Trabajos customer success manager en Birmingham - Page 6Crear alertas

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. How you build trust with clients (this is not a one size fits all approach - you must be able to adjust your style for each customer). I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage custo

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Lead success planning and executive reviews.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. The Tasker Success team helps Taskers

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Customer-centric means our customers are at the heart of everything. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). Customer Success Tooling & Data Discipline. This role is crafted specifically for construction‑focused SaaS platforms, combining technical

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Recruit, train, and lead a team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive spo

Build and manage people, processes, and systems that enable scalable customer success across our growing customer base. Lead customer success and partner success workstreams and virtual teams with a clear focus on driving satisfaction, retention, expansion, and renewals with leading Global Public Se

Partner with customers and key stakeholders to define measurable business outcomes, establish clear success criteria and KPIs, and develop Customer Success Plans that outline key initiatives, adoption milestones, and value realization metrics aligned with their strategic goals. Success in this role

A leading software company in the United Kingdom is seeking a Customer Success Manager. The ideal candidate has 5–7 years of experience in Customer Success within a SaaS environment, demonstrating strong communication and stakeholder management skills.

Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quar

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. You will be responsible for ensuring customer satisfaction, managing SLAs, and enhancing service delivery. The ideal candidate will have at least 5 years of experi

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

The Customer Success Manager is a key role to manage customer and colleague engagement within our contract. The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and co

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

A leading global payment solutions firm is seeking a Customer Success Account Manager II to cover a 12-month maternity leave. This role involves managing a portfolio of over 300 European customers, driving growth, and enhancing customer engagement.

We are seeking a Customer Success who will be responsible for generating new revenue opportunities and driving the strategy of our client relationships, improving the adoption and successful implementation of our solutions and services. Treat customer success as a product at BitGo, improving and ite

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). At Mural, our most successful CSMs are those who bring a unique approach to tackling their book of business and customer needs. Advocate for your customers inte

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

Backed by top-tier investors and growing fast, they’re now hiring their first dedicated Customer Success hires to help build the function from the ground up. You’ll be working directly with the Head of GTM and leadership team, shaping how Customer Success operates as the company grows. Proven ex

A leading wellness technology company is seeking an experienced Customer Success Manager in Greater London. The role focuses on developing strategic partnerships, championing client success, and optimizing engagement solutions to enhance employee wellbeing.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A global financial technology firm seeks a Customer Success professional to drive client engagement and growth. You will collaborate with account managers, develop customer-specific strategies, and ensure clients utilize our platform effectively.

The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager.

Strategic Customer Success Manager - French Speaking. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Intercom is the AI Customer Service co

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. We are looking for a Customer Success Manager to play a crucial role in conveying our vision and capabilities to Tax. Design and execute st

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

Feed customer insights and product feedback back into the business - you’re closer to the customer than almost anyone. As a CSM at Modo, you’ll own the product relationship across a portfolio of accounts - onboarding new customers, driving user activation, answering product and methodology quest

A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention, and growth. The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce an

A technology company seeks a Senior Manager of Customer Success based in London. The role involves leading and mentoring a team to ensure enterprise customers achieve success. Ideal candidates will have over 8 years in customer success and strong leadership within the SaaS space.

A leading real assets company is seeking a Senior Customer Success Manager to drive client value and engagement. The role involves owning Customer Success activities for assigned clients, conducting onboarding and training to maximize retention, and collaborating with Account Management to improve c

We’re looking for an experienced Customer Success Manager to join our team in London. We are growing 25% month‑on‑month and are looking to add to our Customer Success team. Manage 50+ accounts and be responsible for customer renewals, success (the job title gives this part away!) and increased

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio.