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About Us: We are a leading data destruction company in the design, manufacturing, and distribution of secure data destruction technologies for clients worldwide. We help our clients comply with privacy laws and safeguard sensitive information. We are looking for a proactive, organised Office Administrative Assistant to join our team on a part-time basis and help support our daily operations. Role Overview: In this role, you will support our administrative and operational functions, ensuring smooth workflow and excellent customer service. You will handle routine office tasks, liaise with clients, and maintain accurate records. This is an ideal position for someone who is detail-oriented, can manage multiple responsibilities, and values data security. Key Responsibilities 1. ** Administrative Support:** Provide general administrative support to the team, including answering and directing phone calls professionally, organising files, and managing paperwork. 2. Record Management: Accurately and efficiently handle data entry tasks, such as processing sales and purchase invoices, and updating spreadsheets. 3. Customer Relations: Engage with customers and dealers, assisting them with administrative needs and providing necessary materials. 4. ** Shipping Management:** Coordinate shipping documents and paperwork for both domestic and international outgoing orders, incoming returns, and other tasks as may be required. 5. Professional Growth: Demonstrate a commitment to continuous learning and development. Key Skills 1. Excellent organisational, time management, and customer service abilities. 2. Adaptability to meet changing business needs. 3. Strong communication skills, both written and verbal. 4. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 5. Effective multitasking skills and attention to detail. 6. Friendly, positive attitude with a proactive approach to problem-solving. 7. Ability to handle sensitive and confidential information with discretion. What We Offer: 1. Flexible working hours to suit your schedule (Flexible hours to be discussed covering Monday – Friday, office-based). 2. A supportive and collaborative team with full training provided. 3. Opportunities for career development and progression. 4. Expense reimbursement (work trips, meals, accommodation). 5. Exclusive A-list team and company events. ** How to Apply:** If you're ready to contribute to a team dedicated to data security and client satisfaction, please send your CV and a brief cover letter outlining your experience and availability. We look forward to hearing from you! VS Security Products Limited is an equal opportunities employer. We welcome applications from all individuals, regardless of background.
Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
experience required in construction field and facilities management salary and facilities depend on experience
Key Responsibilities: Produce top-level TikTok videos for organic and ads that produce impact for us and communities on TikTok. Develop original TikTok content concepts for brand campaigns. Rapidly edit content for TikTok. Write compelling creative scripts. Monitor TikTok trends, challenges, and viral content to create fresh and appealing live stream formats that align with the platform's trends Qualifications: Familiarity with TikTok: Understanding of TikTok features, live streaming functionalities, and social media trends. Excellent communication and interpersonal skills Ability to multitask, prioritize and manage time effectively Strong problem-solving and decision-making skills Ability to work independently and as part of a team in a fast-paced environment Working Conditions: The Customer Services Representative will work in an office environment with regular business hours, Monday to Friday. Occasional weekend or evening work may be required during peak business periods. Salary and Benefits: Salary range will be based on experience and qualifications What will you get in return? The equipment you need to make the best content possible! Note: This job specification is only intended to be a general guideline and is not an exhaustive list of all duties, responsibilities, and qualifications for the position. The job may require additional duties, responsibilities, and qualifications not listed above. Job Types: Part-time, Apprenticeship Pay: £12,000.00-£26,000.00 per year Expected hours: No less than 25 per week Benefits: Canteen Casual dress Company pension Flexitime Free parking Sick pay Work Location: In person
Experience of managing a large, high volume quality restaurant operation ·Experience of managing a large team ·Strong front of house skills. We are looking for someone who is brilliant with guests and is committed to ensuring the highest levels of service. ·Ability to manage & motivate a team whilst working under pressure. ·Experience and commitment to provide the highest standards of customer service - touching tables and ensuring guests return time and time again. ·The ability to train, motivate, inspire and develop a large team to provide the highest standards of customer care. ·Demonstrate a desire to push boundaries, learn new skills and contribute to the business’ evolution
About Us EDUEX is a dynamic student recruitment agency dedicated to connecting adult learners with fully funded, flexible university courses that provide both educational and financial support. We’re looking for motivated Sales and Marketing Officers to help grow our student base, reach ambitious sales targets, and build relationships with B2B clients. Our programs offer students the unique opportunity to study part-time with an annual maintenance fund, making education accessible even for those with long study gaps or minimal qualifications. Key Responsibilities - Lead Generation: Identify and generate leads, actively seeking out students and B2B clients interested in fully funded courses. - Student Recruitment: Engage and enroll eligible students into our programs, ensuring they understand and appreciate the value of our financial and academic opportunities. - Sales Pitch Creation: Develop personalized sales pitches to attract students and clients, focusing on the benefits of our fully funded programs. - B2B Client Development: Build partnerships with educational institutions, community centers, and businesses to create steady streams of prospective students. - Promotion of EDUEX Programs: Effectively promote our programs’ unique financial benefits, including the annual maintenance fund, flexible study schedules, and options for online learning. - Target Achievement: Meet weekly and monthly sales targets, contributing to the growth of EDUEX’s student body. - Record-Keeping: Maintain records of leads, interactions, and follow-ups using our CRM tools. Requirements: - Previous experience in sales, marketing, or recruitment, especially within the education sector. - Strong communication skills, with the ability to create effective sales pitches and establish rapport with prospective students and clients. - Target-driven mindset and motivation to achieve and exceed goals. - Ability to work independently, manage time effectively, and adapt sales techniques to different audiences. - Knowledge of the student recruitment process and B2B sales is a plus.
