Head of Technical
1 day ago
Birmingham
Head of Technical All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Location:Wigan, WN2 Job Type:Full-time, Permanent Working Hours:35 hours per week, MondayFriday About the Role: We are looking for an experienced and driven Head of Technical to lead our technical function and play a pivotal role in shaping the quality and compliance of our electrical product portfolio. This is a senior leadership position responsible for driving improvements in product quality, safety, and supplier performance, while supporting the delivery of our overall business strategy. You will lead a team of Technical Managers and Executives, working closely with internal stakeholders and global suppliers to ensure all products meet regulatory requirements and exceed customer expectations. The company is a UK-based company that specialises in developing, sourcing, and supplying innovative consumer products across a range of categories, including heating, cooling, and household appliances. Working closely with major retailers and independent channels, they bring products to market through well-known brands, focusing on quality, functionality, and value for customers. With a strong emphasis on commercial insight and customer relationships, the company manages the full product lifecycle, from concept and design through to distribution and after-sales support, ensuring a seamless experience for both retail partners and end consumers. Key Responsibilities: Leadership & Strategy • Lead, develop and inspire the Technical team, setting clear direction and standards, • Drive continuous improvement in product quality and perception across all categories, • Identify and implement quality improvement and cost-saving initiatives within the supply base, • Ensure all products are safe, compliant, and fit for purpose, • Oversee product testing, factory audits, and pre-shipment inspections, • Maintain compliance with international standards (including LVD, EMC, ERP, RoHS), • Build strong relationships with OEM manufacturers and third-party testing agencies (UK and overseas), • Monitor and report on supplier performance, driving improvements where required, • Oversee and enhance quality management systems and processes, • Analyse performance data and produce reports against key standards, • Lead investigations into customer complaints, ensuring timely and effective resolution, • Work closely with sourcing, sales, marketing, and commercial teams to deliver a cohesive approach Were looking for a confident and knowledgeable technical leader who: • Leads with integrity and sets a strong example for others, • Is a clear and effective communicator at all levels, • Has a proactive, solutions-focused mindset, • Thrives in a fast-paced, evolving environment, • Is detail-oriented and passionate about quality and compliance Essential: • Degree (or equivalent) in Electrical Engineering or a related technical discipline, • 10+ years post-qualification experience in manufacturing, product testing, or laboratory environments (electrical appliances), • At least 3 years experience managing and developing a team, • Strong understanding of electrical product safety standards and compliance frameworks, • Experience working with third-party testing and inspection bodies, • Excellent analytical, organisational, and problem-solving skills We operate with aOne Team, One Visionmindset. We foster a flexible, open, and supportive working culture where everyone is encouraged to contribute, grow, and succeed. xrnqpay We value collaboration, accountability, and a proactive approach, and we are committed to helping our people achieve their full potential.