Complaints jobs in Manchester - Page 3Create job alerts

Handle customer complaints and represent quality at customer review meetings. Apply Now! Torque Consulting is a leading supplier of recruitment and headhunting services into the Engineering ...

Key responsibilities include creating care plans, conducting risk assessments, mentoring staff, and effectively managing complaints and safeguarding concerns. This is an exciting opportunity for a ...

Investigating customer complaints, using root cause analysis and other tools, and implementing corrective actions * Carrying out quality risk assessments * Conducting supplier audits and analysing ...

Lead on customer escalations, resolving complex or high-priority matters with diplomacy and urgency, and overseeing our formal complaints process. * Establish and track key performance indicators ...

Oversee and direct the complaints process, ensuring timely resolution and ensure effective communication with relevant departments. Safeguard and promote the integrity of the QMS to ensure compliance ...

Own and manage customer complaints from the initial contact through to a positive resolution in-line with Freedom Fibre KPI's * Co-ordinate across all resolver groups on reasons for outages / delays ...

Excellent communication skills to convey information and instructions clearly, as well as handle customer complaints and resolve issues effectively; * Self-motivated to hit agreed sales targets. The ...

Facilitate the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop * Ensure team has tools/training ...