Complaints jobs in Birmingham - Page 3

Resolve collections issues, disputes, complaints and queries, escalating as appropriate. * Develop and maintain personal development plans for the team, including monthly 1-2-1's. * Ensure good ...

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. All Reed temporary worker benefits are ...

Receive customer feedback, suggestions, and complaints and either deal with them directly or escalate them to the relevant parties. * Ensure that all customer interactions are recorded on the CRM ...

Advising on all types of Access to Information requests, complaints and appeals to the regulator * Supporting the Data Protection Officer and Corporate Information Management team to drafting UK GDPR ...

... complaints, technical meter enquiries, booking engineer meter installations; * top up customers gas and electric meters; * provide energy efficiency advice; * process PayPoint and Payzone ...

Key Information about the Customer Service Coordinator role: · First point of contact for customers queries and concerns. · Investigate customer complaints. · Responding to quotation requests. · ...

Customer Service handling of complaints, compiling and sending letters * Maintaining stock records and stock control. * Create and update budgets for marketing purposes * Monitor website data and ...

Oversee the efficient and effective management of complaints / complements and to ensure responses are provided within policy timeframes. To oversee the development of the Charity's complaints ...

Respond efficiently to customer complaints and solve problems which can include refunds and replacement orders * Create credits for refunds and returns Our ideal candidate will be extremely efficient ...

Provide front line response to technical queries, customer complaints, product rejections and any crises situations. by direct customer liaison and effective, proactive communication that protects ...

Deal with customer complaints and enquires. * Adhoc Administration duties as required by customer service departments. Skills * Excellent use of word, excel, shopify and NAV systems. * Good telephone ...

Deal with customer complaints and enquires. * Adhoc Administration duties as required by customer service departments. Skills * Excellent use of word, excel, shopify and NAV systems. * Good telephone ...

Act as the main point of contact for external customer inquiries and complaints, ensuring adherence to appropriate Service Level Agreements. * Provide quality input and support for new process ...

Address customer inquiries, resolve complaints, and handle escalations in a timely and professional manner. * Implement customer feedback mechanisms to gather insights and improve the overall sales ...

Support PALS and complaints policy and procedures * Supports clinical risk management activities within sphere of responsibility. Working for your organisation By joining Team MPFT, you will be ...

Investigate non-conformances and complaints using Root Cause Techniques, ensuring timely and appropriate responses. * Follow up on non-conformance reports and take necessary actions. * Support in ...

To work with regulatory, sustainability and public affairs team on joint member visits (in line with KAM needs) and where necessary to help manage any complaints from the public about members ...

... complaints and signposting to the relevant department. This is a part time office based position Monday-Friday with 2 AM shifts and 3 PM shifts For more information please apply now!

Work with colleagues across the dealership to investigate and resolve customer complaints * Monitor staff training needs, ensuring training and development plans are in place and up to date for all ...

Thoroughly investigate customer complaints and provide recommendations for improvement. * Identify opportunities for revenue growth for nGeneration. Skills and Attributes: * Previous experience in a ...

Handle any complaints in accordance with company procedures and regulatory requirements. * Conduct learning, training and assessment exercises in accordance with the individual T&C scheme applicable ...

... complaints related to new and existing products."Maintain comprehensive documentation of all development activities as outlined in the QA Manual."Participate in observing and documenting weathering ...

Ensure all escalated customer complaints are actioned and closed in a timely manner. * Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss all outstanding ...

Resolve customer complaints. Set up scheme files and close down on completion. Monitor costs on individual capital sanctions, identify and comment on variances, and take corrective action. Visit ...