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Delivering effective customer service — handling queries and complaints via CRM, leading investigations, and liaising with stakeholders to ensure swift and satisfactory resolutions. Excellent communication abilities — written, telephone, and interpersonal skills, combined with a commitment to de

Delivering effective customer service - handling queries and complaints via CRM, leading investigations, and liaising with stakeholders to ensure swift and satisfactory resolutions. Excellent communication abilities - written, telephone, and interpersonal skills, combined with a commitment to delive