. This role is critical for the safeguarding of the medium to long term growth of Lely’s distribution channel. As the driving force behind channel development the DCD Manager determines the ‘How’ and ‘Who’ of Lely Center development, ensuring structural growth and the successful execution of Business Team goals within our territory (channel). Furthermore, the DCD Manager executes the strategies for network developments as created by the DCD department at International Head Office. This will include focussing on elements like the Lely Way of Working (LWOW), distribution partners and audits. This will also include Quarterly Performance Review of our Centers (QPR) and other strategic frameworks. This position combines strategic planning, operational oversight and collaboration to create a high performing distribution network that aligns with organisational standards and goals. KEY RESPONSIBILITIES Strategic Leadership: • Develops, oversees and implements Lely Center five-year plans ensuring annual updates with improved professionalism., • Monitor and address legal aspects of Lely distribution agreements (e.g. Assessment and LWOW), • Create and maintain an active list of potential investors to strengthen channel development. Channel Development and Co-ordination • Executes the annual Channel Development Business Cycle in partnership with the Proposition Managers, Channel Support and the Marketing Manager., • Follows guidance the Lely Center Development Manager (Global Markets team) to align with broader organisational goals., • Supports the continuous improvement of the Lely Premium Channel by optimising territories and the onboarding of new partners., • Lely Center Performance and Compliance, • Ensure Lely Centers adhere to the Lely Global Manual and implement future conceptual developments., • Conducts regular assessments of the Lely Center processes and performance, identifying areas for improvement., • Guides resource development within Lely Centers to drive long term growth. Collaboration and Support • Facilitates communication between the Cluster organisation and Lely Centers ensuring the Key Account team delivers on one cohesive narrative across proposition., • Leads the Account Manager to establish readiness in Lely Centers for achieving channel development goals., • Overseas resources and steers the Lely Centers using KPI’s to meet targets set by the Business Teams in Sales and Service. E.g. Cow potential numbers in the Lely Centers. People and Team Development • Responsible for complying with and executing the HR cycle, e.g. performance reviews, development and coaching for their team. Skills and Experience Please List Strategic Expertise (strong management in business management and strategy development) Leadership (Proven ability to lead and develop cross functional teams effectively) People Management (Exceptional skills in coaching, mentoring and driving team performance. Good analytical problem-solving skills Communication (Outstanding communication and collaboration capabilities to engage stakeholders at all levels) Willingness to travel Good Planning Skills Strong Management Skills Good at building relationships Core Competencies • Excellent communication skills, • Good influencing skills, • Good presentation skills, • Good IT and Microsoft office skills, • Good co-ordination and organisational skills., • A high degree of integrity Mobility Requirements (requirement for national/international travel, overseas assignments) Must hold clean, valid driving licence. Flexible and able to travel often. Must hold a valid passport Additional Comments This job description is not intended to be an exhaustive list of duties to be performed by the employee and may be altered to reflect the business needs of the company.

Job Title Reinstatement Scheduler Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Birmingham Our Company Doocey Group is a family-run utility and civil engineering contractor with over 40 years’ experience built on strong, Black Country values. We’ve experienced significant growth over the past 10 years which we’ve achieved through consistently delivering high quality work on behalf of our clients, including National Grid and South Staffordshire Water. We pride ourselves on the strength of our relationship with our clients and subcontractors and despite operating in a very fast-paced and often challenging industry, we will soon register a turnover of £100m, a significant milestone for the organisation. If you’re looking to join a business that values hard work, loyalty and ambition, you’ll feel right at home here. The Role The Reinstatement Scheduler is responsible for coordinating reinstatement activities, planning workloads, managing live job updates and ensuring field teams have clear direction and sufficient work schedules. The Reinstatement Scheduler plays a key role in maximising productivity, maintaining accurate records, supporting operational delivery and ensuring customer and client expectations are met. The role requires confidence working under pressure, prioritising changing workloads and communicating effectively with both site teams and internal stakeholders. Responsibilities • Monitor overnight overruns and ensure issues are managed appropriately, • Review, update and maintain operational reports including Works Open and Stops reports, • Coordinate and distribute barrier lists and loadout requests to field teams, • Brief operational teams on daily priorities and key expectations, • Attend daily operational calls and provide scheduling updates, • Respond to emails, calls and internal queries in a timely manner, • Track live progress of teams and identify emerging issues, • Prepare and organise jobs ready for backfill or reinstatement, • Print and process relevant operational documentation including RIFs and same-day requests, • Plant next-day workloads and notice end dates, • Review complaints logs and prioritise jobs ready for reinstatement, • Update systems with accurate statuses, comments and progress notes, • Ensure teams have sufficient forward workload to maximise efficiency, • Arrange additional internal or external resources where required, • Reassign reissues works based on location, materials and productivity, • Liaise with barrier teams regarding clearance and delays, • Carry out end-of-day checks to ensure the following day is fully planned Personal Qualities • Highly organised with strong attention to detail, • Calm under pressure and able to manage changing priorities, • Strong communicator with a confident and professional manner, • Proactive and solution-focused approach, • Reliable with a strong work ethic, • Team player who can build positive working relationships, • Flexible mindset and willingness to support operational demands Technical Skills & Experience • Demonstrable knowledge of reinstatement practices including confidence in specifying appropriate reinstatement methods, materials and layering requirements, • Ability to interpret site information and schedules to make informed decisions that support operational teams with accurate technical guidance, • Able to liaise effectively with operational teams and supervisors, providing trusted technical input on reinstatement requirements and solutions, • Strong administrative and reporting skills, • Good IT skills including Microsoft Office packages, • Experience using scheduling or job management systems is advantageous Qualifications & Training • GCSEs Grade 4-9 (or equivalent) in Maths and English Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Company: Elizabeth School of London Position: Attendance & Intervention Officer Location: ON-SITE, Birmingham (Apsley House), UK Salary: £26,500 Per Annum Employment Type: Full-Time Working Hours: Tuesday to Saturday, 9am-5pm About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the role To provide Attendance and Intervention support within ESL Group as part of a team focused on supporting group wide activities and processes You will work closely with stakeholders and coordinate Registry support functions to support the student journey. Main Duties and Responsibilities • Develop and implement methods for evaluating student performance, including management of attendance records and registry support., • Monitor, coordinate, and assess student progression and retention rates., • Organize activities aimed at supporting student progress, with an emphasis on improving consistent attendance patterns., • Provide support and guidance to students on course selection and academic progression., • Collaborate closely with partner universities to manage student data accurately and efficiently, ensuring timely and authentic communication regarding student engagement., • Proactively address the requirements of both students and educational institutions., • Provide exceptional customer service and offer clear, authoritative advice on complex regulations and procedures within a complex environment., • Generate precise and timely reports for the senior management team on both a scheduled and ad hoc basis., • Work with the Attendance and Intervention Lead /Student Support Manager to enhance the skills of the members in Intervention Support and Student Support teams through the creation of guidance materials, sharing of best practices, and conducting regular training and process evaluations., • Offer expertise on procedures and regulations related to the Registry and partner universities, briefing staff when necessary and addressing non-compliance issues., • Plan and conduct events and workshops as part of the Attendance role., • Demonstrate experience of delivering high profile, complex activities that involve liaison with external stakeholders., • Assist in developing new assessment strategies, that can improve student engagement and retention. Skills and Qualifications Essential: • Bachelor’s degree from a recognised university, • Knowledge in Customer Service Standards, • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of improving the overall attendance of the school. Desirable: • Higher Education Experience, • Customer Service Qualification Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Are you a natural problem‑solver who enjoys turning complexity into clarity? Do you thrive in a fast‑paced wholesale environment where no two days are the same? If you’re excited by the idea of driving efficiencies, shaping smarter processes, and helping a team transition into a brand‑new stock management system, this could be your next big move. Headlam are looking for a proactive and detail‑driven Stock Planner to take ownership of our inventory operations and help elevate the way we work. This is a fantastic opportunity for someone who enjoys collaboration, embraces change, and wants to make a real impact in a business that’s evolving fast. Key Responsibilities: • Monitor and maintain stock levels to ensure adequate supply for customer requirements, • Track inventory movements, including incoming and outgoing goods, • Work with Operations Teams to assist in reconciling inbound discrepancies., • Assist in placing purchase orders with suppliers & coordinate deliveries, • Generate reports on stock levels, usage trends, and potential shortages, • Liaise with suppliers, buying teams, operations teams and other departments to ensure smooth stock flow & availability About You: • Previous experience in stock control, inventory management, or a related field, • Proficiency in using inventory management software and Microsoft Office (Excel, Word), • Team Player, • Proactive and solution-oriented mindset During 3 month probation period, this role is required to be in site 5 days per week. Upon successful completion of probation period flexible working (up to 2 days per week from home) can be requested. Benefits: • Pension scheme – up to 8% employer contributions, • 33 days holiday (including bank holidays), • Colleague discount on flooring and accessories, • Employee affiliation discounts and cashback across thousands of organisations, • Save as you earn / share save scheme, • Employee Assistance Programme - offering professional and confidential advice, • Life assurance 2x Annual Salary, • 1 paid volunteering day a year, • Christmas shutdown, • Free electric charging points and free parking our Trade Counters and Headlam premises throughout the UK

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

REGIONAL DIRECTOR (KAPD) Contract: Healthcare Location: Birmingham / West Midlands Hours of work: 37.5 Contract Type: Permanent ISS is recruiting a Regional Director to join its growing Healthcare segment. Job Description The Regional Director (KAPD) is responsible for leading the development and performance of the region across customer relationships, service delivery, business performance, safety, people engagement, and sustainable growth. This is a permanent, full-time leadership role focused on driving operational excellence, customer satisfaction, commercial performance, and sustainable growth across a portfolio of healthcare accounts. Working within the framework of the Reimagining Healthcare Strategy (RHS), the role supports the NHS 10-Year Plan by ensuring high-quality, customer-focused service delivery and strategic account development. Key Responsibilities • Lead a portfolio of Key Account Managers, Key Account Directors, and/or Key Account Portfolio Managers, ensuring full ownership of customer accountabilities, including leadership of people, operational delivery, and financial performance (P&L)., • Maintain strategic customer focus by ensuring customer information is accurately structured, accessible, and maintained within CRM systems and other ISS business tools, with visibility across the portfolio., • Lead, mandate, and monitor the effective use of the ISS Account Development Process and associated account plans across the region., • Support teams in translating customer insights and business intelligence into relevant service propositions and solutions., • Drive and monitor continuous stakeholder engagement to ensure alignment between customer stakeholders and internal teams, using the account development plan as the central focus., • Promote high levels of engagement through clear, tangible, and consistent communication across all teams., • Ensure compliance with all safety, governance, and operational standards within critical healthcare environments., • Contribute to the ongoing growth and strategic direction of the Healthcare segment across the region. About You • Proven experience leading senior managers / leaders (not just teams), with accountability for performance through others., • Hard FM experience OR PFI experience (one is mandatory)., • Background in FM, service-led, or supplier-managed environments., • Experience operating within a large, complex matrix organisation, balancing multiple stakeholder expectations and central support functions., • Several years’ experience in customer relationship management, including sales and/or consultancy-led engagement., • Strong experience in budgeting, financial management, reporting and performance management., • Demonstrable experience managing SLAs, KPIs and service performance frameworks., • Confident and experienced MS Office user (reporting, analysis, presentations)., • Must hold full UK driving licence - travel to client sites 3 days per week (car/car allowance provided). The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger. If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com