Buscar empleo: 1000+ ofertas de trabajo de technical support en Birmingham (julio 2025)

Duties and Responsibilities: · Monitor network performance and troubleshoot issues. · Install and configure network hardware and software. · Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and other network equipment. · Configure and manage network devices such as Cisco routers and switches, Juniper firewalls, and other network equipment. · Monitor network performance and troubleshoot issues to ensure optimal network availability and performance. · Implement and maintain network security measures to protect against unauthorized access and data breaches. · Collaborate with cross-functional teams to design and implement network solutions that meet business requirements. · Perform network installations, upgrades, and migrations as needed. · Provide technical support and troubleshooting for network-related issues. · Document network configurations, procedures, and troubleshooting steps. ** Skill/experience/qualifications:** · Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP) · Experience with network administration tools such as Active Directory, Azure AD, vSphere · Familiarity with network security practices and technologies (firewalls, VPNs) · Proficiency in configuring and managing Cisco routers and switches · Knowledge of Juniper firewall configuration and management · Experience with DevOps practices for network automation (e.g., using Python scripting) · Ability to work independently and collaboratively in a fast-paced environment · Excellent problem-solving skills and attention to detail · Strong communication skills to effectively interact with team members and stakeholders · Bachelor/Master’s degree or a related study and experience · Experience required 1-2 years preferred

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HILLSIDE TRAVELS BIRMINGHAM LIMITED

Technical representative

hace 13 días

£31000–£38000 anual

Jornada completa

Small Heath, Birmingham

Key Responsibilities: Engage with customers to assess their travel needs and explain the range, capabilities, and limitations of our services, including flights, Hajj/Umrah packages, holiday plans, and cargo services. Provide detailed quotations, including pricing, payment options, travel dates, and visa or health requirements, and manage the full booking and confirmation process. Coordinate with vendor to manage airlines tickets, accommodation providers, and logistics partners to arrange travel itineraries, ensuring seamless delivery of service. Conduct post-sale follow-ups to ensure customer satisfaction, resolve any complaints, and encourage repeat business and referrals. Stay informed of developments in travel regulations, airline offerings, and destination updates, and suggest improvements to enhance the agency’s service offerings. Maintain accurate records of sales, customer communications, and bookings; assist with reporting and business performance tracking. Support marketing and customer acquisition strategies by providing feedback on client preferences and market trends.

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