We are looking for exceptional Supervisor/Floor Manager to join our family! The Role of a Supervisor/Floor Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Overview team and ensure the team prepare food and pizzas and drinks according to customer specifications. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
We are looking for exceptional General Manager to join our family! The Role of a General Manager is simple… to create unforgettable customer experiences for our valued customers! Responsibilities: Management of the team to ensure that exceptional food, pizzas and drinks are made and served. Communicate with customers and build exceptional experiences for them. Managing a team / supervisory experience Ensure adherence to Health and Safety and other operational requirements. To achieve company targets such as sales, food costs, labour costs Ensure a high standard of customer service throughout each department to exceed customer expectations Follow all company policies and procedures Recruit and train new members of staff with the support of the rest of the management team bot front of house and back of house Continuously look for opportunities to drive sales and ‘think outside the box’ and keeping in touch with the local community to maximise sales opportunities We are looking for a team player who is: Experienced manager of people/busy restaurants Able to provide an exceptional customer experience through amazing food Enthusiastic with a ‘can do’ attitude Able to work well under pressure Smartly presented and professional in approach Positive with a can-do attitude Respectful to co-workers and customers Self-motivated to learn Punctual A good planner and organiser Great at communication Able to problem solve and has sound judgement Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Paycare health wellbeing services - including My Pocket GP, Paycare Counselling and Helpline, Paycare Perks and Online Claiming Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided Lockers provided
James Perry Estate Agents are the leading independent Estate Agent on the Isle of Sheppey. We are looking for highly motivated Sales Negotiators/Valuers. This is a great opportunity for hungry, determined individuals looking for a platform to springboard their career and earnings to an all time high and beyond, with a supportive management team to develop their career. The main purpose of the role of the Sales Negotiator/Valuer is to maximise their overall personal income and increase profitability of the branch. What’s in it for you? • Salary plus uncapped commission • In house training • Supportive management • Compete for top achievers awards. Key responsibilities are to optimise every opportunity to secure market appraisals, instructions, viewings, reservations, sales and mortgage introductions. Preferably with 2 years experience in Residential Sales, Sales Negotiator, Estate Agent, Lister, Valuer looking to progress • Demonstrate Sales experience • Able to generate new business in a target driven environment • Outstanding customer care / customer service experience • Resilient, positive, organised, numerate and detail oriented • Excellent verbal and written communication skills • IT literate
Kitchen Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Manager 45 hours per week We’re looking for someone passionate, energetic & extremely organised to manage our kitchen To manage our team of Kitchen Hands and KPs To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To manage ordering, stock management & solve stock issues To manage team scheduling, training & well-being To report to General Manager, and Culinary Director Expectations | Organisation, Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills Positive energy and dedication to the team, the business & the role A growth-mindset, as a key job role within a company that's growing FAST, and creating new, exciting opportunities for our best team players Experience Requirements | 1-3 Years Experience cooking in a busy professional kitchen/casual dining restaurant Management and team leadership experience Hygiene qualifications Compensation | £37,500 per annum 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
