Trabajos complaints en Birmingham - Page 2Crear alertas

We are seeking an experienced and proactive Building Manager to oversee the smooth running of a commercial site in Birmingham. The successful candidate will take responsibility for ensuring the building is safe, well-maintained and compliant, while delivering an excellent level of service to all tenants. Job title: Building Manager Location: Birmingham Salary: £32,000 to 35,000 per annum Employment Type: Permanent Hours: Monday to Friday, 40 hours per week As a Building Manager, your main duties will be: • Conduct regular building inspections to ensure standards are maintained • Carry out routine health & safety checks and accurately record findings in the system/logbook • Report and escalate any maintenance or repair issues promptly • Deliver professional and courteous customer service to all tenants • Ensure all complaints are handled efficiently and resolved in a timely manner To be successful as a Building Manager, you will have: • Previous experience in building management or a similar facilities role • Strong understanding of health & safety processes • Excellent communication and customer service skills • Highly organised, proactive and able to manage multiple priorities If you are interested in this role, please apply directly to this advert...

Complaints Manager required***.Are you an experienced complaints manager seeking your next challenge?.Do you enjoy people management?.Do you have a proven track record in successfully managing a high volume of complaints on behalf of an organisation?.If 'yes' then this role could be for you!.A very

We are seeking a compassionate and proactiveIndependent Advocateto provide tailored support to vulnerable individuals and communities impacted by large-scale infrastructure networks and projects across the UK. This role is vital in ensuring that those who may face barriers to engagement are fully supported in accessing relevant schemes, understanding complex information, and participating in consultations or land-related processes. Hours of Work:37 hours will be varied: hours to be between 9am - 5pm Monday Friday.Location:Home based. Salary: £24,242.40 Contract Type:PermanentKey Responsibilities • Provide one-to-one advocacy and support to vulnerable individuals engaging with infrastructure providers, developers and related agencies., • Assist individuals in understanding and responding to communications regarding complaints , land ownership, compensation, and project updates., • Facilitate access to schemes and resources offered ensuring information is presented in an accessible and inclusive manner., • Act as a liaison between individuals and infrastructure bodies, ensuring their voices are heard and concerns addressed., • Work collaboratively with local services, community groups, and engagement teams to identify and ...

Registered Manager – Children’s Residential Home Location: Acocks Green, B27 Salary: Up to £60,000 per annum DOE + £5,000 Annual Bonus Our client is dedicated to providing exceptional care across children’s residential homes in the UK. They are seeking an experienced Registered Manager to lead a new 3-bed Children’s Home. As the Registered Manager, you will ensure the home meets Ofsted standards and delivers high-quality care every day. Key Responsibilities * Develop tailored care plans for each young person * Build and lead a strong, stable team * Ensure each young person has a Key Worker * Maintain high care standards and manage complaints or safeguarding concerns * Work collaboratively with families, carers, and professionals * Attend and contribute to review and planning meetings * Manage the home effectively within budget as the Registered Manager Essential Requirements * Passion for improving the lives of young people * Minimum 2 years’ experience in residential childcare, with 1 year in a supervisory role * Level 3 Children’s Residential Care (essential) * Level 5 Leadership and Management for Residential Childcare (preferred) or commitment to enrol within 6 months * Knowledge of Quality Standards, SCCIF, and childcare legislation * Strong leadership, planning, and communication skills * Full UK driving licence ...

We treat complaints as critical intelligence not admin. We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards acros

We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards across our organisation. We treat complaints as critical intel

You enjoy supervising and delivering operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues. Are you an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy? At POhWER, we are passionate about making a difference in peoples lives and push boundaries to make an impact. As one of our permanent workers, you will be able to bring this to life. If you are ready to take on a role that impacts your community and thrive in a dynamic, fast-paced environment, you will be the perfect match for one of our Independent Advocate roles. We have a diverse range of employee, bank workers and volunteers from different backgrounds. Previous or current job roles and experiences working with vulnerable people is beneficial however we are more focused on recruiting based on values and the passion to make a difference. Hours of Work: 37 hours per week working between 9am - 5pm Monday Friday. Location: Home based with travel around the Birmingham area. (Applicants should live in the Birmingham area; have a full drivers licence and access to their own transport. ) Please note: You will be expected to be take a flexible approach and potentially could be expected to commute outside of your specified borough. This commute would be covered within our Milage rate within our policy. Salary: Starting salary £24242.40 per Annum. Contract Type: Permanent What Youll Do Provide high quality instructed and non-instructed advocacy according to the needs of the client and relevant to the service being provided Act on behalf of clients at all times, including following their instructions, taking action as directed by them or representing their wishes, feelings, beliefs and values in a way that is consistent with the law, guidance and best practice To evidence effective, outcome focused case management, ensuring all casework demonstrates processes of planning, action and review with relevant recording To provide high quality written reports as part of statutory advocacy roles To escalate concerns or complaints professionally to relevant public bodies as instructed by clients or otherwise where appropriate Independent Advocate Requirements: Strong communication and time management skills to successfully work remotely. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases. Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines. Desirable: Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector. Demonstrable experience working with vulnerable adults. Working knowledge of public and voluntary organisations. Benefits: 25 days annual leave + Bank holiday (Rising to 30 days after 5 years service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years service! Discretionary shutdown days at Christmas with up to 4 additional days leave. 1 Community Leave Day per annum. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more! Auto enrolment Pension plan. Death in service cover. Meet the Organisation: Who We Are and What We Do At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests. Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now with your CV and Cover letter! Closing Date: 9AM, Friday 19th December 2025 (We reserve the right to close this vacancy early) Interview Date: TBC An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds. TPBN1_UKTJ