Customer success manager jobs in Birmingham - Page 7Create job alerts

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Lead success planning and executive reviews.

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. How you build trust with clients (this is not a one size fits all approach - you must be able to adjust your style for each customer). I'm working with a high-growth, founder-led business redefining how premium and luxury brands engage custo

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager, High Touch - French Speaking. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our A

A technology solutions provider is seeking a Customer Success Manager to nurture client relationships and drive the successful adoption of their technology solutions. The ideal candidate should have experience in customer success and construction, along with a valid UK driving license. With a focus

A progressive SaaS company in London is seeking a Senior Customer Success Manager. The ideal candidate has over 3 years in Customer Success within a B2B SaaS environment and strong knowledge of data platforms. You will ensure seamless customer onboarding, drive adoption, and identify growth opportun

Proficient with BI, Google Workspace, and customer success tools. The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. The Tasker Success team helps Taskers

A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. Respon

A global SaaS workforce management company is seeking a Customer Success Manager to manage Small Business customers. This role focuses on driving product adoption and ensuring customer success through proactive engagement and internal collaboration. Candidates should have 2+ years of B2B customer-fa

We are looking for a highly motivated Customer Success Manager (CSM). Co‑ordinate with the other Customer Success and Sales Managers in Canada. Perform video-based customer training to excited customers receiving their Trexo devices.

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs.

We’re hiring a Customer Success Manager to own the post-launch relationship with our enterprise customers and ensure they adopt, scale, and renew year after year. Strong use of structured customer success frameworks (success plans, health scoring, QBRs). Join us as a Customer Success Manager (Nort

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Customer Success Manager to join our Commercial team!.

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Proven experience in customer growth, successfully managing renewals, ex

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Ensure successful post‑launch optimization and iterative value unlock through structured success plans and

We’re looking for a Customer Success Manager to join our team. Onboarding & time-to-value: Take ownership from contract signature, define the Customer Success Plan (CSP), and drive each client toward a clear first-value milestone tied to real work. Customer Success or account management within B2B

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a Team Of Customer Success Managers (CSMs), ensuring Customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion. Manager, Cust

Mentor a team of 2 Customer Success Managers (CSMs) in the UK. Design success plans with clear objectives and KPIs for each customer. Customer-focused, solution-oriented, showing a do-anything attitude for delighting customers.

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar), with preference for experience supporting mission-d

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

A leading digital recruitment agency is looking for a Customer Success Manager to enhance client relationships across its portfolio. This role requires a background in paid media or digital marketing, focusing on driving platform adoption and providing exceptional customer support.

We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. Demonstrate success in managing complex customer relationships, driving customer retention and expansion. You will be responsible for accurate revenue and renewal forecast

A leading AI analytics firm in Greater London is seeking a Senior Customer Success Manager to oversee strategic accounts. Candidates should have extensive experience in customer success or account management within a SaaS context, along with strong communication and stakeholder management skills. Th

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customers to unlock transformative value from innovative technology? Optimizely is seeking a dynamic and experienced Senior Customer Success Manager to join our pioneering Opal team. Cus

Mentor a team of 2 Customer Success Managers (CSMs) in the UK, providing guidance and support to achieve regional goals. Take ownership of renewals, upsell and cross-sells across the UK Customer Success function. Commercial customer success and account management best practice.

A fintech solutions provider in London is looking for an experienced Enterprise Customer Success Manager to drive the success of enterprise customers. The ideal candidate will have a strong background in customer success within SaaS environments, excellent communication skills, and a proven track re

A fast-growing startup in London is looking for a Customer Success Manager to drive post-launch engagement for enterprise clients. The ideal candidate will have 5-10+ years in Customer Success in SaaS, managing renewals and upsells effectively. Key responsibilities include owning customer relationsh

The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. We have an exciting vacancy for a Senior Account Manager.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. The Customer Success teamcomprisesteam members who are experts on the suite of XR products. Minimum3years’ experience in a B2B/Enterprise Customer Succes

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

As a Customer Success Manager, you are the strategic partner for a portfolio of B2B customers across all Spacewell products: Workplace, Energy, Asset, and Maintenance. The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asset, and Mainten

We are looking for a Senior Customer Success Manager to drive product adoption and ensure customers achieve their business goals, leading to strong ROI, growing NRR, and high customer satisfaction. Operating with significant autonomy, you'll navigate complex customer organizations, establish best pr

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

As Customer Success Manager, you will be responsible for managing a nominated list of customers, mainly Enterprises. Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are y

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

A leading ESG software company is looking for a Customer Success Manager to enhance customer relationships and drive product adoption. The role involves managing customer accounts, engaging in product rollouts, and ensuring retention and expansion through strong stakeholder relationships.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Providing exceptional customer service, resolving issues quickly and professionally to maintain customer satisfaction. Collaborating with business development teams to run successful QBRs, identify opportunit

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

A fast-growing measurement company is seeking a Customer Success Manager to oversee client relationships and enhance campaign performance.