We are seeking a dedicated and experienced Retail Supervisor to oversee our products department. The successful candidate will play a vital role in leading and supporting our sales team, ensuring that we meet productivity targets and provide exceptional customer service. This role involves coordinating with various teams to maintain optimal stock levels, identify new market opportunities, and build relationships with key clients. The role includes: - Directly supervises and coordinates the activities of sales and related workers - Establishes and monitors work schedules to meet sales and productivity targets - Liaises with managers and other departments to resolve operational problems - Address staff concerns and mediate issues between team members and customers. - Resolve any customer complaints or issues regarding product quality, delivery timelines, or pricing. - Oversee the stock levels of products, ensuring accurate records of all inventories. - Coordinate with teams to avoid overstocking or stockouts. - Identify potential new markets for grains products and develop relationships with key clients in those markets. - Participate in industry events, trade shows, and networking opportunities to expand business connections
**Job description** We are seeking an experienced Customer Service Manager to oversee and streamline our customer service operations. As a Customer Service Manager, you will be at the forefront of ensuring exceptional customer satisfaction through effective communication and problem-solving. With core skills in computer proficiency, administrative expertise, and phone etiquette, you will oversee a team dedicated to delivering top-notch service. Your premium skill in office management will aid in streamlining operations and enhancing customer interactions. This role involves engaging with customers, managing invoicing, coordinating with contractors and third parties, and handling day-to-day office administration tasks. Key responsibilities include: - Managing and processing invoices, including preparation, sending, and settlement - Handling incoming and outgoing calls and emails from new and existing customers - Coordinating with contractors and third-party vendors - Maintaining an efficient invoicing system - Booking appointments and managing schedules - Supporting business development efforts - Handling customer complaints and ensuring resolution - Scheduling deliveries and liaising with external businesses as required - Managing incoming and outgoing mails - Skills and Qualifications: The ideal candidate will have: - Experience in office management within a small to medium-sized enterprise (SME) - A minimum of 2 years of full-time work experience in a commercial environment, preferably within a small or medium organization - Proficiency in office management practices - Strong familiarity with the Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Ability to conduct on-site visits and attend project assessments/quotations - Proficiency in English, Urdu, and Punjabi - Exceptional organizational skills and the ability to meet time-sensitive targets - Strong communication skills, with the ability to work independently - A flexible, courteous, and optimistic approach, along with a positive, can-do attitude Computer skills: - Administrative experience - Phone etiquette - Organisational skills Job Type: Full-time Pay: £30,000.00-£35,000.00 per year Additional Benefits: - Free parking - On-site parking Experience: Customer service: 2 years Language: English (preferred) Urdu (preferred) Punjabi (preferred) Willingness to travel: 25% (preferred) Work Location: In person
LSL Capital is a collection of design-led restaurants that are the culmination of years in luxury hospitality. Every little detail in our venues reflects the founders’ shared passions - food, fashion and travel - creating incomparable dining experiences in unforgettable spaces. We are seeking a passionate, creative, detail-oriented Marketing Executive to join our vibrant marketing team. Your role will be instrumental in growing our business and brands, creating compelling marketing campaigns, and working with a driven team to craft marketing strategies & content that resonates with our audience. This position is perfect for someone passionate about hospitality and brand, has a creative mind, eager to learn, and desires to make a significant contribution to a variety of marketing initiatives & partnerships. Skills required: · Proven experience as a marketing executive or similar role (min 1 year), preferably in hospitality or F&B · Exceptional writing and spoken skills · Familiarity and understanding of social media, CRM systems and branding principles · Innovative approach to creative communications with strong commercial flair · Excellent research and organisational skills. · Ability to work independently and as part of a team. · Strong creativity and ability to generate innovative ideas. · A can-do proactive attitude, excellent time management and prioritisation skills. We Offer · A creative and collaborative work environment · Opportunities for professional development and growth · The chance to be part of a fun and forward-thinking team · Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! If you have the passion for creating innovative ideas, the enthusiasm to bring them to live and the drive to deliver them, and would like to join a fast-paced marketing department, we want to hear from you!
- Responsible for analyzing statistics and looking for ways that the company can improve its online marketing efforts - Conduct competitor analysis and study market trends to develop digital marketing strategies to achieve specific business objectives - Provides administrative support for programme development such as booking facilities - Presents findings in the required format, via written reports or presentations - Liaises with client to understand their market research needs, establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs - Manages and directs research, collates and interprets findings and presents results to clients - Discusses possible changes that need to be made in terms of design, price, packaging, marketing and promotion etc. in light of market research with appropriate departments
GetFix Ltd has been established since 2014. We are a rapidly growing Mechanical & Electrical Contractor that prides itself on delivering excellence in projects and services. You will be pivotal in ensuring the accuracy and efficiency of financial process, as well as supporting various administrative aspects of the business. Main Duties & Responsibilities • Developing, configuring and maintaining payment applications • Handling customer inquiries and issues related to payment application • Analysing payment application trends and making recommendations for improvement. • Creating invoices for clients, ensuring all invoices are accurate, and resolving billing errors. • Reconciling invoices, ensuring accuracy of data, and communicating with Clients and internal departments to resolve any discrepancies. • Assist in carrying out Bank Reconciliations. • Ensuring supplier bills are posted in line with financial month end • Completing supplier credit application forms • Chase suppliers for credit notes on queried purchase orders • Chase approval from project managers for bona-fide contractor invoices • Assist FM with onboarding of new sub-contractors, obtaining insurances, completing PQQ’s and accreditations Main Duties & Responsibilities • Assist where necessary in obtaining purchase orders from clients to ensure smooth running of sales invoicing • Assist FM with obtaining relevant information for renewal of Getfix health and safety accreditations • Answering inbound calls and dealing with queries efficiently • Assist FM with any other accounts tasks such as Credit Control and any other ad-hoc tasks as instructed • Assist with Fleet administration Requirements Mathematically minded Strong Office 365 knowledge, specifically advanced knowledge in Excel Excellent written and verbal communication skills A natural team player Confident with the ability to converse with internal and external stakeholders Willingness to take on new tasks and learn Excellent organisational skills with the ability to manage own workload The ability to work under pressure Keen eye for accuracy and attention to detail
The Castle, Harrow-on-the-Hill is looking for an Assistant General Manager to help lead our team. We serve a menu of fresh, seasonal dishes made from quality ingredients. Our food is unpretentious, rustic, accessible but made with love, care & attention to detail. Alongside this we have a carefully curated list fine wines, craft beers, artisan spirits, bespoke cocktails & a fantastic reputation for cask ale. Good, old fashioned hospitality is at the centre of everything we do. You will be required to assist with all aspects of the day to day running of the pub, with full site responsibility in the absence of the GM. You will be a key voice in strategic planning & development as this historic pub enters a new era. You will be given the opportunity to have real autonomy over the aspects of the business you feel most passionate about. This is a full time position, working a rota of 48 hours per week. We offer an initial package of up to 36k for the right candidate, based on experience. There will be a performance related bonus scheme attached as we want you to share in the success of the business. We have ambitions to expand the business so there will be opportunities to grow with us. Job Types: Full-time, Permanent Pay: £32,000.00-£36,000.00 per year Additional pay: Bonus scheme Benefits: Company pension Discounted or free food Employee discount Experience: Bar management: 3 years (preferred) Hospitality: 5 years (preferred)
The Business Development Executive will be responsible for driving business growth through generating new sales leads, visiting client sites, negotiating contracts, and strengthening client relationships. Additionally, the role will involve researching and developing new supply sources to ensure optimal solutions for our customers. This role combines fieldwork and collaboration with the sales and marketing teams to grow our client and supply bases. Key Responsibilities: - Identify and develop new business opportunities and partnerships. - Generate leads, engage with potential clients, and schedule meetings. - Visit client sites to build relationships, bring in new customers, and upsell to existing clients. - Research and develop new supply sources to meet client demand and enhance service offerings. - Prepare and deliver presentations to prospective clients to showcase our services. - Negotiate and close contracts to meet revenue targets. - Research market trends and competitors to identify opportunities for business expansion. - Build and maintain long-term relationships with new and existing clients. - Track and report on sales performance metrics. Requirements: - Bachelor’s degree in Business, Marketing, or a related field. - Proven experience in business development, sales, or a similar role. - Strong understanding of market dynamics, customer needs, and supply chain management. - Willingness to travel to client sites and supplier locations as needed. - Excellent communication, negotiation, and presentation skills. - Ability to work independently and as part of a team. - Familiarity with CRM software and Microsoft Office Suite. - Goal-oriented, with a track record of achieving or exceeding sales targets. Benefits: - Competitive salary and commission structure. - Opportunity for career advancement in a growing company. - Professional development and training programs.
Job Title: Product Trainer Location: Office based ROLE OVERVIEW: Join DK Tools Ltd in a pivotal role designed to champion product knowledge and training across the company. As the Product Trainer, you will be tasked with developing and delivering comprehensive training programmes that elevate the expertise of all staff members in our product range, including upcoming launches. Your insights and training will directly impact product development, sales effectiveness, and customer satisfaction. KEY RESPONSIBILITIES: · Product Expertise Development: o Maintain up-to-date knowledge of the entire product line and upcoming launches. · Training Programme Development and Execution: Design and implement a structured training programme for all employees, tailored to different departmental needs. Schedule and conduct regular training sessions, workshops, and seminars. New Product Testing and Feedback: Collaborate with product teams to test new products, Provide detailed feedback and suggestions for product improvements. Collaborate with production teams to ensure relevant product information is included on pack Sales Enablement: Equip the sales team with the necessary product knowledge and skills to enhance their sales pitches and customer interactions. Collaborate with Product & Marketing to create sales support materials like cheat sheets, product comparisons, and selling points. Customer Support Training: Train customer service teams on product features, troubleshooting, and FAQs to enhance customer support quality. Regularly review and update customer service training materials based on product updates and customer feedback. Content Creation for Marketing: Produce high-quality instructional and promotional videos that clearly communicate product usage and benefits to end-users. Collaborate with the marketing department to align video content with marketing campaigns and objectives. Collaborate with marketing to ensure key product information, features and benefits are reflected in marketing materials. Programme Performance and Metrics: Develop and monitor key performance indicators to assess the effectiveness of training programmes. PERSON SPECIFICATION - Knowledge, Skills & Behaviours: · Proven experience as a Product Trainer, ideally within the DIY tools or similar consumer goods industry. · Bachelor’s degree in Education, Business, Communication, or a related field. Relevant professional certifications in training or product management are a plus. · Strong presentation and communication skills, capable of effectively engaging and educating diverse audiences – in writing, verbal and comfortable being in front of a camera recording videos · Demonstrable experience in creating and managing training materials and programmes. · Technical proficiency in using technology and content creation tools for training purposes. · Excellent organisational skills, with a proven ability to manage multiple projects simultaneously and meet deadlines. COMPANY VALUES – What we look for · Trustworthy to do the right thing, even if it costs · Treat situations fairly, looking at the big picture inform decision making · Honesty in the way we deal with our colleagues and customers alike · Take pride & passion in our work to deliver quality and results · Take ownership to treat the business like it's our own · Treat everyone with respect, as you'd want to be treated yourself Challenge the status quo and drive continuous improvement.
Job Description: We are seeking a dynamic and results-driven Advertising Manager to join our international team in London. The ideal candidate will have experience in design, organise and direct the advertising activities of our organisation and must be driven to meet the target sets. Excellent communication skills, and a deep understanding of the global client from around the world. Key Responsibilities: - Develop and implement strategic sales plans to achieve sales targets and expand our customer base. - Liaise with client to discuss product/service to be marketed, defines target group and assess the suitability of various media - conceives advertising campaign to impart the desired product image in an effective and economical way, including planning which media to use, such as social media (including Instgram, Facebook, Tiktok and Wechat); - Reviews and revises campaign in light of sales figures, surveys, etc. - stays abreast of changes in media, readership or viewing figures and advertising rates - arrange and attend conference, exhibitions, seminars to promote the image of a product, service or organisation. - Client Relations - Build and maintain strong relationships with clients, providing exceptional customer service throughout the process. - Negotiate and advise clients, ensuring client satisfaction and compliance with company policies. - Networking - Attend industry events, exhibitions, and networking functions to generate leads and build a network of contacts within the industry. - Collaborate with other professionals, including accountants, lawyers, agents, and brokers to ensure deliver the best strategic plans to clients. - Qualifications: - Proven experience in business consultancy, sales, or marketing. Proven records of meeting sales target and serving to international clients; - -Strong ability in using various social media platforms, including Instagram, Facebook, Tiktok, YouTube, Snapchat etc. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and as part of a team in a fast-paced environment. - Speaking second language is preferred What We Offer: - Competitive salary and attractive commission structure. - Opportunities for professional growth and career advancement. - A supportive and collaborative work environment. - If you are passionate about business consultancy industry and have the skills and experience to excel in this role, we would love to hear from you. Apply now to join our team and help us serve our international clients. - Job Type: Full-time - Pay: £40,000 - £45,000 per year - Experience: - Business development: 3 year (required) - Sales: 3 year (preferred) Language: English (preferred) French (preferred) Arabic (preferred) Location: London Work Location: In person